Kickstarter Lays Down New Rules For When a Project Fails
An anonymous reader writes "In a blog post, Kickstarter announced several updates to its terms of use for projects. From the article: "Kickstarter has iterated on its policies several times since it launched in 2009, with the most recent wave of revisions surrounding the site's transition from only posting projects cleared by the staff to clearing all projects that meet a basic set of criteria. Even still, some projects lack clear goals, encounter setbacks, or fail to deliver, like the myIDkey project that has burned through $3.5 million without yet to distributing a finished product. The most recent terms revision is timely: on Thursday, science fiction author Neal Stephenson announced that a game he Kickstarted in 2012 with $526,000 in funding was officially canceled."
Considering crap like https://www.indiegogo.com/projects/solar-roadways are there.
More transparency will be a good policy for Kickstarter. It's developing what is essentially a new stock exchange, and in the process is finding out what kind of reporting investors will truly find useful.
What kickstarter is afraid of, is something that can't be prevented: namely that people will need more money than they think to make something(or worse, that they happen to be scammers). Once the money is gone, no form of contract is going to get it back. And any scammer with their salt will run the money through a limited liability corporation, and pay themselves divdends/salary out of kickstarter funds. Then it can just go bankrupt.
There won't be anything to reclaim legally. So if you're going to back a kickstarter project, you have to do it in a risk-accepting mindset. Which for me, it means I only back projects that create things that I absolutely know wouldn't end up getting made otherwise. For you, that might just mean "no kickstarter ever"
It's not in the linked article, but here is the interesting part of the new rules: creators have to refund remaining money, and have to post status updates.
Read it here:
If a creator is unable to complete their project and fulfill rewards, theyâ(TM)ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers. A creator in this position has only remedied the situation and met their obligations to backers if:
they post an update that explains what work has been done, how funds were used, and what prevents them from finishing the project as planned;
they work diligently and in good faith to bring the project to the best possible conclusion in a timeframe thatâ(TM)s communicated to backers;
theyâ(TM)re able to demonstrate that theyâ(TM)ve used funds appropriately and made every reasonable effort to complete the project as promised;
theyâ(TM)ve been honest, and have made no material misrepresentations in their communication to backers; and
they offer to return any remaining funds to backers who have not received their reward (in proportion to the amounts pledged), or else explain how those funds will be used to complete the project in some alternate form.
The T&C still gives creators a way to hold onto the money. Kickstarter has just shuffled some words around to make it appear as though they have some kind of control. Kickstarter is weird. People throw money at an unproven idea with literally zero chance of financial reward.
Hey Kickstarter,
When are you going to make your service available worldwide? Why is your service only available for the US & allies?
You've been in the game for years and you haven't even tried to go outside.
I refuse to support projects based on this bullshit policy. When I see that someone in a developing country actually has a chance to raise funds for his invention I'll believe you. But when I see that someone can play with the system and raise funds for "potato salad" just for being a US citizen, well, FUCK YOU kickstarter.
Like all your web 2.0 friends: You suck.
From TFA (since the slashdot `summary' does not specify any of the new rules): ``[upon failing,] creators are expected to explain what is happening and how the money was used, giving refunds to any backers who request them.''. Now, if, for example, MyIDkey `burned through' 3.5M$ of backed money, then how would those who backed it get a refund? The money's gone, period. The kind of risk is inherent to these kind of fundraisers.
This is useful, but
I've backed a project that's currently been running late. Like 18 months late. Updates are random, and while follow-ups are promised, they don't happen in timing promised ( https://www.kickstarter.com/pr... )
Big question is how do we deal with a zombie (dead, but not admitting it) project? According to the previous project, all backers seem to be entitled to refunds, but there's no mention in this post as to even how to flag this for KS staff.
... and today's pet project has
I could be the man to make that alternative! I will make "CollectiveProduction" or CollProd!
If only I had some money to start my project...
Well, everyone who puts money on some stranger's project knows they're running a risk with it, but they expect it to deliver at some point. Just make sure you're not kickstarting with the money to pay the kid's college and you'll be alright.
I don't mind backing a cool looking project on kickstarter and having it fail IF it was an honest attempt. If those involved believed in it, were into it, and things just didn't go according to plan, or it cost more than they figured, or they couldn't pull it off for whatever reason, or it was more complex than they figured... I'm cool. Shit happens, and in the end we'll still get some awesome stuff done.
