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Ask Slashdot: Getting Around Terrible Geolocation?

First time accepted submitter AvitarX writes W3C has the IP address where I work as showing up in Ireland (we are in the USA). This is a nuisance for a lot of reasons (many dates now display in European format, prices are listed in euros, search results redirect to google.ie). Some of these issues can be worked around, but it's frustrating. I have searched as best as I can, and only can find information on the geolocation API in HTML5. The office is on a static IP address from Comcast. When I visit whatismyipaddress.com all info is correct except for W3C's result. I have submitted that it is inaccurate; is there anything else I can do? Googling, I have only managed to find usage examples for web developers/designers.

62 of 100 comments (clear)

  1. Second problem with Comcast in a day by MerlynEmrys67 · · Score: 1

    First one was not being able to deliver e-mail, now Comcast has someone else in the wrong country. Is it a bad day to work for Comcast?

    --
    I have mod points and I am not afraid to use them
    1. Re:Second problem with Comcast in a day by Anonymous Coward · · Score: 1

      Or maybe DICE is pissy that Comcast isn't using including them more in their hiring process.

    2. Re:Second problem with Comcast in a day by peragrin · · Score: 3, Informative

      Every day is a bad day at comcast. It is usually a bad day for comcast customers too.

      Comcast has the worst customer service for a reason. they just don't care.

      --
      i thought once I was found, but it was only a dream.
    3. Re:Second problem with Comcast in a day by Z00L00K · · Score: 1

      Maybe time to learn the ISO date format YYYY-MM-DD.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    4. Re:Second problem with Comcast in a day by operagost · · Score: 1

      And subtract 5-8 hours, since Ireland is UTC.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
  2. Geolocation is being abused by Anonymous Coward · · Score: 1

    You can't pick where the geolocation service says you are, yet it is used for everything including content delivery and advertisements.

    1. Re:Geolocation is being abused by tlambert · · Score: 1

      You can't pick where the geolocation service says you are, yet it is used for everything including content delivery and advertisements.

      And controlling access to content. "Oh woe is me! I can watch Dr. Who on the BBC website and you can't! How can I fix it?!?!?".

    2. Re:Geolocation is being abused by Anonymous Coward · · Score: 2, Funny

      You can't pick where the geolocation service says you are, yet it is used for everything including content delivery and advertisements.

      And controlling access to content. "Oh woe is me! I can watch Dr. Who on the BBC website and you can't! How can I fix it?!?!?".

      If you insist on watching such poorly produced garbage: thepiratebay.se

    3. Re:Geolocation is being abused by Immerman · · Score: 1

      I'll admit I'm a few seasons behind, but garbage or not I'd have to say it's still one of the better shows out there. And yes, that probably says a hell of a lot more about the vast sewage pit of modern programming than it does about the quality of Doctor Who.

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    4. Re:Geolocation is being abused by camperdave · · Score: 1

      I'll admit I'm a few seasons behind, but garbage or not I'd have to say it's still one of the better shows out there. And yes, that probably says a hell of a lot more about the vast sewage pit of modern programming than it does about the quality of Doctor Who.

      Exactly. Doctor Who is the "reference plane" against which all other television programming is measured.

      --
      When our name is on the back of your car, we're behind you all the way!
    5. Re:Geolocation is being abused by Quark · · Score: 1

      You can't pick where the geolocation service says you are, yet it is used for everything including content delivery and advertisements.

      And controlling access to content. "Oh woe is me! I can watch Dr. Who on the BBC website and you can't! How can I fix it?!?!?".

      No, he can't watch Dr Who on the iPlayer because his IP is showing up as Irish, and Ireland (aka Eire, aka Republic of Ireland) is not in the UK (not since 1922). iPlayer is for UK residents only.

      --
      I've got green eyes, red hair, and I'm left handed. A hundred years ago, I'd have been considered in league with the De
    6. Re:Geolocation is being abused by wildstoo · · Score: 1

      Doctor Who is at the precise midpoint between Here Comes Honey Boo Boo and The Wire. Determining which end of the spectrum each of those shows represents is left as an exercise for the reader.

