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Microsoft Denies Rogue Windows 10 Upgrades, Says Users Remain Fully In Control (hothardware.com)

MojoKid writes: Despite significant user outcry that Microsoft Windows 10 upgrade mechanism has gone rogue, installing on customers' Windows 7 and Windows 8.1 machines when their backs were turned or they were otherwise away from the computer, Microsoft is pleading innocent. News broke of the automatic Windows 10 upgrades over the weekend, and in nearly every case, it was claimed Windows 10 installed without user intervention. Microsoft issued the following statement regarding the alleged unplanned upgrades: "We shared in late October on the Windows Blog, we are committed to making it easy for our Windows 7 and Windows 8.1 customers to upgrade to Windows 10. As stated in that post, we have updated the upgrade experience to make it easier for customers to schedule a time for their upgrade to take place. Customers continue to be fully in control of their devices, and can choose to not install the Windows 10 upgrade or remove the upgrade from Windows Update (WU) by changing the WU settings." However, users are still reporting the Windows 10 has allegedly forcefully taken over their machines. Hundreds and maybe thousands of users and IT admins are still chiming in on various threads around the web that they've "been had" by Microsoft.

13 of 515 comments (clear)

  1. You consented to the install... well sorta by Anonymous Coward · · Score: 5, Informative

    The popup before the forced install said "do you want to install Windows 10 now, or download it for installation later". Either of those option is consent to install Windows 10. You probably selected "download for later installation" thinking you'd have a chance to refuse the installation. What you should have done is click the close-box top right.

    It was a trick.

  2. Re:Confirmed by Penguinisto · · Score: 5, Informative

    You missed the point - in either case, the user has to go in and intentionally tell Windows Update to not install Windows 10.

    Most typical users don't even touch those settings, and with the default being that they will get Windows 10 installed, it appears to the user that they got the 'upgrade' forced on them.

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  3. Re: Confirmed by slazzy · · Score: 5, Informative

    On a few of my systems as well. One of them is blackscreened (no video driver for win 10) and no way to restore. I've had to slave the drive in my Ubuntu system. Goodbye Windows for good.

    --
    Website Just Down For Me? Find out
  4. Re:Confirmed by sexconker · · Score: 5, Informative

    False.

    KB3146449 injects banner ads for Windows 10 into IE11.
    KB3146449 does NOT have code to download or install Windows 10 itself. It merely throws ads in your face if you use IE11.

  5. Re:Confirmed by phishybongwaters · · Score: 1, Informative

    It's downloading the files to provide you that almost instant upgrade. Having the files downloaded does not install win10 onto your machine, but it does mean that if you do click install, it will start installing right there, no waiting for 16 gigs of bullshit.

  6. Re:Confirmed by Anonymous Coward · · Score: 2, Informative

    It's doing something that it was never told to do and wasting bandwidth, storage space, CPU time, RAM and electricity to do it.

    Go back to Failbook, you don't understand computers.

  7. Ran Windows Update last night by CrashNBrn · · Score: 3, Informative

    I ran Windows Update last night, and the 'Upgrade to Win 10' (an optional update) was auto-selected.
    The Windows Update page at this point had only one option to click. Begin installation of Windows 10.
    Just like this: http://postimg.org/image/qkvw8...
    You had to go into "show all available update options" which is in small blue text. Deselect the optional update, so that you can select the "important" ones.

    Today, I thought, I'll open Windows Update to see what the small blue text was, to be more accurate...and guess what... yeah the Windows 10 "optional" update is reselected, and if you bother looking at the image above, again the only option to proceed unless you "show all available update options"

    So Microsoft can claim whatever the fuck they want. It's bullshit.

  8. Re:Confirmed by Tharkkun · · Score: 3, Informative

    MS hasn't pushed Win 10 to domain-joined machines. Your 30+ machines are either on a domain, using WSUS instead of Windows Update, or you're lying.

    You seem to be vehemently defending MS and denying that any pushing is going on. Further, you never see Windows 10 as an update in Windows Update. Various updates, in various categories (optional, recommended, important), at various times have installed various versions of the Get Windows 10 "app" since this shit started.

    If you're claiming that this never happened to you on 30+ machines, then you haven't used Windows Update on those 30+ machines in the past 6 months or you're a fucking liar.

    It doesn't auto-push. These people have clicked the Windows button in the system tray and shown interest. Then they cancel it. We have over 120k machines on our network. Less than 1/3 use a domain. The "Upgrade to Windows 10" button appeared on nearly every machine but never once has it been forced. We've since pushed the GSX patch after a couple idiots ran the upgrade on encrypted machines resulting in full data loss.

