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Replacement of Writers Leads Gartner's Predictions (computerworld.com)

dcblogs writes: Gartner's near-future predictions include: Writers will be replaced. By 2018, 20% of all business content, one in five of the documents you read, will be authored by a machine. By 2018, 2 million employees will be required to wear health and fitness tracking devices as a condition of employment. This may seem Orwellian, but certain jobs require people to be fit, such as public safety workers. By 2020, smart agents will facilitate 40% of mobile interactions. This is based on the belief that the world is moving to a post-app era, where assistants such as Apple's Siri act as a type of universal interface.

11 of 113 comments (clear)

  1. Flying cars. by Frosty+Piss · · Score: 4, Funny

    And let's not forget the flying cars.

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  2. I wish these articles would just stop by Anonymous Coward · · Score: 5, Insightful

    Things will progress at roughly the rate they've been progressing. In 3 years, things will look basically the same. Some of these things may start to come true, or be in trial stages, mostly though it's nonsense.

    Robobosses will not be a thing. Management as a discipline is not strongly defined. First you have to get executives to widely agree that there is a set method to manage appropriately, at which point you would be able to legitimately evaluate managers. If you've noticed we're nowhere near that happening, you'll realize it won't be automated within 3 years.

    Smart agents show few signs of catching on. Surveys everywhere show Siri is barely being used and even those who use it give up on it frequently.

    What they refer to as "smart machines" sound like little more than the automation of metric gathering.

    I'm tired of reading these stories. Where's the flying cars? Personal space travel for all?

    Most of the "amazing" technology we've gotten recently is just a refinement of things we've been working on for 30-40 years. Internet of things? Electric cars? Smart decision systems? It's all been around for decades.

    Captcha: Marketed

  3. And we believe Gartner? Why? by Kohath · · Score: 4, Insightful

    Do Gartner projections turn out to be accurate? How accurate? How often?

  4. Writers won't be replaced by Todd+Knarr · · Score: 4, Informative

    The kind of document Gartner's talking about isn't the kind that's written, it's the kind that's transcribed from facts with some formatting applied. As the article says, it's sports scores and budget reports and such. It's the kind of stuff I call "boilerplate" and write scripts to handle, eg. to take a small input file with the information defining a C++ class ("This is the class name, these are the data members and their types.") and spit out a properly-formatted C++ class definition complete with all the constructors, assignment operator and standard methods needed (which is oftentimes 2 orders of magnitude bigger than the input file). Actual creative writing, the kind that requires coming up with the information to put into the document, is in no danger of being replaced any time soon.

  5. Flawless AI in 5 years? Yeah, right... by msobkow · · Score: 5, Insightful

    Flawless AI in 5 years to drive those "intelligent" agents?

    Yeah, right.

    They've been predicting "hard" AI within 20 years for about 35 years now...

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    1. Re:Flawless AI in 5 years? Yeah, right... by AthanasiusKircher · · Score: 3, Interesting

      It's possible - you don't really need to make the AI any smarter if you can just make the "consumers" dumber instead.

      That's funny. And it's actually one of TFA's predictions:

      By 2018, 50% of the fastest-growing companies will have fewer smart employees than instances of smart machines. These machines are easy to replicate and there will be a lot more of them.

      One way to read this is that the machines will be easier to replicate. Another way to read this prediction is that companies will just stop paying a premium to hire smart people and just listen to dumb "smart" machines instead, while hiring a bunch of mindless worker drones. Actually, that's what TFA goes on to imply:

      Smart systems, for example, will be analyzing how a factory is being run, or deciding whether people are completing a task at an appropriate speed.

      So in other words, all we're left with is a bunch of mindless "factory" workers "completing a task" within an allotted time, and their mechanical overloads. I guess we're going to replace most mid-level management with "smart machines" to make ridiculous decisions about efficiency on the basis of bad metrics? I suppose it can't be much worse than current management practice at many companies.

  6. Re:Save Your Time by vtcodger · · Score: 3, Insightful

    If the article weren't so badly written, poorly organized and incoherent, I'd suspect it to be the product of a machine -- albeit one hampered by a bad software patch. Anyway, if you replace 2020 with 2040 or 2050, some parts might have some merit. It may provide a bit of insight into the nature of the run_before_you_can_walk "thinking" that will likely precede Silicon Valley's next crash.

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  7. Re:And we believe Gartner? Why? by Opportunist · · Score: 4, Insightful

    It's a bit like horoscope for management. More some kind of entertainment rather than something you should based your decisions on, and you may consider it amusing should once in a blue moon some prediction actually hit the spot.

    Which will instantly be celebrated and danced around by those who really, really want to believe in the crystal ball readings and use it as proof that the system works.

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  8. Re:And we believe Gartner? Why? by Bogtha · · Score: 5, Informative

    They are so hilariously wrong so often you could build a successful career out of assuming they will be wrong about everything. A selection of their idiocies:

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  9. Really? by ledow · · Score: 4, Informative

    Because voice recognition - just for starters - hasn't come on much in the last twenty years.

    Last time I used Siri (which was only a few months ago), I asked it a simple question and it just sat there baffled. I spent twenty minutes trying all kinds of simplification, better pronunciations, and rewording but still it wasn't able to fathom anything useful from it. No, I don't have a strong accent (but what the fuck should that matter anyway?) and no I wasn't in a room full of noise (but - again - are we going to have to go outside and find a quiet spot to get these things to work in the future).

    Apart from where there are obvious detectable keywords that they can make up the rest of the query around, these things are SHIT, and always have been.

    I work in schools, I've dealt with a number of teachers and "learning support specialists" who hear that there is a voice recognition software, who then insist we need to use it for those children unable to write properly, and then trial it and discover just how useless it is - especially if the child already has even the most minor of communications problems too - and then realise what a waste of time it is.

    One teacher I know wanted to write all their school reports using voice recognition because they were sold how wonderful it was by some guy paid to train them. Yeah, in a silent hall, using his exact phrasing, it seemed to work. Ten times slower than typing, but the demo was nice. However, you've not saved time or effort, you still have to double-check everything before it goes out (and inevitably on a computer because the devices aren't even close to being able to be controlled by voice - "Oh, no, change that word elephant to giraffe, please") and the accuracy in any real-world environment or using anything other than very basic phrasing SUCKED. I laughed when they told me that's how they wanted to write their reports - hundreds of them each per member of staff within a one-week window. The technology is honestly that bad.

    And the rest is just bollocks of the highest order.

  10. Re:And we believe Gartner? Why? by dpbsmith · · Score: 3, Insightful

    In 1990 or thereabouts Gartner predicted that OS/2 would become the dominant operating system within about three or four years. It wasn't a throwaway statement, it was a detailed report with a chart and table showing the exact percentages and numbers of installations for MS-DOS, Windows, Mac, UNIX, and OS/2. Windows was going to fade very quickly.

    But that's the way it is with predictions. People will pay for them and just don't seem to care about the accuracy of past predictions.