Zuckerberg Defends 'Free Basics' App With Comparison To Hospitals, Education (indiatimes.com)
An anonymous reader writes: Facebook has been under heavy criticism for distributing its "Free Basics" app in areas of the world that have less-developed communications infrastructure. The app essentially provides free access to a limited selection of internet sites. Free Basics was recently banned in India over net neutrality concerns. Mark Zuckerberg has now published a response in the Times of India.
He says, "We have collections of free basic books. They're called libraries. They don't contain every book, but they still provide a world of good. We have free basic healthcare. Public hospitals don't offer every treatment, but they still save lives. We have free basic education. Every child deserves to go to school. And in the 21st century, everyone also deserves access to the tools and information that can help them to achieve all those other public services, and all their fundamental social and economic rights. That's why everyone also deserves access to free basic internet services."
Facebook and Internet.org are also fighting the bad publicity elsewhere online, and even in local newspapers. "In essence, Facebook is claiming that since people quickly move on from Free Basics, it's less of a threat as a restricted replacement to the neutral Internet, and is more of a stepping stone to it."
He says, "We have collections of free basic books. They're called libraries. They don't contain every book, but they still provide a world of good. We have free basic healthcare. Public hospitals don't offer every treatment, but they still save lives. We have free basic education. Every child deserves to go to school. And in the 21st century, everyone also deserves access to the tools and information that can help them to achieve all those other public services, and all their fundamental social and economic rights. That's why everyone also deserves access to free basic internet services."
Facebook and Internet.org are also fighting the bad publicity elsewhere online, and even in local newspapers. "In essence, Facebook is claiming that since people quickly move on from Free Basics, it's less of a threat as a restricted replacement to the neutral Internet, and is more of a stepping stone to it."
"He says, "We have collections of free basic books. They're called libraries. They don't contain every book, but they still provide a world of good.
The library isn't restricted in what books it carries. Not having all of them is primarily a physical space and economic limitation -- if they could carry all of them they would.
And the books they choose to carry is determined by criteria that is not simply a short list made by their corporate sponsors.
In contrast the restrictions with his internet access are entirely arbitrary and self serving. There is no valid comparison to be made.
resembles a car dealer's tag line in an advertisement. "get the car you deserve..."
Well of course he's mad. This was the bottom floor to begin tracking and monetizing new people. Facebook, and subsequently its stock price, can't grow much larger without fresh product to sell.
When you control the internet you control information.
Just do something that is company-independent. For example provide free internet for everyone at 56k speed. Or provide web-only (not internet).
But preference of one companies' service (Wikipedia, I am also looking at you) is destroying equal opportunity for the next Google/Wikipedia/Facebook.
NB: The message above might reflect my opinion right now, but not necessarily tomorrow or next year.
The hospital may not be able to cure everything, but that doesn't mean they won't try if they can. Oh, unless you're in the USA... then the hospital will ask for your money first. Also, Libraries in the USA don't carry every book because it's physically impossible, but most libraries have an extensive eBook selection now. And they also don't limit your internet access either(well, not counting porn that is). Plus, if the library doesn't have a book they will get another library to send it to you. So his arguments are full of shit.
So if free internet is a basic right... then why not make it public and transparent? Why should they have to go through Facebook and all it's tracking and advertisements to get it?
We have collections of free basic books. They're called libraries. They don't contain every book, but they still provide a world of good.
What Zuckerberg apparently fails to realize is that libraries don't see their users as a product, and generally don't have a vested interest in keeping their users away from the local bookstore and other non-library sanctioned locations. Because users are facebooks product, it creates a massive conflict of interest.
We do not have free basic healthcare. That's one of the major problems with the US. The fact you don't know this means you need to stop trying to save the world until you learn a little more about it.
You know, educate yourself n shit.
We have free basic healthcare.
Uh, in the US? Since when? Unless you mean being poor/uninsured and having hospital ERs pass the cost along to others. Perhaps rich white dudes, like Zuckerberg, and I have different definitions of the word "free".
