Slashdot Mirror


Kid Racks Up $5,900 Bill Playing Jurassic World On Dad's iPad (pcmag.com)

theodp writes: For Mohamed Shugaa, the scariest Jurassic World creature is perhaps Apple CEO Tim Cook, not the Indominus Rex. That's because Shugaa discovered his 7-year-old son had managed to rack up a $5,900 bill playing the Jurassic World game on his iPad in six days. "Why would Apple think I would be spending thousands of pounds on buying dinosaurs and upgrading a game," Shugaa told The Metro. "Why didn't they email me to check I knew these payments were being made? I got nothing from them. How much longer would it have gone on for?" Shugaa discovered his son's 65 in-app purchases when a payment he tried to make to a business supplier was declined. His son had upgraded dinosaurs using the game currency 'Dino Bucks' without realizing it was charging his Dad in real money. The good news is that Apple has decided to refund the money, so the kid doesn't have to worry about Apple making him work 8,500 hours for $5,980 to settle the debt. Btw, before you developers get too excited about the possibility of using In-App Purchase to take kids to the cleaners at $6,000-a-pop, remember that Apple call dibs on the first $1,800!

31 of 540 comments (clear)

  1. Well deserved. by Anonymous Coward · · Score: 3, Insightful

    You let your brat play unchecked with a credit card-enabled tablet, you deserve every bill you get.
    Especially if you're too dumb to read the fine print and adjust your settings, so that these things can be avoided.

    1. Re: Well deserved. by Anonymous Coward · · Score: 5, Insightful

      They require a credit card to install free apps. What gets me is they required password for doing anything on the app store even free apps, but no password to buy thousands in upgrades. It's a deliberate scam, or incredible incompetence. I succpect the latter.

    2. Re: Well deserved. by JMJimmy · · Score: 5, Insightful

      The elephant in the room is that we, as a society, are allowing these games to exist at all. Yes they are entertainment products but they should have limits on their abusive nature. I mean if you can fleece someone for $500 on a game that no one would pay $60 for - good for you you've scammed someone but $5000+ is criminal (or rather should be).

    3. Re: Well deserved. by Jiro · · Score: 5, Insightful

      This is a dark pattern which is a user interface designed to trick people into doing things.

      I'm surprised how many Slashdotters have replied "he ought to keep closer control of what his kid is doing" and "Apple isn't at fault, they just created the system". Apple is responsible for the user interface and just because the user "could have navigated the user interface" and not had his kid buy the in-app purchases doesn't mean that Apple isn't responsible. "You could have figured out the bad user interface" is never an excuse, especially when the bad user interface is on purpose.

    4. Re: Well deserved. by Anonymous Coward · · Score: 5, Insightful

      We don't just "allow" them, as a society, we demand them.

      We're a society that happily spends $8 on a latte we drink in under a minute but refuses to pay $1 for a game we'd spend hours on.

      We're a society that balks at paying a monthly subscription fee to pay for game servers, yet will happily spend far more money on fake items. Think of how many times you've heard of a game "going free to play" and had their profits skyrocket because of it?

      The elephant in the room is that, yes, Apple does absolutely think it's possible some guy will randomly spend $6000 on virtual dinosaurs. It happens all the time. And we, as a society, are quite willing to make that possible solely so we don't have to spend our latte-money on a game we'd spend far more time with. We demanded free to play games, and we got them.

    5. Re: Well deserved. by Rockoon · · Score: 1, Insightful

      They do not. You don't need a credit card. They even provide instructions on how to do this:

      "If you're using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None."
      Its OK to be wrong when you indicate that you might be, otherwise you are declaring something to be a fact that isnt actually as fact. In this case, it makes you a desperate fanboy fuck that happily swallowed what appeared to be a defense of what you covets, but it actually isnt a defense and that what you covet still needs your aid spreading misinformation that makes it look less bad.

      --
      "His name was James Damore."
    6. Re: Well deserved. by JustAnotherOldGuy · · Score: 3, Insightful

      The elephant in the room is that we, as a society, are allowing these games to exist at all.

      I think people should be allowed to spend their time and money on whatever stupid, shallow things they want. They should be able to piss away their entire lives on twitter and facebook and fondle their phone 24/7 if they like.

      It's not for me, but if the bliss-ninnies want to spend their lives waiting for the next photoshopped picture of Kim Kardashian's ass to hit the newsstands, who am I to say no?

