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Epson Is Trying To Kill the Printer Ink Cartridge

An anonymous reader writes: Inkjet printer cartridges have been the bane of many small businesses and home offices for decades. It's interesting, then, that Epson is trying something new: next month, they're launching a new line of printers that come with small tanks of ink, instead of cartridges. The tanks will be refilled using bottles of ink. They're reversing the economics, here: the printer itself will be more expensive, but the refills will be much cheaper. Early reports claim you'll be spending a tenth as much on ink as you were before, but we'll see how that shakes out. The Bloomberg article makes a good point: it's never been easier to not print things. The printer industry needs to innovate if it wants us to keep churning out printed documents, and this may be the first big step.

52 of 223 comments (clear)

  1. dry ink by Spazmania · · Score: 5, Insightful

    I ditched inkjet printers because the ink dries out before the next time I want to print something. Toner cartridges don't seem to have that problem.

    Can Epson overcome that problem?

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    1. Re:dry ink by Zarhan · · Score: 5, Informative

      Has solved it already a few years ago with Epson Claria inks. They are still costly (based on the cartridge-pricing-model), but the whole point of that product is that it doesn't block the heads if you don't print anything for a while.

      I have an Epson PX720WD myself (got it cheap out of a dealer going of of business), and use it *very* rarely. There may be several months between sheets, and nearly a year between color printings. I've replaced the cartridges once. And never gotten a blocked printing head.

    2. Re:dry ink by Ogive17 · · Score: 2

      I had a similar experience. Bought a decent HP wireless printer but the cartridges went bad before I could even finish the ones that came with the printer. I cannot justify buying new ones for the very limited amount of printing I do. It's just an 8lb paperweight now.. or something for my 2 year old to play around with.

      --
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    3. Re:dry ink by cdrudge · · Score: 3, Informative

      I'm in the same boat as you with my current ink jet. I needed to copy something yesterday. It took 5 minutes of cleaning/priming the cartridge before it printed the one page. I think I've printed less than a dozen pages of your average color office document and all 3 of my non-black cartridges are empty. My last Canon when it bit the dust I disassembled to see if there was anything salvageable for a 3d printer. In the bottom I found a quite large thick absorbent pad that is used to soak up ink when it's primed. It was completely saturated with about a kabillion dollars worth of ink.

    4. Re:dry ink by fluffernutter · · Score: 4, Interesting

      Same here. I got tired of paying $10 per use due to cloggage. I bought a scanner / color laser for regular prints and started sending photos to Walmart. Even then I would try harder to buy a laser printer with less expensive toner cartidges.

      I did an analysis once and it seemed the black stylish laser printers cost more per page to refill then the beige office tone ones, generally speaking.

      --
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    5. Re:dry ink by Mal-2 · · Score: 5, Interesting

      Canon solved this problem ages ago. They use an ink that is melted during the print phase, so it never dries out. They're great for people who print quite infrequently.

      --
      How is the Riemann zeta function like Trump rallies? Both have an endless number of trivial zeros.
    6. Re:dry ink by Golden_Rider · · Score: 5, Informative

      Same problem here, same problem for my parents. I owned a HP colour inkjet printer years ago, cartridges always dried up and I ended up using over half the ink via "cleaning mode" just to make the damn thing work again when I wanted to print a page again after a few weeks. Even worse for my parents, they bought an inkjet printer, I helped set it up, it worked, a couple days later it already had missing lines in the printouts due to clogged-up print heads. Of course my father was pissed, "every time I just want to print out one or two pages, I have to clean the damn printer for five minutes before it works again!"

      So I bought a €100 black and white laser printer for my parents, they are happy with it and the 3000 pages toner cartridge will last them forever. I myself had already switched to laser printers years earlier, I bought a colour one last year (previous model to this: http://accessories.us.dell.com... ). Cost me €250, the toner lasts a long time, print quality is very good even for pictures (of course not suitable if you REALLY want to print out glossy photographs on high quality photo paper) and a third party set of toner (all colours) costs about €30.

    7. Re:dry ink by ZorinLynx · · Score: 2

      Starter ink carts that are only 10% full?

      Someone should rat these guys out to the environmentalists. That is a seriously messed up business model; toner is super-cheap and you're making people throw away their first cartridges 90% sooner! That's a lot of extra plastic being thrown out.

