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Rhode Island Comic Con Oversold, Overcrowded

New submitter RobertJ1729 writes The Rhode Island Comic Con (RICC) is in the middle of a complete meltdown as hundreds are turned away at the door or denied reentry due to the event organizers selling far more tickets than the venue can accomodate. The Providence Journal reports that "According to Providence Fire Chief David Soscia, too many people were being let in at a time and the organizers were not correctly counting them. That led to over-congested areas in the building which has a maximum capacity of 17,000 people." Meanwhile the Rhode Island Comic Con Facebook page is being flooded with comments from angry attendees describing chaos both inside and out of the convention center. RICC initially posted, "Hello RICC fans! WE ARE NOT OVERSOLD!," and promised to honor tomorrow tickets sold for today. That post generated several hundred angry comments before eventually being deleted (though it survives in part on RICC's twitter feed). Commenters are alleging that RICC is deleting negative Facebook comments. Users are tweeting at #ricomicconfail2014 to vent their frustration.

126 comments

  1. Comics are stupid.. by Anonymous Coward · · Score: 0, Offtopic

    Comics are stupid, manga is where it's at.

  2. tipping point by Tablizer · · Score: 0

    It's only an island, whaddya expect?

    1. Re:tipping point by smooth+wombat · · Score: 3, Informative

      While you're joking, the official name on legal documents is "The State of Rhode Island and Providence Plantations".

      Providence is actually the "mainland" while Rhodes Island is, well, an island.

      --
      We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
    2. Re:tipping point by Dragonslicer · · Score: 2

      Rhode Island is neither a road nor an island. Discuss.

    3. Re:tipping point by TubeSteak · · Score: 4, Informative

      Rhode Island is neither a road nor an island. Discuss.

      The original Rhode Island settlers (kicked out of Massachusetts because of their religious beliefs) settled on an island that is now called Aquidneck Island.

      --
      [Fuck Beta]
      o0t!
    4. Re:tipping point by Anonymous Coward · · Score: 0

      HAHAHA

      Please point out this fictional Rhodes Island.

  3. Oversold? by Anonymous Coward · · Score: 0

    You can always sell more tickets... In fact, they still have tickets up for sale.

    1. Re:Oversold? by ClickOnThis · · Score: 1

      You can always sell more tickets... In fact, they still have tickets up for sale.

      Citation please? I'm not doubting you, just please provide the evidence for all of us.

      --
      If it weren't for deadlines, nothing would be late.
    2. Re:Oversold? by Anonymous Coward · · Score: 4, Informative

      You are doubting, but that's a good thing. No need to lie about it

      Follow the ticket links on their page and you'll end up here: http://www.ticketmaster.com/rhode-island-comic-con-sunday-providence-rhode-island-11-02-2014/event/01004B9BF599505C?artistid=1743904&majorcatid=10005&minorcatid=105&tm_link=artist_msg-0_01004B9BF599505C

      That ticket is for Sunday. All the Saturday tickets end in dead ends, but it's Sunday now so I don't know if they turned them off or if they expired due to the date. The main site also still lists a few packages for sale. If the tickets mention that only a certain number of people can be at the convention at the same time and that having a ticket does not mean you will get in, then fine. If not, then they really screwed up and should have never sold more than the capacity amount of tickets.

    3. Re:Oversold? by ClickOnThis · · Score: 2

      I'm not doubting, just asking for evidence. And you're right: they're still selling tickets.

      --
      If it weren't for deadlines, nothing would be late.
    4. Re:Oversold? by smittyoneeach · · Score: 1

      That, or bring in Great White to play a set.

      --
      Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
    5. Re:Oversold? by drinkypoo · · Score: 1

      I'm not doubting, just asking for evidence.

      A dictionary is only a couple of clicks away. You're no longer doubting, but you did, or you wouldn't have asked for evidence, unless you're a superasshole.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    6. Re:Oversold? by peragrin · · Score: 1

      Asking for evidence is doubting? Not asking for evidence requires faith.

      i would rather doubt then place my faith in an AC

      --
      i thought once I was found, but it was only a dream.
    7. Re:Oversold? by drinkypoo · · Score: 1

      Asking for evidence is doubting?

      Yes.

      Not asking for evidence requires faith.

      Metoo.

      i would rather doubt then place my faith in an AC

      Right, and I would rather understand that doubt is not inherently negative than claim I wasn't doubting when I was doubting

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    8. Re:Oversold? by easyTree · · Score: 1

      Citation please? I'm not doubting you, just please provide the evidence for all of us.

      "I'm gonna do something bad but I'd rather avoid the consequences, kthx."

      This seems to be the prevailing stratagem these days, proactive ass-covering.

    9. Re:Oversold? by Anonymous Coward · · Score: 0

      Ima punch you in the face in ten; if you're listening to this clause, you have agreed to not retaliate at any point.

      EULA virus enters flesh-and-blood world.

    10. Re:Oversold? by Anonymous Coward · · Score: 0

      To doubt is to feel uncertain of. I could certainly believe you that there were tickets for sale, but I just don't like taking things on faith and it's still nice to have evidence for others, or "all of us" in ClickOnThis' words.

      You're acting the superasshole by being such a pedant.

    11. Re:Oversold? by Anonymous Coward · · Score: 0

      You're no longer doubting, but you did, or you wouldn't have asked for evidence,

      On the scale of Most Certain to Most Doubtful, there is a middle ground where you are neither certain nor doubtful about something. You don't know if it is true, but you lack enough information to actively doubt the truthfulness. That middle ground is "I'm not doubting you, just please provide the evidence for all of us".

      If you still insist that ClickOnThis meant something else, fine, how would you express that middle ground in words?