      --
      Just cruising through this digital world at 33 1/3 rpm...
    7. Re: Well deserved. by JustAnotherOldGuy · · Score: 4, Insightful

      Fortunately, current iPads have that built-in fingerprint trigger lock that gun manufactures can still only dream of.

      As a firearms owner and carrier (30+ years of EDC) I would never, ever want a fingerprint reader or interlock on any of my firearms. When I pull the trigger, I want it to go bang, period. I don't want to see a "LOW BATTERY" warning or a find out a circuit is fried when I need it most.

      Might as well put a fingerprint interlock on a fire extinguisher or a baseball bat- do you have any idea how often those things are misused?

      (And for the record, I'm not some right-wing whacko, I'm one of the most liberal, left-leaning people you'll ever meet, no joke.)

      --
      Just cruising through this digital world at 33 1/3 rpm...
    8. Re: Well deserved. by AC-x · · Score: 5, Insightful

      As a firearms owner and carrier (30+ years of EDC) I would never, ever want a fingerprint reader or interlock on any of my firearms. When I pull the trigger, I want it to go bang, period.

      Going a bit off topic, but if your gun was instead in the hands of your son or daughter pointing it at themselves or others I bet you'd like it to not go bang. Gun suicide and misuse using family owned guns is a much bigger problem than self defense unless you live in an unusually dangerous neighborhood, and before you say they can commit suicide another way studies in the UK after it switched from poisonous coal gas to safe natural gas shows the overall suicide rate falls if you take away an easy suicide method (no more "sticking your head in the oven")

    9. Re: Well deserved. by Anonymous Coward · · Score: 1, Insightful

      If there was an an intruder in your home and you needed to protect your children or yourself would you want something on your gun that would raise the chances of it failing?

      A responsible gun owner will take steps to ensure that their gun is secured and that children and idiots will not be able to use it. And for every one child shooting themselves or a neighbors child there are dozens of cases where a gun in the house saved a child's life. If I was at my home system I could give you links to several reports to back that up, if you want links just google "homeowner defends with gun"

      Something to consider is that any kind of active locking system like a fingerprint reader or RF fob is going to be opposed by every LEO, body guard, bank guard, and person who needs their guns to work every time they pull the trigger. And LEOs at least will not be required to use them for that very reason. Would you suggest that police be prohibited from having children?.

      How about we just require guns in the home to be secured and stored where children can't get at them? Its not like they will use the key to the gun safe while your in the shower.

      You can't child proof a gun, but you can gun proof a child. By teaching them about gun safety as soon as they are old enough to handle one, and just telling them "Don't touch" doesn't work. Every case of an unintentional shooting, of anyone, is caused by someone not treating a gun correctly.

      And a FYI: you can still kill yourself with natural gas, methane may not be toxic itself but it still displaces oxygen in the air which will make you just as dead as anything else.

    10. Re: Well deserved. by driblio · · Score: 4, Insightful

      Can you imagine a gunman breaking into your house

      No. Thank god i don't live in America.

    11. Re: Well deserved. by gnasher719 · · Score: 3, Insightful

      The elephant in the room is that we, as a society, are allowing these games to exist at all. Yes they are entertainment products but they should have limits on their abusive nature. I mean if you can fleece someone for $500 on a game that no one would pay $60 for - good for you you've scammed someone but $5000+ is criminal (or rather should be).

      I don't quite see the problem. Either the purchaser is a legally competent adult, or he/she isn't. In this case the purchaser was a child, not a competent adult. So no legal contract was entered and the money should be refunded. I'd say the competent adult (the father) should be responsible for any actual damages caused by him not taking car - but that would be for example credit card fees, so a few dollars at most.

      On the other hand, if you, assuming that you are a legally competent adult, make $5000 worth of in app purchases, then that's your own fault. It's the same as handing out $5,000 worth of dollars to strangers on the street. Maybe it would be a reason to have you declared incompetent.

    12. Re: Well deserved. by exomondo · · Score: 3, Insightful

      I spend thousands of dollars jumping out of planes, you could certainly say I'm addicted to it and it is a massive expense. But fuck you if you think you can go on some campaign to stop me just because you don't think it's a wise expenditure and you think I'm being taken advantage of.

    13. Re: Well deserved. by Anonymous Coward · · Score: 1, Insightful

      "...but if your gun was instead in the hands of your son or daughter pointing it at themselves or others..."

      If my son or daughter was not trained in the proper use of and respect of firearms, and/or was not mature enough to be trusted with unsupervised use of a firearm, and they had one of my firearms in their hands, I should be legally liable for failing to properly secure my firearms. Protip: Just as I would _not_ fail to secure toxic chemicals, lighters, and knives in a house with a toddler, I would _not_ fail to secure my firearms in a house with a untrained or untrusted child.