    8. Re:dry ink by Anonymous Coward · · Score: 2, Insightful

      the Epson PX720WD came out in 2011 you've printed 4 color pages and 48 b/w pages and replaced the cartridges once, that doesn't seem like very good numbers to me.

    9. Re:dry ink by labnet · · Score: 2

      I ditched inkjet printers because the ink dries out before the next time I want to print something. Toner cartridges don't seem to have that problem.

      Can Epson overcome that problem?

      This. To anyone who will listen: buy a color laser. They are cheap compared to the pain of most ink jets. I don't miss the
      Bzzzt... Rarararar... Merrrrt.... Merrrrt..... Merrrrt... Nytnytnytnytnyt.... S$@t still lines missing on my print.

      Color laser toners are cheap on fleabay.

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      46137
    10. Re:dry ink by jandrese · · Score: 3, Insightful

      Even better: Get a network postscript color laser printer.

      Not only will it last forever, but you will be able to use the generic drivers that come with your OS to print on it. No more 200MB driver downloads only to find out that they've dropped support for your OS or don't work on 64 bit systems or whatever. The network postscript color laser is the last printer you'll ever need to buy, and they can be found in the $200 range easily these days.

      --

      I read the internet for the articles.
    11. Re: dry ink by fuzzyfuzzyfungus · · Score: 2

      I would be the first to agree that 'starter cartridges' are a dick move on any number of levels; but the e-waste issue is somewhat ameliorated by the fact that the 3rd party cartridge peddlers are keen enough to get nearly-new hardware that they can dump more toner into that they will generally pay you for them. It is routine for office supply stores and the like to offer cash or store credit for empty cartridges, so they get tossed less often than they otherwise would.

    12. Re:dry ink by jrumney · · Score: 5, Interesting

      Back in the early days of inkjet printing, Epson had their print heads on the printer, and the cartridges only held ink, making the cartridges cheaper than the competition. They also had separate cartridges for each color, while the competition (HP, Lexmark, Canon) combined the color cartridges into a single three cell cartidge and in some cases even included black in a four cell cartridge so you had to replace all at once. I was a light user, and had the same printer for about 3 years, going through two sets of cartridges in that time (maybe one or two more black cartridges). After three years, the printer was still in good condition and printing well, and I gave it to a friend because I was moving overseas. No inkjet printer I have had since has matched up to it. Unused ink clogging up print heads was an artificial problem caused by additives in the ink, it was never a fundamental issue with the technology.

    13. Re:dry ink by Copid · · Score: 2

      100% agreed. I fight with family members on this one all the time. I try to share this basic piece of wisdom with them. Consumer-grade inkjet printers are designed to do one thing and one thing only: Turn full inkjet cartridges into empty inkjet cartridges. If any printing happens during that process, that's fine, but it's completely incidental. These machines are not your friends.

      "But what if I need to print pictures?" they ask. Don't print pictures. Unless you're a pro graphics shop doing proofs (in which case you won't be buying a $69 inkjet), use one of the million excellent photo printing services that are online these days. If you need them same day, use one that's attached to a brick-and-mortar store. Very few people print photos on a really regular basis anyway, and those who do would find that they quickly ran out of money if they printed them at home on expensive consumer photo paper/ink.

      Get a workhorse network laser printer. Even color lasers are cheap these days. With normal family usage, you shouldn't be surprised to find that you only replace the toner cartridge once before the printer is obsolete and you replace it with something better. It's an appliance that just works and is there when you need it to be.

      --
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    14. Re:dry ink by Zarhan · · Score: 2

      1) Because the bundled heads only contained like 6 grams of ink, while the replacements have two or three times that
      2) When I do print, I usually print larger documents, so dozens of pages get printed at once, and then there's again a long pause

    15. Re:dry ink by AmiMoJo · · Score: 2

      Even with lasers you have to be careful though. A place I worked bought an Oki one years ago, and it only lasted about 2000 sheets before needing an expensive part. The manufacturer explained that it was because were it was used to print invoiced it had printed 2000 individual pages, instead of say 500 documents of 4 pages each. That apparently stressed this part out a lot and caused it to fail rather quickly.

      The other issue is turning the printer off as soon as the last page comes out. You need to wait for it to settle down and cool properly, otherwise the fuser can get screwed up and you end up with streaks on your print outs.

