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Microsoft Paying for Positive Xbox One Coverage on YouTube

An anonymous reader writes "Microsoft, partnered with Machinima, has put forth a promotion for YouTube personalities: make a video about the Xbox One and get money for it. Problematically, they also require the reviewer not to disclose that they're getting paid (or mention anything negative), which breaks FTC disclosure rules (PDF). Microsoft has a well-known history of astroturfing, but is this the first proof of them doing it illegally?"

32 of 128 comments (clear)

  1. all astroturfing is immoral by Anonymous Coward · · Score: 4, Insightful

    its legality is irrelevant

    1. Re:all astroturfing is immoral by TWiTfan · · Score: 2

      The problem is that it's hard to tell the difference between a fanboy and an astroturfer. And is a fanboy immoral for taking money for something he/she was going to post anyway?

      --
      The cow says "Moo." The dog says "Woof." The Timothy says "Thanks, valued customer. We appreciate your input."
    2. Re:all astroturfing is immoral by Gr8Apes · · Score: 2

      post empty pro-Windows 8 content.

      Isn't all pro W8 content empty?

      --
      The cesspool just got a check and balance.
    3. Re:all astroturfing is immoral by fictionpuss · · Score: 2

      A fan who receives gifts or money in exchange for positive public relations work, and doesn't disclose this, is a shill.

      So no, it's really easy to tell the difference - unless there is intent to deceive.

      I have a hard time calling it "immoral" though, in the sense that we're talking about the Free Market, where such fancy ideas such as morality evidently bear no relevance. Put it in the big pile of "badwrong" by the door.

    4. Re:all astroturfing is immoral by VortexCortex · · Score: 2

      its legality is irrelevant

      Existence is futile. Your non-features will enhance our own. You will be illegitimated.

  2. Re:And? by dingen · · Score: 5, Interesting

    The astroturfing itself isn't that newsworthy, but if it could be proved MS is doing something illegal here, it might blow up and become quite something.

    --
    Pretty good is actually pretty bad.
  3. Standard operating procedure for Microsoft. by Anonymous Coward · · Score: 2, Insightful

    Fake reviews, Fake adverts, Fake court presentations...

    1. Re:Standard operating procedure for Microsoft. by Chrisq · · Score: 5, Funny

      Fake reviews, Fake adverts, Fake court presentations...

      And they complain if we use a fake copy of Windows!

    2. Re:Standard operating procedure for Microsoft. by Big+Hairy+Ian · · Score: 3, Funny

      That just sounds like they are complaining. Actually they are faking it :)

      --

      Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.

  4. Re:And? by Anonymous Coward · · Score: 2, Insightful
    Oh come on! Micrsoft has been busted for astroturfing hundreds of times and nobody gives a toss. Do you really think all those "fans" here really believe Win 8.1 is a great OS?

    Get a clue sunsine, there's not much else to that company APART from astroturf.

  5. Re:And? by jones_supa · · Score: 4, Informative

    Maybe we can dedicate a whole website to the 1,000s of companies that do this type of thing.

    Don't know about a website, but at Wikipedia people have collected a list of astroturfing cases.

  6. Re:Well by ledow · · Score: 2

    SteamBox for you, then?

  7. Piled up on shelves by TWiTfan · · Score: 2

    I was wondering how they were getting all this great coverage when the PS4 is in such high demand that you still can't find it anywhere and there Xbox Ones are stacked up like cordword in every Best Buy I've been to in the last few weeks.

    --
    The cow says "Moo." The dog says "Woof." The Timothy says "Thanks, valued customer. We appreciate your input."
    1. Re:Piled up on shelves by CastrTroy · · Score: 2, Informative

      Just because a product isn't selling well, doesn't mean it's not actually a superior product. I've heard people say that the GameCube actually had comparable if not better graphics compared to XBox, but most people just dismissed it outright, assuming that it couldn't possibly be any good, given it's appearance. Technically, all the numbers on the GameCube were lower, but it was capable of producing graphics that were just as good, because of a completely different architecture. Another example The iPad sells better than any other tablet out there, but it has some serious pitfalls, such as not being able to expand the storage, and not being able to hook up standard USB devices. Compare that to this year's Surface 2, which the only flaws seem to be the small app selection, and some people not liking the UI (which is pretty subjective), yet the Surface 2 isn't something most people consider. They want the iPad because everyone else has an iPad. As far as I see, the iPad is only the best in 1 respect, and that's that it has the most apps. That's a pretty important marketing point, but not the only thing to look at.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    2. Re:Piled up on shelves by DrXym · · Score: 2

