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Synolocker 0-Day Ransomware Puts NAS Files At Risk

Deathlizard (115856) writes "Have a Synology NAS? Is it accessible to the internet? If it is, You might want to take it offline for a while. Synolocker is a 0-day ransomware that once installed, will encrypt all of the NAS's files and hold them for ransom just like Cryptolocker does for windows PC's. The Virus is currently exploiting an unknown vulnerability to spread. Synology is investigating the issue."

39 of 150 comments (clear)

  1. This is how we learn by Anonymous Coward · · Score: 5, Insightful

    not to connect your NAS directly to the internet.

    1. Re:This is how we learn by jonwil · · Score: 4, Insightful

      It should be attached to a network fire-walled off from the Internet and only accessible if you are on the local LAN.

    2. Re:This is how we learn by rikkards · · Score: 4, Insightful

      Kind of defeats the cloud feature on Synology NAS doesn't it? Granted you should have it firewalled off except for the specific port it needs.

    3. Re:This is how we learn by spacefight · · Score: 4, Insightful

      What if the attack surface is the "port it needs"?

    4. Re:This is how we learn by SuricouRaven · · Score: 4, Informative

      When did 'server full of hard drives' turn into 'cloud storage?'

      The useful thing about the cloud is that no-one knows what it actually is, so any company is free to call their product cloud-based without contest.

    5. Re:This is how we learn by drinkypoo · · Score: 2

      Kind of defeats the cloud feature on Synology NAS doesn't it?

      It's called VPN. Learn it, live it, love it. Also, welcome to slashdot. You must need a welcome, because we know about VPNs here.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    6. Re:This is how we learn by FireFury03 · · Score: 4, Funny

      Well, by the original usage, a server full of drives would not be "cloud storage"

      I want to dispute this - I had a server full of drives that I bought to be my "cloud storage". But when I tried to store my cloud in it, it started to leak out of the server. I ended up with a messy pool of water on the floor and a ruined server!

    7. Re:This is how we learn by ShaunC · · Score: 5, Funny

      The useful thing about the cloud is that no-one knows what it actually is, so any company is free to call their product cloud-based without contest.

      Reminds me of the quote about "big data" being like sex in high school. Nobody's really sure what it is, but everyone thinks that everyone else is doing it, so everyone says they're doing it, too.

      --
      Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
    8. Re:This is how we learn by AmiMoJo · · Score: 4, Informative

      It basically runs a dynamic DNS client that lets you connect to your NAS away from home, via a web site. For this to work it must accept connections through your firewall, which it uses UPnP to set up.

      --
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      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    9. Re:This is how we learn by SpzToid · · Score: 2

      Technology Students in Southern California and Florida have managed to achieve a breakthrough in cloud-storage. Imagine for a moment, if you could possibly harness the entire storage volume of The Cloud, and then increase that by a trillion-fold! That's exactly what these students have achieved by a technique having to do with their ability to create an environment with sustained, extremely cold temperatures over a lengthy period of time. Imagine all the clouds you could see across the Wyoming horizon, and then holding all of them in something a lot like an ordinary ice cube tray. That's the power of the cloud, where the lightening comes from(tm)!

      However I'm still somewhat foggy as to how they implement it. I've even heard there's even a subgroup of those technology students that "likes to crush the cloud", whatever that's supposed to mean.

      Now excuse me while I water that last patch of grass you're standing on please, using only cloud energy, of course as I'm write publicly on The Slashdots to be read worldwide and forever.

      --
      You can't be ahead of the curve, if you're stuck in a loop.
    10. Re:This is how we learn by saleenS281 · · Score: 2

      The problem is Synology advertises it as a replacement for your router/firewall as well. I always thought that was stupid. I mean, I get the draw of "only having one box", but I don't know why you'd ever directly expose your personal data to the internet that way.

    11. Re:This is how we learn by s.petry · · Score: 2

      Really? So we had "Cloud" back in 1984 when NFS was released?

      --

      -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

    12. Re:This is how we learn by Anonymous Coward · · Score: 2, Insightful

      Yes.

