Sprint Quickly Pulls Video Ad Calling T-Mobile 'Ghetto' (fiercewireless.com)
An anonymous reader writes: Sprint has pulled an ad in which it was calling its competitor, T-Mobile, "ghetto." The ad featured company's CEO Marcelo Claure. "I'm going to tell you a carrier name and I want you to basically tell me what comes to your mind," Claure said in the ad. "T-Mobile. When I say T-Mobile to you, just a couple of words?" Which is when a white woman chimes in, "Oh my god the first word that came to my head was ... ghetto." "That sounds, like, terrible," she says. "I don't know't know. There's always, like, three carriers; there's AT&T, Sprint and Verizon. And people who have T-Mobile are just, like... Why do you have T-Mobile?""We're sharing real comments from real customers," Claure wrote in the aftermath of criticism. "Maybe not the best choice of words by the customer. Not meant to offend anyone."
T-Mobile is by far the best carrier for the money. I don't frequently espouse that opinion because I consider them the "best kept secret" and don't want other people over-subscribing the network.
Maybe racism is just an elaborate ruse by wealthy white people to keep Jazz music to themselves?
As the only major carrier that told the Feds to get a warrant before they would provide access to all of your private data, Hero comes to mind before ghetto.
“I don't know't know. There's always, like, three carriers; there's AT&T, Sprint and Verizon. And people who have T-Mobile are just, like... well, you know, they’re like black and minorities and poor and stuff, and those people, like, live in, like, you know, the ghetto...”
I am one of T-Mobile's earlier customers. I signed up with them shortly after they formed in 1999 because they were the only carrier in Metro Detroit that offered GSM, and I thought it would be useful to be able to use my phone in Europe where I worked for a week or two once a year. Indeed, I used my phone in Europe sparingly. Thanks to number portability, I've had the same phone number for the entire 17 year period.
We've had our ups and downs, but for most of those 17 years T-Mobile was the cheapest option, sometimes by a large margin. Their data service is fast, but only if you get a 4G or 4G LTE signal. You don't want to be stuck on their Edge network for longer than brief periods. Edge is not much better than 1999-era GSM.
I haven't gotten a 3G signal in many years, except where T-Mobile has a roaming agreement with another carrier. In these roaming areas, they give you a tiny monthly allocation of data which I normally exhaust in a few hours. You can still make calls and send text messages as normal. This leads me to conclude that while other carriers have wider deployments, T-Mobile has done a great job at providing coverage where their customers actually live and work. Unfortunately, when you go camping and you have roaming coverage instead of Edge coverage, you will quickly not be able to use the Internet at all, rather than have to settle for slower speeds.
I live, work, and mostly travel where T-Mobile 4G LTE coverage is good. Programs like Waze are much better now at dealing with networks like T-Mobile where speeds can go from 4G LTE to no coverage within ten miles by behaving like you would expect. I used to have problems with apps thinking that everywhere the app is being used the bandwidth will be the same, or the developer naively assuming that their offices in Silicon Valley have similar coverage to places like rural Illinois.
To summarize, if you are a rural user, do not use T-Mobile. If you are a(n) (sub)urban and cost sensitive user like me, go with T-Mobile. You won't always get good coverage in rural areas, but you can at least store your pictures and videos and immediately crush the first 4G LTE tower you encounter once you get within range on your way home.