Slashdot Mirror


Zero-Rating Harms Poor People, Public Interest Groups Tell FCC (vice.com)

An anonymous reader links to an article on Motherboard: The nation's largest internet service providers are undermining US open internet rules, threatening free speech, and disproportionately harming poor people by using a controversial industry practice called "zero-rating," a coalition of public interest groups wrote in a letter to federal regulators on Monday. Companies like Comcast, Verizon and AT&T use zero-rating, which refers to a variety of practices that exempt certain services from monthly data caps, to undercut "the spirit and the text" of federal rules designed to protect net neutrality, the principle that all content on the internet should be equally accessible, the groups wrote. Zero-rated plans "distort competition, thwart innovation, threaten free speech, and restrict consumer choice -- all harms the rules were meant to prevent," the groups wrote. "These harms tend to fall disproportionately on low-income communities and communities of color, who tend to rely on mobile networks as their primary or exclusive means of access to the internet."

29 of 205 comments (clear)

  1. can someone give the TL;DR by Anonymous Coward · · Score: 2, Informative

    On what the fck is 0rating

    1. Re:can someone give the TL;DR by kria · · Score: 4, Informative

      Zero-rating (also called toll-free data or sponsored data) is the practice of mobile network operators (MNO), mobile virtual network operators (MVNO), and Internet Service Providers (ISP) not to charge end customers for data used by specific applications or internet services through their network, in limited or metered data plans.[1][2][3][4][5][6] It allows customers to use provider-selected content sources or data services like an app store,[7] without worrying about bill shocks, which could otherwise occur if the same data was normally charged according to their data plans and volume caps. This has especially become an option to market 4G networks, but has also been used in the past for SMS or other content services.
      From https://en.wikipedia.org/wiki/...

    2. Re:can someone give the TL;DR by Sigma+7 · · Score: 4, Interesting

      Zero rating causes some websites to not count towards the data cap.

      Seems minor, but consider users worrying about a data cap limit and not playing Netflix streams, when another competitor isn't subject to that restriction.

    3. Re:can someone give the TL;DR by twistedsymphony · · Score: 5, Informative

      Not a "fast lane", more like a "toll free" lane. The problem here isn't about speed, and I don't believe that's what net-netrality is about either. Anti-Net-Neutrality practices identify the content going through the data stream and treat some packets differently than others based on that content. Net-neutrality is about treating all packets equally, not just in terms of speed, but in terms of cost, or any other factor.

    4. Re:can someone give the TL;DR by mrchaotica · · Score: 2

      Net neutrality is preventing your carrier from slowing down OR SPEEDING UP certain services or sites in relation to others - everything must be on an absolutely equal level.

      Referring to "services" is a little ambiguous. It should be made clear that net neutrality does not prohibit ISPs from discriminating based on protocol (e.g. HTTP vs. VOIP); that's just QoS and is still perfectly reasonable. The key is that the throttling cannot discriminate based on the origin or destination.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    5. Re:can someone give the TL;DR by jonsmirl · · Score: 5, Insightful

      Here's how you abuse zero rating. Make up an ISP plan with 1KB/mth data cap. Then charge $1000/kb overage (like a typical Verizon plan). Then go around and charge Facebook/Google/etc fat fees to deliver their data to the consumer for 'free' outside of exorbitant data plan cap. Now you have achieved total net discrimination on a plan that is net neutral. it is discriminatory because this absurd fee arrangement was created to manipulate you into only using the sites that have paid for zero rating and to abandon the rest of the Internet. Of course the ISP arranges things so that Facebook/Google/etc are yielding them more profit than when you were paying for data access. Facebook/Google/etc go along with this because it increases their profitability by driving more traffic to them.

      You then say "this is cool, I get free Internet". But you aren't getting free Internet, you are only getting Facebook/Google/etc who pay paid for zero rating. You are unable to access any other web site unless you pay $1000/kb for the data. And of course you won't do that.

    6. Re:can someone give the TL;DR by tsqr · · Score: 3, Insightful

      Make up an ISP plan with 1KB/mth data cap. Then charge $1000/kb overage (like a typical Verizon plan).

      Typical?? Verizon's lowest tier data plan is 1 GB/month. Overage rate is $15/GB.

    7. Re:can someone give the TL;DR by DoubleParadoxx · · Score: 2

      Which is egregious bullshit, precisely as jonsmirl implied.