    7. Re:Geolocation is being abused by Eunuchswear · · Score: 1

      Where are you that you can't get Netflix?

      Of course you might like to change you geolocation to get a better selection of shows.

      --
      Watch this Heartland Institute video
    8. Re:Geolocation is being abused by Eunuchswear · · Score: 1

      But why would you want to?

      --
      Watch this Heartland Institute video
  3. It it bugs you a lot you can bypass those... by luvirini · · Score: 1

    ...with a proxy run on some other place, like people do to get access to US only content and such. But that is generally a hassle.

    1. Re:It it bugs you a lot you can bypass those... by mattventura · · Score: 1

      Ironically, I use a VPS as a VPN in the US, but for some reason google thinks I'm in Hong Kong. Every other geolocation service seems to get the location fairly close, so I have no idea where google is getting HK from.

    2. Re:It it bugs you a lot you can bypass those... by mattventura · · Score: 1

      But both me and the VPN endpoint are in the US.

    3. Re:It it bugs you a lot you can bypass those... by 0xdeaddead · · Score: 1

      If it makes you feel any better, I'm in Hong Kong, and all my stuff has American accounts so all that glorious DRM shit doesn't work. Yeah much to my amazement it doesn't work when you travel.

    4. Re:It it bugs you a lot you can bypass those... by AK+Marc · · Score: 1

      Google doesn't use the country the IP is assigned to for determining location. They use it as one small part, especially for unknown IPs, but when an IP range is known to them, they use other factors in determining location. You didn't say whether your home or your VPS is showing as Hong Kong. Google would assign a VPS used primarily by people in Hong Kong as being in HK, even if it's known to be within the US. The idea is that presenting results in Chinese.hk would be more useful to the users of that IP than serving up US results in English.

      I've had to call up Google and get an IP block reset because it was transferred from one region to another, and the IP location was updated properly, but Google didn't update the IP range in their database until complaints that it's serving up default results from the wrong country.

  4. I see what you did there by Tablizer · · Score: 2

    Nice pun in the title. Almost didn't catch it.

    1. Re:I see what you did there by AvitarX · · Score: 1

      Not that smart...

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  5. VPN or Proxy by Ginger+Unicorn · · Score: 3, Informative

    You could subscribe to a VPN or Proxy service that is based in the U.S. Bit galling to (I assume) pay for a service to fix the issue of course.

    --
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  6. Your options suck by PktLoss · · Score: 4, Informative

    Hi,

    I own https://wonderproxy.com/ and the primary thing we sell our customers is "a server where we say it is so you can test your localization", and we have problems _all the time_. So I've been where you are, with the added bonus of having customers yelling at me because Google thinks my Madrid server is in France.

    There's no real good options here, different people use different databases of different ages with different procedures to update (if they have one at all). MaxMind (http://maxmind.com) is pretty good at updates, as are most of the free options (like ip2location http://www.ip2location.com/). Google (which powers a lot of ads, and their own country redirect) has a form (https://support.google.com/websearch/contact/ip) which seems to pipe directly into /dev/null.

    Most GeoIP providers want to handle things in large blocks, not one IP at a time. If you can convince your ISP (generally by pointing them at a few forms) to send in corrections they'll be able to correct their entire IP space all at once, which may be handled faster, or at least cover you now and next time your IP changes. Once these are submitted expect a delay of 2weeks -> before anything starts to get better.

    Beyond trying to correct people, buying a cheap server from Linode and VPNing through should be a decent work around. If you set up an OpenVPN server, several routers are capable of connecting and routing all their data through them automatically, so you wont need to configure each device individually. Linode is a decent option as their servers are fast, stable, and you'll effectively only pay for half your symmetric bandwidth as inbound is free.

    good luck :(

    1. Re:Your options suck by gl4ss · · Score: 1

      when the doofuses start updating the geoip databases based on gps location information provided by the browser and such browser users are using vpn - everything breaks.

