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Taking the Lawyers Out of the Loop

An Associated Press story carried by the Christian Science Monitor suggests that expert systems can already replace lawyers in a great many disputes (especially low-level ones, where the disputants don't need or don't want to see each other), and the realm of legal expertise that can be embodied in silicon will only grow. The article spends most of its time on Modria, a company whose software is being used in Ohio to "resolve disputes over tax assessments and keep them out of court, and a New York-based arbitration association has deployed it to settle medical claims arising from certain types of car crashes," but mentions a few others as well. Modria's software has also been used to negotiate hundreds of divorces in the Netherlands, including ones with areas of dispute: "If they reach a resolution, they can print up divorce papers that are then reviewed by an attorney to make sure neither side is giving away too much before they are filed in court."

26 of 116 comments (clear)

  1. divorce psudocode by MickyTheIdiot · · Score: 5, Funny

    if ( $the_wife) then
            give($goldmine)

    if ( the_husband) then
            give($theshaft)

    1. Re:divorce psudocode by amalcolm · · Score: 4, Funny

      Are you missing some $ - and I don't just mean in your pseudocode?

      --
      Time for bed, said Zebedee - boing
    2. Re:divorce psudocode by meta-monkey · · Score: 3, Funny

      A whole 4 seconds? /.'s really gone downhill.

      --
      We don't have a state-run media we have a media-run state.
    3. Re:divorce psudocode by Anonymous Coward · · Score: 2, Funny

      Your code fails with gay marriages! Hand in your programming badge and gun.

    4. Re:divorce psudocode by GNious · · Score: 2

      I'm no expert on goldmines, but I think you need the shaft going into the goldmine, to be able to access said goldmine - your code results in logistical problems for the wife.

  2. Pharma pricing incoming in 3...2...1... by Overzeetop · · Score: 3, Insightful

    So if it would have cost $120,000 to litigate, the software company will lease you the code for an $80,000 per-dispute fee.

    Somehow, I think the bloodsucking will simply change parasites.

    --
    Is it just my observation, or are there way too many stupid people in the world?
    1. Re:Pharma pricing incoming in 3...2...1... by CastrTroy · · Score: 4, Interesting

      But then the lawyers could just lower their prices to compete. Could actually make prices come down over a long enough time.

      Personally, I think that we waste a lot of time and money paying professionals to do things that could much easier be accomplished by those who specialize in a very small task. I probably don't need an actual MD to tell me that my kid has an ear infection. It's probably a pretty simple diagnosis. Why not let somebody without an MD prescribe a limited number of medications?

      I'm sure people hire lawyers for lots of things that are actually quite simple to somebody who focuses on the rules. You probably don't need a law degree to understand the law in a very limited field.

      Some places are starting to catch on. I can get me teeth cleaned by a dental hygienist who owns their own office, no dentist is involved. I can get my flu shot at the pharmacy, no doctor involved. Hopefully someday we won't have to see a doctor to get a cast on a broken limb. You'll just go to somebody who specializes in diagnosing broken bones and getting them fixed, instead of waiting in a doctors office with lots of people with infectious diseases.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  3. The first thing... by king+neckbeard · · Score: 2

    The first thing we do, let's replace all the lawyers.

    --
    This is my signature. There are many like it, but this one is mine.
    1. Re:The first thing... by MickyTheIdiot · · Score: 2

      Meet the new boss. Same as the old boss.

  4. Hard to believe by Anonymous Coward · · Score: 5, Insightful

    I find that hard to believe. I have had 4 legal experiences in my time.

    1) a divorce - (family law)
    2) a labor dispute over a layoff - (labor law)
    3) a private investment - (securities law)
    4) A copyright filing - (intellectual property law)

    In every case, there were some areas that could have been algorithmic, but in many dimensions on each one there were things that came about from advice from the attorney on how to position myself and under what laws I could make a case, which has a lot to do with language parsing and the definitions of the words used and their context. Unless this was paired with something like Watson which can determine meaning from context, I don't see this as being anything more than a paralegal replacement, but not a lawyer replacement.