It must have been something you assimilated. . . .
If his motivations are entirely philanthropic in nature, there is an easy solution to their concerns:
Remove Facebook from the free list, and let the government decide what qualifies for the plan.
I'm a signature virus. Please copy me to your signature so I can replicate.
Obviously Facebook isn't being entirely altruistic here, they are providing access to Wikipedia, local news, weather, Google search, health information etc. and FACEBOOK.
Having said that, you're right the reason a library doesn't have every book ever published is primarily an economic constraint - it doesn't make sense to pay to buy and house everything ever published.
Exactly the same constraint applies to Facebook or a mobile carrier paying for internet access - it has costs, and it doesn't make sense for FB to pay for everyone to stream porn videos from Xvideos.com. It does make sense that someone would offer to pay for your "free" access to Wikipedia, but not offer to pay for your Hulu and Girls Gone Wild surfing. Furthermore, because there is a finite amount of money, if FB DID spend it subsidizing Xvideos in one area, that would exhaust the budget and mean the budget would not also provide free access to Wikipedia in another area.
First of all I have to deal with this beauty: "Public hospitals don't offer every treatment, but they still save lives." Maybe that's true in the USA where Zuckerberg is from, but it's definitely not true in a lot of other countries (even in some poorer ones!). I offer this as just one example of how Zuckerberg is casually trying to dodge the criticisms rather than confront them head-on. He offers slightly off-topic truisms, and then steps back to see if anyone noticed that the topic of conversation has magically shifted.
Despite the rhetoric, he still has not discussed why he feels it is morally acceptable for a private company to provide poor people with limited and privately-controlled information. It is particularly disturbing that the recipients of this "free knowledge" are mostly poorly educated people who are completely unaware of how easy it is for "The Internet" to lie, and who also may not understand that corporate beneficence may in fact be a cover for commercial positioning.
That a library can request a book form anywhere in the world. Sure, it is still technically a limited supply, but a library is not nearly as limited as a college drop out thinks.
"She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
I think at this point Zuckerberg seems like he has developed some form of a messiah complex, in which he believes he has a moral or divine responsibility to be the agent in delivering good to the planet. The fact that he's blatantly comparing his own company's initiatives to a publicly funded library is indicative of that, especially considering Facebook et al stands to profit from this little venture.
Zuck is trying to compare the "Free internet" to independently run libraries, but in reality it's like a broadcast TV station, driven by profit motive. Facebook is a public company with a responsibility to make money for its shareholders. You really think they won't try to monetize this after a while?
They basically let any company that was willing to pay for access get access.
The thing is, any company willing to pay for access, has to make a profit, so only the most expensive service providers pay for access. In many areas, the most expensive service providers were outright conmen, liars, and thieves.
In India, this happened regularly People got locked into long term contracts for ridiculous things, were fed bullshit stock tips from stock manipulators, etc. etc.
The concept of a walled garden can work - but only if you have someone serious about protecting the garden for the benefit of the people, rather than serious about locking the people into the garden.
Facebook is NOT the company you want doing that. They treat people like cattle, farming them. They are in fact pretty much the worst people imaginable to run a walled garden. It's like saying "Hey, we want to protect the sheep, let's hire the wolves to act as bodyguards."
Is there some government subsidy here, or are you completely making shit up? From what I've seen, Facebook and the carriers are the ones subsidizing consumers' access.
There is no doubt that informational and education resources included with free basics are beneficial and even health/life saving to someone unable to afford a pay service. Net neutrality/anticompetitive concerns are also valid, but they are a 1st world problem. We have to solve them in due time, but not the expense of folks getting connected to their families and the world by someone who is willing to pay for it now.
Ad supported Internet has its own share of problems, including journalistic integrity. But no sane person would give up access to all the services until something perfect is created. We shouldn't be hypocrites and demand that of people in other parts of the world.