      --
      world was created 5 seconds before this post as it is.
  7. Which W3C is this? by Mage+Powers · · Score: 1

    Is this the same W3C that is responsible for HTML standards and reminding me how bad I am at proper syntax?

  8. W3C does geolocation? by Cajun+Hell · · Score: 2

    I didn't even know W3C did geolocation (like Maxmind). Is there any chance you're talking about a page that uses the W3C geolocation API? That is, you're talking about what result some Javascript gets when it asks your web browser "where am I?"

    If I'm not mistaken and that's what you're talking about, then look up how your browser gets its location.

    If I'm mistaken and W3C actually has a ip-to-geo thing, oops, never mind. No idea what you're going to do about their database being wrong.

    --
    "Believe me!" -- Donald Trump
    1. Re:W3C does geolocation? by Unordained · · Score: 4, Informative

      Yeah, I was thinking this guy's got it all backwards. If MaxMind et al are already showing the right position, then the problem is the location returned by the W3C API call in his unspecified browser which depends on which location service his browser uses (possibly not the default), and whether his device is GPS-equipped.

      In the absence of GPS, Firefox defaults to using Google Location Service (according to https://www.mozilla.org/en-US/... ), which is not one of the 4 "providers" listed at http://whatismyipaddress.com/ and could easily be the one database that's wrong, causing his confusion. I expect Chrome to do the same. IE may use a Microsoft-provided IP database, again separate from the four above -- I couldn't find confirmation of this.

      For servers that don't rely on W3C javascript calls to get your location, it all entirely depends on which service they subscribe to, which you may not be able to find out. Short of submitting corrections to "all of them", you're just out of luck.

    2. Re: W3C does geolocation? by AvitarX · · Score: 1

      I will look into it. I simply was going by the provider column at the linked page.

      It's weird to me that providers 'a' through 'd' have my address right and w3c lists it in Ireland. It happened simulteneously to every desktop in the shop.

      It's quite annoying. I definitely do not know what's going on, as I couldn't find a solution on Google and resorted to this.

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      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    3. Re:W3C does geolocation? by fuzzyfuzzyfungus · · Score: 3, Funny

      You could always try pretending to be in Ireland for tax purposes.

      You'll save money for a decade or two until eventually somebody gets angry enough to try to correct the mistake!

    4. Re: W3C does geolocation? by AvitarX · · Score: 1

      It happened simulteneously on two osx comouters, safari and firefox, and six windows computers ( vista and 7) using Firefox and chrome.

      The fact that it happened instantly everywhere is why I assumed it was an ip address in a database related issue.

      It also appears to not be a problem for laptops, for which I assume mapped wifi is over-riding ip address

      And yes, I have it all so wrong I couldn't even Google a solution (I tried).

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    5. Re:W3C does geolocation? by jrumney · · Score: 1

      You could always try pretending to be in Ireland for tax purposes.

      This only really works if you have a VPN with an exit point in Luxembourg or the Netherlands, and use tor over that to an exit point in Bermuda.

  9. Re:Solution by Russ1642 · · Score: 2

    Stop visiting crappy pages where you can't select your language or currency and where the content is filtered depending on where you are.

    Yes. Just abandon the internet entirely.

  10. Geolocation needs to die by Gorath99 · · Score: 5, Insightful

    Geolocation needs to die. Every site that uses it assumes that my location is a perfect indicator of my language preferences. Real helpful to have all websites in a language I don't understand whenever I'm traveling through Eastern Europe or Asia.

    I sure wish someone had thought of a standardized way for people to automatically let websites know their language preferences. Oh wait, that already exists.

    1. Re:Geolocation needs to die by rmdingler · · Score: 1

      It exists, but it's widely wrong. Considerably more wrong than geolocation unless you happen to speak US English.

      Damn the good luck.

