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LG Arbitrarily Denying Android Lollipop Update To the G2 In Canada?

Lirodon writes: Its funky rear-mounted buttons may have left critics divided, but the LG G2 is still a pretty capable Android device. While it has gotten an update to Android 5.0 "Lollipop" in some major markets (including the United States, of course), one major holdout is Canada. Reports are surfacing that LG's Canadian subsidiary has decided not to release the update for unknown reasons. But, what about custom ROMs? Well, they handled that too: they have refused to release Lollipop kernel source for the Canadian variant of the device. It is arbitrary actions like this that cause Android's fragmentation problems. A curious note, LG has not specifically made reference to the bugs other users have been having with the update.

131 comments

  1. Is there a difference? by wardrich86 · · Score: 1

    Stingy move by LG. Is there a difference between the US version and the Canadian version? I remember using the ATT ROMs for the i727 phone when I had the Rogers i727r. Never had any issues with that (that I remember).

    1. Re:Is there a difference? by Lirodon · · Score: 1

      only differences are the radios and that there's a 3 in the model number. Oh, and the lack of kernel source. Last major OS update we got was KitKat 4.4.2, followed by the Knock Code patch.

    2. Re:Is there a difference? by drinkypoo · · Score: 1

      Motorola did the same thing with the upgrade for the Moto G. They rolled it out at very different times in different markets. The obvious explanation is that they are understaffed. Not a good sign in either case — when corporations can't or won't staff, I assume they are circling the bowl.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:Is there a difference? by Anonymous Coward · · Score: 1

      You can blame your screwy Canadian carriers for this.

    4. Re:Is there a difference? by ArmoredDragon · · Score: 5, Insightful

      Don't know if parent is trolling or not, but I had a similar thought. I've heard that Canadian carriers are even worse than US carriers when it comes to device freedom (and pricing, and reliability, and just about everything else) and a thought occurred to me that there may be carrier pressure to force the end users to buy a new device.

      If so, it wouldn't be a narrative I hadn't heard before. I was on Sprint about 2.5 years ago and they were rather vicious when it came to that kind of thing.

    5. Re:Is there a difference? by Anonymous Coward · · Score: 0

      Worse doesn't adequately describe how bad carries are here (Canada). I would give pretty much anything to even get the level of service I had when living in the US.

    6. Re:Is there a difference? by AvitarX · · Score: 1

      Probably because it sucks.

      Lockscreen widgets were removed, and background apps close when inturupted.

      I've had two moto X's, and under 4.4 there were fine, but with 5.0 when I play music or a podcast with navigating, about 50% of the time and instruction is voiced, my music/podcast app closes. Other notifications can do similar, but much more rarely.

      I can prevent this by putting the music/podcast app in front when I lock the screen, but then navigation arbitrarily shuts down.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    7. Re:Is there a difference? by Lirodon · · Score: 4, Interesting

      ever since they've been legally mandating two-year contract maximums, the on-contract price of new phones have gotten much more expensive. When the Galaxy Nexus first came out on my carrier, it was $159.99 on a three-year plan with data (later $99.99 when I bought it). The G3 is only $49.99 right now and there's no listing for the G4 yet, but the One M9 is $199 and the S6 is $249.99. But then, the Galaxy Nexus: that one got screwed over real good in Canada too: they forced this model on us that did not get updates right from Google. I was angered: when 4.2 came along, I shifted to custom ROMs instead and got up to 4.3 before I got the G2. At least they learned their lesson with the Nexus 5; it does get Google updates at least.

    8. Re:Is there a difference? by gstoddart · · Score: 5, Insightful

      "You can blame your screwy Canadian carriers for this."

      Don't know if parent is trolling or not, but I had a similar thought.

      As a Canadian, I will 100% concur this has a good chance of being the carrier.

      My HTC Desire has a lot of stuff which was put on it by the carrier (Rogers) -- some of which I can disable but not delete.

      It may well be that LG has decided they don't want to muck around with carrier specific crap. Which is why I think it should be illegal to have carrier specific crap in the first place.

      A decade or so ago a co-worker did some testing with his Motorolla Krazr. It turns out the way Rogers had done the internet stuff was to push you through their proxy (with a lot of extra overhead), and which had the net effect of about doubling your data usage so that they could measure you and bill you for it. And this was when data usage was in KB.

      Rogers are complete greedy bastards who put a lot of crap on phones to benefit themselves.

      --
      Lost at C:>. Found at C.
    9. Re:Is there a difference? by wardrich86 · · Score: 1

      Oh crap, I forgot about the radio updates. That would probably put a damper on the custom ROMs for the Canadian variant.

    10. Re:Is there a difference? by gstoddart · · Score: 3, Insightful

      The obvious explanation is that they are understaffed.

      My "obvious explanation" is the Canadian carriers added their own crap, and now we're not considered a big enough market to fix it.

      I don't need to blame LG. My first thought on reading that was "yeah, that's entirely due to carriers putting their own shit on the phones".

      Some devices are carrier locked. Some have crapware put there by the carrier.

      This isn't the first time I've seen this with phones here.

      --
      Lost at C:>. Found at C.
    11. Re:Is there a difference? by Penguinisto · · Score: 4, Interesting

      Fun question - what if a Canadian bought an unlocked GSM phone off of Amazon, Newegg, or etc?

      I just happened to have bought an LG G2 GSM phone just last week, albeit I bought it here in the US off of Amazon (brand new for $210, why not?), and to be honest, it is a *very* capable device in spite of its relative age and lack of a MicroSD slot (and to be honest, I actually like the rear-mounted buttons). I have yet to scrounge the time to root and upgrade the thing just yet, but outside of the carrier, it seems fairly trivial to do ( rooting , upgrading to lollipop ).