    12. Re: Oversold? by Anonymous Coward · · Score: 0

      I think the comment was meant as a joke. I thought it was funny.

    13. Re:Oversold? by Anonymous Coward · · Score: 0

      I was there. They admitted to selling 80,000 tickets for a venue that can only hold 17,000. They continued to sell tickets even during the lock out. Then they allowed to people who were purchasing tickets that day to enter BEFORE they allowed those of us with pre-paid tickets in. I was locked out until 5:00pm. I drove down from NH, spent $500 for a hotel room, and was denied entrance. I could only make it there for Saturday as I had to be back in NH to work on Sunday. RI Comicon's response? Too bad, it states on your ticket that due to overcrowding, you may not be allowed into all the events. I understand I may not be able to go to all the lectures and Q&A but when I buy my tickets MONTHS in advance, I sure as heck better be allowed in BEFORE people who were buying their tickets that day. IF you can't let me in for the 9 hours I paid to be there, you better refund my money because you didn't give me what I paid for and the fault lies directly on you.

  4. People are desperate for culture by Anonymous Coward · · Score: 3, Interesting

    I went to the Maker Faire last year and it was insanely crowded. It was the most crowded place I had ever been, hour long waits to get food or do just about anything. I have been to healh and wellness conferences where they charge $1500 for three days and they were extremely well attended. It seems like any bad art or artisinal toothpick festival with beer and parking will be mobbed.

    The peak of insanity for all this was the San Francisco Ramen Festival. People stood in line for multiple hours to eat a freakin' bowl of ramen. Just check out this ridiculous reddit thread:

    http://www.reddit.com/r/sanfrancisco/comments/2b5z1a/at_japantowns_ramen_festival/

    Seriously, I've just given up trying to go to events. If it's advertised and doesn't have a huge entrance fee and/or absurdly niche audience it will be a madhouse.

    1. Re:People are desperate for culture by lucm · · Score: 4, Funny

      Seriously, I've just given up trying to go to events. If it's advertised and doesn't have a huge entrance fee and/or absurdly niche audience it will be a madhouse.

      Like those rave parties, when one had to bring a blue sock to a specific parking attendant to get the address of the convenience store behind which a midget dressed like Mickey Mouse sold a map to the event that could only be seen under uv light.

      --
      lucm, indeed.
    2. Re:People are desperate for culture by Anrego · · Score: 1

      Indeed.

      Smaller local stuff is the way to go. The big cons are ridiculously overcrowded. I guess some people are into that and you do get to meet some of the bigger names, but not worth it in my opinion.

    3. Re:People are desperate for culture by AK+Marc · · Score: 2

      Yeah, I have heard about places that crowded. Ever been to Mardi Gras (in New Orleans, before the flood)? I had told people that it's so packed you could lift your feet and the pressure from the crowd would keep you up. People objected, so the next year, I tried it, and yes, you could lift your feet and remain upright. But only in the tightly packed areas. I've not been anywhere else where that were possible.

    4. Re:People are desperate for culture by Snotnose · · Score: 1

      I live in San Diego, attended the comic con for decades. Haven't been since '05 or '06, it just got too damn crowded.

      Too bad, I used to really enjoy it.

    5. Re:People are desperate for culture by Anonymous Coward · · Score: 0

      Smashing Pumpkins final concert, at the Metro, 02 Dec 2000. About 3 hours into the concert and up in the press by the stage, a girl near me fainted and remained upright due to the pressure of everyone around. She got hauled up and passed to security at the front, "crowd surfing" while unconscious.

      Awesome concert.

    6. Re:People are desperate for culture by vandelais · · Score: 1

      Too mainstream. Everyone's got a blue sock.

      --
      Game: Player 'Donald J Trump' now has AI skill level 'experimental'.
    7. Re:People are desperate for culture by Anonymous Coward · · Score: 0

      We like our Mardi Gras... Mostly tourists and college kids in the streets. The rest of us are hosting parties or having a ball.

    8. Re:People are desperate for culture by easyTree · · Score: 1

      I live in San Diego, attended the comic con for decades. Haven't been since '05 or '06, it just got too damn crowded.

      You can't have too many weight-challenged bearded guys dressed as wonder woman in one place. What's wrong with you?

    9. Re:People are desperate for culture by Gramie2 · · Score: 1

      Speaking of ramen, I lived near the city in Japan that had the country's highest-rated ramen restaurant (according to a popular TV show). There were lineups out the door and down the street after midnight on a week night!

    10. Re:People are desperate for culture by Gramie2 · · Score: 2

      Sounds like the daily train commute I used to do in Japan. Have you ever seen those videos of white-gloved train station workers cramming passengers into the train? Every morning for three years. If I didn't have my book up by my face when I got in, there was literally not enough room to get it out of my bag and raise it.

      Not that unpleasant when you are crammed against high school girls and OLs ("office ladies", female office workers), but when it's a 50-year-old oyaji who just threw his cigarette away before stepping on the train it is less than ideal.

    11. Re:People are desperate for culture by Anonymous Coward · · Score: 0

      I went to the Diego con for the first and likely last time this year. It is also wildly over sold and poorly managed. I missed several less popular panels because they don't clear the rooms after each event. So if you want to see something in room 2A at 3pm, you have to get there first thing in the morning, get in the room and stay there. That's right, teenage girls waiting for some stupid thing I've never heard of were busy sleeping in chairs during a panel of sci-fi authors. Never mind that they seemed to have sold a dozen times as many passes as all of the meeting rooms could hold, so you were lucky to see anything at all. I saw people with passes start camping in line the day before just to try to get into the largest ballroom events.

