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UK Government May Switch from MS Office to Open Source

New submitter Karashur sends this report from The Guardian: "Ministers are looking at saving tens of millions of pounds a year by abandoning expensive software produced by firms such as Microsoft. Some £200m has been spent by the public sector on the computer giant's Office suite alone since 2010. The Cabinet Office minister Francis Maude believes a significant proportion of that outlay could be cut by switching to free 'open-source' software, such as OpenOffice, or Google Docs. 'I want to see a greater range of software used, so civil servants have access to the information they need and can get their work done without having to buy a particular brand of software. In the first instance, this will help departments to do something as simple as share documents with each other more easily. But it will also make it easier for the public to use and share government information.'"

13 of 273 comments (clear)

  1. Re:So which is it? tens of millions of pounds" ? O by Anonymous Coward · · Score: 5, Insightful

    Any savings, of course, would be offset by the unproductivity of "tens of millions" of government workers who can't seem to get their open-source office software to "just work the way it always has" over the next 5 years.

    I can't get Microsoft Office to "just work the way it has".

  2. This has happened before by maroberts · · Score: 5, Insightful

    ...and normally appears to be the Government trying to force Microsoft to discount its licensed to the UK Government or invest in the latest boondoggle.

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  3. Wrong answer. Switch file formats first, then apps by Karellen · · Score: 5, Insightful

    I want to see a greater range of software used, so civil servants have access to the information they need and can get their work done without having to buy a particular brand of software.

    In that case, you want to first switch your mandated file format from MS's doc(x)/xls(x) to ODF's odt/ods. Then you can use MS Office, or switch to a new (possibly open-source, possibly even Free Software) office suite as you prefer.

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  4. Re:Hmm by akozakie · · Score: 5, Interesting

    Depends on what you're doing. Powerpoint beats Impress hands down, sure, even though you can make nice presentations with both. Excel... well, for 90% of spreadsheets Calc is just as good (and don't get me started on the productivity killer called "ribbons"), but for some functions it's no match - Excel is truly the powerhorse of MS Office with no real competition. But Word? It's a PoS buggy half-baked text editor. MS was unable to fix that for the past 10 years. Writer is simply better. It does have its weaknesses, but the strengths are quite convincing. I find it more stable and the decent handling of styles makes me cringe every time I have to use Word.

    In 2007 I honestly thought that the only reason MS introduced ribbons was their failure to make Word any better (along with OpenXML, introduced for the same reason). They wanted to retrain their users with something OpenOffice was unllikely to follow (because it's stupid) before Writer got so much better than Word that even average users would want to switch. After a year or two with ribbons Word users would feel sufficiently unfamiliar with Writer to make the retraining not worth the time. Add to that OpenXML quirks and Writer would be stuck in a niche. Seems to have worked. Even though my job requires Linux and I feel much more at home in that environment, I have to keep a Win7 VM with Office 2010 installed just to work with some multi-author DOCXes where small formatting details matter. I can't force others to use ODT and DOC simply does not handle some formatting that ODT and DOCX both do.

    So... Presentation: MS. Document: Open. Spreadsheet: depends on your needs. The rest is niche.

  5. Re:So which is it? tens of millions of pounds" ? O by tomtomtom · · Score: 5, Insightful

    I've been using the Ribbon format for about 3 years now and I STILL hate it. The newer versions of Outlook are the worst - the combination of the ribbon and the way MS couldn't be bothered to reimplement the compact header format really eat up vertical screen space for those of us who prefer the bottom preview pane layout (yes I know I can hide the ribbon but then I lose all the buttons which do what I use all the time, which is mainly the quick search box). On a laptop with only 768 vertical pixels (when I'm not docked) that is a serious headache which leaves me using OWA instead of the full blown outlook usually.

    As you point out, the 2003->2007+ switch was therefore a huge opportunity for OpenOffice/LibreOffice/whichever fork is your favourite. The UI is great, easy to understand and the small differences from Office 2003 (like where the cursor ends up mid-editing a formula in Excel) are actually mostly positive incremental steps. You theoretically get the usability benefits of 2007+ (particularly for Excel, where memory/size constraints in 2003 were getting to be a problem for many).

    Unfortunately though, interoperability is extremely poor - LibreOffice simply can't handle a big Excel spreadsheet (which is in my experience at least 60% of what most businesses buy Office for), and I've sent docx files from LibreOffice where, when people open them in MS Word, all the line breaks are suddenly gone or other formatting oddities appear. As another example, trying to use LibreOffice's "track changes" equivalent functionality left me with a docx file that Word (and often LibreOffice itself) is unable to open.

    I would love to think that if the UK Government does move to LibreOffice they would fund someone to provide decent support who can fix a lot of these issues - that is supposed to be how the model works and fixing these issues would be of huge benefit to everyone. Unfortunately I can't really see that happening. I suspect instead it will end up being a typical government cock-up and massively overspend/under-deliver. I just hope that people don't end up viewing "Open Source" as the problem reason as it will be nothing to do with that and entirely to do with yet another display of civil service incompetence.

