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WSJ: We Need the Right To Repair Our Gadgets

An anonymous reader writes: An editorial in the Wall Street Journal rings a bell we've been ringing for years: "Who owns the knowledge required to take apart and repair TVs, phones and other electronics? Manufacturers stop us by controlling repair plans and limiting access to parts. Some even employ digital software locks to keep us from making changes or repairs. This may not always be planned obsolescence, but it's certainly intentional obfuscation." The article shows that awareness of this consumer-hostile behavior (and frustration with it) is going mainstream. The author links to several DIY repair sites like iFixit, and concludes, "Repairing stuff isn't as complicated as they want you to think. Skilled gadget owners and independent repair pros deserve access to the information they need to do the best job they can."

5 of 345 comments (clear)

  1. Re:For a reason..... by mordjah · · Score: 4, Insightful

    Pffft! Come on.. PSU, main board, sound board, breakouts for controls, driver board.. Come on. Not a big deal.. Sure, you aren't doing any component level repair any more beyond some shitty cheapo dried caps , but that ship sailed a while ago unless you are a hobbiest with good tools and a steady hand. It pisses me off to no end that you cannot even buy a repair manual unless you are a "factory authorized service center" no matter how out of warranty.

    --
    "A mind reader? That sounds like sci fi." "Honey, we live on a space ship"
  2. Hostility towards Consumers by Sir_Eptishous · · Score: 4, Insightful

    I think in general there is hostility towards consumers, and not just with things like consumer electronics.

    Digital media such as music, books, video or films?
    While there is an immense catalog of choice with what we can consume, we are are getting less and less able to have control over their choices, due to how "rights holders" and others corral us into their vision of how to consume and deliver this media.

    --
    We play the game with the bravery of being out of range
  3. 'Skilled gadget owners' by kheldan · · Score: 5, Insightful

    For various values of the word 'skilled'. I've been working in electronics for over 30 years. To 'repair' something used to mean 'replace components', but after a certain point it became 'replace an entire circuit board', which will always be a weak substitute so far as I'm concerned. But the real problem is that with the advent of surface-mount components, the door to repairing a circuit board largely became shut and locked to the vast majority of people. When you need (high) magnification and some specialized soldering equipment and supplies just to replace common passive components (YOU try to remove and replace 0402 SMCs with the naked eye!) it puts the job just out of reach of many. Of course most times passive components aren't the problem, and when the integrated circuits are in BGA (ball grid array) packages, and you need a $3000 setup just to remove one, and help from a diety to install a replacement, for 99% of anyone thinking of trying it, it just went entirely out of reach. This is not even touching on the subject of schematics for the device you're trying to repair, which for many/most things you're not getting your hands on for any amount of money, and in some cases you might get threatened with legal action just for trying to get it. Then there's the subject of proprietary software tools that might be necessary, and you're not getting those for any reason from a manufacturer. Even the manufacturers themselves often don't bother repairing anything, they'll just 'recycle' it and send you a new one because the cost in labor alone to repair exceeds what the thing costs.

    Of course I'm going to be reminded that nobody is trying to repair the circuit board in their phone, they just want to replace the battery or cracked screen or whatnot. Manufacturers have never wanted consumers repairing their own devices, so yes they make it as difficult as possible sometimes. It's always been like that. Don't expect that to change, either. You're always going to have to go to 3rd party sources for parts and supplies and information. When we really need to cry 'Foul!' is if they try to make it illegal, though.

    --
    Are YOU using the TOOL, or is the TOOL using YOU? Think about it!
  4. Re: Good example by jandrese · · Score: 4, Insightful

    Phone batteries tend to be around 50-60% of their original capacity after a couple of years. Here is the thing though, it may be difficult but it is not impossible to replace the battery in something like an iPhone. It requires a special screwdriver, but that is easily found online from the same places that sell replacement batteries. The actual procedure isn't especially difficult on most phones. It's not something you would do regularly, but as something you do maybe once to a phone its really not so bad. The tradeoff is that the phone is thinner and lasts longer on the charge. You also lose the ability to carry extra batteries with you on a trip and swap them in as needed, but that was not typical even when it was possible, and less necessary with the higher capacity "permanent" batteries on phones.

    The one thing you do miss is the ability to pull the battery from your phone if you suspect it has been compromised and is spying on you. With baseband hacks you can never be sure if the phone is completely off the way you could back when you could yank the battery.

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    I read the internet for the articles.
  5. Re: Good example by jez9999 · · Score: 5, Insightful

    it is that more people would rather have a thinner phone

    What is it with that, can anyone explain to me? My LG G3 is maybe a centimetre thick and I don't need it to be any thinner. Honestly, why do you need your phone to be thinner than that (and probably more likely to bend)? Are you planning to use it as a credit card?