      Anyrate, at least with an unlocked GSM phone, you're not tied to the carrier, Canadian laws, etc... at least I don't think so. I've always went the GSM/WorldPhone route specifically to avoid being tied to the arbitrary BS of a single carrier, or even nation. It costs a bit more up-front, but at least I'm not paying off a high-interest loan on it (more commonly known as a subsidy) or stuck in a contract.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    12. Re: Is there a difference? by NickOlde · · Score: 3, Interesting

      Your comment can't be any more on point. I have a One Plus One purchased outright and I don't deal with contracts anymore. I'm on a promo plan noone can kick me off of, and virgin mobile keeps calling me to seeing if I'll re sign a contract somehow. You have much more clout when you aren't in contract and in this day and age, with unlocked phones being sold a reasonable priced, why would you even?

    13. Re:Is there a difference? by Andy+Dodd · · Score: 1

      If the difference is only in the radios, no need for Canadian kernel source.

      Usually the international source for most devices is the least mangled.

      Before anyone rants about GPL violations - they only have to release source if they released a binary. They haven't released a binary.

      --
      retrorocket.o not found, launch anyway?
    14. Re:Is there a difference? by tepples · · Score: 1

      They haven't released a binary.

      If they haven't distributed a binary to the public in any form, then what software is running on the phones?

    15. Re:Is there a difference? by Anonymous Coward · · Score: 0

      Your phone should be fine. The only phones the carriers have power over for updates are phones they sell themselves. It has nothing to do with what carrier you use your phone with, its based on which software build your phone came with. Phones will have slightly different builds in different countries and for different carriers.

      If you want to know when your phone will be updated, find out the country code and carrier variant. This could be on the box it came in, or you could use a utility like android system info to find it.

      For example, I had a Nokia Lumia phone from Hong Kong that I bought online, unlocked. It reported its carrier as HK-000, and it was updated when Nokia released the update for that country. My Canadian carrier had nothing to do with it.

    16. Re:Is there a difference? by Anonymous Coward · · Score: 0

      Reliability isn't a problem. I see US carriers advertising "fewest dropped calls" and find it funny, because here in Canada I have never had a call drop. Why is any number of dropped calls considered acceptable?

    17. Re:Is there a difference? by Anonymous Coward · · Score: 0

      That's what the tivoization thing in GPL3 is all about. But as long as there is no GPL3 stuff on the phone, they can get away with it.

    18. Re:Is there a difference? by Anonymous Coward · · Score: 3, Informative

      https://mobile.twitter.com/zr239/status/604339474009571330

      https://mobile.twitter.com/zr239/status/605094322497822720

      It looks like Roger and Telus have publicly claimed that LG is denying the update - obviously we dont know how the politics work, but LG is not issuing a public denial.

    19. Re:Is there a difference? by Anonymous Coward · · Score: 0

      .. And it's a complete non-issue with apple devices. World wide.

      No carrier shitware. Updates for all devices available OTA, day 1.

    20. Re: Is there a difference? by Anonymous Coward · · Score: 0

      Widget removal would not matter if you could customize the widget. But you can't. You can't even change the date format to show the month as a number.

    21. Re: Is there a difference? by Anonymous Coward · · Score: 0

      There is a difference with lollipop. As a G2 owner I can tell you the lollipop update introduced a lot of really bad bugs. Random screen presses occur when the screen is locked and when on phone, phone shuts down randomly, batter drains faster. You do not want this update.

    22. Re:Is there a difference? by ArcadeMan · · Score: 1

      That's like saying "Come eat at McDonald's, we have fewer poisonous burgers than Burger King!"

      The fact that carriers in the U.S.A. actually have advertising about "Fewest dropped calls" is not just funny, it's mind-bogling.

    23. Re: Is there a difference? by AvitarX · · Score: 1

      The killing of apps playing audio is far more annoying.

      Especially when navigation silently fails on a long drive.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    24. Re:Is there a difference? by jonwil · · Score: 1

      They have released binaries (and presumably kernel source) for previous versions of Android on the Canadian G2. What they haven't done is released any binaries for Lollipop on the Canadian G2 and are therefore not required to release any source for it (which may not even exist if they have decided not to port Lollipop to the Canadian G2)

    25. Re:Is there a difference? by stephanruby · · Score: 1

      I have a G2. I love the way it feels in my hand (although it's super fragile and will chip easily). I love the button in the back (I never have to guess where it is, even when I'm setting the volume from my pocket). And I love the knock-knock feature (although, that only works about 70% of the time).

      And I love the guest feature that's better than anything Samsung, Apple, or Google has. It basically logs you in as a guest depending on the unlock pattern you give it. And if you leave most of the apps available to the guest, the guest has actually no idea he/she is in guest mode.

      That being said, I concur with the bugs of the lollipop update. I wish I hadn't updated it. The battery drains more quickly now. Sometimes the phone freezes (especially in areas where cell/wifi connectivity is intermittent). I know the phone is old, but it never used to do that before. The carriers are right to wait until these little things get worked out.

    26. Re:Is there a difference? by jrumney · · Score: 1

      My "obvious explanation" is the Canadian carriers added their own crap, and now we're not considered a big enough market to fix it.

      Not so much that Canada is not a big enough market, but if the carriers are demanding modifications that are low level enough to affect the kernel (as opposed to just adding a few branded apks on top of a standard international image), then LG is going to want them to pay for the maintenance of those modifications. So it is back to the carriers again.

    27. Re:Is there a difference? by farble1670 · · Score: 1

      every provider has a custom ROM build. that's right the ROM is provider specific. so the difference is a port of all the customizations to lollipop and of course a new, separate QA cycle on a different major version of android. also, don't forget the user guides, support staff, etc. all to be staffed and trained on android 5 + this device.

      so yeah, the effort is actually pretty huge. i'm not excusing it, but to dismiss it as grabbing AOSP and dumping the LG music service APK on it is not correct.

      also, what's the motivation? you could have purchased a Nexus device that has the best update cycle out there. but no, people still decide to buy Samsung, et. al. and then inevitable bitch about updates. influence with your pocket book. if you keep buying from companies that shaft you on longer-term support, then enjoy your outdated brick.