    1. Re:Hard to believe by TheDarkMaster · · Score: 4, Insightful

      Note that the laws are made in the most complicated and absurd ways on purpose . There is no money for lawyers where one person can interpret a law by herself.

      --
      Religion: The greatest weapon of mass destruction of all time
    2. Re:Hard to believe by ranton · · Score: 2

      Unless this was paired with something like Watson which can determine meaning from context, I don't see this as being anything more than a paralegal replacement, but not a lawyer replacement.

      What makes you think Watson-like intelligence isn't being employed by Modria? And if it isn't now, it soon will be. Watson beat those Jeopardy champions in 2011. It took about 10 years for the chess computer Deep Blue to have its achievements replicated on budget Intel Core 2 Duos. We are likely only 5 years from the capabilities of Watson to be as ubiquitous as Siri is now. By then the best language parsing software will run circles around Watson, and it will probably be for sale through a simple web service call.

      In every case, there were some areas that could have been algorithmic, but in many dimensions on each one there were things that came about from advice from the attorney on how to position myself and under what laws I could make a case

      It is important to realize you don't have to replace 100% of jobs in a particular industry to have a huge impact. Reducing 50% of jobs in a very short time can be almost as damaging. Although in this case we are talking about lawyers so there will be little sympathy.

      --
      -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
    3. Re:Hard to believe by monkeyxpress · · Score: 4, Insightful

      Note that the laws are made in the most complicated and absurd ways on purpose . There is no money for lawyers where one person can interpret a law by herself.

      The other thing is that people miss one of the main roles of lawyers - emotional therapy. It works because normally both parties to the dispute, (especially when it does not involve experienced business people who can see the bigger picture) are typically trying to find someone to be on their 'side'. A lawyer will happily take this role for you. They will listen to you moan about how mean or nasty the other party is, and colour the legal advice they give you so that you feel justified that your position is 'right'. They will then go 'into bat' for you against your opponent by talking to the other lawyer. I once had a business dispute where the other guy couldn't see this. After getting endless letters telling me how hurt his feelings were while dancing around the real issues that need to be resolved, I ended up having to tell the idiot that his lawyer really doesn't actually care about his plight, but is just pretending to care because he was being paid $200/hr to do so. I also explained to him that when his lawyer goes and has a petty argument with my one over some point that is not significant to the dispute, they don't actually have a shouting match down the phone. They are on the same team - which is team billable hours.

      Anyway it ended up making him so paranoid I was able to scare him into a settlement. My point is that lawyers are not going to go away because very little of how they make money is from solving logical legal problems.

    4. Re:Hard to believe by dj245 · · Score: 2

      I find that hard to believe. I have had 4 legal experiences in my time.

      1) a divorce - (family law) 2) a labor dispute over a layoff - (labor law) 3) a private investment - (securities law) 4) A copyright filing - (intellectual property law)

      In every case, there were some areas that could have been algorithmic, but in many dimensions on each one there were things that came about from advice from the attorney on how to position myself and under what laws I could make a case, which has a lot to do with language parsing and the definitions of the words used and their context. Unless this was paired with something like Watson which can determine meaning from context, I don't see this as being anything more than a paralegal replacement, but not a lawyer replacement.

      Yes, but the vast majority of cases are fairly straightforward. Laws are nothing but a set of rules, and computers are great tools to track rules and figure out which apply. Precedents are set which further define what happens when the law falls short. Law (at least US Law) is chock full of "tests" which are fairly easy to apply. They come in the form of "If this AND this AND this, then $ruling". Unless you are in a precedent-setting case, which is rare, then I absolutely believe that a computer can be fed the results of a bunch of yes/no questions, asset values, and come up with the right answer with very high accuracy. If the two parties can agree on the answers to the yes/no questions and the asset valuations, want to reduce costs, and are not at each other's throats, then why not use a computer?

      A computer doesn't have an interest in wasting time and accumulating billable hours like a lawyer does. No matter how much honesty and integrity the lawyer has, getting paid is always going to be on their mind.