How about government of India and its world record number of billionaires provide fully open Internet access? Or are critics back at home willing to donate $19.99 per month for connecting the world? If not, they should let whoever is willing do some good.
In terms of bandwidth, a picture really is worth a thousand words, and a video is worth a million. In other words, it costs about the same to deliver one video or a million wikipedia pages.
It does have costs. Fiber lines don't build themselves and upgrade themselves every few years. Cisco routers don't magically appear. Just as importantly for the mobile providers, the backbone providers don't give them free bandwidth. The backbones charge.
So $1 can deliver X number of videos, or X million number of wikipedia views.
what it sounds like you are planning is a controlled infrastructure. Just use the existing infrastructure and put up limited availability sites. But if you want to build out your own CompuServe and/or AOL service you are going to be bashed if you do so leveraging your Facebook service to do it. Or maybe you should create your own religion like L Ron Hubbard did and control those who come to you.
But do not try to take advantage of persons in certain socio economic situations pretending to be their saviour. A Douglas Adams were alive today I'm sure he'd have a very comical yet accurate way of describing what your are attempting to do.
LoB
"Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
TIme to debunk zuckerberg.
"We have collections of free basic books. They're called libraries. They don't contain every book, but they still provide a world of good."
Subset restriction due to space/practical requirements.
"We have free basic healthcare. Public hospitals don't offer every treatment, but they still save lives."
Subset restriction due to healthcare specialisation, costs (in dollars and real resources).
"We have free basic education. Every child deserves to go to school."
Basic education - Sounds like American rubbish. Outside of 'merica the public education systems of most 1st world countries are not just 'basic'
"And in the 21st century, everyone also deserves access to the tools and information that can help them to achieve all those other public services, and all their fundamental social and economic rights. That's why everyone also deserves access to free basic internet services."
This should have started with 'I believe' or 'I want to provide'
Zuck is putting a subset restricton on a product/service which by design is a complete set of functionality so its ultimately for business/money/profit reasons.
Facebook has now published a response written for Mark Zuckerbuerg, in the Times of India.
So if someone wanted to give you free money, but the condition was that you had to suck their dick, you would take it without further fanfare? That's interesting.
Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
"So if someone wanted to give you free money, but the condition was that you had to suck their dick, you would take it without further fanfare? That's interesting."
Sure. Can't promise I won't bite though. In fact, the odds are pretty high.
What Zuckerberg needs to do is appoint an independent board to determine who gets into this. The board should have the mandate to provide access to as much balanced and impartial information as possible, period. The only economic interest in this mandate should be to stay within the budget they are granted.
Aligning a service like tihs with the goals and agenda of any private organization is dangerous indeed. Then it is no longer altruistic and I fail to see how it can ever be good for the people.
Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
all those that met its low-bandwidth technical guidelines would gain approval.
Specifically, mobile websites should work in the absence of:
JavaScript
SVG images and WOFF font types
iframes
Video and large images
Flash and Java applets
Yes, yes, and yes. When I load a page, I don't want 90% of the data to consist of a pile of scripts that exists mostly to violate my privacy, that stupid new style of in-window "pop-up" frame, or generally almost every one of the "modern advances" in website design. Of course, I wouldn't trust FB to decide which content to allow or not, but it sure would be nice for websites to implement these upgrades.
Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
> We have free basic healthcare
Communist. We don't want things like health and security here in the U.S..
Are there no prisons? Are there no workhouses?
- For the complete works of Shakespeare: cat
So Facebook is offering FREE, limited internet to poor people in third world countries. What are the critics of this plan offering to poor people in third world countries? Nothing. Some people like to complain for the sake of complaining.
Taking guns away from the 99% gives the 1% 100% of the power.
You did not describe free.
Nor is is deal.. there are conditions attached. What is sucking on a person's dick costing you? No more than this plan.
Any 'app' that comes out of Facebook or Zuckerberg should be automatically classified as 'malware' and sent straight to the recycle bin, along with so-called 'social media' as well, because all of the above are a plague on humanity that it would do well to forget about.
