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Twitter CEO: "We Suck" At Dealing With Trolls, Vows To Kick Them Out

AmiMoJo writes "We suck at dealing with abuse and trolls on the platform, and we've sucked at it for years," wrote Twitter CEO Dick Costolo in a leaked internal post. "We lose core user after core user by not addressing simple trolling issues that they face every day." Gamergate is only the latest and loudest example of harassment. Robin Williams' daughter, Zelda Williams, left the service last August because of the disturbing images and attacks she received after her father's suicide. Advocates have offered numerous suggestions for fixing the problem, including improving responsiveness to reports and better blocking tools.

9 of 467 comments (clear)

  1. Re:Please no more censorship. by squiggleslash · · Score: 1, Informative

    ...which currently is a PITA, because you have to use a collection of third party hacks, and you need to know they exist. In reality, people using, say, the ggautoblocker use it after they became targets for sustained dogpiling based harassment, by which time it's a little late.

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    You are not alone. This is not normal. None of this is normal.
  2. Re:Hang on by oodaloop · · Score: 4, Informative

    Absolutely not!

    They should be 140 characters or fewer.

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    Tic-Tac-Toe, Global Thermonuclear War, and relationships all have the same winning move.
  3. So Twitter's finally going to ban the SJWs? by Anonymous Coward · · Score: 3, Informative

    Does this mean Twitter's finally going to ban the SJWs? I mean, they've done a ton of damage to legitimate businesses by getting accounts banned for disagreeing with them in the name of "harassment". Look at what's happened to Rogue Star Games.

    Oh, wait, I forgot, getting "little people" fired from their jobs by harassing their employers is A-OK as long as SJWs do it. Getting small companies banned from social media is A-OK as long as it's the companies the SJWs don't like. It's the people complaining about the people causing real economic damage on Twitter that are the "trolls". My bad!

  4. Re:slashdot? by Himmy32 · · Score: 4, Informative

    Yes, but no one can actually read that tripe. Anyone who clicked on that just wanted to get to the comment section to read all the responses pleading for the crappy blog posts to stop.

  5. Re:Downvotes by Megane · · Score: 4, Informative

    The problem with up-votes/down-votes is that if you want that, just go to Digg (remember them?) or Reddit already. Being able to up/down vote any and every message with no limit, even when you're a brand new user, just breeds circle-jerking and sock-puppetry.

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    #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  6. Re:The only people who consider GG as trolls are.. by Noah+Haders · · Score: 1, Informative

    I enjoyed the one about the "smurfette syndrome" where there's a large group of male characters and a single female who's basically the same as the males but they put on a wig. I also enjoyed the "ms pac man" episode showing how in many instances the female character is the same sprite or design as the male character except for a pink bow.

    I have no problem being exposed to ideas that I may not agree with 100%, but are presented in a well thought-out manner. that's what +1 interesting means!

  7. Karma to burn? by ckatko · · Score: 4, Informative

    You're a perfect example of a SJW. You wrap everything up in emotion and oppression to make yourself look like a martyr. ("I've got karma to burn.") And then when people stop taking you seriously because of your outbursts, you complain people are just indoctrinated slaves of the system. ("I'll take a sweepstake on whether I get troll or flamebait.")

    It took all of 30 seconds to find that Slade Villena of RogueStar Games leaked sensitive financial records from Polytron and IFG as retaliation for some form of SJW infighting.

    So they point he's getting at, while not perfectly written, is not some intentional deception. Don't attribute to malice what can be attributed to ignorance. The point he's getting at is that the SJW-side of Gamergate is using fascist tactics against their enemies. And everyone is afraid to stop them for fear of being their next victim. It's domestic terrorism, and it's gotten so vehement that they're starting to do what all terrorists do... fight each other over who is a bigger martyr. And now they're beginning to use their own despicable tactics of doxxing, shame, getting people fired from their jobs, and emotional outbursts against each other.

    The SJW movement will be remembered as a terrorist wing that delayed the feminism movement. And everyone is keeping their heads in the sand lest they be the next victim of a career-killing bomb.

    1. Re:Karma to burn? by Anonymous Coward · · Score: 3, Informative

      Sure thing. I don't, nor do I want to live in a world where social justice is considered a bad thing, notwithstanding the efforts of a loud minority to redefine social justice as a rando collection of things they hate on the internet.

      The thing is that SJWs don't care about social justice. They care about being outraged about social justice. Being outraged is the goal, not any sort of promotion of any kind of social justice agenda.

      When did you last participate in a real protest? Write your senator? Do anything that might actually promote real, actual "social justice" in this world?

      Or do you just posted smug comments on Slashdot, feeling wonderful about how you're showing how much more you care than those silly gamer trolls, while accomplishing nothing but trolling people?

      The reason SJW is an insult is because SJWs are people who do nothing but troll, trying to find a way to show how outraged they are. They're no different than the "free software" trolls who try and prove how ideologically "pure" they are when it comes to open source software and troll about licenses and freedom or the pro-Apple trolls who talk about how amazing Apple's design is compared to everyone else. They're just a specific variety of troll. Enjoy your pride in being a useless troll.

      The only thing you really need to know about Rogue Star Games is that it's a game studio that's currently trying to get a game greenlit on Steam that SJWs have constantly gotten banned from Twitter. When you're a company trying to get a game published, having SJWs mod bomb you can greatly harm your ability to communicate with your fans and cause real financial damage.

  8. Re:Hang on by plcurechax · · Score: 4, Informative

    They should be 140 characters or fewer.

    Er. No, not quite.

    Reference: http://www.oxforddictionaries....

    Less is also used with numbers when they are on their own and with expressions of measurement or time,