    28. Re:Is there a difference? by thegarbz · · Score: 1

      It may well be that LG has decided they don't want to muck around with carrier specific crap. Which is why I think it should be illegal to have carrier specific crap in the first place.

      So why not release the kernel sources then? I hate carrier specific crap as much as the next person but at least if the kernel for the device is available then someone can hobble together firmware from another country. I regularly ran British or eastern European ROMs on my Australian handset. Currently running ROM from some German carrier on my device.

    29. Re:Is there a difference? by Anonymous Coward · · Score: 0

      So nobody gets dropped calls driving from Saskatoon to Edmonton? I find that surprising.

      Canada is a big place with lots of mountains and trees, it is roughly the same size as the US, even though the part where most people live is relatively smaller for Canada.

      I would have used a cellphone in my many visited to Canada. But they don't support my US carrier at all (mostly the US's fault) and wouldn't sell me a burner phone (Canada's fault). I was willing to pay for a low-end phone and pay-as-you-go service, but convenience stores in Vancouver didn't carry such a thing and all of the carrier run stores insisted I had to sign up for a contract. (which essentially required that I have a permanent billing address in Canada)

    30. Re:Is there a difference? by lsatenstein · · Score: 1

      Don't know if parent is trolling or not, but I had a similar thought. I've heard that Canadian carriers are even worse than US carriers when it comes to device freedom (and pricing, and reliability, and just about everything else) and a thought occurred to me that there may be carrier pressure to force the end users to buy a new device.

      If so, it wouldn't be a narrative I hadn't heard before. I was on Sprint about 2.5 years ago and they were rather vicious when it came to that kind of thing.

      Canadian carriers are concerned about maintenance costs and skills that their telephone support people need to have. Ergo, they want you to use their products that their support staff know and love.

      --
      Leslie Satenstein Montreal Quebec Canada
    31. Re:Is there a difference? by Andy+Dodd · · Score: 1

      Outdated software - which they have released source for.

      --
      retrorocket.o not found, launch anyway?
    32. Re:Is there a difference? by tepples · · Score: 1

      Thank you. Then I guess the next step is to take a diff between the KitKat kernel source as shipped by Google and the KitKat kernel source as shipped by the phone manufacturer and port that patch to the Lollipop kernel source. Or how would that fail?

  2. Last time I spoke with LG Canada... by danbob999 · · Score: 3, Insightful

    They told me it wasn't their fault if my TV was broken and they didn't have any replacement available, because my TV was made by LG Korea.
    I bet they will use a similar lame excuse again.

  3. Hardware Companies & Telecoms Have Too Much Po by ohnocitizen · · Score: 3, Interesting

    We should be able to get the latest software, and uninstall bloatware without having to root our device and invalidate our warranty. As it stands I have an old version of Android filled with Samsung crapware. Not surprised to learn LG is pulling crap also - just disappointed there aren't real alternatives for when I upgrade to a new phone.

  4. Unknown reasons? by Anonymous Coward · · Score: 0

    Please pre-order a G4 today!

  5. Welcome to Canada by Anonymous Coward · · Score: 0

    This is nothing new really, though usually it's the service provider who locks the phones out.

    Telus for example used to add their own custom version number to cellphone OSs which would make using certain features impossible (version check would fail so you couldn't install apps or updates on things like a HTC Touch Pro).

    You could modify blockers like this with a registry hack, but most users just didn't understand why they were being blocked from features "available" to other, more expensive phones.

    Telecom greed is at a whole other level in Canada

    1. Re: Welcome to Canada by Anonymous Coward · · Score: 0

      IMO that's a good move by LG. Lollipop made my Verizon LG2 unuseable. I finally gave up and bought a Motorola Droid Maxx and I really like it.

  6. Re:Hardware Companies & Telecoms Have Too Much by ArcadeMan · · Score: 2

    AFAIK telecom companies don't have much power over the iPhone.

  7. WHAT THE FUCK! by Anonymous Coward · · Score: 0

    Is that "Video Bytes" abomination!

  8. My two cents by Anonymous Coward · · Score: 1

    Not a Canadian, but I think it's time that we require phone companies to provide reasonable updates for X years, or release the source code. One major concern is the environmental impact from e-waste.

    Now, go ahead, mod me down.

    1. Re:My two cents by ne0n · · Score: 1

      Or just realize that idiots who buy carrier-polluted devices deserve the shit they end up with. We have bazillions of bootloader- and carrier-unlocked phones to choose from, from cheap Nexuses and Onepluses to Moto G's and more. There's no reason to get an iPhone or LG or Samsung these days.

      --
      $ :(){ :|:& };:
    2. Re:My two cents by ArcadeMan · · Score: 1

      Non-technical people don't even know what a "bootloader" is, just like you probably don't know that you can use pure ethanol or methanol in your current car with a simple firmware update.

    3. Re:My two cents by ne0n · · Score: 1

      Non-technical people don't need to run custom roms either. Buyers of LG's G2 got what they paid for and probably inspected it first in most cases. I'm quite certain there was no Lollipop at that time so there was no reason to expect Lollipop years later.
      That leaves the technically informed who run custom roms. They knew better. It's a problem that solves itself: ignorants keep buying LG, not knowing any better and no worse for it; technophiles learn a lesson and move on to better options next time.

      --
      $ :(){ :|:& };:
  9. LG G2 Verizon owner here. by Picass0 · · Score: 1

    Battery life is notably shorter since Android Lollypop update was sent. With moderate use my G2 could easily make it through the day when I had Jelly Bean.

