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Carmakers Keep Data On Drivers' Locations From Navigation Systems

cold fjord writes "The Detroit News reports, 'A government report finds that major automakers are keeping information about where drivers have been — collected from onboard navigation systems — for varying lengths of time. Owners of those cars can't demand that the information be destroyed. And, says the U.S. senator requesting the investigation, that raises questions about driver privacy. The Government Accountability Office in a report released Monday found major automakers have differing policies about how much data they collect and how long they keep it. Automakers collect location data in order to provide drivers with real-time traffic information, to help find the nearest gas station or restaurant, and to provide emergency roadside assistance and stolen vehicle tracking. But, the report found, "If companies retained data, they did not allow consumers to request that their data be deleted, which is a recommended practice."'"

42 of 189 comments (clear)

  1. All across America by istartedi · · Score: 5, Funny

    All across America, well polished and maintained '57 Chevy convertibles just got that much cooler.

    --
    For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
    1. Re:All across America by Anonymous Coward · · Score: 5, Funny

      In today's weather, though, not one would start.

    2. Re:All across America by djmurdoch · · Score: 4, Insightful

      The summary (and the report it quotes) is inaccurate. Car owners *can* demand that the companies destroy the data.

      The only problem is, the companies will just ignore the demand.

    3. Re:All across America by epyT-R · · Score: 2, Insightful

      They can demand all they want, but that won't change a thing. There's only one way to fight this: Buyers chosing to remove the cell network interfaces from the car...and the RFID tags on the tires.. and the NARC blackboxes...

    4. Re:All across America by gstoddart · · Score: 5, Insightful

      A better question, why isn't the data automatically destroyed?

      Because it's valuable to them. Because they'd love to have your car recommend a nearby restaurant. Because they can.

      Welcome to a world ruled by Terms of Service and End User Licenses, and where corporate greed isn't regulated by privacy laws.

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      Lost at C:>. Found at C.
    5. Re:All across America by gstoddart · · Score: 5, Insightful

      Frankly, so what if someone know where you drove to last year.

      Until your wife demands it for divorce proceedings which prove you were at your mistress when you should have been at work.

      Or until someone decides that the fact that you were in Little Italy means you might be associated with organized crime.

      Or any number of ways in which you don't expect your location to be constantly broadcast to a 3rd party, and be something which comes back to bite you in the ass.

      Frankly, I would like the automotive companies to keep it forever but have to get my permission to give it to the government and that the government must serve ME with a warrant to get the data.

      You are aware of the Patriot Act, right? The one which says they can walk into a company, demand your data, and it would be illegal for them to tell you about it?

      Sorry, but as long as they can use national security laws to get this data, putting it into the hands of companies is no solution.

      Sadly, people have known OnStar would have this capability for years.

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      Lost at C:>. Found at C.
    6. Re:All across America by Nerdfest · · Score: 2

      Yet I would guess they'll hand it over to law enforcement agencies without a warrant, same as most companies these days.

    7. Re:All across America by Mashiki · · Score: 4, Informative

      Uh what? The whole point behind a block heater is to reduce the initial startup cost for the car/truck. They guzzle heavily when under -6C(20f) until the intake manifold warms up, to lower the amount of time required to heat the cabin of the vehicle. And prevent damage to the engine itself, since the vast majority of vehicles don't pump oil before starting, increasing viscosity even a small amount reduces wear.

      And the above has been known for decades. As a fun point, having too rich a mixture of antifreeze will corrode the aluminum, and eat the gaskets between various manifolds. Having it too weak, will lead to popped frost plugs(if you're lucky), and if you're unlucky broken heads, cracked blocks, or broken manifolds. I'll toss in one other thing, back when I was an apprentice in the 90's, a car came in that "wouldn't start" so said the customer. The antifreeze mixture had frozen(too old), and separated the intake manifold from the head. It had stripped all the bolts, warped the head, and broke the manifold. It was just shy of $4200 in repairs.

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      Om, nomnomnom...
    8. Re:All across America by Jane+Q.+Public · · Score: 2

      "And prevent damage to the engine itself, since the vast majority of vehicles don't pump oil before starting, increasing viscosity even a small amount reduces wear."