      What do the organizers care? They have your money. Enjoy standing in the sun all day for nothing.

    12. Re:People are desperate for culture by Anonymous Coward · · Score: 0

      especially horrible in the summer when youre already sweating when getting on the train. i wish more japanese used underarm deoderant, i can smell some of them from two feet away, on the rush hour train it is sometimes unbearably bad and inescapable

    13. Re: People are desperate for culture by Anonymous Coward · · Score: 0

      It was a blue sick puppet.

  5. Worst. Comic Con. by Anonymous Coward · · Score: 0, Offtopic

    Ever!

  6. Re:Operative word "Con"? by Anonymous Coward · · Score: 0

    RICO Mic Con

  7. Well... by Anonymous Coward · · Score: 1

    They could offer something to those turned away at the door. Do they have a ball pit?

  8. What did they expect? by Barlo_Mung_42 · · Score: 4, Funny

    Rhode Island is tiny.
    Next time maybe they'll have it in a larger state.

    1. Re:What did they expect? by K.+S.+Kyosuke · · Score: 1

      What about the Vatican? I've heard they really like to dress up over there.

      --
      Ezekiel 23:20
  9. First hand report by Okian+Warrior · · Score: 5, Informative

    I was *at* the con when this went down, was in the rotunda where the marshal/police were, and listened in on all the conversations. The fire marshal is completely to blame for this, he's an idiot.

    To reduce the number of people, the fire marshal ordered anyone leaving the con could not reenter for any reason, and decided that going to the ground floor constituted leaving the con... despite having con functions on the ground floor.

    Volunteers and con workers who went to the ground floor to connect with the main desk couldn't get back in, vendors who went to their cars couldn't get back to their stalls, program participants (celebrities with scheduled appearances) couldn't make their appointments, people who had paid $$$ for a photo-op with the celebs couldn't make their appointments, and so on.

    I innocently went down the escalator to check out the [ground floor] kids area and was marooned. No jacket, no cell phone, and no car keys to get into my vehicle and it was 'friggin cold outside. I saw one woman who couldn't get back in to her special-needs child, I saw one man who came down for wheelchair and couldn't bring it back up.

    A better solution would have been to stop letting new people in, while letting the steady stream of outgoers reduce the number. There was no fire, no emergency, no need to be a complete prick to people who were already at the con.

    This was the fire marshal being ignorant and inflexible. He's an idiot.

    1. Re:First hand report by grelmar · · Score: 4, Insightful

      20+ years ago I put myself through U working in nightclubs, and had to deal with prickly fire marshals on a semi regular basis. Time marches on, but people don't change. That wasn't a fire marshal being ignorant and inflexible. [i]That sounds exactly like a fire marshal who wasn't sufficiently bribed.[/i]

    2. Re:First hand report by ShanghaiBill · · Score: 0

      The fire marshal is completely to blame for this, he's an idiot.

      If the organizers had been doing their job, the fire marshal would have never gotten involved.

    3. Re:First hand report by Okian+Warrior · · Score: 2, Funny

      THINK OF THE CHILDREN!

      Seriously? You're seriously going to try emotional manipulation on Slashdot? You're a particularly stupid troll, aren't you? Fuck off and go troll Facebook, you cretin.

      It would appear that trolling works on you...

    4. Re:First hand report by Anonymous Coward · · Score: 0

      Why the hell did that man spontaneously need a wheelchair?

      Somebody already had a wheelchair that broke on them, somebody hurt their leg, or started feeling exhausted, or some other option.

    5. Re:First hand report by Anonymous Coward · · Score: 0

      And if the fire marshal did his job RIGHT, we would never have heard about this.

      The Rhode Island Convention Hall is a multi-story complex. It was never designed to be put into lockdown for a headcount. The fact that it was reopened a few hours later suggests that the fire marshal jumped the gun, realized he fucked up and then walked away leaving the organizers holding the bag he just took a shit in.

    6. Re:First hand report by Anonymous Coward · · Score: 0

      ever since "The Station" incident, RI is erring on the side of caution.

    7. Re:First hand report by hey! · · Score: 5, Insightful

      That sounds exactly like a fire marshal who wasn't sufficiently bribed.

      Well, you're probably joking but we are talking about Rhode Island, the most notoriously corrupt state in the Northeast, after maybe Pennsylvania. Some say that on a per capita basis it's the most corrupt state in the country.

      I had a colleague whose father was an electrician in Rhode Island. When he saw what the state was paying to maintain the lights on a bridge near his house he figured he could easily do it for less. The contract came up to bid and when he found out the amount he'd have to pay in bribes, he realized he couldn't afford to do it.

      I personally like Providence quite a bit. I think Federal Hill is great,Waterfire is a blast, and many times we drove down to take our kids to the zoo or the Children's Museum. But I wouldn't do business in the state. It's not worth the hassle.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    8. Re:First hand report by khallow · · Score: 1

      Well, I agree as long as it's the most bone-headed way possible to enforce that regulation. But if they should find a smart way to do that? Hell no. Peoples' lives aren't that important!

    9. Re:First hand report by jtownatpunk.net · · Score: 3, Informative

      A better solution would have been to NOT SELL TICKETS TO MORE PEOPLE THAN YOUR VENUE CAN ACCOMMODATE.

      I know it's a wild and crazy idea but it just might be crazy enough to work.

    10. Re:First hand report by Anonymous Coward · · Score: 0

      Or, maintain food cleanliness standards until after a food poisoning outbreak?

      Uh, food cleanliness standards dictate that food processing centers can be shut down INDEFINITELY right? A handful of corrupt/overly zealous inspectors without intervention can literally starve entire cities.