      --
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  2. Don't believe the hype by rodrigoandrade · · Score: 2

    The printer itself will be more expensive... and the refills will be expensive too, but since you've already bought the expensive printer, you're locked in.

    1. Re:Don't believe the hype by thaylin · · Score: 3, Insightful

      Except with just refill bottles instead of cartridges it means that it is vastly easier to sell off brand ink, no pesky DMCA and such on the cartridges, so you are not really locked in.

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    2. Re:Don't believe the hype by Joce640k · · Score: 2

      You know you can get color laser printers, right?

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    3. Re:Don't believe the hype by marciot · · Score: 5, Informative

      Except with just refill bottles instead of cartridges it means that it is vastly easier to sell off brand ink, no pesky DMCA and such on the cartridges, so you are not really locked in.

      You haven’t seen the bottles, have you? They come with pentalobe shaped tips that only fit the pentalobe shaped hole on the printer’s ink reservoir.

    4. Re:Don't believe the hype by ZorinLynx · · Score: 4, Insightful

      I've yet to see a color laser that can print photos as well as even the cheapest color ink jets.

      I think laser printing tech doesn't lend well to making photographic prints. Probably due to the glossy paper and the need to mix ink colors together to create a wide color spectrum. With lasers everything you print is essentially half-toned, like photos in a magazine.

    5. Re:Don't believe the hype by idontgno · · Score: 2

      Doesn't matter.

      Buy one ink bottle. Use it. Keep the bottle.

      Cut the bottle off somewhere above the pentalobe nozzle tip and use it as a funnel for off-brand ink you buy in liter bottles.

      There is no ???. Just PROFIT!

      --
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  3. This used to be the case in the past... by mlts · · Score: 3, Interesting

    Early inkjet printers basically did this. The ink bottle was replaceable, but what ended up happening is that the nozzles got easily clogged, so a number of printer makers went with replaceable ink reservoir/nozzle assemblies. Similar with laser printers which had separate toner/drum parts, but eventually, those were merged into one unit, so all consumables were in one unit.

    I'd just be happy with larger ink cartridges. It is sad how few milli-liters most cartridges have, and when one weighs the cartridge full, before loading, and empty, it drives the point home.

    1. Re:This used to be the case in the past... by Joce640k · · Score: 5, Interesting

      I'd just be happy with larger ink cartridges. It is sad how few milli-liters most cartridges have.

      Also: Individual colors, and a head declogging routine that works on a single cartridge at a time instead of draining the perfectly good colors as well.

      The final straw for me was when one color was blocked, so I did a couple of cleans to sort it out and that drained another color so I had to put in a new cartridge (luckily I had separate colors), run the cleaning again, by which time another color was flashing as empty and I had to change that as well. During this time my brand new black ink cartridge went down by about 25%. All in all that page cost me about $20 to print.

      I went out next day and bought a color laser. I've had it about 10 years and only bought one new set of cartridges. It's always worked first time - switch on and print. I'd rather stab my own eyeballs with forks than own another inkjet.

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      No sig today...
    2. Re:This used to be the case in the past... by ZorinLynx · · Score: 2

      I loved the Stylus Color. Printers back then were a lot dumber; the cartridges wouldn't "expire" or any of that bullshit; you would just print and print until it physically ran out of ink and you'd start getting missing colors on your page, THEN replace the cartridge.

      Printers are one area where we've definitely regressed technology-wise. Which is ironic because it is a lot less necessary now than it was back in 1995.

    3. Re:This used to be the case in the past... by LinuxIsGarbage · · Score: 2

      Kodak tried something similar to this.; big replaceable ink-tubs with 'reasonable' costs, coupled with separate replaceable print heads.

      And in both cases they won't be a hit in the market because people will prefer to buy the $20 (or free with the computer!) complete piece of shit Inkjet that they will waste $500 on in ink cartridges on in the next 6 months, rather than buy a $300 inkjet that won't be a piece of junk.

  4. Obligatory TheOatmeal comic by The-Ixian · · Score: 4, Funny

    Classic: http://theoatmeal.com/comics/p...

    Seriously though, who prints stuff outside of work anyway?

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    1. Re:Obligatory TheOatmeal comic by Zocalo · · Score: 2

      Seriously though, who prints stuff outside of work anyway?