    1. Re:LG G2 Verizon owner here. by freeze128 · · Score: 1

      I also own a Verizon G2, still on KitKat. Are you using the stock Lollipop? Can you give actual numbers on the battery lifetime?

      Although Cyanogenmod doesn't seem to have support for the G2, there is a third-party ROM that a lot of users seem to enjoy. I haven't switched to it because of the minor installation problems that many have noted. I'm not as skilled as they are in fixing those types of problems, and I would prefer to wait for a sanctioned 5.1 or better kernel.

    2. Re:LG G2 Verizon owner here. by Picass0 · · Score: 1

      Android 5.0.2 build LRX22G

      Usage on battery 5h 34min
      Estimated time remaining 16h 41min (This is optimistic. It will not last this long)
      Last 3 hr in use 11% Use

      Android OS 17%
      Google Services 13%
      Screen 13%
      Cell Standby 9%
      Android System 8%
      Chrome 7%
      Themer 4%
      Phone Idle 3%
      Phone 3%
      Amazon app suite 3%

  10. Re:Hardware Companies & Telecoms Have Too Much by ohnocitizen · · Score: 2

    Verizon puts software (and bookmarks) on their phones you cannot remove - and they control when you get updates.

  11. Re:Hardware Companies & Telecoms Have Too Much by Anonymous Coward · · Score: 0

    Did spammers compromise your signature?

  12. Only in Canada, eh? by Anonymous Coward · · Score: 0

    Canadians are used to being second class consumers compared to our American cousins.

    big money does whatever it wants, like irresponsible explotation

    1. Re:Only in Canada, eh? by mark-t · · Score: 1

      Used to it, perhaps, but that does not necessarily mean content or satisfied with it.

  13. sources by Anonymous Coward · · Score: 1

    they got request
    "Hello. Place the source code please Lollipop for D803"
    and they answered with:
    "Unfortunately D803 model has no plan for upgrading to Lollipop.
    So We cannot upload the source code."
    Since they are not releasing new version there is no code for it - IMO pretty normal. If he requested source code for current version of sources I suspect they would comply.

  14. Are you happy or sad? by samjam · · Score: 2

    Are you complaining that LG Canada holding back what others have complained of being a buggy update?

    Is this good or bad?

    1. Re:Are you happy or sad? by AmiMoJo · · Score: 2

      If you want regular updates get a Google phone or a Cyanogen phone. Otherwise you take a chance, and accept that the manufacturer may lose interest or decide to hold updates back until bugs have been resolved.

      Also, the summary is inaccurate, Lollipop is available as an unofficial 3rd party ROM: http://forum.xda-developers.co...

      They don't need source, they just use binary blob drivers.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    2. Re:Are you happy or sad? by Thelasko · · Score: 1

      Verizon is forcing Lollipop on me in the US. I know I'm mad about it. Maybe some middle ground would be to offer a disclaimer like, "this software is buggy, update at your own risk." Of course, no one reads those anyway. People just click "Ok".

      --
      One of our competitors trademarked the term "hypothesis". From now on, we will call them "boneheaded ideas".
    3. Re:Are you happy or sad? by Anonymous Coward · · Score: 0

      Giving people the option would still be nice, but from a pure support stand-point, they've made the right decision. Too many people who have no idea of the details would run into bugs.

    4. Re:Are you happy or sad? by Anonymous Coward · · Score: 0

      Android 5.0 sucks, so there is no loss here without the upgrade. Not only is it buggy, the UI is crappy. Circles around pictures? The new features and look essentially are a copy of the newer iPhone interface that I don't like either. Sigh.

      At least Cyanogen is out there.

    5. Re:Are you happy or sad? by CastrTroy · · Score: 1

      There's also the option of getting an iPhone or Windows Phone. Both those options seem to be much more likely to get updates. Windows 10 is coming out, and it looks like just about every handset that runs WP 8.1 will run WP 10. Microsoft is working with hardware manufacturers to make sure this happens.

      This is the reason I switched away from Android. My last phone (LG G2X aka P999) came with Android 2.2 and was released 6 months before Android 4 came out. As a Canadian, I never saw any updates at all. I was able to get it Gingerbread (2.37) by rooting it and installing the US T-Mobile ROM. None of the third party ROMs including Cyanogen seemed to work on my phone. The state of updates on Android has always been terrible, and it continues to be terrible.

      I got a Blu Win HD LTE and like the windows phone experience much more than I ever liked my Android phone. Missing a few apps, but i've been able to find suitable alternatives. My battery life is much improved and I'm much more confident that I will be receiving updates, at least for a year or two, which is more than I even got with any Android devices.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    6. Re:Are you happy or sad? by Andy+Dodd · · Score: 1

      You're not guaranteed regular updates with Cyngn phones either.

      They burned their first hardware partner even more than they burned OnePlus with the MicroMax exclusivity mess - the Oppo N1 didn't get a KitKat update from Cyngn until November 2014.

      Cyngn corporate is "just another OEM" - same BS.

      --
      retrorocket.o not found, launch anyway?
  15. You gave them the power by drinkypoo · · Score: 0

    If you wait to buy a phone until it has a working recovery, and maybe an AOSP port, then you won't get into this situation. Motorola failed to bring out the upgrade for my Moto G in a timely fashion, but I was able to download and install SOKP because the phone has a proper bootloader so there's a community around it.

    If you make intelligent purchasing decisions, you will have better results than if you buy LG, which is shit and has always been shit. I forgot this and bought a Nexus 4, which turned out to be something of a turd. Radio died (on stock ROM, mind you) and digitizer went faulty and let's face it, the design was a bit shit anyway, with all the broken rear glass in precisely the same place proving that it's a design flaw. But the phone did have a proper bootloader, which means there were tons of alternate ROMs.

