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City of Turin To Switch From Windows To Linux and Save 6M Euros

jrepin writes: The municipality of Turin in Italy hopes to save 6 million Euro over five years by switching from Windows XP to Ubuntu Linux in all of its offices. The move will mean installing the open source operating system on 8,300 PCs, which will generate an immediate saving of roughly €300 per machine (almost €2.5m altogether, made up from the cost of Windows and Office licences) — a sum that will grow over the years as the need for the renewal of proprietary software licences vanishes, and the employees get used to the new machines.

24 of 249 comments (clear)

  1. Boom in the EU = Boom in Redmond by BoRegardless · · Score: 3, Funny

    Well, the MS lock-in may just be starting to fray enough to make a difference.

    1. Re:Boom in the EU = Boom in Redmond by Anonymous Coward · · Score: 5, Funny

      One thing's for sure: There's no longer a shroud over Turin's OS source code.

    2. Re:Boom in the EU = Boom in Redmond by fizzer06 · · Score: 4, Funny

      I use Windows XP as much as I can. I have a lighhouse puppy 4.1.2rc1 with Mariner(KDE 3.5) linux boot disk when I really have to get shit done - like erase recycled or system volume information, or other locked files, also resizing partitions with windows on it - but I use windows because it's more user friendly and faster on a lot of things, plus I don't want Windows to end up like BeOS or Solaris, something that might be really on the horizon given the major fuck ups with Windows Vista and 8 (7 was tolerably decent, though still a massive decay from Windows XP, which itself is like a decay from Windows 2000), and the onslaught of cheap laptoppy-like things at Micro Center from Arm based systems and Chrome OS based x86 systems, neither Microsoft based, back in April, when I last looked around to see if I can find another laptop with a better battery life than this HP Mini 200 Intel Atom thing with 9 hr battery life, and like a 7 Watt chipset+cpu, which is like unheard-of-ly energy efficient, unfortunately it needs XP and can't run Windows 7 well, and even in XP it's a constant constant constant struggle to keep it down, somebody from Microsoft always logs on and restarts services when I kill and keep almost everything disabled, run none of the dotnet/silverlight/new C runtimes/windows live/office crap from microsoft, run the last non-dotnet version of zonealarm to kill every program possible - lsa (export) shell , lsass, Nt Session manager, smss, and the like are not killable, which is bullshit, so I thoroughly hate Windows for the constant struggle I have to put up to kill every useless fucking snooping thing wasting my CPU on it to get decent speed, with the 500 or so services out of which I constantly have to kill 495 and 15 I have to leave up and running simply because the computer won't work without them, when Ideally, I'd like to kill those too, and even then, once in a while the harddrive goes into this churning mode, like somebody from Microsoft or the NSA logged on and set off something, when I have Indexing service and System Restore Service killed, remote assistance killed, windows update service killed, and absolutely nothing should be moving on the computer, but it does, you can see it from the CPU use in task manager, and even that one lies sometimes saying it's 0% when the harddrive is going absolutely crazy.

      That was a very long sentence . . .

    3. Re:Boom in the EU = Boom in Redmond by ArmoredDragon · · Score: 5, Funny

      Holy fuck you actually read that wall of text enough to respond to it? That takes some effort...I forgot what I was doing after the first period. My combat log looked like this:

      sillybilly's Wall of Text hits YOU for 923,532,262,523 (Critical)
      You die.

    4. Re: Boom in the EU = Boom in Redmond by ThePhilips · · Score: 3, Interesting

      We heard this argument many times before.

      The problem with it is that with Windows you are pretty much forced to buy such solution, either from MS or from 3rd parties.

      With Linux, it is really an option, a "nice to have".

      For example, a small engineering company in Germany. They actually bought it for 12 desktops in their office. (One desktop is actually server.) Not because they had to, but because it basically freed them up from having a full time admin. (They have admin, but he wanted to go into the CAD/design, and the Ubuntu managed solution simply allowed him to.) (Why Ubuntu? They have tried it - it worked for them well and they have stayed with it.)

      --
      All hope abandon ye who enter here.
  2. Re:... and back again. by BarbaraHudson · · Score: 4, Interesting

    (Yes, I'm trolling, but desktop experience for the average Joe really is a problem, no matter how many excuses we Linux folks make.)