But there's a real risk that kickstarter could end up being ruined by scammers, fakes, and overcommerialization. The reason I back stuff on KS is because I want to fund the little guys. Indies, small teams making stuff that big studios won't because it's "too niche", or "can't be sufficiently monitized".
I don't know how to keep the good bits of KS without the assholes ruining it, which seems to be the problem with a lot of things.
Financial reward isn't the goal of kickstarter backers. Never has been.
Is it just my observation, or are there way too many stupid people in the world?
Yeah! We'll make our own Kickstarter! With blackjack and hookers!
Get free satoshi (Bitcoin) and Dogecoins
Nothing is new under the sun.
The same ancient rule still applies: Caveat Emptor.
If you throw money at someone with no contractual guarantee in return, there is simply no protection for your money. It's still your money - throw it at whomever you want. But don't expect sympathy because you "lost" it if the person wastes it, eats it, or somehow fails to execute what they said that that would.
As kickstarter started generating large sums of money the conmen and shills naturally have taken notice.
-Styopa
People should identify Kickstarter projects out of interest, enjoyment, or just a sense of fun, and contribute no more money than they would be willing to use as kindling to start a campfire. If you contribute $25 in hopes of seeing an indie film completed - great if it does, sad if it doesn't. If you contribute $100 hoping to get a new piece of hardware, don't expect anything other than some p% chance that you will ever receive that hardware or if you do it will work as dreamed. If you don't have the money to lose, don't contribute.
One innovative and clearly risky hardware project I backed has people complaining that the base product shipped 2 months later than planned (hoped) and the premium product will be 5 months late. Um, guys: it was risky. There were commercial alternatives available at 10x the price. You knew that this was an attempt to create a mini-breakthrough, but you're griping because it was 2 months late and the associated app will need some point revisions? Get real.
sPh
They should improve their screening process.
Also, it's important to consider that funding a kickstarter project, is kind of like investing money in the lottery or purchasing one of those scratch lottery tickets. You may or may not win, the likelihood of actually winning is bigger than the lottery, but in reality very small, it's like going to the casino and betting it all on one of 3 rows.
Kickstarter is a gold-mine right now for scammers as well. All you need, is a well thought out plan to CONvince a lot of people out there, and since most people aren't very technical...this isn't hard at all (thus, why we need a better screening process). Many of the funded projects gets WAY more than they asked for, and then GREED grabs them...they lack no skills when it comes to find a reason to use the extra money, and have you noticed how certain products doesn't get cheaper for the public even thought they receive MASSIVE support?
Money baby! It's the shit.
What this world is coming to - is for you and me to decide.
Doesn't KS already have those?
This is why you never fund a project unless, straight up, it has actual financial planning IN the damn kickstarter.
I mean payments for everything from your takeaway and coffees to licences for Maya or whatever the hell you are using
PRICE EVERYTHING, then people might actually give a damn about your project, and MAYBE your project might actually make it off the ground since you actually planned for the price of it and never just threw out random crappy numbers you thought would work.
More to the point, plan for costs that are just above what you would expect to pay.
So if you ordered food every working day, 5 days, which cost $100 for the week, $5200. Don't even factor in holidays. In fact, count all 7 days, then it at least gives you legroom. So, like, $8000 rounded up. There, there is lunches sorted, now on to your licences.
Basic financial planning is the death of so many Kickstarters, as well as many investments too.
Never underestimate good Project Management. Just do not use Microsoft Project to manage it! Dear god, worst product they have ever produced. It is a golden shit if I've ever seen one, the best example at that.
I have an investment that failed a few years ago due to probable corrupt practices (for example: an officer in one company was reporting to an officer in another company - but they happened to be the same person, so all sorts of dastardly things happened.).
At the moment the investment is being wound up and all sorts of legal activities are being pursued in order to realize as many assets as possible that actually exist. The people performing the liquidation keep telling me that I will get back between 10 and 50 cents in the dollar of my investment, depending on what legal actions come to fruition and what the value of the reclaimed assets turn out to be, minus of course all the legal costs.
To me this is the only possible way you can get money back from a failure like this, and I can't see how a failed kickstarted project should be any different - if the project fails, then call the owners of the project on it, and take legal means to reclaim as much as possible with the expectation that you will never get 100% back.
I am Slashdot. Are you Slashdot as well?
You have to be willing to pay for legal action on your own, which is just not ever worth it for a few hundred dollars of losses. And it is difficult to organize group action.
