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Web Trolls Winning As Incivility Increases

mdsolar sends this story from the NY Times: The Internet may be losing the war against trolls. At the very least, it isn't winning. And unless social networks, media sites and governments come up with some innovative way of defeating online troublemakers, the digital world will never be free of the trolls' collective sway. That's the dismal judgment of the handful of scholars who study the broad category of online incivility known as trolling, a problem whose scope is not clear, but whose victims keep mounting. "As long as the Internet keeps operating according to a click-based economy, trolls will maybe not win, but they will always be present," said Whitney Phillips, a lecturer at Humboldt State University and the author of This Is Why We Can't Have Nice Things, a forthcoming book about her years of studying bad behavior online. "The faster that the whole media system goes, the more trolls have a foothold to stand on. They are perfectly calibrated to exploit the way media is disseminated these days."

13 of 457 comments (clear)

  1. Not Government by StikyPad · · Score: 5, Insightful

    I'm fine with sites regulating trolls. I'm less fine with government curtailing freedom of expression, regardless of how offensive it may be.

    1. Re:Not Government by jellomizer · · Score: 5, Insightful

      The problem is trying to figure out when a Troll is just a Troll vs. Free Speech of an unpopular idea.

      Slashdot is a prime example of this. While a lot a trolls are actual troll, there are times when someone hits a few emotional points to the viewers that will get them flagged as troll.

      Pro Religion, Pro Microsoft, Anti GNU, Anti Linux, Pro DRM. Posts unless extremely well explained will get modded down to troll.

      But there are other areas where opposing views are considered trolls and meant to be kicked out vs. stated as an open opinion.

      My rules for trolls, are posts that are overly negative, without any logical basis.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    2. Re:Not Government by s.petry · · Score: 4, Insightful

      Pro Religion, Pro Microsoft, Anti GNU, Anti Linux, Pro DRM. Posts unless extremely well explained will get modded down to troll.

      Even with a careful explanation most of those will be censored^Wmoderated as trolls.

      --

      -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

  2. My 0.02 by DaMattster · · Score: 4, Insightful

    The only reason trolls win is we give them the reaction that they are looking for. If people just ignored them more often instead of getting all bent out of shape, the trend would go away. Trolls would quickly get bored because they won't have an outlet for their frustration. Trolls are nothing more than school yard bullies that never quite grew up.

    1. Re:My 0.02 by gbjbaanb · · Score: 5, Insightful

      Unfortunately that doesn't quite work either - look at the Twitter trolls, who spew forth such abuse that several high-profile twitter users cancelled their accounts. The trolls didn't give up, but simply moved on to another part of the web (or different twitter users). So we can ignore them, but only by ignoring the sites and services we want to use.

      Of course, I'd say the trolls did those users a favour by getting them to stop using twitter!

  3. She's selling a book by grasshoppa · · Score: 4, Interesting

    The scope of the problem isn't clear, the goal is ill-defined. What, exactly, are trolls winning?

    I think the only one "winning" anything here is the author trying to sell her book by engaging in much the same inflammatory business as the trolls she purported to study.

    --
    Mod me down with all of your hatred and your journey towards the dark side will be complete!
  4. One person's definition of "troll" ... by BarbaraHudson · · Score: 4, Insightful

    ... is often another person's legitimate opinion. If large sites, the government, and advertisers get to determine what is "trolling", we're toast. So much for the "I may disagree with your opinion, but I will defend to the death your right to express it". The new Intarweb - 100% Politically Correct, no dissent allowed, citizen. I for one won't welcome our new anti-troll overlords.

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  5. still by Ryanrule · · Score: 5, Funny

    A troll is still a person, and you can beat a person with a sack full of oranges.

  6. Re:Some people... by cyberchondriac · · Score: 5, Insightful

    I would normally agree that people get offended too easily, but that's only when people express their honest opinion.
    Trolls are a different matter; they only do it for the lulz. Their whole purpose is to create discord. It's a pointless, unproductive waste of time, and the fact that people get jollies out of deliberately aggravating other people bespeaks of a certain level of sociopathy.

    --

    Look back up at my post, now look back down, you're on the Internet. Now look back up. I'm a signature.
  7. Problem already solved by WOOFYGOOFY · · Score: 4, Insightful

    This problem is already solved. It's called the "ignore user " button. Push it and you no longer see the posts from the offending troll. Troll can see your posts, but you can't see theirs. So troll has unpleasant (for a troll) experience of seeing a conversation carried on as though what he was posting simply didn't exist, because it didn't for anyone who regarded him as a troll.

    If a troll is like porn, we know it when we see it, then this solution works very well. Everyone sees and ignores the troll, depriving the troll of their motivation for trolling in the first place.

    The only problem we have is sites don't use the available technology.

    I have been on sites where this virtually eliminated the troll problem. Of course the automated accounts that are spamming viagra require something else, but that is not what the article was complaining about. The article was complaining about civility.

    I really have to wonder if there are ulterior motivations at work here. Trolls are the new "we must save our children" rallying cry, an argument designed to force people into ID ing themselves, tagging themselves as "legitimate" so they can be better tracked and monetized. I feel like these pieces are set pieces, ready to roll out as soon as their beneficiaries and creators think their might be some temporary, rising sentiment against anonymity on the web.

    Current example- Robin William's daughter's recent Twitter experience.

    Sure, a troll gets one off but that is all anyone will see of him.

    There is no free speech without anonymity and giving it up because some asshole made someone cry is ceding my freedom to assholes. That wont' be happening.

  8. Devil's advocate view by sinij · · Score: 5, Interesting

    Trolling is necessary evil and the last line of defense against monolithic group thinking. Humans are hard-wired to seek consensus and to avoid conflict, both are beneficial traits, but when combined can and do lead to worst kinds of groupthink. Our ideas and understanding, be it social sciences, morals and religion, or even hard sciences are only as good as out ability to question it.

    For example, Church of the Flying Spaghetti Monster is a trolling organization, but almost everyone here would agree that what they do can be categorized as "greater good".

  9. Satire is not trolling by gijoel · · Score: 4, Insightful

    The role of satire is to comfort the afflicted by afflicting the comfortable, or so Doonesbury said. Trolling does not do that. It is either cheap attention grabbing for shit and giggles, or more often, an attempt to intimidate a certain group of people into leaving the Internet.

    If you disagree then explain to me the subtle social commentary of posting photoshopped pictures of Robin Williams' body to his daughter. Or bombarding a feminist website with gore, and rape porn.

    The majority of trolling these days is about bullying people of opposing viewpoints into submission. They only seek their victims' attention in order to affect that.

  10. Re:Bullshit by Belial6 · · Score: 4, Insightful

    Exactly.

    The fact that "online" is tacked on to the end is the give away that Phillips is talking out of her ass. Just like every other "on a computer" makes it new and unique claim, online trolling is just more of the same. We all know people who do it every day in real life. We have national personalities like Al Sharpton, Jesse Jackson, Howard Stern, and Jerry Springer. Heck, the entire Fox network is dedicated to trolling. People think that Fox is a right wing network. They only think that because they are being successfully trolled.