      Photographers. Specifically those that like to hang their work on the wall and/or enter their work into photo club competitions. Given how many people tend to be milling around the printer stands at photography trade shows, I suspect there's more of them still around than you might think, and presumably Epson thinks so too since this could easily be a huge cost saver for the right print volume.

      --
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    2. Re:Obligatory TheOatmeal comic by cdrudge · · Score: 2

      Most of our printer use in recent months/years has been school related. School projects, notes, copies of paperwork, etc.

    3. Re:Obligatory TheOatmeal comic by GNious · · Score: 2

      People with kids

      School work, schedules, calendars, notes/tags (some required by school to be printed), or even just the occasional "almost-disney-themed" colour-in drawing.

    4. Re:Obligatory TheOatmeal comic by innocent_white_lamb · · Score: 5, Informative

      Musicians. I keep an android tablet on my piano too, but a lot of the time it's more convenient to print out the sheet music that I'm currently using and lay the pages side by side on the stand instead of working with a smaller tablet screen. Tablet is great for trying stuff out and whatnot but it's nice to print the sheets out for longer term study.

      --
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    5. Re:Obligatory TheOatmeal comic by JaredOfEuropa · · Score: 2

      I work from home, you insensitive clod. Well actually I don't work at all at the moment, but anyway. 8 years ago I bought an HP all-in-1 color laser that pretty much fits that cartoon's description regarding drivers and not printing when the cyan cartridge is empty, but otherwise it's worked pretty well. I got a laser because I didn't print a lot and I didn't want the ink to dry out. For the few times that I do need to print or copy something, it's well worth having the convenience of a printer at home.

      --
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    6. Re:Obligatory TheOatmeal comic by adolf · · Score: 2

      Around 2003, I worked at a photo lab. We had a good Ricoh color laser AIO, a couple of different kiosk dye-subs, and a well-maintained Fuji minilab ("mini" being a relative term; there was only one size bigger as a catalog item available from Fuji at that time).

      In order of color, from best to worst:

      1. Wet-process minilab on photographic paper from negatives. Because, srsly: Printing with light shone through a negative that itself was impressed by the very photons bouncing off of the subject is always fucking awesome, especially so if the operator is paying attention and the chemistry is good. We were the go-to place for proofs for local photographers because we had good results, despite them having other local (including "pro") options at the time. I made several million prints with this machine.
      2. The HP inkjet that I had at home at the time, loaded with 6-color ink and expensive photo paper. I still have prints from this machine, and they're still awesome despite being cheaply framed and hung on a wall in a sunny room (though I've long since given up on printing photos at home). I made dozens of high-quality prints with this machine.
      3. Dye-subs. We had a Sony and another brand; the Sony was consistently both better and slower than the other. Colors seemed variously muted or overblown, given the same settings on similar source material, in a way that still seems characteristically dye-sub. I made tens of thousands of prints with this machine (dye-sub only knows one quality level).
      4. Ricoh laser. Not that it was bad for a color laser printer at the time - it's just in last place. I've only recently seen laser-printed photos that have better color, especially for colors that are both dark and saturated, than that Ricoh did back then. I've made hundreds of prints with this machine.

      In terms of cost, cheapest to most expensive for materials:

      1. Ricoh laser. Works good on cheap-ish paper, and user-refillable supplies make for cheap color prints.
      2. Minilab, by far, was the cheapest of the rest. But then it was a high-volume machine that cost a (six-figure) fortune to buy, and an ongoing fortune to regularly maintain, and fortunes were lost when it would break and require parts, which also meant that fortunes were spent flying parts in from Japan on occasion. (We kept it pretty busy 15 or 16 hours a day.)
      3. Dye-sub. The materials for those things were ludicrously expensive, the machines were fickle, and to this day I'm still quite certain that money was lost for every dye-sub print they made during my tenure there, without counting paid labor to tend to the silly things.
      4. OMFG, supplies for that HP inkjet were expensive. I'm sure that every high-density, wait-forever-and-hope-that-some-dust-doesn't-settle-on-it-before-it-dries 5x7 or larger cost me at least $2.50 in supplies alone -- over a decade ago...not counting the failures (minute tractor-gear marks, misplaced pet hair, etc).

      Please note that in my comparisons, it's easy to see that dye-sub is a win on a cost/benefit ratio. But the very best prints I've seen, thence or since, have always been done strictly photographically, or with an inkjet.