  2. Re:Nuke it from orbit, then restore from backups. by Anonymous Coward · · Score: 3, Funny

    Of course. But they are on another similar box connected to the internet of things which was crypted earlier.

  3. Re:Nuke it from orbit, then restore from backups. by Noughmad · · Score: 3, Insightful

    Backup? What do people usually use NAS for, I always thought it's mostly for ripped/torrented movies and backups of other computers. Neither of these need backups.

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  4. "Investagating"? by fnj · · Score: 2

    Really?

    1. Re:"Investagating"? by wonkey_monkey · · Score: 4, Funny

      A've encrypted all the farst As (the nanth letter of the alphabet) an each word on Slashdot (except an sags). You must pay me sax mallion dollars to get them back.

      --
      systemd is Roko's Basilisk.
  5. Re:Nuke it from orbit, then restore from backups. by fuzzyfuzzyfungus · · Score: 2

    They may have some unhappy customers right now; but 'NAS', in Synology's product lineup, includes a variety of devices that are aimed either at reasonably serious users or very serious pirates.

  6. Interesting by rebelwarlock · · Score: 3, Interesting

    So between TOR and bitcoin, they think they finally have a viable method of collecting on ransomware. Also, I found it interesting that they're asking specifically for 0.6BTC - that is, double what Cryptolocker is asking. I wonder if there's an intentional correlation there.

    1. Re:Interesting by GNious · · Score: 2

      My bit of pondering is whether that 0.6btc can be tracked/identified at companies handling bitcoins, and especially at companies converting between btc and real money?

      Could you basically get the police (Europol/Interpol?) involved, and when a company reports that a user is trying to use/convert the btc you paid with, have that user charged with ransoming data, or taking stolen goods (i.e. either as the original thief, or as a fence)?

      If the 0.6btc is acquired by the person via a laundry-service, charge him/her with engaging in activities meant to conceal the original crime?

  7. Re:Nuke it from orbit, then restore from backups. by Anonymous Coward · · Score: 2, Funny

    They may have some unhappy customers right now; but 'NAS', in Synology's product lineup, includes a variety of devices that are aimed either at reasonably serious users or very serious pirates.

    Translation: They have a built-in torrent client and FTP server. Therefore you can practically smell the salt water reeking from ye digital box.

    I love how certain tools label people as scurvy dogs hell-bent on illegal activities.

  8. Re:Nuke it from orbit, then restore from backups. by Thanshin · · Score: 5, Funny

    The deluxe edition comes with an eye-patch. They initially offered a parrot, but there where some shipment incidences*.

    *: There's still some debate about the actual status of the parrots upon arrival. Synology insists on the parrots' being alive, but there have been customer reports on the parrots being: "passed on", "no more", "ceased", "expired and gone to meet it's maker", "a stiff", "Bereft of life", "resting in peace", among others.

  9. Re:Nuke it from orbit, then restore from backups. by Dutch+Gun · · Score: 5, Informative

    My Synology NAS is my home-based business' file server, a local machine backup (for my development machine and my digital audio workstation), and a media server for my ripped DVDs and Blurays, although this third function is just a nice bonus for me. Synology NAS devices have a very handy cloud backup application as well, which I use to backup all my most critical files to Amazon S3 services. I hope most people made use of this, because if Cryptolocker has taught us anything, it's that you absolutely need offsite backups that are NOT connected to your network.

    I bought it specifically because it makes it easy to set up a multi-tiered backup strategy like that - something that takes on new importance when you spend a few years writing code on your own dime. As a file server, it's fantastic for small operations. I had a drive begin to fail last year, and so had a chance to test out the hot-swapping / RAID rebuilding feature. Worked like a charm - was super simple and zero down-time.

    Personally, I've never once considered opening up my NAS to the outside internet. That always seemed crazy risky to me - after all, a single software mistake, a buffer overrun in a protocol stack of some sort, and *poof*, there's direct access to your file server and all it's critical data. I guess sometimes being paranoid pays off, but it gives me no pleasure to say so.