      --
      Happiness in intelligent people is the rarest thing I know.

      Ernest Hemingway

    2. Re:Geolocation needs to die by Anonymous Coward · · Score: 1

      Amen, sibling. I was reading the OP, thinking "Welcome to the rest of the world, American, this is what the other several billion of us have to put up with all the freakin' time".

      Geolocation needs to die in a fire. Its only purpose is to sell more ads, and it's not even very good at that.

    3. Re:Geolocation needs to die by rastos1 · · Score: 1

      If the complaint is about the location provided by the browser itself, then: Firefox: about:config - > geo.enabled - user set - boolean - false

      Been that way since FF started to support geolocation.

    4. Re:Geolocation needs to die by houghi · · Score: 1

      This. This so much. Especially google. I live in Belgium where three languages are spoken. In Brussels is the EU and thus a LOT of other people who speak different languages.

      My PC is installed in English. So why the fuck do I get a Dutch version of whatever site I go to from Google.

      The search engine is the easists to change. Try changing the language on play.google.com when you are not logged in.

      --
      Don't fight for your country, if your country does not fight for you.
  11. Install a VPN-faker by o_ferguson · · Score: 1

    like hola.org

    --
    - In Soviet Korea, only old people loose all their bases to Natalie Portman's petrified hot grits overlords.
    1. Re:Install a VPN-faker by o_ferguson · · Score: 1

      Seriously. It lets you proxy from any location of your choosing with a simple browser-bar pull down menu. Set different locations for different sites (eg USA for pbs.org and UK for bbc.co.uk) so you can make geofencing work in your favour.

      --
      - In Soviet Korea, only old people loose all their bases to Natalie Portman's petrified hot grits overlords.
  12. The downside to Ireland... by nitehawk214 · · Score: 4, Funny

    Tell your company to stop using Ireland as a tax haven.

    --
    I'm a good cook. I'm a fantastic eater. - Steven Brust
  13. Re:What what WHAT? by AvitarX · · Score: 1

    Well, this explains why I had trouble searching.

    W3C is listed as a seperate provider in tables, here: http://whatismyipaddress.com/l... (note, they chopped the direct link in my original post), and here: http://whatismyipaddress.com/g...

    Note, in the first link, everything except W3C is listed as correct, which is even more baffling for me, because somewhere the wrong information is being received, and it happened everywhere in the shop at once, across platforms.

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  14. Funniest one I've seen... by ErikTheRed · · Score: 4, Funny

    One of my customers is located in Southern California, but Sun's (now Oracle's) servers refused to give them Java updates because they were geolocated as being in Iran.

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    Help save the critically endangered Blue Iguana
    1. Re:Funniest one I've seen... by mars-nl · · Score: 1

      As the IPv4 jar is running empty and more and more people are trading IP-addresses around the world, this problem will become bigger. Anyway, IP-adresses were never meant to determine which language you speak.

      Oh, and we should move to IPv6.

  15. If you're really an American the Gov't will help. by mmell · · Score: 1

    If not, you just stay right where you are . . . tovarishch.

  16. IP Detection is different from HTML5 by Dynedain · · Score: 1

    Short Answer:
    Signup for a VPN or Proxy service with an exit point in the region you want.

    Longer Answer:
    IP-based geography detection (GeoIP for short) depends on the databases and services that various providers are leveraging. It's inherently inaccurate. Good luck getting these fixed as there are a bunch of different services (including the W3C) that you would need to get updated. Are you sure your routing exit point isn't actually in Ireland? My company's IP address maps to an exit point in San Francisco, even though I'm located in Los Angeles.

    HTML5 location detection is pretty accurate, insofar as it relies on your browser to tell the site/service where you are. You should be able to force that setting in your browser.

