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Microsoft Denies Rogue Windows 10 Upgrades, Says Users Remain Fully In Control (hothardware.com)

MojoKid writes: Despite significant user outcry that Microsoft Windows 10 upgrade mechanism has gone rogue, installing on customers' Windows 7 and Windows 8.1 machines when their backs were turned or they were otherwise away from the computer, Microsoft is pleading innocent. News broke of the automatic Windows 10 upgrades over the weekend, and in nearly every case, it was claimed Windows 10 installed without user intervention. Microsoft issued the following statement regarding the alleged unplanned upgrades: "We shared in late October on the Windows Blog, we are committed to making it easy for our Windows 7 and Windows 8.1 customers to upgrade to Windows 10. As stated in that post, we have updated the upgrade experience to make it easier for customers to schedule a time for their upgrade to take place. Customers continue to be fully in control of their devices, and can choose to not install the Windows 10 upgrade or remove the upgrade from Windows Update (WU) by changing the WU settings." However, users are still reporting the Windows 10 has allegedly forcefully taken over their machines. Hundreds and maybe thousands of users and IT admins are still chiming in on various threads around the web that they've "been had" by Microsoft.

6 of 515 comments (clear)

  1. You consented to the install... well sorta by Anonymous Coward · · Score: 5, Informative

    The popup before the forced install said "do you want to install Windows 10 now, or download it for installation later". Either of those option is consent to install Windows 10. You probably selected "download for later installation" thinking you'd have a chance to refuse the installation. What you should have done is click the close-box top right.

    It was a trick.

  2. Re:Confirmed by Penguinisto · · Score: 5, Informative

    You missed the point - in either case, the user has to go in and intentionally tell Windows Update to not install Windows 10.

    Most typical users don't even touch those settings, and with the default being that they will get Windows 10 installed, it appears to the user that they got the 'upgrade' forced on them.

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    Quo usque tandem abutere, Nimbus, patientia nostra?
  3. Re: Confirmed by slazzy · · Score: 5, Informative

    On a few of my systems as well. One of them is blackscreened (no video driver for win 10) and no way to restore. I've had to slave the drive in my Ubuntu system. Goodbye Windows for good.

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    Website Just Down For Me? Find out
  4. Re:Confirmed by sexconker · · Score: 5, Informative

    False.

    KB3146449 injects banner ads for Windows 10 into IE11.
    KB3146449 does NOT have code to download or install Windows 10 itself. It merely throws ads in your face if you use IE11.

  5. Re:Confirmed by Anonymous Coward · · Score: 5, Informative

    Did you read the article that you posted? The EULA comes up after installation of Windows 10, as they say here:

    "The EULA is presented to users at the The EULA is presented to users at the completion of the update process. This is the final step."

    So after you decline, it has to go back and uninstall Windows 10. And don't think this process is going to be completely bug-free. And when you hit "Decline" it even says it will "attempt to restore your previous OS" and "the process may take considerable time". If that doesn't scare some users, I don't know what will. And, yes, this happened to me. And I didn't "reserve" my copy of Windows 10. Every time that stupid "Install Windows 10" pop-up came up, it gave me two options "Install now" or "Install later". I kept hitting later. Yes, I should have looked up how to stop that shit in the first place and intended to at some point. But you know what, every time I got on my Windows box, I had shit to do other than try to figure out how to keep Microsoft from installing something I never asked for. So then the other day, I come to my computer and it already upgraded. I was pissed. And then I get the EULA with the option to decline. I would consider myself pretty computer savvy, working in the industry for over 15 years, using Linux, Windows and Mac OX daily. Even I had to stop and consider if hitting "Decline" would then just blow away my entire computer and require a reinstall. So would I blame a regular user from not taking that chance? No.

    So yeah, if you want to keep thinking this only happened to non-savvy computer users, go right ahead. But this whole process was bullshit.

  6. Re:Confirmed by hairyfeet · · Score: 4, Informative

    To steal a line from Mel Brooks "bullshit bullshit aaaaaaannnnnnndddd BULLSHIT!"

    I can CONFIRM as it happened to a "granny box" I was planning on running WSUS Offline on, I had just hooked it to the wireless at the shop when I got a call my mom was rushed to the hospital, naturally I took off and completely forgot about the thing and when I got back I started stripping the parts off some rough looking Lenovo boxes and looking up what CPUs they can take and never thought about the system....until I heard its HDD grinding away and flipped the monitor on to see WTF was going on...and found a FULLY INSTALLED Windows 10 with the EULA staring me in the face. I of course declined and it managed to restore Win 7...only to be showing a countdown for Win 10 to install! I had to GWX Control Panel its ass to keep Win 10 from reinstalling.

    If you read above and below me? Same exact pattern, found a fully installed Win 10 with EULA, declined, had to wait while it restored, only to have a countdown. There was NO interaction by me or anybody else, it was sitting in the corner with ONLY security updates set to install.

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    ACs don't waste your time replying, your posts are never seen by me.