    11. Re:First hand report by jklovanc · · Score: 3, Informative

      A better solution would have been to stop letting new people in, while letting the steady stream of outgoers reduce the number.

      What a wonderful comment from someone who has never dealt with liability issues. Had there been a fire when there were too many people in the building then the fire marshal and the state would have been liable. Your solution may have taken hours to get to the legal levels. The fire marshal's decision was the quickest way to get the numbers down without emptying the building.

      This was the fire marshal being ignorant and inflexible. He's an idiot.

      The fire marshal was doing his job and doing it correctly. He even compromised. He could have shut the whole thing down, removed everyone from the building and had them all re-enter and be counted properly.

      Blame the organizers who did not follow the law and count the number of people coming in to ensure that the building capacity was not exceeded.

    12. Re:First hand report by Anonymous Coward · · Score: 0

      I was *at* the con when this went down, was in the rotunda where the marshal/police were, and listened in on all the conversations.

      To reduce the number of people, the fire marshal ordered anyone leaving the con could not reenter for any reason, and decided that going to the ground floor constituted leaving the con... despite having con functions on the ground floor.

      I innocently went down the escalator to check out the [ground floor] kids area and was marooned. No jacket, no cell phone, and no car keys to get into my vehicle and it was 'friggin cold outside.

      So you knew, before you went down the escalator that you would not be let back up, and went down anyway?
      And you call the fire marshal and idiot. Sheesh.

    13. Re:First hand report by jklovanc · · Score: 1

      Please show us your qualifications pertaining to the application of building capacity laws. As far as I can tell you are making assumptions and stating them as fact. The fire marshal probably opened up the building when he considered the numbers to be close enough to be correct. I bet for the rest of the day the organizers kept very close count on the number of people in the building. One of the reasons the number of entrances and exits are limited is so that people can be counted. HAd the fire marshal just walked away he would be risking his job,

      then walked away leaving the organizers holding the bag he just took a shit in.

      If the fire marshal walked away when the building was in an unsafe state, ie over capacity, he and the state would be liable for any injury caused by the over capacity. Legally he could not leave the organizers holding the bag.

    14. Re:First hand report by hidden · · Score: 1, Informative

      You know fire occupancy exists for a reason right? Fire marshals are strict because when fire code is ignored, people die
      If the con had more people in that room/floor/whatever than fire occupacy allowed, the blame is 100% on them, not the marshal.

    15. Re:First hand report by Zontar+The+Mindless · · Score: 1

      You've managed to troll yourself, bud. Nice job.

      As a bonus, there's no longer any need for you to include Slashdot in the equation.

      --
      Il n'y a pas de Planet B.
    16. Re:First hand report by sjames · · Score: 1

      Actually, unlike a lot of the think of the children crap, separating parents and children that way is a really really bad idea. It is a bad idea for perfectly rational reasons.

    17. Re:First hand report by sjames · · Score: 1

      Unless it wasn't actually overcapacity to begin with...

      I have no idea if that's the case but it is a plausible explaination.

    18. Re:First hand report by bill_mcgonigle · · Score: 1

      But I wouldn't do business in the state. It's not worth the hassle.

      Their legislators are working on banning businesses, at which point they can resurrect Chairman Mao and disband themselves, for a state of nirvana.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    19. Re:First hand report by sdguero · · Score: 1

      Yeah thats what they do when a venue is over the capacity limit (anyone who leaves isn't allowed back in). Suspect events will often get crashed by the fire marshal, and if they are over capacity the hammer comes down. I've seen it happen twice in San Diego. The first time I went to pee and couldn't get back to my designated driver. Ended up having to take a $40 cab ride home... :(

    20. Re:First hand report by stephanruby · · Score: 1

      The Rhode Island Convention Hall is a multi-story complex. It was never designed to be put into lockdown for a headcount.

      Multi-story buildings do have capacity requirements. If you have a fire, or a small explosion, you could easily have the crowd stampeding itself at the exit points, or on the stairs.

      It was never designed to be put into lockdown

      The place wasn't placed on lockdown. A lockdown would imply that people were not allowed to leave. Also, all buildings and all rooms in a building are "designed" with capacity in mind and fire safety in mind. That's why it takes architects, structural engineers, building inspectors, and fire safety inspectors to sign off on every little thing before a building actually gets built or becomes operational.

      Also controlling who gets in is actually quite common for conference hosts and organizers. After all, that's how they make their money, by making sure that only paid attendees are the ones to get in the conference, and that no one else does.

      The fact that it was reopened a few hours later suggests that the fire marshal jumped the gun, realized he fucked up and then walked away leaving the organizers holding the bag he just took a shit in.

      Personally, I have no idea if the fire marshal was right or not. I wasn't there.

      But your logic escapes me. Not everyone stays at a conference all the time!

    21. Re:First hand report by Anonymous Coward · · Score: 0

      > To reduce the number of people, the fire marshal ordered anyone leaving the con could not reenter for any reason, and decided that going to the ground floor constituted leaving the con... despite having con functions on the ground floor.

      Probably because the upper floor was over capacity.

      The fire marshal was doing his job. Everything that you complained about should be directly solely at the event organizers for not being in compliance with the fire code.

    22. Re:First hand report by drinkypoo · · Score: 1

      Had there been a fire when there were too many people in the building then the fire marshal and the state would have been liable.

      Right, so therefore...

      Your solution may have taken hours to get to the legal levels.

      So did his. And yet it was abusive.

      Applying rules inflexibly leads to abuse. That's not doing one's job, which in the case of a public figure is to serve the needs of the public.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    23. Re:First hand report by K.+S.+Kyosuke · · Score: 1

      Sorry, there's no State of Nirvana in the US. Perhaps you meant Nevada or Indiana?