    --
    I'm out of my mind right now, but feel free to leave a message.....
  17. You're Lucky It's the Same Langauge by Greyfox · · Score: 1

    Google thought my entire office was located in Mexico a couple months ago, so all my Google services were in Spanish. The situation seemed to resolve itself just as mysteriously as it started. I was speculating that someone was doing a BGP attack to reroute our usual traffic through Mexico so they could phish all our passwords or something.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  18. Re:YOUR BROWSER is supplying this information... by Dynedain · · Score: 4, Insightful

    Your browser supplies HTML5 Geolocation. But it sounds like the submitter is having problems with GeoIP detection. That's a server-side issue and relies on subscription databases for identifying where physically on the globe an IP might map to. It's also horribly inaccurate as the submitter has found.

    --
    I'm out of my mind right now, but feel free to leave a message.....
  19. Re:Solution by Obfuscant · · Score: 1

    Yes. Just abandon the internet entirely.

    In five years the "I gave up cable TV ... and my life is so great" meme that appears in /. every time a discussion even touches on how bad cable TV providers are will have morphed into "I gave up the internet ... and my life is so great".

    Yes, you can subscribe to my newsletter.

  20. Capitulate by Huge_UID · · Score: 1

    and learn to like Guinness.

  21. Re:What what WHAT? by Yaztromo · · Score: 4, Informative

    Note, in the first link, everything except W3C is listed as correct, which is even more baffling for me, because somewhere the wrong information is being received, and it happened everywhere in the shop at once, across platforms.

    You've got it all wrong as to where the problem lies.

    First, there are two ways being used to calculate your geolocation. One of them uses online providers who have databases mapping IP addresses to locations. This is what you're seeing in the "Provider X" columns, which you state are indeed showing your correct location.

    W3C doesn't provide a geolocation service. Instead, what the results of this (admittedly badly named) column indicate are what YOUR COMPUTER reports its location as being, using the W3C Geolocation API. The first link you provided above describes this succinctly in the text immediately above the map, where it states "The W3C Geolocation service determins location by the browser providing GPS location (if available) and signal strengths of visible WiFi annoucements" [sic]. Thus, the web page is asking your browser to report where it is located, and your browser is responding that you're somewhere in Ireland.

    The question for you then becomes: where is my browser getting this bad data from? On Mac OS X, browsers get this from the Core Location Framework. While Core Location Framework can conceivably use a number of different factors to determine your location, typically it uses the detectable WiFi beacons in your area, mapping their SSIDs and MAC addresses, and their relative strengths to triangulate your location. On Windows it uses the Sensor and Location Platform to do much the same thing.

    I don't know much in the way of details of the databases Apple and Microsoft are using on the backend to map your triangulated location based on SSIDs/MACs of visible WiFi access points, however there are a few ways the system can go wrong:

    • - The SSID/MAC of your access point matches that of another access point somewhere on the globe (and for some reason, all the other access points in your vicinity aren't in the database), or
    • - You've moved the access point in question from one location to another, and the database hasn't been updated yet. This could occur if, for example, you buy a WiFi access point used off eBay (for example), or you've moved your physical location, you've bought a refurbished access point, or your corporate IT has issued you a previously used access point from another office.

    The fact that all your systems had this problem at the same time indicate it's probably one of the above. You can try to fix the situation by changing the SSID of your access point. Depending on the size of your facility, this may be more or less difficult, however it should hopefully make the incorrect results from your OSs' location services either report the correct location, or simply that your location is unknown. You may also need to change the MAC address of your access point(s), but I'd save that as a last resort. Note than making these changes should fix the issue with your systems reporting themselves as being in Ireland, but it may not result in them reporting the correct location (they might report they don't know their location at all). That's okay -- for Apple devices at least, you can fix this by simply having someone with an iPhone with Location Service enabled in the vicinity (Apple's data is crowd sourced automatically through the use of GPS co-ordinates and relative WiFi access point signal strengths (I'm not sure how Microsoft collects the information for their database, so I can't help you there -- a Google search might provide some answers).

    HTH!

    Yaz

  22. Re:What what WHAT? by PPH · · Score: 1

    and remember to record the conversation!