    Well, which would you think is harder - switching from an XP desktop to a Linux desktop, or switching from an XP desktop to a Metro desktop? Either way, there's a learning curve, so since switching is going to be a PITA either way, why not save some money?

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  3. Re:The Microsoft Tax can buy you... by steveg · · Score: 5, Insightful

    Of course, when switching from one version of Windows to another version of Windows, the cost of training the average city employee to use that new version of Windows could buy you a dozen copies of Windows. Especially if you're factoring in training on the newer versions of Office.

    The interface changes between Microsoft versions are as radical (or more radical) than the interface changes in transistioning between XP and Linux.

    --
    Ignorance killed the cat. Curiosity was framed.
  4. Re:... and back again. by Anonymous Coward · · Score: 4, Interesting

    It's not that someone's moved the cheese. Microsoft have moved the cheese with every version, and it was only mildly annoying. "I'll just go to Add/Remove Programs and... wait, what? Oh right, it's Programs and Features now"

    The problem with 8 and 8.1 is that they are deliberately making the cheese less enjoyable. They took a shit on my cheese, and rubbed it in my face.

    The full screen menu has a direct impact on short term memory - i.e. the computer equivalent of walking into a room and forgetting why you went there, except with the menu on the regular desktop you probably had cues to remind you what you were about to do. When the entire screen is blocked, it's easier to forget why you brought it up.

    This doesn't happen to me when I'm focused on a task, but it does happen a lot if I'm distracted - something that happens constantly during the work day.

  5. Re:The Microsoft Tax can buy you... by bjwest · · Score: 3, Insightful

    Click this icon for the word processor, this one is the folder that contains all your work related documents. This icon is for web browsing, but stay off that unless you're on break. This is the menu icon down here in the lower left corner, just like you're used to, just look for the name of the program you need to run if it's not already on the desktop.

    Click here, click there. It's all the same no mater what OS you're using. If it takes more than an hour to train the average employee how to to use a new OS with similar software, you need a new employee, that one's broken.

    Now it may take a day or two to train the ones who create documents and a few days to a week to train those that write scripts/programs in it, but it is not going to cost more than the several hundred dollars (or Euros) it would cost for each user.

    --

    --- Keep the choice with the user..
  6. What's in the EU water? by future+assassin · · Score: 5, Interesting

    Europeans seem quite forward thinking when it comes to OSS. I found it interesting that a game I play and run servers for Xonotic has WAY more European based players than North American and they prefer the games because its OSS.

    --
    by TheSpoom (715771) Uncaring Linux user here. I have nothing to add to this but please continue. *munches popcorn*
    1. Re:What's in the EU water? by flyingfsck · · Score: 4, Insightful

      Language support. MS is American and only do English well. Any other language is a total clusterfsck on Windows.

      --
      Excuse me, but please get off my Pennisetum Clandestinum, eh!
    2. Re:What's in the EU water? by GNious · · Score: 3, Insightful

      Language support. MS is American and only do English well. Any other language is a total clusterfsck on Windows.

      That's kinda impressive - from experience, there aren't all that many Americans, that "do English well" :)

    3. Re:What's in the EU water? by Kjella · · Score: 3, Interesting

      That's kinda impressive - from experience, there aren't all that many Americans, that "do English well" :)

      The quality of the English version is what it is. The quality of the non-English version is what it is plus all that was lost in translation, it's certainly not going to be better. The worst is when they move around on standard shortcuts, for example in MS Office all English versions has Ctrl-F as Find and Ctrl-B as Bold. In Norwegian Ctrl-F = Bold (Fet) and Ctrl-B is Find (Finn) and I absolutely hate it every time. And yet in the interest of sanity they do keep other English shortcuts like Ctrl-S = Save (Lagre), even though that makes no sense in Norwegian. Never mind that when you're working with code or databases there is no Norwegian C# nor SQL, so it all ends up rather Norwenglish when you try.

      Don't get me wrong, I'm fond of my language when it comes to identity and culture. But when it comes to communication having global terminology and one way of doing it makes everything so much simpler. Yes, there's a whole lot of "English" speakers out there but any resemblance of a common tongue beats trying to use translators. It's something of a first world issue though as 16% of the world is still illiterate in their first language but I hope that in 100 years you could talk to at least half the world's population in one language.