      --
      Ezekiel 23:20
    24. Re:First hand report by K.+S.+Kyosuke · · Score: 1

      The organizers apparently work at an airline in real life. ;-)

      --
      Ezekiel 23:20
    25. Re:First hand report by Anonymous Coward · · Score: 1

      I've been to plenty of very large events with at capacity crowds (but never over) and the fire marshals never had to get involved. I think this is simply a case of the convention staff mismanaging the event and you're blaming the wrong guy.

      When you read other accounts, it's not hard to see that the upper floor was way too crowded. He didn't consider the lower floor being outside of the convention. He did see it as one less person in an overcrowded area.

      It is rarely a good idea to have an over-capacity crowd in a confined space. People turn to mindless sheep when something bad happens and it's best to keep the numbers manageable. All it would take is someone yelling fire after smelling burnt popcorn and you could easily have a couple of crushed individuals near the exits.

      Blame the convention for not doing there job correctly (I'm sure they were blinded by the $$$), but don't blame the fire marshall for doing his correctly.

    26. Re:First hand report by Ken+D · · Score: 1

      Technically speaking, the parents separated themselves from their children. Not necessarily a wise idea at a large event. This was just one thing out of many possibilities that kept them from rejoining them. For example, the halls could have been evacuated for a half dozen reasons, fire alarm, actual fire, bomb threat, gas leak, etc. And finding people under such circumstances is extremely difficult.

    27. Re:First hand report by Registered+Coward+v2 · · Score: 3, Informative

      I was *at* the con when this went down, was in the rotunda where the marshal/police were, and listened in on all the conversations. The fire marshal is completely to blame for this, he's an idiot.

      It sounds like the organizers didn't properly keep track of occupancy levels and overloaded some floors, resulting in the fire marshall stepping in to fix the situation. The real idiots are the organizers who failed to be sure they could properly control the crowds; especially since they knew the number of tickets sold and could gauge expected attendance and plan accordingly.

      To reduce the number of people, the fire marshal ordered anyone leaving the con could not reenter for any reason, and decided that going to the ground floor constituted leaving the con... despite having con functions on the ground floor.

      As long as the ground floor and the building were not at capacity that is a perfectly reasonable response.

      I innocently went down the escalator to check out the [ground floor] kids area and was marooned. No jacket, no cell phone, and no car keys to get into my vehicle and it was 'friggin cold outside.

      Next time, don't leave your stuff somewhere when you wander away. Simple solution.

      A better solution would have been to stop letting new people in, while letting the steady stream of outgoers reduce the number.

      They were doing just that; except they were not letting anyone in. Letting people go in and out does nothing to solve the overcrowding problem. By not letting people who left the upper floors back in, they addressed the occupancy issue. Once the occupancy levels were within the legal limits and under control, then they can let people in.

      There was no fire, no emergency, no need to be a complete prick to people who were already at the con.

      This was the fire marshal being ignorant and inflexible. He's an idiot.

      The fire marshall's job is to minimize the potential for loss of life due to overcrowding, inadequate exits, etc. before a fire breaks out. Fires are pretty inflexible themselves and don't really care if they inconvenience someone.

      Responsibility for this lies with the organizers. The knew what the advance sales were, what previous attendee patterns were and the venue capacity; they could have put plans in place to deal with the crowds and maybe even work with the venue and fire marshall to be sure there were no issues. They may have done that but clearly were not properly prepared based on what happened.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    28. Re:First hand report by Registered+Coward+v2 · · Score: 1

      The organizers apparently work at an airline in real life. ;-)

      While I realize your statement is mad in jest, had they worked at an airline they may not have had such a problem. Airlines are actually very good at capacity control; what throws them off is usually weather or mechanical issue start disrupt the flow of passengers. When that happens they have to redo schedules and often will cancel flights, even when a plane is at the gate, to maximize the number of people getting to their destination.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    29. Re:First hand report by Registered+Coward+v2 · · Score: 1

      A better solution would have been to NOT SELL TICKETS TO MORE PEOPLE THAN YOUR VENUE CAN ACCOMMODATE.

      I know it's a wild and crazy idea but it just might be crazy enough to work.

      While some overselling is reasonable since everyone won't come at the same time nor stay the entire day, at some point you need to cutoff sales because the sheer numbers of tickets sold would indicate a high probability of capacity issues. It sounds like they sold at least 20% more than the previous year; a simple analysis of traffic patterns would have told them what the likelihood of reaching capacity would be and indicate when to cutoff sales to avoid problems.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    30. Re:First hand report by Anonymous Coward · · Score: 0

      The organizers sold 3 times the number of tickets, as there are spaces in the facility, yet it's the fire marshal is to blame?

      You are saying that the people who prepaid, many with extra $$ VIP tickets, should be locked outside, while someone does an oscars wardrobe change?

      Sorry, the fire marshal was doing their job, it's the organizers, who thrice oversold the event, who are to blame.

    31. Re:First hand report by Fnord666 · · Score: 0

      This was the fire marshal being ignorant and inflexible. He's an idiot.

      This was the fire marshall doing his job properly and you speaking from ignorance of the matter and the situation in general.

      --
      'The tyrant will always find pretext for his tyranny.' - Aesop's Fables
    32. Re:First hand report by ZipK · · Score: 1

      While some overselling is reasonable since everyone won't come at the same time nor stay the entire day

      Why is it reasonable? If customers pay for the right to be there the entire day, why should the promoter be allowed to gamble on whether a critical mass of attendees will exceed the building's capacity? If promoters want to bet on margins and keep a negative float, they should get a license to trade financial instruments.