  6. Re:Hmm by chipschap · · Score: 5, Interesting

    I respect everyone's choices and if you say you need MS Office then go ahead and use it. You use what you find best, I'll use what I find best.

    However here's my question. First let's compare current MS Office and a version from, say, 10 years ago. What is getting done better that matters with the newest version? Has productivity increased? Are presentations and documents slicker? Does that mean they communicate their information better? Are spreadsheet models a lot better (maybe they are, I don't know)? Or are they just more complex and maybe buggier?

    Now do the same comparison between the latest MS Office and the latest LibreOffice.

    There was this guy I used to work with who was considered the organization's PowerPoint guru. He did all sorts of amazing tricks, effects, and whatnot. I will be the first to say there is no way those tricks, effects, and whatnot could have been done with Impress. His presentations wowed his viewers just about 100% of the time.

    So, was he getting his message across better?

    What actually happened is that the viewers were so busy watching all the pyrotechnics that his message often got lost.

    So think about the true value of all the "extras" in MS Office. Certainly there are edge cases where they present value, but is that true for 90% of users 90% percent of the time?

  7. Re:Privacy Issues by Immerman · · Score: 5, Insightful

    Really? I find it at least as stable and easy to use as MS Office. The only issues it ever seems to throw in my face are the occasional formatting hullabaloo on trying to open one of MS Office's engineered-incompatible files. And that's not really relevant to a government that can simply say "you want to do business with us, you use the industry-standard odf format".

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  8. Re:Hmm by rts008 · · Score: 5, Interesting

    I have been using Open Office for 12 years or so now, and I have absolutely zero reason to go back.

    Same here, but for 16 years.

    Another added bonus you did not mention:
    There is usually better backwards compatibility opening older MS.doc files with Open Office and Libre Office, than there is with newer versions of MS Office.

    I can't count the number of times(and people) that have come to me with .doc files they recieved that they could not open with their version of MS Office, I successfully opened with Open Office. I would then save as '.doc' in OO, they could then open that file with their version of MS Office. They sometimes (on VERY rare occasions) would have to fix some small format issues, but they could easily fix those when they could not even open them before.

    IMHO, this kind of stuff is unacceptable for a gov't., and I would love to see a global mandate that required all official doc's to be in an open format. I won't hold my breath waiting, but I can hope and wish! :-)

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  9. Re:Privacy Issues by icebike · · Score: 5, Insightful

    But we are talking government document here. Papers and memos etc.
    The vast majority of Office document processing never encounters anything more complex than a table embeded in a text document, and most of it is less complex than that.

    OO/LO can easily handle that load. And Once written with either of these free package, conversion to the other works perfectly.

    Getting from Word to OO/LO is occasionally problematic for complex documents. But in my experience, about 95% of the DOCX/DOC files I get convert perfectly. And I have a much better rate going the other way (oo/ol to Word).

    Databases are a minuscule portion of the typical government work load, and even with Microsoft products, they are so unreliable and fragile that as soon as the developer walks out the door your Access + Word + Excel project becomes maintainable.

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  10. Re:Privacy Issues by icebike · · Score: 5, Interesting

    Switching to OpenOffice would probably cost them more in training then they would save in 20 years of licensing fees.

    As opposed to the relearning time wasted when I was forced to upgrade from MSO 2007 to 2010?

    Thus, I say that "oh, the retraining costs" is a red herring.

    Agreed. The retraining nonsense is pure MS hype.
    Switching to either is pretty simple, something that most people do with very little retraining. (Often none). You open the document from Word, or Excel and it just works the VAST majority of the time. The typical government office has little that is that complex. True you can find some horribly complex stuff occasionally, but most is simple letters and reports.

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  11. Fund Open Office rather than fund Microsoft market by Jameson+Burt · · Score: 5, Interesting

    If you want a feature in Open Office, fund it. Better yet, considering the cost of Microsoft Office, put the funding of Open Office in the annual budget. Rather than giving $100 million a year to Microsoft, give $10 million a year to Open Office. With a programming / total-expenditures ratio of 1, open source funding is efficient.

  12. Re:Privacy Issues by davester666 · · Score: 5, Insightful

    This is just a way for the UK gov't to get some additional "concessions" from Microsoft...

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  13. Re:Privacy Issues by davester666 · · Score: 5, Insightful

    "Real People" are not the ones who decide if MS is used in gov't offices or not.

    There are less than 50 people involved in deciding this [as, presenting suggestions for how to move forward with the UK's IT infrastructure, and it will come down to 1 person who goes yes or no.

    The Real People who are sick of MS products are little people, and how they think or feel about it will have NO bearing on how "the decider" decides.

    Hell, it's more important that they can exchange files with US "law enforcement" than it is for the little people to be happy.

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