      I am aware of what they are good for. I wrote that they were rarely "needed". It was my understanding that the whole context of this was the big "cold snap". And unless the weather is very cold, research I read a long time ago, when engines did not last as long as they do now, said that the cost of using a block heater is probably greater than the costs associated with the wear on engines that otherwise occurs. For a normal automobile, that is.

      I also stated that you needed to have the "right" amount of antifreeze in your coolant. So... I am not sure I understand. Are you arguing with me? If so, about what?

    9. Re:All across America by PopeRatzo · · Score: 4, Insightful

      When you look at large dataset over time people have never really looked at before, patterns emerge.

      And the pattern for societies where people give away their liberty for safety or convenience shows that things often go very badly for those people.

      --
      You are welcome on my lawn.
    10. Re:All across America by nbauman · · Score: 3, Informative

      Frankly, so what if someone know where you drove to last year.

      Until your wife demands it for divorce proceedings which prove you were at your mistress when you should have been at work.

      So somebody else thought of that. That's right, you can subpoena that information in a divorce.

      Of course, you can also subpoena that information from your wife's car.

    11. Re:All across America by Mashiki · · Score: 2

      I am aware of what they are good for. I wrote that they were rarely "needed". ...

      Hardly "rarely needed" and "within the current coldsnap" either, if you live somewhere, where the weather gets below -10C(14F), a block heater will help you immensely. Especially with the self-programmable timers, for a normal auto.

      I also stated that you needed to have the "right" amount of antifreeze in your coolant. ...

      No it's not the "right amount" it's the proper type, and the proper mixture, and corrosive state of the antifreeze, not to mention the right level. Which is double true for closed loop systems.

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      Om, nomnomnom...
    12. Re:All across America by Wolfrider · · Score: 2

      --Ben Franklin sends you an AMEN from beyond the grave...
      / so say we all

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      .
      == WolfriderV6 == I'm willing to admit that *I just might* be wrong... Are you??
    13. Re:All across America by Zynder · · Score: 2

      You're a mechanic and this is what you believe? Higher viscosity oils do cushion parts during startup but that has nothing to do with a block heater or it's function. Block heaters do 2 primary things: reduce viscosity enough so that the oil pump can actually pump it because in extreme cold, oil turns into jelly and to keep the antifreeze from freezing. Heating of the manifold and all that other jazz you mention applies to old ass carbureted cars. The only part of a modern intake that is heated is the throttle body because ice will form on the butterfly and make it stick, but the enrichment, cabin heat, and all that other stuff has been superseded by modern electronic methods like heated O2 sensors. Your info regarding antifreeze is accurate at least but if that customer had used a block heater, he wouldn't have lifted his manifold and heads depending on just how cold it got of course.

    14. Re:All across America by LoRdTAW · · Score: 2

      Sounds like you are in a cold part of the world. A 50/50 mixture of Ethylene glycol and water is good down to -30F/-34.4C. 75/25 is good down to -68F/-55C.

      Though block heaters are common in very cold parts, not many cars are sold with them. Only vehicle we had with a block heater was a 1983 Chevy K5 blazer. They are however almost universally common on diesel engines. The only thing is they suck a lot of power around 1500W and I have seen a few trucks burnt to the ground from faulty heater wiring. The salt on the roads is to blame for most of the damage to the heater wiring. Sometimes undersized extensions cords are to blame as well. Some people don't trust them.

      Since I live in New York City, I don't have to worry much about sub zero temperatures so I haven't had the displeasure of frozen coolant or the need for block heaters. I simply start the car and let it warm for 10-15 min before driving, even in our single digit freeze we have had for the past few days.

  2. But of course by Black+Parrot · · Score: 4, Insightful

    Our economy is increasingly based on collecting, trading, and exploiting customer information, rather than actually making and selling a product.

    When's the bubble going to burst?

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    Sheesh, evil *and* a jerk. -- Jade
    1. Re:But of course by icebike · · Score: 2

      Customer information *IS* a product.

