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Facebook Launches 'Agents On Messenger' Platform With Chatbots (techcrunch.com)
Josh Constine, reporting for TechCrunch: Facebook will now allow businesses to deliver automated customer support, ecommerce guidance, content, and interactive experience through "Bots on Messenger", Facebook's term for chatbots. By providing utility through its huge developer and business ecosystem, Facebook could boost loyalty with Messenger, one-up SMS, and keep up chat competitors like Kik, Line and Telegram that have their own bot platforms. Beyond just text, chatbots will be able to respond with structured messages that include images, links, and call to action buttons. These could let users make a restaurant reservation, review an ecommerce order, and more. Facebook is not the only company -- let alone the first -- which has a bot store. Messaging apps Telegram and Kik offer similar functionalities. Popular communication service Slack has also been ramping up its efforts around bots and figuring out different ways to enhance its customers' experience. Two weeks ago, Microsoft also announced a bot platform.
What is this? 1998? Chatbots. GTFOH.
Next you will be able to watch bots chat with each other, no interaction required. They are also working on botbook, where bots post photos and comments for you. It's all the rage among my bot friends.
What would happen if one of these commercial bots has a spontaneous, uncontrollable penis panic while chatting with a customer?
What if the customer asks a legitimate question, and the bot goes haywire and repeatedly replies with:
The customer would not be pleased, I can assure you, if one of these business bots goes crazy like that!
It's been broken for over year. They recommend using a different app and not the Facebook one to chat, but the Facebook app used to work. It used much less battery life than Skype or anything else I tried. It was a good product until they broke it and haven't been able to fix it.
Zuck said the Bush Crime Family forced him to break chat in their mobile apps.
Wow, just looked at the review of the iOS app. About half of them are only one star, and the biggest complaint is that they can't get chat to work again.
Facebook fired most of their mobile devs since they were 100% white male. Give them a few more years, and I'm sure they'll get better.
Firing developers because they're white men will typically leave you unable to produce good software. They're paying for their SJW crap.
OK I officially don't get it. OLD MAN CHECKING IN HERE!!
Is anybody actually interested in interacting with machines via chatbots? Seriously.
The Japanese, they are geniuses. In Tokyo, every three square feet that doesn't have anything in it, they put a vending machine. Pepsi, water, coffee hot or cold, sandwiches, anything you want, you can get from a vending machine. Push a few buttons and it's yours. Don't worry about going to a store and talking to someone. And now here, we have the fuckin brilliant idea that we want machines to talk like people so you have to waste your time talking to them instead of just pushing the button.
What. The. FUCK?
It reminds me of the whole virtual reality/cyberspace craze back in the 90s. Everybody was so excited about the idea that you would be flying through space modeled with 3D graphics to get to whatever you needed on the internet ... when we ALREADY HAD everything on the internet right at our fingertips and we didn't have to waste our time "going" anywhere ... when eliminating distance and scarcity was the WHOLE POINT of the internet.
Who are these people and where do they come up with their dumb fuckin ideas?
Breakfast served all day!
It's obvious when it's been broken for over a year that there is some reason they don't want to fix it.
Since I don't have a Facebook account, I'll have to be sure I'm not doing business with these companies.
#DeleteChrome
I recall them admitting it was a social experiment to determine if users would continue to use broken crap.
The big words like "auto-responder" are out of favor today. Small buzzy words are where the big money comes from! When you go on vacation, make sure you use your afkbot in your email.
-The wise argue that there are few absolutes, the fool argues that there are no probabilities.
Is facebook concerned that the 'content' their actual human users is too high quality or something; and needs a bit more algorithmically spewed slurry to bring the SNR back up to a comfortable level?
I for one welcome our FB neo-nazi chatbot overlords.
Oh, wait, no, I don't.
-- Tigger warning: This post may contain tiggers! --
So, shills manipulating online conversations for shadowy forces, are now getting replaced with machines.
There's no doubting it's an Orwellian honeypot now. My friends and I have taken to calling it, "Facebag".
Before anyone says FB is to big to flail, One word: MySpace.
I Loveeeeeeeeee Facebook! I can't wait for these amazing chatbots!
One more reason I am never installing Messenger anywhere.
FUCK Faceborg and it's messenger and apps and all it's other fuckery.
If I buy something and find that I have to go through faceborg to get tech support I'll send that shit back to where ever I bought it from.
I don't talk to "bots" or machines. I talk to humans when I have business with someone. If I can't talk to humans then I won't do business with you.
Fuck this brave new world.
Am I the only one that thinks these will just end up being used to send Messenger SPAM to people on Facebook?
Are YOU using the TOOL, or is the TOOL using YOU? Think about it!
Hey hon - I just have my new "friend" the FB Agent - can you please tell him your phone number so I can have him call you back with canned message about not pirating DVDs?
Make sure everyone's vote counts: Verified Voting
Or is it a Straw?
Eventually, all this asshattery on the part of Facebook will kill it deader than AOL.
When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.