  9. Re:Confirmed by Anonymous Coward · · Score: 5, Informative

    Did you read the article that you posted? The EULA comes up after installation of Windows 10, as they say here:

    "The EULA is presented to users at the The EULA is presented to users at the completion of the update process. This is the final step."

    So after you decline, it has to go back and uninstall Windows 10. And don't think this process is going to be completely bug-free. And when you hit "Decline" it even says it will "attempt to restore your previous OS" and "the process may take considerable time". If that doesn't scare some users, I don't know what will. And, yes, this happened to me. And I didn't "reserve" my copy of Windows 10. Every time that stupid "Install Windows 10" pop-up came up, it gave me two options "Install now" or "Install later". I kept hitting later. Yes, I should have looked up how to stop that shit in the first place and intended to at some point. But you know what, every time I got on my Windows box, I had shit to do other than try to figure out how to keep Microsoft from installing something I never asked for. So then the other day, I come to my computer and it already upgraded. I was pissed. And then I get the EULA with the option to decline. I would consider myself pretty computer savvy, working in the industry for over 15 years, using Linux, Windows and Mac OX daily. Even I had to stop and consider if hitting "Decline" would then just blow away my entire computer and require a reinstall. So would I blame a regular user from not taking that chance? No.

    So yeah, if you want to keep thinking this only happened to non-savvy computer users, go right ahead. But this whole process was bullshit.

  10. Re:Confirmed by sexconker · · Score: 3, Informative

    You're simply wrong.

    It auto downloads itself over and over on my personal machine despite removing all the Windows 10 and associated "telemetry" updates, putting several entries in my registry that MS recommends to stop it, etc. Every fucking month they reissue the patch and "oopsie" it gets pushed to users who have settings that should block it.

    It hasn't self-installed yet, but it forces the download. I have patches set to download automatically but not install, and recommended updates are OFF. WU is ignoring the fact that all Windows 10 shit is optional or recommended and downloading it anyway. No other optional/recommended update is predownloaded in this manner. (And of course, there was the "mistake" where it was previously pushed as "important" a couple months back.)

    If I had patches set to automatically install as most other users do, then I would have had to restore from backup (again, regardless of my choices to block Windows 10 and to NOT get recommended updates).

  11. Re:Confirmed by hairyfeet · · Score: 4, Informative

    To steal a line from Mel Brooks "bullshit bullshit aaaaaaannnnnnndddd BULLSHIT!"

    I can CONFIRM as it happened to a "granny box" I was planning on running WSUS Offline on, I had just hooked it to the wireless at the shop when I got a call my mom was rushed to the hospital, naturally I took off and completely forgot about the thing and when I got back I started stripping the parts off some rough looking Lenovo boxes and looking up what CPUs they can take and never thought about the system....until I heard its HDD grinding away and flipped the monitor on to see WTF was going on...and found a FULLY INSTALLED Windows 10 with the EULA staring me in the face. I of course declined and it managed to restore Win 7...only to be showing a countdown for Win 10 to install! I had to GWX Control Panel its ass to keep Win 10 from reinstalling.

    If you read above and below me? Same exact pattern, found a fully installed Win 10 with EULA, declined, had to wait while it restored, only to have a countdown. There was NO interaction by me or anybody else, it was sitting in the corner with ONLY security updates set to install.

    --
    ACs don't waste your time replying, your posts are never seen by me.
  12. Re:Confirmed by sabbede · · Score: 1, Informative

    Don't be paranoid. Microsoft is trying to get away from traditional OS lifecycles and shift to an SaS model, hence the push to upgrade. I've been on 10 since it released, and not only have I not looked back, I've come to despise 7. It's shortcomings are painfully obvious now.

  13. Re:Remarkable Coincidence by Darinbob · · Score: 3, Informative

    Which reminds me updates. So I went to look. Oh, 23 updates waiting. Every single one of them it titled "Update for Windows 8.1 for x64-based systems (KB3xxxxxx). Every single one of them is described as "Install this update to resolve issues in Windows. For a complete listing o fthe issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer."

    Seriously every single update looks like this. It's been that way for a long time now, with the only variants being whether it's a basic, critical, or security update. Every. Single. Update! They do not want the user to easily read what's in the updates. And I can tell you that I have seem many of these updates which did NOT resolve issues in Windows unless "issue" is very loosely interpreted (such as needing an upgrade to support Azerbaijan language).

    And "you may have to restart" means exactly that: you may or may not need to restart. They don't want to actually come out and tell you which it is. Any other company would get excoriated over this sort of support.