      But sooner or later, companies are going to stop buying that information, because damn few of them have the skilz to
      actually utilize the data in any real way.

      What good does it do for Shell Oil, Bridgestone tires, or Jiffy Lube to know where I go, and what I drive? Unless they
      start personally sending me printed mail, I never see their advertising unless I drive by it.

      Google has the greatest scam going. While they insist they don't sell my info to other companies, but rather
      simply use it to send me ads on by browser, they also provide almost perfect spam filtering in my Gmail.
      So they sell ads to every company, filter those ads out of my email for me, and do nothing to prevent
      web ad filtering via adblock etc.

      So tell me, what good does it REALLY do to try to market ME as a product? Sooner or later companies are going
      to learn there is precious little they can do with the information.

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      Sig Battery depleted. Reverting to safe mode.
    2. Re:But of course by Charliemopps · · Score: 2

      You have no friggen idea what you're talking about. This information is money in the bank. 10 years ago a salesman would call you at work and suggest you buy their printers. They had no idea who you were, if you could make purchases on behalf of your company and no idea if you would be interested. Companies had armies of salesman that would just canvas whole area codes looking for customers.

      Now, when they want to call Business A, they know nearly everyone who works there... they can cross reference that against social media activity of those people and determine who are more likely to buy. When they call you, they know every click you've made on their site, along with ever click you've made on just about every other site affiliated with whichever marketing platform their using. Now you may think that data would be overwhelming, but it's all served up in nice graphs. They know your favorite sports team, what your interests are, how much time you've spent looking at different products they might be selling. You're basically talking to a con artist that knows you better than your own mother and you think he's a stranger. You're at a complete disadvantage in the negotiation and have no idea.

    3. Re: But of course by icebike · · Score: 3

      The number of idiots is decreasing year by year.

      Every kid coming out of Junior High understands these things already (Or will by the time they have money).
      The major portion of the elderly noobs new to the internet have already been bitten once if they were gullible, they are no longer that gullible.

      Its getting harder and harder to find people so gullible as they were in the past. Still a large number out there, but shrinking every day.

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      Sig Battery depleted. Reverting to safe mode.
  3. Tracking Needs to be Illegal by Anonymous Coward · · Score: 2, Insightful

    Full stop. Monetization of people, saving their data without their express, signed consent (after they have been acutely made aware -- no EULA click through counts) should be illegal with stiff penalties that include actual prison time. My data is mine. If you want it and want to make money from it, let me know and pay me. I think 50% of all profits you make from my data is beyond fair. Anything less is criminal.

    1. Re:Tracking Needs to be Illegal by PTBarnum · · Score: 2

      Getting a signature on a piece of paper is a bit impractical in the internet age, don't you think?

      Would this prevent sites from counting how many visiters their site received? How about the number of visiters using Comcast? How about the number of visiters using Comcast in Dallas? The number of visiters with IP 142.14.8.63?

      Would this mean that Amazon's fraud team would have to shut down, because they look for suspicious pattens of activity? For that matter, would credit card companies be able to do fraud analysis on your purchase history? Would they even be able to send you a bill?

      The right to be forgotten is a good goal, but there are a lot of messy details to be worked out.

  4. Grammar by Stele · · Score: 3, Funny

    Am I the only one who read that as the car makers are somehow not letting the nav system know the driver's location?

  5. Re:A recommended practice? by SirGarlon · · Score: 4, Insightful

    Because the last thing the Federal government cares about is the privacy of its citizens.

    --
    [Sir Garlon] is the marvellest knight that is now living, for he destroyeth many good knights, for he goeth invisible.
  6. Re:Come on guyyyyyyyyys! by TWiTfan · · Score: 3, Insightful

    Because the REAL government is quietly asking them to hold onto the data.

    --
    The cow says "Moo." The dog says "Woof." The Timothy says "Thanks, valued customer. We appreciate your input."
  7. Re:hate the new slashdot by Anonymous Coward · · Score: 2, Funny

    You could have saved yourself a lot of time and money by simply just pulling the dedicated fuse for the OnStar box or alternatively disconnecting the OnStar box from power.