    33. Re:First hand report by Anonymous Coward · · Score: 1

      In both your examples, there were multiple failures, not just capacity. The first included padding the stage with flammable materials, using improper fireworks for indoor performance, having bouncers deny exits "reserved for the band" and having the alternative (non-front door) fire exits underutilized as people crushed others for the front door exit. Yes overcrowding was an issue, as it was 15% overbooked; but, it wasn't the 15% more people that was the primary cause. If only one of the many mistakes turned out differently, then you probably wouldn't have had the ~22% fatality rate. And the Iroquis Theatre? Hardly a fair comparison. That was in the days when exterior doors opened inwards, and the entire building lacked a fire extinguisher.

    34. Re:First hand report by Anonymous Coward · · Score: 0

      Yes, because RI has never had a problem with overcrowding in one of their venues.

      http://en.wikipedia.org/wiki/The_Station_nightclub_fire

    35. Re:First hand report by jklovanc · · Score: 1

      There is no way the fire martial would have done anything if they were not over capacity.

    36. Re:First hand report by jklovanc · · Score: 1

      Applying rules inflexibly leads to abuse

      How was it abusive? Would it have been better to shut the con down, remove everyone and start over? If you are talking about the wheel chair, disabled person, etc, I doubt that the OP saw the whole story and how it was resolved. How does he know the people were not lying? How does he know that a few minutes later they were not escorted in by staff to do what was needed and then escorted out?

      So did his.

      There is a big difference between an orderly decline in numbers and the OP's solution that may not have reduced the numbers sufficiently all day. Again, the fire martial compromised by not closing the con and starting over.

      That's not doing one's job, which in the case of a public figure is to serve the needs of the public.

      Sorry but the the public's need to go to a con does not override the fire marshal's legal duty to protect people from dying in a fire.

    37. Re:First hand report by sjames · · Score: 1

      Sure, anything could have happened including alien abduction (yes, kidding :-) but in this case it was an inflexible fire marshal. Why not escourt the parent to the child and then escort both from the building?

    38. Re:First hand report by sjames · · Score: 2

      There is no way he SHOULD have, but SHOULD and DID are different things. I have seen bizarre things happen when a minor government official finds hhimself in a position of power.

      I have no idea if that was or was not the case but the era of assuming government officials must know what they're doing and and be doing what's right died a long time ago.

    39. Re:First hand report by Anonymous Coward · · Score: 0

      Posting anonymously for security/legal reasons: I used to work security in a 5 story tall mall (not counting administrative or maintenance floors) and the importance of maintaining the building "flow" was a huge portion of the training. The reasoning went that as most people are contained inside a multi-story building, any type of slowage/stoppage causes an exponentially negative effect.

      As people get stuck trying to get out/get in, people on the outside/inside are ignorant of the reasons. All they know is that they want to get out/in but someone/something is stopping them from doing so. Since people aren't immediately/adequately informed of the reason(s), the slowage/stoppage simply builds on top of itself until you have an angry mob inside/outside on top of whatever slowage/stoppage issue there is. And once you have an angry mob, well... theres a reason why mall security acts strictly according to the book in such situations.

    40. Re:First hand report by Registered+Coward+v2 · · Score: 2

      While some overselling is reasonable since everyone won't come at the same time nor stay the entire day

      Why is it reasonable? If customers pay for the right to be there the entire day, why should the promoter be allowed to gamble on whether a critical mass of attendees will exceed the building's capacity? If promoters want to bet on margins and keep a negative float, they should get a license to trade financial instruments.

      Done properly it has no impact on the customer experience. While you cannot accurately predict what any one person will do you can get a pretty good idea of aggregate behavior; so identify your peak and sell accordingly. If 90% of the purchased ticket is the max load then selling selling extra ticket that take them close to the capacity is reasonable. With enough historical data they can avoid issues and maximize attendance revenue. Problems only arise if they oversell without planning properly.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    41. Re:First hand report by jklovanc · · Score: 1

      Wow, an insult from an AC. I am going to cry myself to sleep now./sarcasm

        If you don't have intelligent things to add to the conversation then STFU.

    42. Re: First hand report by Anonymous Coward · · Score: 0

      I think it should be noted that (1) they DID NOT reopen an hour later, but did so over FOUR HOURS later, after all of the days main events were over; and (2) when the fire martial intervened, he did so because the organizers had allowed over 20,000 ppl into a building with a max capacity of 17,000, and they were STILL SELLING TICKETS, while simultaneously not allowing those with prepaid weekend passes to enter. I was in the event and I can say I was embarrassed on behalf of my hometown.

      Not too long ago, RI experienced a tremendous tragedy - the Station nightclub fire, wherein a fire started in a bar that was packed over capacity. The size of the crowd made it impossible for people to escape, and over 100 ppl died as a result. This state knows all too well the consequences of ignoring fire codes, and shame on the organizers of this event for needing to be told by the fire martial that they were putting lives at risk.

    43. Re:First hand report by Anonymous Coward · · Score: 0

      On top of that, if they didn't oversell you'd see that price reflect in higher ticket prices, which may hurt attendance if they have to raises the prices too much to make the difference.

    44. Re:First hand report by torkus · · Score: 1

      Having been to some conventions in RI ... I will say the fire marshals aren't known for what's between their ears. Silly rules and pointless enforcement are only the beginning. Wielding power for amusement, revenge, and personal gain is considered much more the norm.

      Maybe it's the NYer in me but I always keep my important things on my person. I'd never be stuck without a phone, keys, or money (or my special needs child!?) because I left them at a convention.

      I figure RICC is getting hit with tons of reversed CC charges today.