    8. Re:can someone give the TL;DR by rjstegbauer · · Score: 3, Funny

      Whoooosh?

    9. Re:can someone give the TL;DR by parkinglot777 · · Score: 3, Interesting

      QUIT TRYING TO GET THE GOVERNMENT TO SOLVE ALL YOUR ISSUES - THIS STORY IS EXACTLY WHAT HAPPENS!

      So let me ask you this. Who is going to do if not government involved? Let corporations make their own decision and you just keep praying that they won't screw you for their own benefit?

      Any rules have work around. It just happened that corporations have found a way to work around the rules. It is expected later or sooner. Sadly, they found it so early. Now what FCC could do is either to make it a precedence (court ruling) or tighten the rules up. Not sure which one is better...

    10. Re:can someone give the TL;DR by PRMan · · Score: 2

      Somebody explain hyperbole to this guy.

      --
      Peter predicted that you would "deliberately forget" creation 2000 years ago...
    11. Re:can someone give the TL;DR by tsqr · · Score: 2

      And you could probably reach that 1GB in less than an hour. Possibly without your knowledge.

      I suppose you could, if you are clueless about the terms of your plan, ignorant about how your device works, don't set a data usage alert, don't set a data usage limit, and are in the habit of streaming high-bandwidth content without regard for the circumstances. What a nightmare!

  2. A complex game? by kheldan · · Score: 4, Interesting

    Is it possible that the wireless companies are playing a complex psychological game here, trying to turn public sentiment away from net neutrality, by first offering to not (in essence) charge for certain services, secretly expecting someone to raise complaints against the practice because it violates net neutrality, so they can then throw up their hands and say "Sorry, the FCC won't allow us to give this to you for free, so now we're forced to count it against your data cap"?

    --
    Are YOU using the TOOL, or is the TOOL using YOU? Think about it!
    1. Re: A complex game? by Chewbacon · · Score: 4, Insightful

      So ban datacaps?

      --
      Chewbacon
      The Bible is like Wikipedia: written by a bunch of people and verifiable by questionable sources.
    2. Re:A complex game? by Anonymous Coward · · Score: 2, Interesting

      If that's what the wireless operators think they're doing, they're just beyond stupid. What do they think will happen? Every web hoster in the world buys their service? No, they'll buy their place on Facebook, and Facebook becomes the ISPs' only client, with obvious effects on negotiations. They don't like to compete for the millions of customers because we're all cheap bastards who want more bandwidth for almost no money? Just wait until they have to compete for a handful of gatekeepers who can ruin them with a signature under some other ISP's contract.

  3. Re:"Free" is harmful? by kria · · Score: 2

    The argument appears to be that if they offer data for certain apps at a discounted rate, that effectively it means they are overcharging for other things, such as the more general internet service that people using their phone for all their internet would likely to be doing more of. I don't know if I buy it, but that appears to be the argument.

  4. Re:"Free" is harmful? by ShanghaiBill · · Score: 4, Insightful

    So by NOT charging people for what can be a sizable amount of data usage, we're harming poor people?

    Yes. The data usage is not "free", it is just incorporated into the base monthly fee and higher charges for other data. So the ISPs are charging you more to view content they do not own, in order to promote content that they do own.

    It is sort of like Trump's Mexican wall: The ISPs are building the wall around their garden, and making YOU pay for it.

  5. free informed choice is expensive by sittingnut · · Score: 2

    basically on one side we have,
    limited content, mostly preselected by others, offered at zero cost.
    on other side,
    unlimited content, which must be selected by consumer expending time and effort(esp brain), offered at a price.

    economics of mass acceptance of 1st could eventually lead to limitation of all content even for those making 2nd choice, or at least ever higher prices in 2nd choice

    but should government(fcc) decide to ban the 1st prevent that? or let the consumer decide (even if most will choose them 1st)? that is the question. harder to answer than it appears.

  6. Re:"Free" is harmful? by fey000 · · Score: 5, Insightful

    I don't give a rat's ass about the socio-economic status of the people affected.

    I do care about net neutrality.

    The idea that penalising certain data sources is harmful to a free internet seems well accepted. The fact that our retarded legislators couldn't figure out what so many were shouting at them is the real problem. There is no goddamn difference between penalising source A and "helping" every source *except* A. These zero-ratings is the exact thing we said would happen. It's penalising the companies that do not pay for "premium" services.