      Dye-sub, despite my color objections, also always seems blurry, while a proper inkjet can be as sharp as a tack -- better than the minilab, even (optics being what they are), if the paper and ink are well-matched.

      If I had a colorimeter, I'd cheerfully back up (or even dispute!) my anecdotal claims with real data. But all I have is a few million distinct prints under my belt to calibrate my eye with, so please take my opinion with a grain of salt.

      Meanwhile, please quantify your "The color reproduction of the inkjet is completely different from the dye-sub (as in; it sucks)" statement: Why does it suck? Indeed, which sucks: Dye-sub or inkjet? Your comparative statement isn't clear at all.

  5. Who uses inkjet? by Joce640k · · Score: 3, Informative

    Have they solved all the nozzle cleaning problems, etc. as well? Why would I want an inkjet?

    I can buy a color laser for less money that will also print thousands of pages between refills. Plus it "just works", no messing around, ever.

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  6. in other words... by steak · · Score: 2

    a laser printer.

  7. Re:I got out years ago by DahGhostfacedFiddlah · · Score: 2

    Yes! Unless you have a need the better color quality of inkjets, there is no reason to buy one. I've hated every inkjet I've ever had. They would eat ink for no reason and suffer from random problems that would eat up my life in half-hour chunks.

    I've owned two laser printers (a color and a B&W). The color is 3 years old and works like new. It's still on toner cartridge it came with. The B&W (HP LaserJet) is 20 years old, has printed tens of thousands of pages, and still going strong. After 15 years it did need a gear replacement - which I considered cheap based on the value I've gotten out of it.

  8. One thing I'd pay a lot of money for: by ledow · · Score: 2

    An open-design mono laser printer, with drivers for all platforms, that can do 300dpi, and honestly DOES NOT CARE what toner you use (literally just a reservoir that you fill).

    If we can eliminate drums that "die", in some way, any way, any way at all, and leave us with just toner and sheer fatigue of components (but large quantities of cheap, standard replacement parts), I'll happily spend more than I've ever spent on any printer I've ever bought.

    I have an old Samsung printer that is refillable like this, and damn close to the rest of the requirements, but is showing it's age and hard to get working (but possible) on modern Windows/Linux. And the rubbers that do wear out are getting harder and harder to find.

    1. Re:One thing I'd pay a lot of money for: by ZorinLynx · · Score: 2

      This is why I believe in buying ONLY Postscript printers.

      A Postscript printer will never lose operating system support. It's standardized, and universally supported on every operating system. Hell, all the printers at work are added on my Mac as "Generic Postscript Printer" and work flawlessly with that driver.

      Postscript or nothing.

    2. Re:One thing I'd pay a lot of money for: by FranTaylor · · Score: 2

      This is why I believe in buying ONLY Postscript printers.

      A Postscript printer will never lose operating system support. It's standardized, and universally supported on every operating system. Hell, all the printers at work are added on my Mac as "Generic Postscript Printer" and work flawlessly with that driver.

      Postscript or nothing.

      or get a printer with a ghostscript driver

  9. Re:Canon already does that? by Anonymous Coward · · Score: 5, Informative

    Yup. And the entire device stops working if one of the cartridges is empty. You want to scan a page? Replace the yellow cartridge first.

  10. its about time someone did it. by nimbius · · Score: 4, Interesting

    Does anyone remember the company that started the whole 'printing is a razorblade business' model? Lexmark.

    At the time businesses were laser copy shops or IBM wheelwriter typewriter houses. Epson, HP, and Canon were the dominant forces in ink jet printing in the 90's but IBM's fledgling Lexmark brand has just gone independent in their own buyout, and figured they could turn inkjet printing into a razorblade business where the hardware was commodity but the cartridges were the real money to be had. CPD, the consumer printing division, was tasked with making something IBM historically had never done: consumer inkjets. Cartriges were never cheap, but lexmark took this to a whole other level. by early to mid 2000 you could get a Lexmark laser printer for around 50 dollars that came without cartriges. Those were around 50 a piece as well, and the reigning opinion at the New Circle campus was customers would go for it in hordes...except they didnt, for two reasons.