      --
      Even those who arrange and design shrubberies are under considerable economic stress at this period in history.
  5. Take The Right Wing Out Of The Loop by JimSadler · · Score: 3, Insightful

    The right wing loonies in Florida have pushed through a law that causes all kinds of nightmares for everyone involved. If you have a wreck you must ask for transport to a hospital claiming that you are hurt. If you do not leave the scene in an ambulance your lifetime limit on all injuries from that wreck is $600. That means if you bump you head just a bit and do not go by ambulance and go blind or become wheelchair bound for life due to brain swelling you still can not collect one red cent over $600. So victims, hospitals, tax payers and lawyers all get into the fray and everyone looses except the bad driver who caused the wreck in the first place. And he may never even get a traffic ticket. For decades we have had auto insurance medical policies that offer ten or twenty thousand maximum for bodily injury. Obviously that is absurd. We do see people who will face better than thirty million dollars in medical losses alone not to mention loss of earnings and being in pain in intensive care nursing homes for life. Yet real medical liability insurance is considered too expensive and in fact would take 99% of people off the roads as drivers.

  6. misleading headline by ihtoit · · Score: 2

    "If they reach a resolution, they can print up divorce papers that are then reviewed by an attorney to make sure neither side is giving away too much before they are filed in court."

    That's not exactly taking lawyers out of the loop, is it? To my mind, that's insinuating yet another thing that can go wrong.

    --
    Political debates have me rolling my eyes so much I think I got optical whiplash. I should sue. - Foamy The Squirrel
    1. Re:misleading headline by jedidiah · · Score: 2

      ...plus divorces are highly contentious and nasty. They are so nasty that a lot of lawyers don't want to have anything to do with them. They are fueled by intense emotion and feelings of betrayal. The parties are often vindictive and go to any means necessary to hurt the other party. They will happily drain their collective resources throwing money at both lawyers trying to achieve the most damage.

      Divorce seems like the least likely thing to apply a "justice machine" to.

      --
      A Pirate and a Puritan look the same on a balance sheet.
  7. Computers as lawyers by reebmmm · · Score: 3, Insightful

    IAAL and a programmer. Let me start by saying: people have been promising expert systems to resolve a "great many disputes" for almost as long as there's been personal computers. And in some cases, those systems exist, but not in the form of legal expert systems, but negotiated transaction expert systems like you see in financial trading and the like. If the goal is always an equitable resolution of shared information, then computers can do it. Divorce between amicable partners would seem to be a prime example.

    But that's not the reason people usually use lawyers in transactions. It's for all the other things that can possibly go wrong, including failure to share all the information (e.g., untrusted parties), not wanting "equitable" divisions, interpretation, etc.

    If all the world just did the right thing, there'd be no need for lawyers.

    1. Re:Computers as lawyers by CrimsonAvenger · · Score: 2

      Divorce between amicable partners would seem to be a prime example.

      Hmm, do "amicable partners" actually get divorced? I'd always assumed it was the people who weren't happy with their partners who did that....

      --

      "I do not agree with what you say, but I will defend to the death your right to say it"
    2. Re:Computers as lawyers by hab136 · · Score: 4, Insightful

      >Hmm, do "amicable partners" actually get divorced?

      Sometimes you don't hate the other person, you just realize that they aren't who you want to spend the rest of your life with. Lots of reasons for that - misjudging the other person from the start, you misjudging yourself, or one or both of you changed significantly during the relationship.

      Even if you are angry, that doesn't mean you're also spiteful and greedy; you may hate the other partner but aren't trying to screw him/her over.

      Of course, those types of divorces don't make the news; they just quietly happen.

  8. Writing machine-compatible laws by John+Jorsett · · Score: 3, Interesting

    This made me think: maybe laws should explicitly be written to facilitate dispute resolution by algorithm. Not only would it speed the process, but presumably apps could be written to tell you before you act in the first place whether there might be problems.