  7. Not just poor people by jbmartin6 · · Score: 2

    I think the gist of this complaint, /. headline aside, is that zero-rating harms open competition and violates the FCC's policies towards net neutrality. The impact on poor people isn't the focus of it. An example might be how T-Mobile doesn't count Pandora traffic against the cap. While I might prefer to use another music service, I use Pandora since it doesn't count against the cap. Thus putting competitors at a disadvantage. Of course, large established players always have all sorts of advantages.

    --
    This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
  8. Re:"Free" is harmful? by drinkypoo · · Score: 5, Insightful

    No, the argument is basically that the poor make bad choices and the world should be re-arranged to accommodate those poor choices.

    Government exists (in the best case) for the sole purpose of stopping people from making too many antisocial decisions. We can argue about how far that influence should reach, but when the majority of people say they want something and then work against that thing, perhaps there is some merit to the notion.

    The government governs best which governs least, but how little you can get away with is a sticky debating point.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  9. Re:SJWs must in league with the ISPs... by youngatheart · · Score: 4, Informative

    I'm struggling to find the argument for network neturality here

    I'll help.

    A company decides to give people unlimited data use on preferred, highly popular services. Services that those same communities really, really want.

    A company decides to limit customer's access to the internet, while giving unlimited access to their business partners. This is done so that the companies can make more money. The term for this type of business practice is called racketeering. "Racketeering is the act of offering of a dishonest service (a 'racket') to solve a problem that wouldn't otherwise exist without the enterprise offering the service.

    The companies benefiting from zero rating are also engaging in a business practice which is an attempt to keep their own income higher than they would be in an unrestricted market. The consumer is the one who has the least control of the situation and is thus the one most harmed.

  10. Re:Legislating pricing is doomed to failure by mrchaotica · · Score: 3, Insightful

    "Legislating pricing" is not what's happening here. You imply that net neutrality is some sort of government subsidy; it is not. In reality, it's basically just a rule that ISPs have to provide the whole Internet instead of picking some subset (often "coincidentally" controlled by them) to provide at the base cost and then charging extra for the rest.

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  11. Re:SJWs must in league with the ISPs... by mrchaotica · · Score: 2

    The argument is "because I'm rich, I can watch video from any site on the Internet I want (anything from Ted.com to $porn_site) without worrying about data caps, but poor people can only afford to use sites that are zero-rated which limits and/or censors them." Why should only rich people be able to watch Ted talks?

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  12. Re:SJWs must in league with the ISPs... by bluefoxlucid · · Score: 2

    If the solution is only a few people can have it, thus nobody should have it, and nobody should be better off because of other people being hurt, then you're just harming society.

    It's okay for rich people to have toys the rest of us couldn't afford anyway *even if we took those toys away*.

  13. Oh, shut up... by Jawnn · · Score: 2, Funny

    ...you whiny liberal bitches. This is the free market at work. If the telecoms don't want to waste their time on squeezing money from low-lifes and bottom-feeders like "the poor", they don't have to. They should be free to run their businesses in whatever way they find most profitable. Right? So just STFU about net neutrality, and monopolies, all the rest of your socialist ideas.

  14. Re:"Free" is harmful? by religionofpeas · · Score: 2

    Government interference to enforce net neutrality may be harmful to a free internet, but it is not harmful to the customer. Unlimited free markets invariably lead to monopolies and collusions between them to maximize profit, and to erect barriers for new entries.

  15. Like an 800 number by Tony+Isaac · · Score: 2

    Zero-rating is the new 800 number. Remember when you had to pay for long distance phone calls by the minute? Companies who wanted you to use their services would set up 800 numbers so you could call them for free. The receiver of the call paid the bill.

    Zero-rated services likewise have to pay, or have to comply with certain rules, to be included in the zero-rating program.

    800 numbers didn't kill the "neutrality" of phone calling, and I don't think zero-rating necessarily will kill off net neutrality. As long as every business has the same opportunity to become part of the zero-rating tier, and the costs aren't prohibitive, a form of neutrality is preserved. On the other hand, if the carrier only exempts its own services, and doesn't let other in, or makes it cost-prohibitive, then we have a problem.

  16. Racist? by Anonymous Coward · · Score: 2, Insightful

    "communities of color"

    Can someone explain to me why this policy has a racial bias? Or is this just along the lines of "terrorists and pedophiles" and "think of the children" type arguments?