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Amazon Bows To Pressure To Bring Same-Day Deliveries To Poor Areas (fortune.com)

An anonymous reader quotes a report from Fortune: After pressure from lawmakers, Amazon is revamping its same-day delivery service in response to complaints that it failed to provide service to poor, minority neighborhoods. The retail giant said it would bring its same-day delivery service to all Zip Codes in the 27 cities where its offered, not just in the wealthier areas, according to a Bloomberg report on Friday.

15 of 178 comments (clear)

  1. Perfect by Anonymous Coward · · Score: 0, Insightful

    Once again, those poor stupid incompetent minorities are rescued from having to better themselves in any conceivable way, thanks to us heroic progressives who are always around to babysit and control them for their own good.

    1. Re:Perfect by beelsebob · · Score: 3, Insightful

      Right... I mean, not only should they better themselves, but they should do it without the resources that anyone else has...

    2. Re:Perfect by Anonymous Coward · · Score: 3, Insightful

      Yes, because it's RACIST! /s

      SWJ's don't let cold hard facts get in the way. Same day delivery must be offered equally, even if it doesn't make financial sense for Amazon to offer it. When this logic is applied to home loans, it should not have been surprising what the outcome was.

    3. Re:Perfect by GoChickenFat · · Score: 3, Insightful

      Right... I mean, not only should they better themselves, but they should do it without the resources that anyone else has...

      You're kidding, right? When has "giving" instead of "earning" ever worked? It doesn't matter if its a poor neighborhood that receives excessive tax payer and government attention (free school lunch, no income tax, significantly higher usage of police, fire, and ambulance, neighborhood redevelopment tax credits, Medicare, disability, planned parenthood, free cell phones, protection from getting utility cutoff for non-payment, EBT/food stamps, etc) - poor remain poor due to poor decisions, not lack of resources. The same "hand-out" instead of "hand-up" or "tough love" mentality also fails in the affluent households - think of upper middle class parents with lazy, drug addicted adults still jobless and living at home where the parents think continually giving them things actually helps their kids better themselves - it's never worked.

  2. Re:Redlining... by Anonymous Coward · · Score: 2, Insightful

    The Amazon analytics system didn't care either. It only cares about the number of Amazon customers and Prime subscribers in an area. Not enough customers, no reason to offer same day delivery. It shouldn't be surprising that people in poor areas have more important things to spend their money on than an Amazon subscription. That's the cold hard facts, but facts don't matter to SJW's.

  3. Re:Redlining... by Anonymous Coward · · Score: 2, Insightful

    They understand it perfectly, which is why they didn't go where there are no dollars.

  4. fewer choices by Kohath · · Score: 3, Insightful

    There are no Maserati dealers in poor areas either. I wonder why not?

  5. Re:Redlining... by JoeyRox · · Score: 2, Insightful

    How about if we make it our business to not decide how everyone else is permitted to run their business? My memory is fuzzy but I think some people call this concept free market capitalism.

  6. Re: The Muslim Problem by Anonymous Coward · · Score: 0, Insightful

    You're going to feel pretty stupid when it's your turn to be led to the stoning pit.

  7. I would have told them to go take a hike by BlueCoder · · Score: 3, Insightful

    Same day delivery is a luxury. As a business you want to please as many of your customers as possible as it correlates to making a profit.

    Wealthier neighborhoods order more stuff. Those customers in effect do get (and rightly so) more of a consideration when it comes to service. Smaller areas that correspond to more business. You need fewer drivers than for servicing an entire city. Those customers are paying for better service by doing more business with amazon.

    I will give better service to customers that deserve it. Period.

    1. Re:I would have told them to go take a hike by twistedcubic · · Score: 3, Insightful

      Look at the map of Boston in the article. The missing service area, Roxbury, is dead in the center of the city, completely surrounded by areas serviced by Amazon. Don't assume this is a simple "it's not cost effective" reason, for you don't know.

  8. Some questions by Okian+Warrior · · Score: 4, Insightful

    Same day delivery is a luxury. As a business you want to please as many of your customers as possible as it correlates to making a profit.

    Wealthier neighborhoods order more stuff. Those customers in effect do get (and rightly so) more of a consideration when it comes to service. Smaller areas that correspond to more business. You need fewer drivers than for servicing an entire city. Those customers are paying for better service by doing more business with amazon.

    I will give better service to customers that deserve it. Period.

    Out of curiosity, does that position include other luxuries such as cable and internet service?

    I bet those companies could roll out good service to "selected" areas that give a great profit, and ignore the marginal profit areas.

    Or how about phone service? The per-person infrastructure cost for people in rural areas is staggering!

    Maybe we should let the phone company dial back their service in unprofitable areas.

    Or how about electricity? Same thing.

  9. Re: The Muslim Problem by Anonymous Coward · · Score: 0, Insightful

    Are you retarded ?

    No, seriously...are you ? because you sure as fuck seem like it.

    I bet you're sad you're not living in the 30's. You'd be one of those Nazi apologists, screaming abuse at "Naziphobes".

    There's only one religion that has as its central figure a murdering, lying and stealing pedophile.

    There's only one religion that is trying to spread itself by the sword, right now. Not 400 years ago, now. RIGHT NOW.

    There's only one religion that has, in the states that have adopted it as the basis for their laws, decreed the death penalty for homosexuals, apostates and atheists. Not 600, 400 or 200 years ago. RIGHT NOW.

    People like you make me sick.

  10. Oh please by Sycraft-fu · · Score: 3, Insightful

    If you can't see the difference you are being deliberately dense. If Amazon offered NO service to an area, that's one thing, however same day delivery service is a pure luxury. Not only is it not necessary to get something same day, you can always get it next day or later, it is something you cannot get in all areas period, or on all items. Not every city or state has same day delivery, and even if your area does, only some items have it as they have to be stocked at the local warehouse.

    So trying to argue that not bringing it to some area is somehow the same as not having electricity is asinine.

    Further, you discover that in fact some services are NOT available in all areas. Move to a really rural area and try to get cable service. You'll find out the cable company will just flat out say no. The cost is too far in excess of the returns, they won't run the wire. You have to settle for satellite.

    Also things like electricity and phone are different in that they are public utilities, specially regulated and subsidized. You generally have no choice in who your electric transport provider is, there's only one grid, and so the government regulates it. Part of that regulation can be provisions for access to difficult areas, paid for by taxes and fees. Part of your phone bill is fees to pay for phone service to remote locations where there is tens of thousands of dollars in radio links and long-haul lines so that the person who gets the service can pay the same as you.

    So if you are arguing Amazon should be a regulated utility ok, but that is a different argument, also a pretty nonsensical one given that they are a retail goods store, just one of many.

  11. Yet Another Argument Based on Race / Income by PeteJanda · · Score: 3, Insightful

    Any subject can be viewed through a racial or economic lens, but does that mean the argument has legitimacy or merit? Methinks not. Step 1: Pick a historically disadvantaged minority or a currently underperforming group. Step 2: Data mine some negative, unique aspect of said group. Step 3: Start a crusade to right the perceived wrong. Example: Pick a group like Native Americans. Point out that they don't have the same access to the myriad varieties of pasta sauce as everyone else. Write a Bloomberg article about the injustice of Prego's distribution strategy and then watch the ad dollars roll in from the click bait piece. This absurd example is effectively what Bloomberg did with its analysis. Good grief. Amazon would be happy to make money off of quadriplegics if it could. Race has nothing to do with its strategy. Leave the company alone.