      Except in this instance, the PS4 and XB1 are so similar in function, hardware and the software they run (mostly games) that it is reasonable to draw comparisons. Sales are just part of that of course and sometimes the better product loses out. But in this case I doubt anybody could seriously claim that the XB1 is the better product and people just don't realise it. Neither the PS4 or XB1 can claim to be perfect so far and much could change over the course of a few years, but so far the PS4 is leading for a reason - it's cheaper, it's slightly faster (more games in 1080p), it's nicer looking and the marketing has been better.

  8. Re:Well by TWiTfan · · Score: 4, Funny

    Thanks for keeping us posted on how the PC gaming community doesn't like consoles. Without your post, I would never have guessed.

    --
    The cow says "Moo." The dog says "Woof." The Timothy says "Thanks, valued customer. We appreciate your input."
  9. Re:And? by Sockatume · · Score: 5, Informative

    It's not a fine line at all in many jurisdictions, where any paid promotion must be explicitly disclosed. The agreement quoted here includes a gagging clause that's in direct conflict with that.

    --
    No kidding!!! What do you say at this point?
  10. Except its all unclear still by adycarter · · Score: 2

    https://twitter.com/KyleOrl/st...

    Its still not really apparent what, if any, involvement MS actually had in this.

    The authors of the articles freely admit its an assumption

    --
    Witty Comment Here
  11. Some details by eatvegetables · · Score: 3, Informative
    From contract.

    '''

    You agree to keep confidential at all times all matters relating to this Agreement, including, without limitation, the Promotional Requirements, and the CPM Compensation, listed above. You understand that You may not post a copy of this Agreement or any terms thereof online or share them with any third party (other than a legal or financial representative). You agree that You have read the Nondisclosure Agreement (attached hereto and marked as Exhibit “A”) and You understand and agree to all of terms of the Nondisclosure Agreement, which is incorporated as part of this Agreement.

    '''

    The sketchy bit for me is that Machinima bills itself as "Machinima is the dominant video entertainment network for young males around the world. " Doesn't seem to clearly state that it is, perhaps, a promotional entity as well.

    1. Re:Some details by CastrTroy · · Score: 2

      The only reason I would think that you wouldn't be able to would be copyright laws. Copyright laws might possibly be construed in such a way that you wouldn't be allowed to post actual text from the letter itself. It wouldn't stop you from paraphrasing what the letter said, but using exact words from the contract could be argued to be copyright infringement. I would assume that this would fall within fair use, but if musicians can be charged royalties for using just a few notes from another song in their own recordings, then anything is possible. You may not lose a court case, but you may need to spend money on a lawyer.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    2. Re:Some details by Kalriath · · Score: 2

      According to this one article from the New York Law Journal, contracts are entitled to copyright protection, therefore you could potentially be hit with copyright infringement charges for posting one without permission.

      --
      For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
  12. This is Machinima deal, not Microsoft by nomaddamon · · Score: 3, Informative

    Full contract at http://pastebin.com/vec6vjv5/

    Machinima lives of these kind of promotions (all Machinima affiliates get multiple offers per month)

    The total cost for this promotion for Machinima is 3750$ (promotion ends when this CPM target is met)

    It is likely Microsoft entered into a deal with Machinima to increase it's visibility and Machinima did the promotion on it's own (like it has done with a lot of brands before)

  13. Re:And? by Talderas · · Score: 2, Insightful

    There's nothing that indicates any wrongdoing on Microsoft's part. The agreement linked to in the article is between Machinima and the video creator and not the agreement between Microsoft and Machinima. There's no way to tell if the "positive endorsement" was required by Microsoft or if that's just something Machinima tagged on to the agreement, but hey it's Microsoft so lets bash them anyway and not let facts stand in the way.

    --
    "Lack of speed can be overcome. In the worst case by patience." --Znork
  14. Re:And? by Talderas · · Score: 2

    And Machinima is in violation for making such an agreement. This is hardly surprising, they greatly exploit their content producers because a large segment of them are kids coming out of high school that want to play video games for a living and really have no idea about the value of their work.