  8. Re:A recommended practice? by Etherwalk · · Score: 2

    Why isn't this required by law?

    Recommended practices are easier to pass than law. Industry is okay with them because they can ignore them; Congress, agencies, or industry groups can pass them and pretend to be doing something. Occasionally they're even a little bit helpful.

    Congress also does less with each passing year because, as it turns out, doing things in politics means people can paint you as against something, so the safest course of action for most politicians is to do nothing.

    As a result, agencies and functionaries are left without the ability to legislate change, which means that "recommended practice" may be their best option to influence policy.

  9. Re:hate the new slashdot by mlts · · Score: 3, Informative

    One can always just pull the OnStar antenna and call it done. This is a lot easier than doing a rip-job, and easily reversible when it comes time to sell the car.

  10. Now it is getting easier. by 140Mandak262Jamuna · · Score: 4, Interesting
    I am a simple cheapskate and could not bear to part with 2000$ for a car-nav system that will be woefully out of date in 2 years and the car maker would be demanding 900$ for a map update, and the user interface might have been usable at some point in the design before the bean counters and marketers muscled in looking for brand differentiation and cool and oomph factor. So I have a cheap Garmin with a suction cup holder next to shifter.

    Most people look at it and ask my why or at least raise an eye brow. Now I can simply say, "NSA". And they will nod understandingly and my mojo as the rebel who defies the draconian government will go up one notch.

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    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  11. Re:A legal question by mlts · · Score: 2

    If they have data, they can be forced to cough it up, either by a search warrant for criminal cases or via motions of discovery/subpoenas for civil.

    So far, this hasn't seemed to have happened, but if it does become public, there will be a backlash, especially OnStar which has the ability to track and disable cars in realtime [1].

    [1]: I hope GM knows what they are doing with security, because some group wanting to get themselves on the map could use that ability during a disaster (hurricane, man-made catastrophe, etc.) to disable cars en masse, creating an almost impenetrable barrier for evacuations out of a city. I remember just the compromise of an Austin company that had vehicle disabling devices on their cars by an ex-employee, with the employee disabling all cars, caused a pretty big stir... think of that on a regional level.)

  12. Re:Obvious. by mlts · · Score: 3, Insightful

    Fords don't have a bad mechanism either. They use one's cellphone for sending vehicle health reports and other items. So, instead of checking the forums for the antenna (or antennas) to disconnect, just disable Bluetooth on your phone, or just don't pair your phone up with the Ford console.

  13. They're not the only ones by rlwhite · · Score: 5, Interesting

    I was in a meeting today with a state DOT official who showed how his department buys monthly GPS tracking data on all traffic in the state, combined from companies including TomTom, Garmin, AT&T, etc. by a private company and processed by the University of Maryland. He was able to use it to prioritize road improvements and later show the benefits of those improvements. The data he had (average speeds for small stretches of road at hourly intervals) was quite granular and powerful for what he was doing but innocuous from a privacy perspective. The question should be, who else are these companies selling the data to and in what form?

    1. Re:They're not the only ones by Anonymous Coward · · Score: 2, Funny

      The question should be, who else are these companies selling the data to and in what form?

      We sell it to whomever we wish, and most folks want it as an Excel spreadsheet. Any other questions?

  14. Surprise ... by gstoddart · · Score: 2

    This is why stuff like OnStar, or the fully connected internet of things is going to be a privacy nightmare.

    You can't turn off OnStar and trust they still aren't listening.

    When you can't trust that your own property isn't spying on you (which can of course then be subpoena'd by law enforcement), you're pretty much screwed.

    It's bad enough everything you do on the internet someone is trying to track -- having your car always telling the company where you are is beyond creepy.

    --
    Lost at C:>. Found at C.
  15. Yes, it has already happened by DigitAl56K · · Score: 4, Informative

    So far, this hasn't seemed to have happened, but if it does become public, there will be a backlash, especially OnStar which has the ability to track and disable cars in realtime [1].

    Ahem. Just a few links that spring to mind. You can easily find others.