      If my son or daughter _was_ properly trained and trusted, and they were brandishing a firearm in a situation where that behavior was not warranted, there are a couple of things that would be true:

      * Any hypothetical fingerprint interlock device would be also keyed to their fingers, because I trusted them to wield a firearm without my supervision.

      * If they are a minor, both of us should be legally liable for assault charges. (The child, for assaulting. Me, for failing to properly assess the trustworthiness of my child.)

      * If they are not a minor, they should be legally liable for assault charges. I might be liable for contributing to the crime if I failed to properly secure _my_ firearms.

      In short, in the house of a responsible gun owner, a fingerprint interlock system gains you nothing.

  2. Kids Ipad by geoskd · · Score: 3, Insightful

    Whenever the kids ask for a game on their tablets, as soon as it is installed, I log out of the itunes account so that they cant purchase anything more. It takes only seconds, and if this guy can't figure out how / cant be bothered to take that simple step, then he deserves to have to cough up the money. Its like they say, a fool and their money are soon parted.

    --
    I wish I had a good sig, but all the good ones are copyrighted
    1. Re:Kids Ipad by Anonymous Coward · · Score: 3, Insightful

      While you maybe right about the Dad being a moron. Let's not pretend that apps like this are not created with the intent to defraud by deception or addiction and their creators are not in fact part of the worst of humanity.

  3. Re:Why is this even allowed? by Anonymous Coward · · Score: 3, Insightful

    Knowing Apple, why not require that in app purchases have to actually provide you something of value beyond arbitrarily increasing counters in games?

    In-App Purchases require you to enter your Apple ID password. A better question is why has this father provided his password to his son?

  4. Bad Parenting by wjcofkc · · Score: 4, Insightful

    Talk about naive. A seven year old absolutely needs to be supervised when using a mobile or any internet connected device. The most maddening part of this is that he seems to be expecting Apple to babysit his kid.

    --
    Brought to you by Carl's Junior.
    1. Re:Bad Parenting by Anonymous Coward · · Score: 0, Insightful

      Quick guess...you're a lousy parent, and you let your kids play on the tracks, and I bet you're a democrat!

  5. And this is Apple's fault? by Guspaz · · Score: 4, Insightful

    The smart child had memorized his father's Apple ID password

    A password was required to make an in-game purchase, and even if the father entered it himself, that only works for 15 minutes. How is it Apple's fault that the kid memorized the guy's password?

    1. Re:And this is Apple's fault? by thegarbz · · Score: 1, Insightful

      If you took my credit card and ran off with it and started making 100s of micro purchases the credit card company would likely block the card. While I agree that the parent left their financial details insecure, how does such a large sum spent on a single game not trigger some kind of additional protection? Oh that's right profit.

    2. Re:And this is Apple's fault? by Anonymous Coward · · Score: 2, Insightful

      The smart child had memorized his father's Apple ID password

      A password was required to make an in-game purchase, and even if the father entered it himself, that only works for 15 minutes. How is it Apple's fault that the kid memorized the guy's password?

      Because no one in their right mind will spend £4000 on an iOS shovelware turd game - and don't even start to claim otherwise.

      What you should be asking is why Apple don't block these obviously suspect "purchases", and why don't Apple send alerts per-purchase, and why don't Apple lock out further purchases when there's clearly unusual activity against an account. Perhaps if Apple didn't make billions of tax-dodging dollar/pound/euros from this hideous design, they would think a little more about those that buy their products, and not the fucking crooks flooding their online store with blatant scam-ware. Games should have a nature limit on this shit. Say $15. Anything above should be considered a scam or dodgy. All defaults should sided for protection, not protection of scammed/tricked/shady income.

      But hey, you're an Apple shill. Keep pretending the mega-profit ruses Apple & Co run is an honest income. Here's hoping you become hetro and have kids that fuck you over.

  6. Re:the password is needed to install free stuff / by DarkOx · · Score: 4, Insightful

    My question is why would hand a child a device to 'play' with that is tied to a system authorized to make payments? I realize all kinds of people do that every day but its still stupid. You would not hand your kid a wad of cash to used building a house of cards, why would you hand them a computer with credit information embedded?