    --
    "Lack of speed can be overcome. In the worst case by patience." --Znork
  15. Re:Well by Sechr+Nibw · · Score: 3, Insightful

    Well, I never did play Pokémon, but I have to ask: does one ever really outgrow Zelda? Maybe the new games don't do it for you, but don't you ever find yourself wanting to play Ocarina again?

  16. The rules don't apply. by jdi_knght · · Score: 3, Informative

    That whole FTC ruling was directed primary at bloggers (people who use affiliate programs were hooked in there too). Remember, the initial ruling came back in 2009 when searching for some sort of product review usually brought up a bunch of blogs. If you look at http://www.business.ftc.gov/do... , over half of the document references bloggers.

    That particular problem doesn't really exist anymore for a number of products/services, because Google's Penguin/Panda updates have shoved most independent "blog" type reviews down a few pages in favour of Amazon (for products), ResellerRatings/RipOffReport (for retailers), and similar sites. Those are way easier to astroturf, so companies just hire "marketing agencies" to take care of those now instead of wasting time chasing after individual unpredictable bloggers who might have their sense of morality kick in at any time.

    Aside: Microsoft's a little behind the times, as usual. The "new" way to do things would be to hire a company to make a few YouTube "reviews" and then use their multiple accounts to like them all, while searching for negative ones and disliking them. It's cheaper and easier.

    Anyway, technically they could get a warning/fine from the FTC (or those who make the videos could) for what's being done here, but it's pretty unlikely. The video rules to qualify for the CPM bump are a little convoluted, and if the FTC actually pushed for fines, in court MS could make the case that paying out a higher CPM for Xbox videos has a similar outcome to bidding more for specific search terms on AdWords with "-sucks -awful -terrible" as negative keywords and then publicly stating that they bit more for ad clicks from non-negative reviews.

    By the way, who *doesn't* assume that there could be some bias in videos from Machinima/partners and similar outlets? Surely I'm not the only one who sees them in the same light as gaming publications where if they say something too negative they suddenly stop getting free/early access to future products or have advertising revenue cut back. It's one thing when you see "Gus's XBOX 1 review" where he's taken video with a handheld camcorder from 2005 and you kind of assume he spent his own money and just wanted to talk about it and you maybe even take what he says at face value. The clean-cut commercialized stuff, you always take with a grain of salt.

    Ignoring all that, even if Microsoft were to somehow eat a fine, I doubt they'd care. They sold the original Xbox at a loss for years, and FTC fines at most are a slap on the wrist for the big players. If you're a large corporation, you can usually find a way to make breaking the law profitable even when you're caught.

  17. People watch Machinima?! by Kimomaru · · Score: 2

    Personally, Machinima content is so appallingly bad that this story is not surprising at all. Machinima needs a serious upgrade.

  18. Re:Well by gameboyhippo · · Score: 3, Informative

    That's interesting. Most people I know grew out of playing Call of Duty and Grand Theft Auto and start playing grownup games like Pokémon instead.

  19. Re:Machinima sucks by silviuc · · Score: 2

    Two things:

    1) TotalBiscuit is part of the Polaris MCN. He's also a partnered channel... thus he did not face recent wave of bullshit from Youtube and the music industry. AngryJoe is also part of Polaris IIRC but only an affiliate so the BS wave hit him as hard as it did the others. He is slowly recovering

    2) Sleazy Youtube MCN + sleazy software and hardware company == love. MS and Machinima sitting in the money tree....

  20. Re:Well by Sechr+Nibw · · Score: 2

    That killed any and all nostalgia value that Ocarina of Time had? "I hate Windows 8/8.1 so completely, that I'm going to uninstall Windows 7 and switch to Fedora or Ubuntu."

  21. Re:And? by Wraithlyn · · Score: 2, Interesting

    You're right that the headline overstates things, but on the flip side, this isn't a court of law. We are entitled to educated guesses as to where such a "positive endorsement clause" most likely originated from.

    If YOUR guess is, "I bet Machinima did that by themselves", my opinion is that you're fucking naive. I could be wrong of course.

    Have a nice day.

    --
    "Mind, as manifested by the capacity to make choices, is to some extent present in every electron." -Freeman Dyson
  22. Re:And? by DarwinSurvivor · · Score: 2

    It's called game testing, and it barely makes minimum wage. Unfortunately many high-school kids don't realize how little those jobs pay and actually make them "career goals".