    While I'm on a soapbox, LG optical drives are pure shit, too. The only thing worse is Sony. Besides just being shitty in general, both companies have absolutely idiot behavior. The LG drives tend to try to eject forever even if the tray is blocked. The Sony ones too, right up until they close forever and refuse to eject no matter what you do that doesn't involve power-cycling.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    1. Re:You gave them the power by Anonymous Coward · · Score: 0

      Never had a problem with my Nexus 4, and I abused the fuck out of it.

    2. Re:You gave them the power by drinkypoo · · Score: 1

      Never had a problem with my Nexus 4, and I abused the fuck out of it.

      I took good care of mine, kept it in a Ringke Fusion case, etc. Just crap. Apparently they are super-sensitive to moisture. Moto G is water resistant. Never buying a phone that isn't again.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:You gave them the power by Andy+Dodd · · Score: 1

      Moto G is most definitely not water resistant. Any member of Sony's Xperia Z family - yes. Moto G - no.

      I never had any issues with my Nexus 4 or Nexus 5. LG's hardware is pretty good, it's their software that is utterly atrocious (generally a common theme for Asian companies, partly because Asian markets seem to care more about how shiny and colorful their skin is than whether their phone is a bugridden POS running outdated software...), which is why I will never buy an LG device that is not a Nexus. (Same goes for Samsungs... I used to be a heavy Samsung user, but after the way they handled Superbrick... never again...)

      --
      retrorocket.o not found, launch anyway?
    4. Re:You gave them the power by drinkypoo · · Score: 1

      Moto G is most definitely not water resistant

      learn to internet

      LG's hardware is pretty good

      Which? I've a bit of it, all crap so far. Dumbphones, smartphones, optical drives... I think there's been a display in there even.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    5. Re:You gave them the power by Anonymous Coward · · Score: 0

      LG's display panels are pretty good. The rest is indeed somewhere in between crap and mediocre.

    6. Re:You gave them the power by Andy+Dodd · · Score: 1

      Their smartphones are usually pretty well built.

      The problem is that software and hardware are so tightly integrated these days that if a company can't produce reliable embedded software, all of their hardware looks like shit.

      That's why I never had issues with my Nexus 4 or Nexus 5 but, as stated before, will NEVER touch any non-Nexus LG phone.

      Yeah, the Nexus devices often have their own software flaws (oops, considering they're supposed to be reference devices), but nothing nearly as bad as the shitfest that is LG's own software.

      --
      retrorocket.o not found, launch anyway?
  16. Android is for luddites. by Anonymous Coward · · Score: 0

    Modern app appers app apps on apps using other apps!

    Apps!

    1. Re:Android is for luddites. by Anonymous Coward · · Score: 0

      Yeah! Fuck Android, iOS, WinPhone, Blackberry, and whatever else's out there still! The ONLY way to have a non-luddite phone: Buy a Raspberry Pi, touchscreen, GSM module, and battery pack and build it your fucking self! Apps? Screw them in the keister! Binaries! Normal people use binaries!

  17. Well what do you expect? by MikeRT · · Score: 2, Interesting

    When Android OEMs are making shit for profit compared to Apple and probably even Blackberry on their phone sales?

    If a smaller OEM were smart, they'd sell an extended warranty for $50 that explicitly says they pledge to continue providing security patches and upgrades for a 3-4 year period. Most people would never even bother using it; they'd switch phones before then.

    1. Re:Well what do you expect? by Anonymous Coward · · Score: 1

      > Most people would never even bother using it

      99% of the effort is in creating the update, doesn't matter how many people use it as long as you are required to create it.

  18. LG in Canada by Anonymous Coward · · Score: 0

    I have had the LG p880g (Canada), which is the LG p880 in the United States. I purchased the phone 2 years ago, and there has not been a single update. Andriod Version 4.0.3
    The company refuses to update anything in Canada, their customer services is a pathetic joke. Every single review for a product in Canada that has been purchased from LG is a horror story.

    1. Re:LG in Canada by Lirodon · · Score: 2

      They did release KitKat in Canada; although my carrier, which is not Bell but gets devices from them because they have roaming agreements with each other for their LTE network, had to be prodded to make the update work because it had a previous OTA as a prerequisite that they did not push first. And they have released Lollipop for the G3. But its not a device veering towards end-of-life soon...

  19. Probably pressure from Rogers/Bell... by Anonymous Coward · · Score: 0

    Our duopoly has never liked allowing firmware upgrades -- it keeps you from buying a new phone every year, and they can't have that!

    Even with older Blackberry devices I've had to download ROMS meant for other countries just to have an update.

    1. Re:Probably pressure from Rogers/Bell... by Anonymous Coward · · Score: 1

      Triopoly - you forgot Telus. The big 3 mobile operators have subscriber counts in the 8-9 million range. Their next closest competition is WIND, which is still looking to break 1 million subs.

    2. Re:Probably pressure from Rogers/Bell... by Anonymous Coward · · Score: 1

      Like WIND, Telus is allowed to play, but Rogers and Bell set the game rules.

  20. Happy with the update by Anonymous Coward · · Score: 0

    Verizon gave me 2 G2s free last year for reupping my contract. Nice phones. I'm happy with the 5.0 update and I haven't experienced any bugs.

  21. he he by Anonymous Coward · · Score: 0

    awww... android is awesome... after many phones with kitkat just to try out android i gave up. My last moto E LTE 2nd gen with lolipop was crap. I went and got a 4s and its faster then any of those, and h yeah, it runs the latest iOS 8.3

  22. It could be worse... by bogaboga · · Score: 1

    It is arbitrary actions like this that cause Android's fragmentation problems.

    One more:

    It is arbitrary actions like this that contribute to companies running out of business.

    But let me ask: How can a [reputable] company like LG think that vitriol, that could potentially be a consequence of action like this will, be positive to its image? How?