      --
      You can get rich if you own a politician, but you have to be rich to buy one in the first place.
    45. Re:First hand report by torkus · · Score: 1

      Because that would 1) take work and 2) not let the fire marshal punish the con.

      --
      You can get rich if you own a politician, but you have to be rich to buy one in the first place.
    46. Re:First hand report by jtownatpunk.net · · Score: 1

      I just flew across the country last week so I'm getting a kick out of your reply. When I bought my ticket, I picked a good aisle seat so I wouldn't have to deal with the ass/crotch conundrum. (I forgot that seats are so close now it's more of a "can you please get up so I can go take a leak?" conundrum because there's no way you can fit past a seated person in steerage these days.) So the night before departure I go to print my boarding passes. My assigned seat on the long leg of the trip had been unassigned and would be reassigned at the gate after they bribed enough people to take later flights. Why do they even bother teasing me with the idea that I've selected a good seat if they're just going to take it away? I ended up riding bitch. I loathe sitting in the middle seat. If I'd known that was going to happen, I would have flown a different time/day/airline or upgraded to first class. But they made sure I was already committed to the trip before telling me I'd be stuck in the middle between a clown and a joker.

    47. Re:First hand report by Anonymous Coward · · Score: 0

      It's virtually certain that the fire marshal was involved in the Station Nightclub fire, either fighting it or investigating it. He remembers pulling a hundred bodies out of the remains of a slightly-overcrowded building.

      Ignorant and inflexible? Unlikely. An idiot, I'll grant you: the safe response to the situation would be to shut the convention down entirely and order the building evacuated, as the organizers clearly can't manage the crowds properly.

  10. Rep Hank Johnson is very concerned about this by raymorris · · Score: 1

    I imagine representative Hank Johnson (D-GA) is very concerned about the number of people in one place in Rhode Island.

    http://m.youtube.com/watch?v=v...

  11. Re:Operative word "Con"? by ShanghaiBill · · Score: 3, Interesting

    There are counties of some states that are larger than Rhode Island.

    San Bernardino County is bigger than Rhode Island, Connecticut, and Massachusetts combined. You could squeeze in Delaware as well.

  12. There's an XKCD for that by Anonymous Coward · · Score: 0

    What if #8?

    "This crowd takes up an area the size of Rhode Island. But thereâ(TM)s no reason to use the vague phrase âoean area the size of Rhode Islandâ. This is our scenario; we can be specific. Theyâ(TM)re actually in Rhode Island."

  13. Over and over again ... by quax · · Score: 2

    ... my con experiences demonstrated why a managerial class exists.

    1. Re:Over and over again ... by Anonymous Coward · · Score: 0

      ... my con experiences demonstrated why a managerial class exists.

      To sell more tickets than they have room for, then laugh all the way to the bank while the marks cry about it on facebook?

    2. Re:Over and over again ... by Anonymous Coward · · Score: 0

      > To sell more tickets than they have room for, then laugh all the way to the bank while the marks cry about it on facebook?

      Two words: charge back.

  14. (insert subject here) by ArcadeMan · · Score: 0

    I wonder what kind of Oreo you get with #ricomicconfail2014.

  15. I felt a great disturbance in the Force by 93+Escort+Wagon · · Score: 2

    As if thousands of angry nerds had suddenly cried out in anguish.

    The news readers will have a hay day with this story...

    --
    #DeleteChrome
    1. Re:I felt a great disturbance in the Force by Gramie2 · · Score: 1

      A heyday?

  16. Re:Misogynists. by Anonymous Coward · · Score: 0

    IOW, they're both hot and you want them and you can't have them... so you talk shit about them instead.

    So I'm guessing you're about 14, right?

  17. Never seen them before by Anonymous Coward · · Score: 0

    But I just google'd Brianna Wu and she kind of looks like a Grey alien.

  18. Re:Misogynists. by K.+S.+Kyosuke · · Score: 1

    Brianna Whu? Never heard of her.

    --
    Ezekiel 23:20
  19. Firemans logic by M0HCN · · Score: 4, Interesting

    That could well actually have been the CORRECT thing to do.....

    Don't forget that the fire marshalls job is NOT to be concerned about the paticular event, he is being paid to be constantly asking himself "what if a fire breaks out in the next 5 minutes", can we evacuate in time? Separated people and unavailable car keys rate some way down his priorities!

    Large buildings (Like convention centers) have a multi tiered structure of occupancy limits, it is in no way as simple as saying the capacity is 20,000 or whatever.

    Typically what you find is that the ground floor has direct escape routes and thus can support a lot of bodies, but that there is a rather tighter limit on total occupancy for floors above ground because these are limited (Sometimes severely) by the available exit stair capacity.

    Each floor then has a capacity, and each room has a capacity.

    Now the kicker is that it is NOT a case that the number within the room is within capacity makes everything ok, but that ALL of the numbers leading to that room have to be ok.

    Add to this that the fire marshall will have seen the Station Nightclub / Great White video nasty, and may well even have been involved in pulling the bodies out, and that he is looking at a conference cente with an uncommon fuel load in it, and I can see a fairly hard line being taken.

    My guess is that he saw the numbers on the upper floors well above the available exit capacity from the upper floors even while total building occupancy was below the limit and got the numbers back to a safe level the reasonably fast way, not IMHO unreasonable, and no reason to stop more attendes arriving, as long as they stay on the ground floor (And as long as the ground floor is within capacity limits itself).

    Sounds to me like blame probably lies with whoever was running the stewards who should have stopped people heading upstairs once the upper floors number was reached (Any, yes, I know stewarding these things is a pain in the arse), and on whoever did the planning for crowd capacity and occupancy failing to take the upper floor numbers into account.

