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Comcast Expanding Data Cap Locations, Training Reps To Avoid Subject (arstechnica.com)
An anonymous reader sends news that Comcast is about to expand its 300GB data cap to more cities in the Southeastern U.S. "Newly capped areas include Little Rock, Arkansas; Houma, LaPlace, and Shreveport, Louisiana; Chattanooga, Greeneville, Johnson City, and Gray, Tennessee; and Galax, Virginia." This happened at the same time organizations are calling on the FCC to investigate Comcast for this practice. A helpful Comcast employee decided to leak the internal training on how Comcast plans to message these data caps to consumers. For example, they direct their representatives to tell customers that areas without a data cap actually have a 250GB cap, but it just isn't being enforced. They even suggest avoiding the term "cap," instead preferring "usage plan." There's also this: "If a customer calls in with any questions associated with the usage policy and how it relates to Net Neutrality, Netflix or observations about how XFINITY services are or are not counted relative to third party services, do not address these items with the customer."
I'd be okay with "usage plans" if I got credited back for the data I didn't use. If I use 200 of my 250 plan this month, then use 300 next month, I shouldn't be charged an overage. I'm paying to use X amount of data. Where the hell is my change back for the stuff I didn't use?
So basically they have a formal policy to mislead, misdirect, or lie to their clients in order to implement a policy and pretend it's always been there?
Isn't shit like this illegal?
Lost at C:>. Found at C.
Pretty sure that any Chattanoogan in their right mind doesn't even have Comcast to begin with.
SJW's don't eliminate discrimination. They just expropriate it for themselves.
>I'm getting every damn pennies worth out of it.
No you're not. You're acting like a child and wasting resources.
It's bad enough that you act like a child, but bragging about your poor behavior is just sad.
Caps don't help with network congestion. They only make network usage more uneven: People use the internet less when they need it least and don't change their usage when they really need or want to use the internet, which is at the same time for almost all people. Consequently, caps reduce usage off-peak and don't help with on-peak congestion.
Caps serve two purposes: They are a method of market segmentation and they make certain network dependent services unattractive. Comcast is a cable operator, and the biggest consumer of bandwidth is video streaming. You figure it out.
Just curious. How do you burn through 300 GB in a week? I think an hour of Netflix programming ~= 1GB, so 24x7 use of Netflix would be about 100 GB in a week. What's a bigger bandwidth hog than that?
He spends a LOT of time masturbating to UHD/4k porn.
It must have been something you assimilated. . . .
> Well, it's their fucking system. You play by their rules, or you go play somewhere else.
No. Not when said company has a local monopoly on broadband. This is exactly when you should have an issue with it.