One problem with the discussion that is occurring online is that _we_ all have Internet access. 80%+ of Indians don't. Ask them whether imperfect Internet access is better than none. The answers you get will likely be quite different...
"In essence, Facebook is claiming that since people quickly move on from Free Basics, it's less of a threat as a restricted replacement to the neutral Internet, and is more of a stepping stone to it."
So.... it's like pot (if you believe government claims about it being a gateway drug)
My eyes reflect the stars and a smile lights up my face.
One notable difference is, with a library, a publisher isn't going to send every book it has to the library for free, since that would impact its bottom line. Free books do not constitute advertising for the books given away, since the people who get them no longer need to buy the book, they just got to read it for free.
> to provide a "light" srvice block multimedia
If they were selling a light-use internet service, sure. They are not. They are giving, at no charge, access to educational materials (and their own site, of course). They are fully within their rights to decide what they want to pay for, to give away.
It never ceases to amaze me what a bunch of self-entitled little spoiled brats Slashdot readers are, as they bitch about people giving things away.
No, because at that point he becomes a telecom provider, and has to follow rules and regulations of telecom companies, which include net neutrality, i.e. not preferring your & your buddies' companies.
NB: The message above might reflect my opinion right now, but not necessarily tomorrow or next year.
> Are you making a value judgement that Wikipedia has more useful merit, and streaming Hulu would be a recreational misallocation of bandwidth?
Yes. Wikipedia it's more useful to struggling people in a third world country than Hulu is. It's been said "be open minded, but not so open that your brains fall out".
> if content providers are allowed to partner with ISPs ... then the open and free internet died that day --- from then on, only billion $$$ megacorporations could become a sponsor and have their website included in the public internet by the end of the decade
Not a terrible guess, but we've actually already been there and done that. In the early years, ISPs actually did only carry content from partner companies. The major ISPs included AOL, MSN, and Prodigy. "By the end of the decade" they all had to change their business model to providing full internet access because people like MORE. That's Americans' favorite thing, "more". It didn't take long for ISPs who offered full unfettered access to everything to win out over those with content partnerships. Again, not a bad guess, not knowing how that actually turned out. But it does in fact turn out the opposite of what you guessed.
> > it doesn't make sense for FB to pay for everyone to stream porn videos from Xvideos.com.
> This is in part a strawman and in part false.
Okay explain to me why Facebook should pay for your porn streaming. Go ahead, and listening.
is "would the recipients of 'free basics' be better off with 'free basics'?" If they would be better off, then I don't see the problem. I'm not a fan of Zuckerburg (or twitter), but he's offering something of value. It may not be the value you'd like to see him offer, but unless someone else if offering something better, good on Zuck. "Half a steak is better than none."
linquendum tondere
He can't imagine himself doing any wrong with this so when he made this statement it was probably genuine.
You misanthropic toady. No one is buying your bullshit. Do the world a favor and recede into the weeds.
Hmm... The library in the village, when I'm home - at least, is not paid for by any taxes - they even pay taxes (albeit at a locked in rate from something like 1860 so not a whole lot in taxes). (I think their tax bill was like $6 per year and they're actually unable to increase their size because of it - or were, more on that in a minute.) See, a long time ago, someone set up a trust and a collection of books to get things started. The library was staffed with volunteers and a single poorly paid librarian. They even participate in the Inter-library Loan deal - at no cost to patrons.
Residents get a library card for free. Tourists, out of town folks, people with camps, etc. all pay a small ($10 - $25/year) fee. Electricity, heat, improvements, etc. are all done via donations.