    TomTom sorry for selling driver data to police

    “Government Motors” To Track Drivers With OnStar, Sell Data to Police

    OnStar Tracks Your Car Even When You Cancel Service

    Busted! Your car's black box is spying, may be used against you in court

  16. Re:Bumper Sticker by jd2112 · · Score: 3, Informative

    Companies should not keep private information about individuals.

    The government hates competition.

    No, the Government prefers corporations to do their work for them.

    --
    Any insufficiently advanced magic is indistinguishable from technology.
  17. Re:A recommended practice? by gstoddart · · Score: 4, Interesting

    Because the last thing the Federal government cares about is the privacy of its citizens.

    Of course they don't. Because they can demand this information from them and use it themselves.

    "Well, we couldn't get a warrant to install a GPS tracker, but since your Escalade had a GPS/OnStar, we'll just ask GM for all of your travel history. Gee, it says here you were in an area which is known to have drug dealers and prostitutes".

    Much like the Patriot Act rendered cloud-computing to be a security problem for anybody not in the US but using a US based service, the internet of things will essentially cause all of your information to become the property of a company, and readily accessible to the US government.

    I can't possibly put enough layers of tin-foil on to make me feel any better about this stuff. Because we're hurtling towards the dystopian future some of us have been fearing for years.

    Only we seem to be voluntarily providing the companies with this stuff in return for shiny baubles.

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    Lost at C:>. Found at C.
  18. Re:Obvious. by sjames · · Score: 3, Interesting

    I would rather not pay for the hardware that presents a hazard I need to avoid. Reach a negotiated price with the dealer and let them know that not removing the built-in spy is a deal breaker.

  19. "which is a recommended practice" by koan · · Score: 2

    Then make it law, and also make it law that all social sites have to show us what they've collected if we ask for it, AND THEN, destroy it if we quit their sites.

    --
    "If any question why we died, Tell them because our fathers lied."
  20. Use copyright by DoofusOfDeath · · Score: 2

    How about this?

    1. Make a unique drawing on a piece of paper. I believe it automatically gets copyright.

    2. Drive your car in a pattern matching that drawing.

    3. Sue the car maker for having an unauthorized electronic rendition of your copyrighted work. Better yet, get all your friends to do that as well, and make a copyright infringement bomb.

  21. Re:Obvious. by TheGratefulNet · · Score: 2

    that reminded me of a time when I bought my last used car. I had relocated to a new state, sold my old car and needed a new one, somewhat soon (to stop paying for a rental car). I found a reasonable car at a dealership and we haggled on the price. we sat down and the salesman tried to get me to buy all kinds of useless stuff ('undercoating', etc). I didn't need any of it.

    finally, he presents a box, almost like a small ring or jewelry box. it had keys in it for the 'alarm/security' system. I told him I was NOT going to pay for such a thing and it was pretty presumptuous of him to pre-install every used car with this crap! no, I'm not paying for it, remove that or I'll find another car lot to shop at.

    well, they don't even de-install it. what he did was take a dummy chip, insert it under the dash in the right socket and - bingo - alarm system was disabled.

    I bet a lot of people think they have to buy what is 'pre installed' and so he makes money from those suckers. had I not stood my ground, I would have been charged for that useless bit of kit.

    but I was more amazed at how easily disabled it was! if he could do it with a simple dummy chip, I bet the 'bad guys' would also be able to do that. so glad I opted not to pay for such rubbish.

    de-installing a gps is not going to happen, though, as oem's integrate it into the dash.

    I am old enough to remember the days when you could ask the dealer to 'delete the radio for credit'. sigh.

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    --
    "It is now safe to switch off your computer."
  22. Re:A legal question by sqlrob · · Score: 2

    Right, their security is far beyond what any criminal organization can ever penetrate. Sure. Pull the other one, it's got bells on.

  23. Tesla by aviators99 · · Score: 3, Interesting

    When my Tesla was delivered in 2012, I signed a "Data Usage Agreement" that essentially said that they would be collecting all of my data, all of the time, and using it for whatever they wanted (sort of).

    I don't know what would have happened if I refused to sign that particular document, as and far as I know, every Tesla owner signed it.

    I know of no way to opt out.