I've backed several Kickstarters, and while most have worked out, a recent one has been a lesson in the risks. This one is Bonaverde Coffee Changers, and they basically made drastic changes to their automatic coffee roaster about 6 months after funding (removed all ways of controlling the machine, require a limited use RFID chip to activate the machine that you only get from buying green coffee beans from them). They are offering full refunds "when their company is profitable", which may meet Kickstarter's terms of service (this seems still unclear, even after the recent updates), but which effectively require their backers to provide a zero interest, high risk loan to their company.
After this experience, I will be much more reluctant to back a new project, knowing they can do basically anything they want with my money with minimal risk to them.
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Remember when people use to believe in their ideas enough that they'd put their own house on the line? With some Kickstarters, you see people with "I believe this needs to be done, and I'll do it if people pay enough so that I have zero liability and all of the financial gain."
"Well, there's travel involved, and if I get an early flight, I'll need a coffee from the airport Starbucks. That's an additional $8...."
After this experience, I will be much more reluctant to back a new project, knowing they can do basically anything they want with my money with minimal risk to them.
Sorry, but what exactly are people expecting out of crowdfunding?
Crowdfunding works because it is fairly informal and nobody (should) "invest" more than they can afford to lose or enough to be worth suing over. Otherwise, the whole thing would suffocate under the red tape, and the projects might as well go to a bank or VC, put their house up as collateral and risk having the funder foreclose at the slightest hiccup.
If you want to buy a product with warranties and legal rights, go to a shop (even in the USA retailers have some obligation to give you what you paid for). If you want to invest your money without risk, put it in a savings account in a major bank and enjoy the consequent 0.fuckall% interest.
In a survey of 100 programmers, 111111 thought that duck-typing was a good idea.
What we need is a kickstarter to fund the founding of a class action lawfirm dedicated to suing failed kickstarters.
But then in the next paragraph, they say "here are the terms of the contract between the creator and the backer". I suspect this would be very problematic to enforce. You can't be both arms length, and dictating terms to two parties of a contract without also being a party. It is a logical contradiction.
Every lawyer does this every day when he or she is writing up a contract signed by other parties. The lawyer isn't involved unless one of the parties can prove that the lawyer performed malpractice in writing the contract.
All Kickstarter is offering is a standard contract and terms that both parties can agree to or not agree to. The standardize nature of the contract mean's it's easier to raise money and see who's raising money, so it's more likely everyone uses the standard contract. It's the parties involved choice on whether or not they sign sign the terms.
Top 10 Most Successful Kickstarter Projects http://startupbros.com/top-10-...
Well yeah, the economy was also far less shit then too.
How about a stipulation that any project that fails must release applicable resources to the public domain, as well as records on the use of applicable funds.
That public domain clause would include source code, artwork, template designs, patents, etc etc. The records, well, that just helps know that funding didn't pay for somebody's vacation and/or drug+alcohol habit.
I mostly agree with you, but this is not the point. Unfortunately, the flip side of the amounts 'not being worth suing over' reduces the motivation of project originators to actually do what they say they will do. There is a real risk that Kickstarter will be overwhelmed by projects that are deceptive or fraudulent, like the Bonaverde Coffee Changers project.
It seems like Kickstarter will, in the longer run, be hurt by fraudulent projects and that they should have a more proactive approach to avoid being taken over by criminals. Perhaps they are waiting to see if this becomes a wide-spread problem before doing more. The fact that they have made changes to their rules indicates that some issues have been identified.
Of course, in the BV case it appears there may be applicable consumer protection laws, and possibly even criminal laws.
BTW, I was the Anonymous Coward poster above, I did not notice I was not logged in before posting.
in those three states. I thought they existed everywhere with all sorts of environmental conditions.
KickStarter needs to refund what it takes off the top of a failed project. Perhaps then they will be a little more proactive on helping to prevent project failure.
I backed a project on kickstarter. It was a year late, but the company kept sending out updates (Steve Jackson Games, Ogre 6th Edition, in case anyone is interested).
They offered refunds to anyone who wanted, I don't think there were many takers.
It all depends on what the project is, and who is doing it.
Yes yes, kickstarter will now OFFICIALLY slap members on the wrist for defrauding backers. TLDR: Kickstarter still doesn't care, just give them their 10%
That which is not dead may eternal lie,and in strange aeons even death may die
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