  23. Not a bad thing by Krakadoom · · Score: 1

    Now I own numerous Sony android devices, all of which were given the Lollipop treatment over the last few months. One doesn't want to charge fully and another now has extremely high battery use from "Android OS".

    Honestly I wish Sony had waited just like LG until the updates are actually stable for basic functionality. Kudos to LG...

    1. Re:Not a bad thing by Andy+Dodd · · Score: 1

      I haven't heard too many issues about Sony LP... That said, right around when they deployed LP to the Z3 is when I finally unlocked the bootloader and started running Omni on it.

      That said - 5.0 was in general a steaming pile of poo, which is why so many OEMs are just skipping to 5.1 now. 5.0 was such poo that Google changed the version number to get away from the stigma, in reality, 5.1 was more like a 5.0.3... But it was important in that it fixed the biggest issues with 5.0.x

      --
      retrorocket.o not found, launch anyway?
  24. "Video Byes"??? Adblock?? by brunes69 · · Score: 0

    Anyone have an adblock signature to get rid of this annoying "video bytes" section that appeared today?

  25. Blame where it is due by rickb928 · · Score: 2

    Lots of people keep posting about how rude LG is.

    This is a carrier problem. Plain and simple.

    Rogers is accused of bad support regularly, so I'm not surprised.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
    1. Re:Blame where it is due by phorm · · Score: 1

      Not supplying the files for modders to build their own ROM's wouldn't be a carrier issue, but unless the Canadian hardware varies greatly I'm not sure why the US variant wouldn't work?

    2. Re: Blame where it is due by rickb928 · · Score: 1

      First, the radio will be different. Is only for provisioning.

      Second, it is always a carrier decision in North America to actually deploy

      Third, manufacturers may not offer the upgrade if they believe it is technically unfeasible, usually due to performance issues.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    3. Re: Blame where it is due by phorm · · Score: 1

      The radio hardware or the frequency? Many phones have multi-band radios that work everywhere, and even handle both the CDMA+GSM carriers, so I'm not sure why they'd have a different radio chip for Canada.

    4. Re: Blame where it is due by rickb928 · · Score: 1

      The radio firmware. Part of the image.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
  26. refused to release ... kernel source; hello GPL by Anonymous Coward · · Score: 1

    The kernel is GPL. They can't refuse the sources. Someone with one of these phones (i.e. somebody with standing) ought to reach out to https://sfconservancy.org/.

    1. Re:refused to release ... kernel source; hello GPL by jonwil · · Score: 1

      If they never published Lollipop binaries for the Canadian G2, they are under no obligation to publish sources.
      If someone asked for the Jellybean (or whatever the current version is) sources for the Canadian G2 or asked for the Lollipop sources for a different G2 variant that did get Lollipop, I am sure LG would be happy to comply.

  27. Re:Hardware Companies & Telecoms Have Too Much by Windowser · · Score: 3, Interesting

    Just do as I do, buy a Nexus phone. No crap, no lock and pure Android

    --
    Avoid the MS tax, always buy I.B.M. PC's (I Built-it Myself)
  28. So they want to sell newer phones... by cloud.pt · · Score: 1

    It could be as simple as LG Canada being influenced not to do so because of their new device sales, for a market that has tendency to refresh hardware more often (I'm guessing here but it sounds like a reason). Not shipping new software is the best way to discontinue a product and compel clients to get the new stuff.

    1. Re:So they want to sell newer phones... by Andy+Dodd · · Score: 1

      More likely it is the carriers and not LG.

      This is why I refuse to buy carrier-branded phones nowadays.

      --
      retrorocket.o not found, launch anyway?
    2. Re: So they want to sell newer phones... by Anonymous Coward · · Score: 0

      LG Canada initially said it was delivered to the carriers and it was on them but then the carriers said that it was LG that has confirmed the the d803 won't be eligible for the upgrade. This phone has only gotten 1 major update since it was released. For comparison the galaxy s4 released a half a year before the g2 has been updated by Samsung to lollipop. This is not carrier fault it is LG. Coincidentally the G4 just recently got released....
      We don't care that lollipop has been causing some problems what we really want it the source/blobs release for lollipop radios and kernel. There are some fine developers who can then create proper custom lollipop Roms, otherwise they are a Frankenstein build with a lot of issues.

    3. Re: So they want to sell newer phones... by Andy+Dodd · · Score: 1

      Every time this happens, the carriers blame the OEM and the OEM blames the carriers.

      But when the device is 99% identical to updated devices from the same OEM on another carrier, it becomes very clear who is at fault.

      --
      retrorocket.o not found, launch anyway?
  29. Re:Hardware Companies & Telecoms Have Too Much by Anonymous Coward · · Score: 1

    My Verizon iPhone has no software from Verizon on it, nor do they control when I get updates. The iPhone seems to be the only exception to the rule. Apple was able to force the carriers to play by their rules.

    I suspect that the other hardware manufacturers are happy to let the carries control the software, most likely in exchange for a share of the revenue.

  30. Re:Hardware Companies & Telecoms Have Too Much by OhPlz · · Score: 1

    US Carriers can now hold up the over-the-air updates for Nexus. I'm on StraightTalk, an MVNO over AT&T, and AT&T managed to keep my Nexus 6 from getting 5.1 for months. You can pull the SIM and reset or sideload the updates at least, but it's lame that they were given the ability to override the OTA updates. I'm not even AT&T's customer, so I don't see how it's even legal.

  31. Rear mounted buttons? by camperdave · · Score: 1

    I'm confused. I have an LG G2 (p999) that I got back in 2011. It doesn't have any rear mounted buttons. I'd love to be able to update the OS, though. There are some apps I'd like that refuse to download because they want a newer OS.