      --
      Live today, because you never know what tomorrow brings
  7. Re:... and back again. by gfxguy · · Score: 4, Informative

    Ubuntu user here... unless I'm installing something really odd (which, if you work for some municipality you probably shouldn't be doing on your work computer), software installation is just as easy - sometimes easier - than using Windows. The days of downloading something that won't install because of missing dependencies, so you download them and they won't install because of missing dependencies.... etc., etc., is long gone with pretty much every distribution.

    Don't know how this will turn out, of course, they are all pretty much test cases, and I think some of them make these announcements just to get MS to make them really great deals, and I'm not saying it will definitely work... but when you whittle things down to what a company computer should have installed in it - office software, email clients, browsers, etc., then there's no fundamental reason why Linux shouldn't work (except that it's not MS... which is what most arguments seem to boil down to).

    --
    Stupid sexy Flanders.
  8. Re:The Microsoft Tax can buy you... by gfxguy · · Score: 4, Interesting

    I agree... even 5 or 6 years ago, my father was visiting and asked to use my computer to check some things online... he sat down, ran the browser (Firefox at the time, which looks like the Firefox he has installed on Windows); he had to print out some PDFs he'd created that had his travel documents (hotel reservations and stuff), plugged it in, the window opened, he double clicked - they opened, he printed. Later I asked what he thought about using Linux, he said he didn't realize it wasn't Windows.

    Of course, that's a simple example - he didn't do anything complicated, just double-clicked the Firefox icon and everything else was the same user experience, double-clicked some PDFs and the UX was the same... but while there are of course differences, anyone that can use MS Office could probably figure out Open/LibreOffice with little effort for all but pathalogical special cases.

    --
    Stupid sexy Flanders.
  9. It also buys you by Sycraft-fu · · Score: 3

    Maybe 6-10 hours of staff time. What I mean is you have to factor what your people cost you. If someone costs $50/hour when you count in salary + ERE (meaning payroll tax, benefits, insurance and all other expenses) then 6 hours of their time costs $300. So, if your transition wastes more than 6 hours of their time, it is a net loss.

    You always have to keep that cost in mind when you talk about anything: What does it cost your employees to do? This is the same deal with old hardware. It can actually cost you more money, because it takes more IT time to support. Like if you have an IT guy whose salary + ERE is $30/hour and you have them spend 20 hours a year repairing and maintaining an old P4 system that keeps failing, well that is a huge waste as that $600 could have easily bought a new system that would work better and take up little, if any, of their time.

    That is a reason commercial software wins out in some cases. It isn't that you cannot do something without it, just that it saves more staff time than it costs. That's why places will pay for things like iDRAC or other lights-out management, remote KVMs, and so on. They cost a lot but the time they save in maintenance can easily exceed their cost.

    Just remember that unless employees are paid very poorly, $300 isn't a lot of time. So you want to analyze how much time your new system will cost (all new systems will cost some time in transition if nothing else) and make sure it is worth it.

  10. Re:... and back again. by BarbaraHudson · · Score: 4, Informative
    They're running XP currently. Given that they're still running a turn-of-the-century OS in 2014, it's not likely they're running anything approaching the latest version of Office. Do you really want to claim that someone running a turn-of-the-century version of MS-Office on XP is going to find no real difference with Office 2013 on Win8?

    As for interoperability, last time I looked, Germany is in Europe, where open document formats are now mandated in many jurisdictions. Much easier to do with LibreOffice than MS-Office, just by using the default settings. So as far as "shitty interoperability" goes, score one for switching to Linux/ODF/LibreOffice.

    And lest you forget, a couple of decades ago people had a hard time with Windows 95 just turning off their computers. "What? I have to click on Start to turn it off?" The Metro start menu is a problem for people who are used to a different paradigm - especially one that they've had drilled into them over the last couple of decades.

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  11. Re:About 1/2 of 1 percent of their budget by wvmarle · · Score: 4, Insightful

    It is more than E85 a year, as this is only the upfront cost, excluding renewal of licenses.

    The amount is small on a per-employee basis, however that E6 mln that the city saves can now be used for other purposes. If there's no benefit of using Windows over Ubuntu, this E6 mln (or more, over time) becomes a waste of money. Explain that to your voters, why you'd throw millions of Euros to some foreign company for some unnecessarily expensive product!