    Were there clearly defined show stop and area clearence procedures in place?

    Regards, Dan (Who used to do major events professionally (In europe not the US so the terminology probably varies a bit, but the principles are pretty much universal).

    1. Re:Firemans logic by Anonymous Coward · · Score: 1

      Don't forget that the fire marshalls job is NOT to be concerned about the paticular event, he is being paid to be constantly asking himself "what if a fire breaks out in the next 5 minutes", can we evacuate in time? Separated people and unavailable car keys rate some way down his priorities!

      This.

      Although the fire was a minor one, and self-limited to a single light fixture, BronyCon 2012 had one break out in the middle of a talk. Everyone left in orderly fashion, the fire department came in (and that's another reason for capacity limits: to ensure that firefighters can get into the building through the crowds of people that will be million around outside of the still-being-evacuated building), took care of business, and the con resumed.

      Fires can, and do, happen at cons. Even if they have nothing to do with the con's attendees.

  20. Re:Misogynists. by Anonymous Coward · · Score: 0

    Brianna Whu? Never heard of her.

    After reading a few articles written by Brianna Wu she is certainly playing the victim role to the hilt. If she really is the Godzilla of Bitches, as she calls herself, the remarks of "mysognist and sexist" males, presumably, wouldn't bother her. She just comes across as a bitch.

  21. OMG by ichabod801 · · Score: 1

    It's actually news for nerds!

    1. Re:OMG by Anonymous Coward · · Score: 0

      But not stuff that matters.

    2. Re:OMG by edis · · Score: 1

      With those concerned destined to crawl at the bottom. Got to be funny at the very least.
      Even my IT inventory supplier wants to stuff me with kitchenware these days.

      --
      Servant of karma
  22. YourMiniCon supports those left out in the cold by Anonymous Coward · · Score: 0

    We’ve been seeing a lot of people have issues at RICC this weekend and wanted to reach out and extend a discount on tickets to our event to them. YourMiniCon is offering a 10% discount on tickets ordered between now and November 5th. Anyone who purchases a ticket in this timeframe and uses the code “itgetsbetter” during checkout gets the discount, and we do hope that Day 2 of RICC turns out better. Tickets can be purchased from http://yourminicon.com/tickets/

    Find us on Facebook at: http://www.facebook.com/yourminicon
    Find us on Twitter at: http://www.twitter.com/yourminicon
    Find us on Tumblr at: http://yourminicon.tumblr.com

  23. Some more news coverage of the meltdown by RobertJ1729 · · Score: 3, Interesting
    The local NBC affiliate covered the fiasco, interviewing several frustrated fans, and reported that RICC at one point disabled comments on their Facebook page. WPRI Eyewitness News and ABC6 also covered the story.

    Mike Ferreira describes some of the chaos on the Anime Herald:

    Families were separated. Vendors were barred from returning to their booths. People stood outside in a rainy 40-degrees for hours only to be turned away. Traffic was backed up for hours due to inadequate parking. People were packed into an event hall like cattle, with little room to move or maneuver, and countless photo ops that people paid for were left unfulfilled.

    Some people on Facebook describe the conditions inside the convention center as unsafe. RICC has responded to some of the comments, saying, "There was no mess up. This happens a lot at large events. It is very difficult to predict the turnover flow of patrons. Sometimes, for the safety of all, we need to halt entry to let the crowd thin out." RICC Organizer Steven Perry of Altered Reality Entertainment has been unreachable by media and disgruntled fans.

    People are being very supportive of the Fire Marshals who handled the mess. One Facebook user writes, "Fire marshal #9 guarding the Omni North Garage was awesome. Delt with an angry mob through the whole 4 hours." I personally witnessed that marshal do a really great job with a really bad situation. Rhode Island is the site of the worst nightclub fire in US history, and Rhode Islanders understand that the Fire Marshal was acting with restraint and responsibly.

    I have not heard about the conditions at the convention center today. They have apparently already sold to capacity but are still selling tickets online.

    1. Re:Some more news coverage of the meltdown by Anonymous Coward · · Score: 0

      I'm in the games industry, I've been to several games conventions and trade shows a year for a few years now. This type of situation has never happened, so I can't imagine it's common in comics conventions either. And keeping actual vendors and celebrities out of the convention? What the hell?

  24. Who'll think of the widows? by DNAgent · · Score: 0

    Obviously the organizers of the the con were insufficiently generous in their "donation" to the "Providence Firefighter's Widow's Support Fund".

    The only reason Providence city government exists is as an engine of graft.

  25. Re:Misogynists. by Anonymous Coward · · Score: 0

    Hot? Have you *seen* either of the beasts he named?

  26. Re:Operative word "Con"? by Anonymous Coward · · Score: 0

    There are counties of some states that are larger than Rhode Island.

    San Bernardino County is bigger than Rhode Island, Connecticut, and Massachusetts combined. You could squeeze in Delaware as well.

    Counties? Single cities can beat out the whole state in surface area and population.

  27. Need to clear overcrowded con? by Cito · · Score: 1

    Use some powder to make yourself a litle pale, rub fingers in dirt to dirty under fingernails real good, dirty hair a little. Smoke joint for some red eye.

    Act sick

    While standing in line act like you have flu but casually mention you and friend recently got back from safari vacation outside Liberia but you bright own food so you say its just a flu or cold.

    Cough

    Have friend make Ebola joke...

    Watch place clear out.. :-P

  28. Re:Operative word "Con"? by Gription · · Score: 1

    Saying "cities" is a real push. The only real city in the US with a larger area is Anchorage Alaska. (I guess Juneau is considered a city as it is the capital but if you go there it is really just a town with politicians and extra land.)