    --
    When our name is on the back of your car, we're behind you all the way!
    1. Re:Rear mounted buttons? by Lirodon · · Score: 1

      uhh, that's actually an LG Optimus 2X, which is basically ancient by Android standards. (T-Mobile called it the G2-x)

    2. Re:Rear mounted buttons? by camperdave · · Score: 1

      I guess I dropped the -x somewhere along the line (or maybe Wind Mobile did). I thought it was kind of odd that Slashdot was hosting a story about a relatively old cell phone.

      --
      When our name is on the back of your car, we're behind you all the way!
  32. Re:Hardware Companies & Telecoms Have Too Much by Lirodon · · Score: 1

    Canadian carriers could hold up OTA updates for the Galaxy Nexus too.

  33. Lucky bastards... by Anonymous Coward · · Score: 0

    Verizon forced Lollipop to my Galaxy S4. It's never been the same. Battery life sucks, data rate sucks, crashes and is overall terrible, especially on the S4. It's widely documented and never should have been pushed.

    Now granted, Verizon neuters the OS's so much that they could have just trashed the thing - who knows who allowed it. And it's not like you can delay it forever, Verizon updates, sooner or later - you're going to get them.

  34. The phone's owner has a copy of the binary by tepples · · Score: 1

    Tivoization refers to having source code but being unable to install it due to a locked bootloader. It does not refer to lacking source code in the first place. The owner of an Android phone already possesses a copy of the executable kernel on a flash memory soldered to the phone's PCB. This means that under the GPL, the phone's owner is entitled to a copy of the kernel's source code. The obligation to distribute corresponding source code to "any third party" if it does not accompany the executable was present already in the GPLv2.

    1. Re:The phone's owner has a copy of the binary by msauve · · Score: 1

      Yep, and they're playing with fire by not releasing source. It only takes one of the hundreds (thousands?) of kernel developers to successfully sue under the GPL. If they're not in compliance, they lose all rights to the kernel, and there's no mechanism to regain those rights. HTC better carefully consider if they can survive as a company without being able to use the Linux kernel in any of their products going forward.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    2. Re:The phone's owner has a copy of the binary by Andy+Dodd · · Score: 1

      No, they're not.

      THEY HAVE NOT RELEASED LOLLIPOP BINARIES FOR THE DEVICE. Which means they are under NO obligation to provided Lollipop kernel source.

      They have provided KitKat kernel source for their devices. So they're fully in compliance with the GPL here.

      --
      retrorocket.o not found, launch anyway?
  35. Re:Hardware Companies & Telecoms Have Too Much by tepples · · Score: 1

    US Carriers can now hold up the over-the-air updates for Nexus.

    Then buy the phone from someone other than a cellular carrier, and remove the SIM card when checking for updates over Wi-Fi. If neither the carrier-customized firmware nor a SIM card is present, what connection does the phone have to any carrier that would give the carrier power to hold up updates?

  36. An app for making apps by tepples · · Score: 1

    How so? Android is the only major mobile platform I can think of that has an app for making apps. It's called AIDE. Other suggestions are welcome.

  37. One Plus Word by szmccauley · · Score: 1

    I'm looking forward to a world where there are more open devices like the One Plus One. Which is on sale for 300 bucks for the 64GB version this week.

  38. Re:Hardware Companies & Telecoms Have Too Much by OhPlz · · Score: 1

    It's a new "feature" for Android. My Nexus 6 was purchased from Google's Play Store. Same thing happened to people thought bought directly from Motorola. Yes, you can take the SIM out and get the update over wifi, but you have to be willing to reset your phone to do it. I assume it's reading something off the SIM or on the network, or the carriers are intercepting the "is their a new update" query.

    Nexus 6 owners got different versions of the same update depending on which major carrier they were on.

  39. Re:Hardware Companies & Telecoms Have Too Much by Windowser · · Score: 3, Interesting

    The first thing I do when I get the phone is download the official image from Google and put it on my phone, that way I am confident that I don't have a firmware screwed by the carrier. I've been burned by Rogers with my first Nexus.

    --
    Avoid the MS tax, always buy I.B.M. PC's (I Built-it Myself)
  40. Re:Hardware Companies & Telecoms Have Too Much by Anonymous Coward · · Score: 0

    Well, the amount of Google's crapware in my Nexus 5 has doubled since I bought it. It seems that all that cloud printing and G+/g-news/g-music/g-whatever is so essential to me that it must be brought via OS upgrades. And if it some of it can be uninstalled, the same crap will pop up when it gets update on Google Play. If the 5.x would have been on the phone when I bought it, I would have returned it after first day of use.

  41. lg sucks by Anonymous Coward · · Score: 0

    Last time I get a lg you guys are greedy you suck Samsung life

  42. Re:Hardware Companies & Telecoms Have Too Much by DigiShaman · · Score: 1

    What version? My iPhone 5 never had Verizon branded software installed at the firmware level. Aside from it saying "Verizon" in the upper left corner, there's nothing Verizon installed on it.

    Speaking of OS updates, the iPhone 5 will most get iOS 9 this Fall.

    --
    Life is not for the lazy.
  43. Re:Hardware Companies & Telecoms Have Too Much by CastrTroy · · Score: 1

    So, my only option is to buy a 6 inch behemoth, since the Nexus 5 is now being discontinued. Another great move by Google. I have a 5 inch phone and it just barely fits in most of my pockets. I couldn't imagine carrying around anything larger on a daily basis.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  44. Re:Hardware Companies & Telecoms Have Too Much by Windowser · · Score: 1

    Wait for the next Nexus 5 then : http://www.androidpit.com/nexu...
    Or buy the current Nexus 5, you can still find it online brand new : http://www.amazon.com/gp/offer...

    --
    Avoid the MS tax, always buy I.B.M. PC's (I Built-it Myself)
  45. Re:Hardware Companies & Telecoms Have Too Much by Anonymous Coward · · Score: 0

    Then don't buy your phone from a mobile network operator. There is zero reason to do that anyway. It is almost always more expensive and there are far fewer options.