In fact, they wanted to expand and have some extra space. They wanted to do some remodeling and the donations had provided a goodly sum towards that goal but hadn't provided everything. Doing so would have increased their taxes. A deal was struck with the town and some anonymous person donated enough money and tripled their original trust fund to ensure they can keep running in perpetuity. They can now afford the new tax, have completed the expansion, have computers and internet, upgraded the boiler (and did needed repairs), restored some of the stonework, replaced the windows, and have an emergency fund. They were able to not only meet their needs but someone came along and matched every single donation (up to $10,000) made by an individual and matched every donation (up to $25,000) for any business that was willing to donate.
That anonymous person now sits on the board of directors and, at last count, they had an investment of about 1.2e5 dollars which gave them an average of ~160k dollars for a yearly operating budget. They can now afford to provide computers, pay for two librarians, give a stipend to a few volunteers, have a couple of functions for kids and adults alike, and pay any related expenses while maintaining a budget surplus and have expansion and upgrade plans as well as prepare for emergencies. They were able to complete, with a surplus, their expansion which meant that they could get their copper roof worked on.
No tax dollars went to work on the project, the labor was paid for or was done by volunteers. Some of the material was donated - including some carving done in granite and some fascia work. It's rather nice and only took a few years to complete once the funding was in place. They probably would have managed it without the anonymous donation(s) but those certainly sped the project up and enabled them to do more and come out ahead of where they'd expected to be.
Err... I should also mention that the townsfolk are reasonably certain of who that anonymous person is as the timing is a bit suspect and it's a small town where nothing is really anonymous but they're anonymous just the same.
I guess the point is, not all libraries are funded with taxes. They don't even fund the upkeep on the lawn or even plow the parking lot with town vehicles. It's a pretty nice library that has some great patrons and some great volunteers/paid staff who really believe in the library and its benefits. Some folks have said the anonymous donations have saved the library but I personally believe they'd have met their goals anyhow but that it would have taken longer. There's still some inner debate with that anonymous person as to whether they'll be leaving their own collection behind for said library and then putting the house and some of the property into a trust that enables it to be retained by the library. Something where, with enough work, others can come and study on a more long-term basis would be ideal but that's still a matter of debate and has not been decided and may never reach fruition.
Oh, the town has fewer than 1200 residents and now has a library that exceeds most other libraries in the area in services provided and is on par with square footage equal to, or greater than, many libraries that server much larger populations. It can be done without taxes. This doesn't mean taxes shouldn't take care of it, just that it's not required.
"So long and thanks for all the fish."
Not a terrible guess, but we've actually already been there and done that. In the early years, ISPs actually did only carry content from partner companies.
However, things were a bit different way back then.... these were really pre-ISP information services and BBSes, not ISPs.... they were a precursor to the consumer internet, and internet was seen as "the next big thing". The computer-using community was much smaller back then: mostly technology enthusiasts greatly interested in the next big thing: Very Few consumers only dabbling to sell to in order to sustain a business model. Definitely NOT the type of people who just stay on Facebook all day and perhaps some Youtube, Google for schoolwork, and not much else.
The demographics of internet users have now fundamentally changed, so it's potentially possible now that an ISP could sustain a model of providing free service to just people who only want access to FB and Wikipedia.
The change in demographics means, that we could no longer be sure the AOL/MSN/Prodigy model dressed up to a 2016 version, with some Apps added, could not succeed.
I'm basically saying, that the public has different values than what early internet users and technologists value, so they may make different choices, But I still think the open internet is worth preserving, even if your average consumer does not value it or understand what a great thing it is, And that FB, et all, and whatever will come after them, actually do owe their existence to its openness.
I've seen all these Facebook posts about suck giving away 10 percent of his money, or maybe a unicorn, to people like you and me, on New Years.... Is this that giveaway?
Your reasoning makes perfect sense to me, except you start with the premise that AOL customers were tech enthusiasts. That's not what I recall. AOL and Prodigy users drooled on their keyboards as they stared glossy-eyed just as much as Facebook users do.
A quick shoutout to the good folks at http://www.savetheinternet.in/
They've made it really easy to write to TRAI or your local MP regarding Net Neutrality with their automated email address lists and templates.