    1. Quality: BPD, the Business Printing Division at lexmark, ran like a well oiled machine because it had to. business customers that relied on IBM printing now had to rely on Lexmark, and processes and methods for manufacturing an entire line of laser and ribbon technologies was sacrosanct. CPD on the other hand was horribly mismanaged, and driven in direct competition with BPD. corners were cut in order to meet an inexorable demand for new releases each year and lower costs. Hardware in the Z series finally became so awful, and so failure prone, the lines name was changed out entirely and CPD was eventually folded into BPD during a large round of firings and layoffs.
    2. Internet.: The internet was fast obsoleting printers and while Lexmark had all-in-one laserjets, these were still marketed almost solely to businesses. CPD had plans for a high-speed scanner based on an array of digital cameras, but it came too late. Lexmark building 10, 58, 98, and much of their remaining manufacturing areas were being demolished or leased out.

    --
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  11. Re:Canon already does that? by jfdavis668 · · Score: 4, Funny

    Yes, that annoys the shit out of me.

  12. Knock it off, businesses! by xenotransplant · · Score: 4, Funny

    Why does it still happen? The only time I ever need to use a printer is at work. I had a client ask me why we still print copies of our orders. I replied with "I don't really know" because I really just don't get it. Everything else we do is electronic. We are spending money on paper and toner in order to have copies of repair orders that are stored on at least 6 different hard drives across a wide tract of the earth. Having all these copies on paper is only going to make it easier to burn the place down when they take my stapler and move me to the boiler room.

  13. Re:good point by FranTaylor · · Score: 2

    Good point, and the usual reaction to a dying (or not-well) industry is to lock things down even more and raise prices.

    They can't control the price of paper, and they have lots of competition, including the "why the fuck do we need to print this anyway" argument, so raising prices will just make that argument even stronger.

  14. Re:Laser printers are cheap by FranTaylor · · Score: 2

    And what kind of infection can a kiosk put in a JPEG?

    http://it.slashdot.org/story/10/07/06/0019234/photo-kiosks-infecting-customers-usb-devices

  15. What comes around... by scotts13 · · Score: 3, Interesting

    Well, this made me laugh. The very first color inkjet I ever saw (circa 1987) used refillable reservoirs, and simple squeeze bottles of ink. The printer (Tektronix) was pricey - perhaps $1600 1987 dollars - but cost almost nothing to operate. I think an 8 oz. bottle was six or seven bucks.

    BTW, that printer was a wide-carriage, 300 dpi model with a SCSI interface.

  16. Re:Laser printers are cheap by magarity · · Score: 3, Informative

    Worried about viruses on a USB stick at a photo kiosk? What is this, the 00's? Upload it to the website and its printed by the time you get to the store to pick it up.

  17. Solution by Anonymous Coward · · Score: 2, Informative

    This is easily solved. Print simple business graphics and previews of photographs on you color laser. For high quality photo prints, just let a professional print shop print them for about 10 cents a pop. This is a lot cheaper and way better quality than anything you can do yourself at home with even the best of inkjets.

  18. Can do this for laser printers too. by fahrbot-bot · · Score: 2

    Kyocera (and perhaps others) has made cartridge-free laser printers for a while now.

    KYOCERA's ECOSYS printers incorporate "cartridge-free" technology using a durable print drum and high yield toner container that provides thousands of printed pages, a low total cost of ownership and less routine user involvement.

    A company for whom I worked back in the 1990s had one and it worked pretty well. It had a print drum rated for 300,000 copies (like a copier) and used toner refills you dumped into a reservoir. The cost per printed sheet was really low compared to toner/drum cartridge-based printers.

    --
    It must have been something you assimilated. . . .
  19. Laser printer by GrandCow · · Score: 2

    Dumped inkjets years ago, went with a laser. Never looked back.

    --
    "Well kids, you tried your best, and you failed. The lesson is, never try." -Homer Simpson
    1. Re:Laser printer by steveg · · Score: 2

      "Friends don't let friends buy inkjets."

      I've been telling people (and employers) this, not for years, but for decades.

      Unfortunately, I haven't gotten my sister to listen, but who do you suppose she calls when she has a problem with hers? :)

      --
      Ignorance killed the cat. Curiosity was framed.
  20. Re:Canon by CanadianMacFan · · Score: 2

    I had a really nice Canon multi-function (MX-850) but when I bought a new Mac it came with the OS X 10.10 and I found out that they weren't going to make the drivers for it. So I had to get a new machine even though the old one worked perfectly. Actually the replacement model (MX-922) had a slower print speed and wasn't designed as well.