    --
    Irony: Agile development has too much intertia to be abandoned now.
  10. Cheeky bastards by CurryCamel · · Score: 5, Funny

    From TFA: the message that pops up to the victims ends with:

    Copyright 2014 SynoLocker(TM) All Rights Reserved.

    I have a real hard time respecting that copyright...

    1. Re:Cheeky bastards by drinkypoo · · Score: 3, Insightful

      I have a real hard time respecting that copyright...

      And yet you are still required by law to respect it, even though the act of creating and disseminating that code is illegal.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  11. Update from Synology-sec issue patched 12/2013 by bhoar · · Score: 5, Informative

    Updated posted 8/5/2014 by Jeremie on the English language Synology Forum: [We’d like to provide a brief update regarding the recent ransomware called “SynoLocker,” which is currently affecting certain Synology NAS servers. Based on our current observations, this issue only affects Synology NAS servers running some older versions of DSM (DSM 4.3-3810 or earlier), by exploiting a security vulnerability that was fixed and patched in December, 2013. At present, we have not observed this vulnerability in DSM 5.0.]

    1. Re:Update from Synology-sec issue patched 12/2013 by bhoar · · Score: 3

      Hmm, reading more, I think I'm fully or partly wrong about what's going on with the background, since synology states in the updated post that the symptom is that you were running 4.3 or earlier, but now you've got the extortion message and DSM reports it is 5.0. Apologies for posting that last message before I knew what I was talking about.

    2. Re:Update from Synology-sec issue patched 12/2013 by MachDelta · · Score: 2

      [quote]Unlike a desktop OS, browser, or other software, the DiskStation does not normally remind you to do this. You have to check manually.[/quote]
      It's trivially easy to set up a Synology NAS to email/sms/skype/etc you about both OS and package upgrades being available, at least on the versions of DSM I've used.

  12. Not a Zero Day by JamieKitson · · Score: 2

    There is no mention in the article of this being a zero day vulnerability, in fact the article specifically says "it’s not clear yet how SynoLocker’s operators installed the malware".

    As others have said Synology is reporting the vulnerability was patched in December. Hardly a zero day.

  13. Re:What a load of FUD! by h2okies · · Score: 2

    There is however the constant Nag from Synology to upgrade to the latest versions that system automatically kicks out to you along with the emails they send about the current patches that they recommend you apply to your system. No one auto-patchs NAS devices as bad things can happen to peoples data.

    --
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  14. /.ed by simplypeachy · · Score: 4, Interesting

    Forum post so far:

    Hello Everyone,

    We’d like to provide a brief update regarding the recent ransomware called “SynoLocker,” which is currently affecting certain Synology NAS servers.

    Based on our current observations, this issue only affects Synology NAS servers running some older versions of DSM (DSM 4.3-3810 or earlier), by exploiting a security vulnerability that was fixed and patched in December, 2013. At present, we have not observed this vulnerability in DSM 5.0.

    For Synology NAS servers running DSM 4.3-3810 or earlier, and if users encounter any of the below symptoms, we recommend they shut down their system and contact our technical support team here: https://myds.synology.com/supp....

    -When attempting to log in to DSM, a screen appears informing users that data has been encrypted and a fee is required to unlock data.
    -A process called “synosync” is running in Resource Monitor.
    -DSM 4.3-3810 or earlier is installed, but the system says the latest version is installed at Control Panel > DSM Update.

    For users who have not encountered any of the symptoms stated above, we highly recommend downloading and installing DSM 5.0, or any version below:
    -For DSM 4.3, please install DSM 4.3-3827 or later
    -For DSM 4.1 or DSM 4.2, please install DSM 4.2-3243 or later
    -For DSM 4.0, please install DSM 4.0-2259 or later

    DSM can be updated by going to Control Panel > DSM Update. Users can also manually download and install the latest version from our Download Center here: http://www.synology.com/suppor....

    If users notice any strange behavior or suspect their Synology NAS server has been affected by the above issue, we encourage them to contact us at security@synology.com.