    Both IOS and Android can be set so you at least have to enter your Apple / Google password to make a purchase. If your device isn't set to lock itself with a short timeout or you ever hand it to anyone you can't trust entirely (like your spouse) then you absolutely should have the password for ordering functions on! It is true that the result is this also requires the password for free stuff, but there again if you can't be arsed to manage the entertainment software on your phone for your kid, you probably should get them their own device like maybe a PSP or their own phone with no credit card info associated.

    Frankly this is an expensive lesson but this day should pay up and learn it well.

    --
    Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
  7. Wow by Schnapple · · Score: 4, Insightful

    This is maybe the shittiest article I've seen posted to Slashdot in a long time, and that's saying something.

    First, why does the blame fall to Tim Cook of all people instead of the developers of the game?

    Second, Apple has already set up a Family Sharing system to prevent just this sort of thing. Never mind the fact that your have to give your kid your password to the account tied to a credit card for this to happen in the first place.

    http://www.apple.com/icloud/fa...

    To say nothing of the fact that in the article itself they said Apple refunded him the money. But yeah, they're assholes because he doesn't know not to give your kid access to your credit card.

    Finally throw in a dash of globalization scare tactics and remind developers that they *only* get 70% of the IAP revenue, which they know about already, and you've got the Slashdot Shithead Trifecta.

  8. Re:the password is needed to install free stuff / by The+MAZZTer · · Score: 3, Insightful

    Steam requires you to reenter your credit card CVC if you've been making a lot of purchases recently. Apple could do something similar.

  9. Re:stop forceing people to enter a password for fr by mysidia · · Score: 3, Insightful

    What, like this and this ? Via Settings > General > Restrictions

  10. In-app purchases are evil by Midnight+Thunder · · Score: 5, Insightful

    I feel IMHO should be banned on any game targeting an audience below 12 years old. At the very least in-app purchases above a certain amount or accumulated amount should require external authentication, to prevent this exact scenario.

    As for the 'in-app purchase are evil' subject, it is because you'll frequently get a free app and then find it goes on to nickel-and-dime the whole experience. What is the real price of a free app with in-app purchasing? Here we saw it was potentially well above $5000. At that price $60 console games look cheap.

    --
    Jumpstart the tartan drive.
  11. Re:Sensationlist click bait again by hankwang · · Score: 2, Insightful

    "Settings > iTunes and App Store > Password Settings"

    This sounds like the beginning of THHGTTG, where the guy's house is bulldozed because he didn't know that he should have checked in the city hall to find out that this was planned.

    The default should be to protect the user against them shooting in their feet and to make them go out of their way to disable the protection. Don't expect them to oversee and remember all potential consequences of typing in their cc number.

  12. Who demanded? by phorm · · Score: 4, Insightful

    WHO demanded fee-to-play (they certainly aren't free) games? Nobody I know fucking did, and most I know hate it.
    First they took local LAN play, so you could only play when online.
    FTP is basically just a scam to hide the real cost of a game, be it free install or otherwise.

    On tablets etc, games didn't *require* paying of course, unless your actually wanted to progress beyond a certain point.

    Meanwhile on PC/console, we got unlockable "achievements", which was kinda cool until those became necessary to unlock items in the game.
    Then off course, came the ability to "pay" for unlocks, so you had the ability to play 10,000h for a sniper scope or pay in order to compete with the fucking rich kids who bought them at $50

    Back to tablet, oh now we're not charging you money, you get game "credits" (which of course your can purchase) to obfuscate the cost of things further.
    Lastly, let us not forget DLC. What used to be legitimate add-ons a year or so after release became 0-day nickel-and-dime cash grabs to get a full game.

    Tell me, when did we ask for this shit? Because it seems to me that as soon as the industry see dollar signs, every fucking game went there. EA was the biggest sell-out, but with them and other big names buying out any game studio that produces a decent product, your choices are pretty much limited to whose dick you want to take up your ass, and with how much lube (lube available in micropayments of $5/application).

    1. Re:Who demanded? by Anonymous Coward · · Score: 2, Insightful

      When we started paying for them.

      Why do you think companies go with free to play? Because they earn more money that way, simple as that.

      We, as a society, voted with our wallets. We voted for free to play. Companies see that and adapt.

      Even Nintendo is jumping on the free to play bandwagon and has started to introduce free to play games to the 3DS.

  13. Not so much by rsilvergun · · Score: 3, Insightful

    It's mostly Whales. Obsessive compulsive types with mental issues. A large percentage of the revenue free to play makes comes from these folks. I think the point the Grandparent was getting at is that these games survive by taking advantage of people with varying degrees of sanity. As a society we like to think that we protect those kind of people. We don't.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/