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Microsoft Will Stop Supporting Windows Live Mail 2012 (office.com)

An anonymous reader writes: "Windows Live Mail 2012 users are on notice: Switch to a modern email client or lose access to any Microsoft email accounts they have," reports InfoWorld. In a Thursday blog post, Microsoft informed users of their Windows Live Mail software that "the time has come for you to upgrade to a new email application." Outlook.com is moving to a new Office 365 infrastructure which uses protocols not supported by Windows Live Mail, meaning its users "will not be able to send or receive Outlook.com email from Windows Live Mail 2012 after your account is upgraded." InfoWorld points out this affects users with email addresses ending with @outlook.com, @hotmail.com, @live.com, or @msn.com.

The Outlook team's corporate vice president posted on the Office.com blog that "We recognize that changes like this can be difficult and apologize for any inconvenience this causes you..." adding that "we are confident that you will love the benefits and performance of the new Outlook.com," and recommending users switch to the Mail app on Windows. The Inquirer reports that Microsoft also emailed the software's users, suggesting that "If you are using Windows 7, you can upgrade to a newer version of Windows to enjoy the Mail app and the other benefits."

13 of 105 comments (clear)

  1. Standards? by QuietLagoon · · Score: 5, Insightful

    ... Outlook.com is moving to a new Office 365 infrastructure which uses protocols not supported by Windows Live Mail,

    Soooo.... which one doesn't support the standard email protocols that the rest of the world seems to use, the new Office 365 infrastructrue or Windows Live Mail?

    1. Re:Standards? by msauve · · Score: 2

      I suspect it's Win Live Mail. My work email is through Office365, and Thunderbird/IMAP works fine (and doesn't force you to top post, like Outlook does).

      --
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  2. There you go again by ITRambo · · Score: 4, Insightful

    Microsoft, how come much of what you do these days makes life more miserable for computer users instead of making it easier?

  3. That's fine by hcs_$reboot · · Score: 2, Insightful

    I stopped supporting Windows a long time ago

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  4. Re:Useless bullshit by squiggleslash · · Score: 2

    This is useless bullshit- there is NO need to move to a mail app on Windows just to send and receive mail.

    That's not what this story is about. This story refers to support for a specific Microsoft Windows mail app being discontinued. I would say it's the opposite of what you describe, but it's not even that - you'll continue to be able to use other Windows mail apps, as well as the web interface, to Hotmail and Outlook et al.

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  5. Re:Useless bullshit by Harlequin80 · · Score: 4, Interesting

    Kind of but not really. The problem is they tried to lock people in with the Windows Live Mail app and if you are using the microsofts servers via windows live mail it forces a proprietary connection method. So the issue isn't with the server, they support all the normal basic suite of email sending and receiving methods. The problem is they tried to build a walled garden with their software 5 years ago and now don't want to support their own crap.

    Of course they could release an update for windows live mail which removed the "force https stream / don't allow imap for microsoft domains" and the software would work with their server upgrades.

  6. Re:They are phasing out Windows Live Mail 2012 by Anonymous+Brave+Guy · · Score: 5, Insightful

    Evolve or die!

    Or just just use services and mail clients based on established, independent standards, and spend your time on more important things than Microsoft's upgrade treadmill.

    Register yourself a domain name of your own so you can control which service(s) will receive your mail in the future while you're at it.

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  7. Re: Did they ever really support it... by Anonymous+Brave+Guy · · Score: 3, Insightful

    They used to, at least much better than this. That's the saddest thing about the Microsoft strategy in recent years: not only are they not delivering the kinds of benefits they should be to justify the lock-in they're asking their customers to accept, they're actually going backwards in several important ways that those customers will notice. They're so busy trying to beat Google and Apple at their own game (and failing) that they've forgotten how to be Microsoft.

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  8. And I thought Microsoft had it all figured out by SuperKendall · · Score: 2

    Surely, I thought, Microsoft had come up with the best way possible to terminate a service - initially give it the name "Windows Live Service X" then on termination change the name to indicate status.

    But here we find Windows Live Mail 2012 will NOT be renamed to Windows Dead Mail 2012, instead it will BE Dead while named Live. How does that make any sense?

    Well as the old saying goes, naming is one of the hardest problems in CS...

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  9. What is Windows Live Mail? by DogDude · · Score: 2

    What is Windows Live Mail? Is it an email client? Did it come bundled with an OS? I've never heard of it before, and I work in a 100% MS shop.

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    1. Re:What is Windows Live Mail? by ITRambo · · Score: 4, Informative

      It was a part of Windows Live, which contained a group of programs that were better than the ones built into Windows, that was upgraded to Windows Live 2011 and finally to Windows Essentials 2012, which you can still download and install today at http://windows.microsoft.com/e... . The 2012 version was pretty nice. Our shop used to install it on all the Windows 8 PC's that we sold. With webmail so popular we only load it when customers still on XP ask us to move Outlook Express over. Windows Live Mail imports the .wab contacts and the Identities email folders perfectly. Now, Microsoft had to go and break something else. They seem to be hell bent on moving casual consumers away from Windows. It really is odd behavior.

  10. and spend hours setuping DNS, MX, SPF, DKMI by JcMorin · · Score: 2

    Setuping your own mail server is fine. I do that. But it's far more time consuming that upgrading a mail client... especially when from time to time your ip block get banned for no reason. Requesting reviewer and get unblocked.... with hotmail.com domain you don't have to deal with that.

    1. Re:and spend hours setuping DNS, MX, SPF, DKMI by thegarbz · · Score: 2

      Yeah because I paid a fee for my domain and then clicked a checkbox and my host did everything for me. Not hours. Not minutes. Probably about 10 seconds, maybe 45 seconds if I read what the button actually did.

      There's a lot of options between "outsource everything to MS", and "build your own server from the ground up and self micromanage".