    Only if its legal to do so in Ireland.

    --
    Have gnu, will travel.
  23. Broken Geolocation Is Good by DERoss · · Score: 1

    I use a browser extension called Secret Agent from https://www.dephormation.org.u.... This works with Gecko-based browsers (e.g., Firefox, SeaMonkey) on Windows, Mac, and Linux systems. It sends fake HTTP headers to confuse Web servers that are trying to track my browsing activities. This causes many geolocation routines to give wrong results. I have Secret Agent set to change its faked headers on every HTTP request sent from my browser.

    While composing this comment, I tested a few sites. One had me on the coast of Argentina and then (same Web site) in eastern Michigan. GeoIP thinks I am in Indonesia. Although I am indeed in southern California, JustMyIP thinks I am two counties further south. Appspot thinks I am in Palo Alto, about 350 miles north of my home. IP Address Geolocation was the closest, thinking I am in Los Angeles. I am about a five-minute walk from the Los Angeles County line but about 8 miles from the Los Angeles City limits.

    Between Secret Agent and setting my cookies file to "read only", I have some limited protection from tracking.

    1. Re:Broken Geolocation Is Good by Antique+Geekmeister · · Score: 1

      Any reported locations on comets yet?

                                http://io9.com/xkcd-animates-t...

  24. https://wonderproxy.com/ by Anonymous Coward · · Score: 1

    Your connection is not private

    Attackers might be trying to steal your information from wonderproxy.com (for example, passwords, messages, or credit cards).

    Back to safety
    NET::ERR_CERT_AUTHORITY_INVALID

  25. Wrong location by Curunir_wolf · · Score: 2

    It can be frustrating. While at the "Lockn Festival" in Virginia, my phone kept thinking it was in Scottsdale, Arizona. The weather reports were bad enough, but the worst part was the time on my phone kept coming up in Mountain time, so I was always 2 hours behind. I think that issue was because they brought in mobile towers, since that rural part of Virginia doesn't normally have any mobile coverage, and I guess someone forgot to set the location on the towers.

    --
    "Somebody has to do something. It's just incredibly pathetic it has to be us."
    --- Jerry Garcia
    1. Re:Wrong location by Frederic54 · · Score: 1

      Was there a Cessna flying around?

      --
      "Science will win because it works." - Stephen Hawking
    2. Re:Wrong location by Curunir_wolf · · Score: 1

      No - they were ground-based.

      --
      "Somebody has to do something. It's just incredibly pathetic it has to be us."
      --- Jerry Garcia
  26. Re:Superior European date format by Sowelu · · Score: 1

    Oh believe me we'd love it if everything magically changed over to the new date. But using them interchangeably is not so fun, like when your bill says it's due on 2/1/2014.

  27. Potentially a nightmare... by Richy_T · · Score: 1

    I vacationed in the UK recently and because I was using an IP from a different country than usual, both Google and Yahoo decided to lock up my accounts with their services in ways that potentially could only be resolved in ways that may not have been available because I was abroad (text/call to phone and/or logging in from a previous logged location). Fortunately, I was not relying on either of these services for anything critical such as booking confirmation numbers and did happen to have ways to re-enable the accounts but it could potentially have caused a lot of trouble.

  28. Use extensions by Fuzi719 · · Score: 1

    In Chrome you can use the Manual Geolocation extension, in Firefox use Geolocator. With both you can enter the location you want (your actual location or somewhere else) and it will then tell any website that queries that location instead of the default. I use both and they do work, and are much simpler than using a proxy or VPN or other measures.

  29. ISO-8601 by daveewart · · Score: 1

    ... many dates now display in European format ...

    That sounds like a bug fix to me, to be honest.

    --
    "If you think the problem is bad now, just wait until we've solved it." --- Arthur Kasspe
  30. Re:What what WHAT? by AvitarX · · Score: 1

    Thank you. It's not a wifi issue, as the laptops actually get it right, but a very helpful post, thanks.

    --
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