    And why all or nothing? Because it makes the work of the IT staff a lot easier. Standardise computers, give them all the same hardware and software, and the bulk of the office can do exactly what they have to do. Maybe put in some non-standard (higher end, different OS, whatever) machines in the mix for the people that really need this - this are probably also the people that need the least support, so not much of an issue there.

  12. Just because that many hosts is a big deal in MS by dbIII · · Score: 3, Interesting

    Go price a management solution for your 8,300 'free' desktops

    A few sysadmins with ssh plus puppet or one of dozens of other similar system management tools. They don't even have to be paticularly experienced since this is now a very well travelled road.
    There's probably a few clusters that big being being managed by single sysadmins. Just because managing that many MS windows hosts with a bastard child of LDAP requires a lot of time doesn't mean it's going to take a long time with other platforms. With enough of a budget and a few recent graduates I could have rolled something like this out in 2004 let alone 2014 - as could have many others.

  13. Re:... and back again. by dbIII · · Score: 4, Interesting

    Are you seriously trying to claim Office 2013 in Windows 8 is radically different?

    Compared to XP users with Office2003 - most definitely in terms of workflow. Nearly a decade on I still get users bitching to me about the ribbon and asking me to find things in the UI for them.

    IF you ignore the cost of shitty interoperability

    That only matters if you are exchanging editable documents with outsiders. Personally I'm not fond of the idea of outsiders being able to change the terms of contracts or tweak the findings of technical reports to their own advantage.

    That "interoperability" problem is overstated anyway. I've been in a mixed environment of *nix + MS for over a decade and the secretarial staff have had very few hassles over the years with documents in both openoffice format and MS formats - although incompatibilities between different versions of MS Word forced an upgrade on the MS side. That's with technical documents containing a lot of graphs, maps and other images. With typical office stuff I'm sure it would be even easier.

  14. Re: ... and back again. by Anonymous Coward · · Score: 3, Insightful

    This installs PostgreSQL on kubuntu with all dependencies.

    sudo apt-get install postgresql

    You can do that from a GUI too. Same thing for mysql. We can argue about PostgreSQL/MySQL vs SQL Server but you would install sqlserver with sudo apt-get install sqlserver if MS made it run on Linux and cared about building a deb package for it. The Windows way of installing software is conceptually broken.

  15. Waning! by Bjecas · · Score: 3, Interesting

    The company I work for has a number of workstations close to that of the one represented in TFA, in the 5 digits. Instead of forcing such a radical change down everyone's throat, they went about it step by step, over several years, and it's still ongoing.

    They started by gradually replacing several critical programs with web apps or frontends, killing off IE6 with "please use firefox" prompts for good measure. This part was met with only some token resistance by the users, mostly because of a couple of glitches that where promptly fixed. After the first couple of months, general opinion was that the change was very positive, especially because of how cumbersome and hard to use the old apps (some over 10-20 years old) where.

    The next phase was replacing Office, and it came with a huge backlash. The chief complaints where not so much about OpenOffice funcionality (along with some "it's *UGLY*!"), but about compatibility with MS generated documents. As of yet, it has been impossible to take MSOffice away from the "higher-ups", as any single minor UI or functionality change is bitched about as if it was a sign of the Apocalypse. Coupled with the long standing tradition of "sending down" 2-slide ppts, it was a huge mess.
    It's somewhat better now, as PDF has become the standard for operational documents, and xls or docs are glossed over to make sure nothing's horribly broken.

    Some areas (notably, reporting and analysis of KPIs) still rely heavily on excel features. Work is being done on that front, not so much because of the OSS push, but mainly because of the nightmare levels of voodoo in macro and VBA scripting involved. One hears talk of chicken blood and other dark rituals several times a week, which is how frequently something breaks.

    There's also a couple of critical windows-specific programs that haven't yet been replaced, but when that's done in another year or so, pretty much any OS is a viable pick. Though definitely not an easy change, it can be done in small steps and with minimal disruption. YMMV, mostly on how dependent you are on MsOffice...

  16. Re: ... and back again. by steven.db.clark · · Score: 3, Insightful

    Why would you need to install individual apps on each computer? All enterprise apps use a browser interface these days.