  46. French version by jfp51 · · Score: 1

    Probably because you have to release a french version as well and they do not want to pay the additional expense...

  47. Be grateful. Lollipop Upgrade is Disaster by Anonymous Coward · · Score: 0

    I loved my G2 on TMO. Lollipoo has introduced crashing, lags, and reduced overall battery life. I would highly recommend anyone considering Lollipoo to reject the installation.

  48. LG does not mean "life's good" by Anonymous Coward · · Score: 0

    friends don't let friends buy Lucky Goldstar

    remember goldstar? that shit electronics manufacturer? yup, they are now Lucky Goldstar.

    same shit different name.

  49. Re:Hardware Companies & Telecoms Have Too Much by tepples · · Score: 1

    I assume it's reading something off the SIM or on the network, or the carriers are intercepting the "is their a new update" query.

    Try this: shut down the device, pull the SIM out, turn it on, connect to Wi-Fi, and manually check for updates. Or is it actually storing what it finds through the SIM?

  50. Minority opinion by ThePhilips · · Score: 1

    It is arbitrary actions like this that cause Android's fragmentation problems.

    I know I'm in minority, but this is plain bullshit.

    Google continuously pumping "releases" is what causes the fragmentation.

    There are just too many "releases" of Android.

    It is fine to pop 2-3 releases a year - if you are niche player targeted at geeks. But it is not, if you want to serve near billion users of several thousand different device types.

    --
    All hope abandon ye who enter here.
  51. Re:Hardware Companies & Telecoms Have Too Much by AmiMoJo · · Score: 1

    It seems like you can't just buy an unlocked phone and use it in Canada. Is that correct? Otherwise I can't understand why so many people buy the phone from the carrier, considering what a terrible reputation they have.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  52. Re:Hardware Companies & Telecoms Have Too Much by Windowser · · Score: 1

    It seems like you can't just buy an unlocked phone and use it in Canada. Is that correct?

    Yes yoou can, in fact, most carrier will give you a 10% rebate on your plan if you bring your own unlocked phone

    Otherwise I can't understand why so many people buy the phone from the carrier, considering what a terrible reputation they have.

    Because most people are idiots

    --
    Avoid the MS tax, always buy I.B.M. PC's (I Built-it Myself)
  53. lg d803 by Anonymous Coward · · Score: 0

    Lg should give d803 owners a d802 int

  54. as long as the frequencies are right, you're fine by Chirs · · Score: 1

    I'm rocking a purchased-outright Moto G 2014. Works fine, no hassles, on a cheap no-data prepaid plan that does everything I need.

  55. Arbitrary? by DarthVain · · Score: 1

    I really doubt it was an arbitrary decision. I also have no doubt it is carrier specific and nothing to really do with "Canadian Versions" other than that particular carrier exists in Canada.

    Likely reasons for the move:
    1) They want to sell more phones. Planned obsolescence.
    2) Introducing new OS onto old phone may have support issues they would have to address.
    3) They are not making any more money (or as much anyway) off those old phones.
    4) Training and support expenses to have staff in call centres to handle issues.

    Hardly arbitrary. Greedy maybe, but not arbitrary.

  56. Re:Hardware Companies & Telecoms Have Too Much by OhPlz · · Score: 1

    I waited for the OTA from the carrier, but during that time I saw many discussions where the update won't happen even with the SIM removed unless the device was reset. It's remembering something about the cell network it was on. It would be a non-issue if not for the reset.

  57. Re:Hardware Companies & Telecoms Have Too Much by tepples · · Score: 1

    By "reset" do you mean in the sense of pressing the Reset button on a game console? Because if so, turning the device all the way off to eject the SIM is like that. Or do you mean a different kind of reset?

  58. Obsolete by Anonymous Coward · · Score: 0

    Hardware is obsolete anyway. Just be happy it lasted so long.

  59. LG X2 All Over Again? by p0larity · · Score: 1

    This reminds me of buying the LG G2 outright from Wind Mobile when I started with them years ago.

    LG refused to give us any updates in North America at all despite there being updates for the v4 series of OSes in Korea for the same phone.

    No amount of hacking could get Jellybean to work WELL on the phone, and the Nvidia chipset was completely unusable - locking users out of using the camera, or when the camera worked video didn't, etc.
    Perfectly capable phone, owned for 6 months before LG dropped support for it.

    The answer is that LG is awful and have always been awful about updates. The only exception has been my Nexus 4, which has updates handled by Google anyway since I bought it from the Play store. After the last stint with LG I was very wary of buying anything LG again. Seems to be okay so far.

    1. Re:LG X2 All Over Again? by p0larity · · Score: 1

      To clarify, I bought the X2 when it was brand new and the very first and only dual core phone on the market. Wind was demoing it by showing video games with 3D graphics on big screens (it had HDMI out).

      Turned out to be a shit phone because of the aforementioned reason and the fact that since it was stuck on an old OS, the flash slowed WAY down after a bit of use due to no TRIM support.

      After a while typing became a chore as it would just hang while using the keyboard.

      Gave it to a friend when someone stole their iPhone 4 and they nearly threw it at the wall. I don't blame them.

  60. Re:Hardware Companies & Telecoms Have Too Much by OhPlz · · Score: 1

    Factory reset.

  61. LG Phone Software updates... by Anonymous Coward · · Score: 0

    If I had a clue before I bought my G2 from Telus that software updates would stop so soon in the phones life, I would never have selected the G2. As LG Canada, being the lazy, cheap, SOBs that they are, have decided not to provide Lollipop to Canada, while much of the rest of the world gets it for their LG G2 phones, I don't see any reason to buy another phone from them. As a matter of fact, I would love to swap it for a Nexus 5. I wonder how Telus would feel abou that?

    I also blame Telus for allowing LG Canada to crap all over us stupid LG G2 phone buyers.