    Apologies for any problems or inconvenience caused. We will keep you updated with latest information as we address this issue.

  15. Re:Nuke it from orbit, then restore from backups. by Chris+Mattern · · Score: 2

    Synology now insists that this in fact reflective of their move to quantum computing technology, and that the parrot is both alive and dead.

  16. Re:What a load of FUD! by Dutch+Gun · · Score: 4, Interesting

    A NAS device is not a toaster. It's a file server running a lightweight but fully-featured operating system. You don't need to be a professional network administrator, but you do need to be careful enough to at least check in regularly for updates. One presumes such hardware was purchased because you had valuable data you wished to manage or protect. Honestly, a NAS is really not a purchase for "normal" people. Power-users and up, I'd say, are the minimum personnel requirements.

    Even so, Synology machines are not hard to patch. They download OS updates automatically by default. All you have to do is log in via the administration page once in a while and click the "update" button, since it pops up right on the page after it sees you have an update to install. And every update has a link right next to it that points to a web page detailing exactly what changed or what was fixed. I'd suppose the reason there's no "auto-update" is because an update requires a 5-10 minute patch and reboot cycle, and you generally don't want your file server automatically rebooting at it's own convenience.

    I'm presuming (since information is a bit scarce) that users either failed to patch their machines for six months or longer due to neglect, or they made a deliberate choice not to do so for some reason, yet kept their internet-facing services wide open (note that these are not installed or enabled by default). Unfortunately, that's pretty much a guaranteed recipe for an attack of this sort. It's a crappy way to have to learn a lesson.

    --
    Irony: Agile development has too much intertia to be abandoned now.
  17. Re:Nuke it from orbit, then restore from backups. by pnutjam · · Score: 2

    Backups need backups too. Your data isn't safe unless there are 3 copies, working, backup, archive (minimum), one should be offline.

  18. Re: Nuke it from orbit, then restore from backups. by maroberts · · Score: 2

    No I think it was a Norwegian Blue, but I'm not sure we can af-fjord any more references to that sort of thing

    --

    Donte Alistair Anderson Roberts - hi son!
    Karma: Chameleon

  19. Re:Nuke it from orbit, then restore from backups. by Noughmad · · Score: 2

    Backups need backups too. Your data isn't safe unless there are backups all the way down.

    But seriously, having two copies is enough most of the time, provided they are somewhat separate (i.e. not on two identical, connected NAS machines).

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  20. Re:What a load of FUD! by SuiteSisterMary · · Score: 2

    and there's no "Automatic Update" mechanism on Synology systems.

    Mine nags me every time there's an update released. There's no unattended update option, but that makes sense for a NAS.

    --
    Vintage computer games and RPG books available. Email me if you're interested.
  21. Re:Nuke it from orbit, then restore from backups. by rahvin112 · · Score: 2

    You do realize that for the S3 backup to work Synology or the NAS (and the NAS has you Synology login info) has your login information for S3, and that if this thing is owning the NAS there is a pretty damn good chance the malware has owned your S3 instance as well right? The only way it wouldn't is if the S3 backup is totally manual.

  22. Re:Nuke it from orbit, then restore from backups. by heypete · · Score: 2

    You do realize that for the S3 backup to work Synology or the NAS (and the NAS has you Synology login info) has your login information for S3, and that if this thing is owning the NAS there is a pretty damn good chance the malware has owned your S3 instance as well right? The only way it wouldn't is if the S3 backup is totally manual.

    Amazon has a very extensive authentication system -- you can easily configure the Synology with an S3 access key that only has "List Files" and "Upload Files" permissions, but not "Delete Files" or "Overwrite Files". This way, even if the Synology box gets owned or a user fat-fingers something, the files on S3 aren't at risk. You don't (and shouldn't) need to use your AWS root access keys for S3.

    I have a similar setup with Amazon's Glacier: my standard access key has only list, upload, and retrieve permissions. A separate access key is required to delete files (I've configured my Glacier client, FastGlacier, to prompt me for a password when I switch to the "delete" key) so that I don't accidentally end up deleting important backups.