  9. Bad sign for employment? by cant_get_a_good_nick · · Score: 2

    Lawyer jokes aside, this is a field that has expensive training, accreditation requirements (Bar Exam), and even for some folks allows you to have a title (I have a lawyer friend that tacked on Esq. to his name). The fact that they can be replaced even for a decent subset of their job doesn't make me feel happy for long term employment hopes.

  10. Re:Garbage in, garbage out by jedidiah · · Score: 3, Informative

    Insurance companies already flaunt the "algorithm" and try to weasel out of paying claims when they really should. An expert system really isn't going to change this. Nor will it alleviate the problem that you need a specialist in order to deal with these people and put the fear of god into them.

    That is why you hire a lawyer. They're like a techno mage. They know what secret words to use.

    It's not just for litigation issues either. Simple government paperwork often requires not just any random lawyer but one that's more competent than average AND specializes in the agency you need to deal with.

    --
    A Pirate and a Puritan look the same on a balance sheet.
  11. Cautionary tale for IT - can't happen here, right? by ErichTheRed · · Score: 3, Interesting

    I actually feel bad for lawyers/law students. Yes, yes, cue the lawyer jokes, but what's happening to law is a perfect example of what's coming for basically all white collar work in the future. Hopefully I'll be retired or dead before it fully takes over. It's also a preview of what's happening in IT, accelerated significantly, so it should be taken as a cautionary tale.

    It used to be that even doing an OK job in law school and passing the bar was an absolutely guaranteed ticket to permanent employment at the very least, and firm partner/country club lifestyle at the top end. From what I've read, the American Bar Association has done exactly what is being done in IT in the last 20 years:
    - Increased the supply of new grads by accrediting more and more law schools.
    - Decreased the equilibrium price of legal services by allowing offshoring of routine tasks as well as expert systems like the article is talking about. Apparently you needed to pay a full lawyer salary previously to have case documents reviewed for discovery, etc. Now new law grads are doing this job for Starbucks wages.
    - Encouraging more and more people to get into the lucrative field of law, failing to mention the lack of opportunities.

    Sound familiar? Tech executives complaining about a labor shortage fund extra educational programs, they offshore work, and they have the H1-B to fall back on.

    Apparently, there are still insanely lucrative law jobs out there. Big corporate firms start their associates at $160K a year in New York, plus bonus. If you stay on that track, you will never want for money again -- you'll be well into the luxury lifestyle forever. BUT - there's a catch. You have to go to one of the top 14 law schools in the country, preferably Harvard/Yale/Stanford, graduate in the very top of your class, and do activities like law review on top of all that. Otherwise, you might as well not even go to law school, because you'll never make back your investment. There are tons of pissed off law grads in this boat -- I would be too if I were told there would be guaranteed riches at the end of the rainbow and wasted 3 years of my life plus bar exam preparation time.

    Right now, the only professions that are safe are medicine and pharmacy. Mostly this is due to a very strong lobbying group (AMA) and the regulations/licensure surrounding the profession. I think it's definitely time to license the engineering/design side of IT and make the operations side a trade with all the protections that entails. I know I'd be a lot more comfortable if new entrants into the IT field went through an actual apprenticeship as opposed to a Ruby on Rails coder bootcamp or MCSE certification mill. Plus, having the actual engineers/architects licensed would bring personal liability into the picture and result in higher quality work overall. Time for the profession to grow up and get out of Mom's basement, so to speak.

  12. Re:Cautionary tale for IT - can't happen here, rig by PRMan · · Score: 2

    I have two friends that have law degrees. They are both stay-at-home parents doing occasional work on the side now. Neither ever made more than $80K. There are NO jobs out there for lawyers.

    --
    Peter predicted that you would "deliberately forget" creation 2000 years ago...
  13. A contract by any other name. by MarkvW · · Score: 2

    The "expert system" is just a much more involved contract that happens to be written in code. That "code" is great, so long as both parties understand exactly the terms of the code that they are agreeing to. If both parties do not have an equally good understanding of the code, then the expert system is just another unfair one sided contract foisted on people by businesses with the aid of their programmers.