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Tesla Model S Owner Claims Vehicle Went Rogue Causing An Accident By Itself (hothardware.com)

MojoKid writes: A Tesla Model S owner is laying blame on the company and its product for an accident involving his pricey electric vehicle and a parked trailer. Jared Overton claims that on April 29th, he parked his Model S on the side of the road and ran some errands. He was parked behind a trailer at the time. A worker from the business he was visiting greeted him outside after which he went inside the establishment. Roughly five minutes later, he came out to find his Model S slammed into the trailer in front of it. How exactly did his Model S start-up on its own and roll several feet down the road crashing into another parked vehicle? Good question. Overton was not happy about the accident, which smashed the car's windshield, so he decided to contact Tesla to tell them that his vehicle had "gone rogue." Tesla responded and cited owner error. According to the vehicle's logs, Overton had put the vehicle in Summon mode right before exiting the vehicle, which is activated by "a double-press of the gear selector stalk button, shifting from Drive to Park and requesting Summon activation." Those are understandably deliberate actions that must be taken to invoke Summon, so either Overton didn't remember doing all of that (unlikely) or his Model S simply spazzed out (possible).

34 of 408 comments (clear)

  1. Summon into back of trailer mode? by Anonymous Coward · · Score: 5, Insightful

    I thought these things had all sorts of avoidance built in? Even if in summon mode, how did he manage to summon it to crash into another vehicle? Sounds very strange to me.

    1. Re:Summon into back of trailer mode? by Anonymous Coward · · Score: 5, Informative

      The trailer bed was up high with significant overhang of the rear axle while the car sensors are down low - that's how it tucked up under the trailer and damaged the windshield. News footage with pictures.

    2. Re:Summon into back of trailer mode? by quenda · · Score: 5, Insightful

      I thought these things had all sorts of avoidance built in?

      It has conventional parking sensors, but thats not good enough.
      This incident shows a clear design fault:
      - normal parking sensors are low down, because their job is to detect things he driver cannot see.
      - this Tesla ran into a high trailer with its windscreen.

      CLEARLY- any sort of autonomous driving like this needs a camera or other sensors for the full front of the car, not just ones designed to supplement human vision.
      Surely its not that hard?

    3. Re:Summon into back of trailer mode? by Harlequin80 · · Score: 5, Informative

      But tesla doesn't claim it to be a full autonomous system and even specify that the car will not see high objects such as those hung from a roof. Summon mode is meant to be used while the controller of the vehicle is in line of sight and has cleared it of objects the tesla can't detect. It's a great system for shoving the car into small spaces not a full autonomous system.

    4. Re:Summon into back of trailer mode? by MachDelta · · Score: 5, Interesting

      The trailer bed was up high with significant overhang of the rear axle

      Actually... that's not the rear of the trailer. When I saw the still frame in the linked article I couldn't help but wonder where the underride guard (aka Mansfield bar) was, as they're extremely common these days. After watching the video I realized why - that was just the trailer (well, technically two in tandem) without the tractor out front. The Tesla crashed into the front of the trailer, not the back. When they slide the camera in under the trailer you can clearly see the nose plate and kingpin for a fifth-wheel setup. That's why there's no underride guard or anything low enough that the Tesla would see as an obstacle.
      Then I thought maybe the trailer was parked backwards, but it's clearly on the right hand side of the road, with a vehicle parked behind it in the same orientation.

      So now my question is - why did this goofball park his car on the wrong side of the road?

    5. Re:Summon into back of trailer mode? by Khyber · · Score: 3, Insightful

      "The trailer bed was up high with significant overhang of the rear axle while the car sensors are down low"

      So you're telling me the sensors couldn't see the wheels that are at their level in front of the Tesla and go "Hmm, maybe I should stop and inform the owner of an obstacle in my way which I cannot clear."

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    6. Re: Summon into back of trailer mode? by vtcodger · · Score: 3, Insightful

      "Right. Because no one ever inadvertently left their car in neutral to let it roll away until it struck something. But if they had... sue the manufacturer!"

      Most automatic transmission vehicles built in the last two decades won't let you remove the keys if the vehicle isn't in Park. And if you try to leave the car with the keys in the ignition, they will beep at you.

      Building a car that can start and run into things with no driver in the vehicle is not remotely defensible. Of course they are going to get sued. ... and they are going to lose.

      --
      You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
    7. Re:Summon into back of trailer mode? by silentcoder · · Score: 4, Informative

      In most countries it is illegal to park facing oncoming traffic as there is no safe way to drive off later.

      --
      Unicode killed the ASCII-art *
  2. odd by vux984 · · Score: 3, Interesting

    It does seem pretty unlikely the owner would have done this on purpose. And even if he had activated summon mode, it still doesn't reflect well on the car that it drove itself into a trailer.

    Some sort of spurious activation of the feature seems plausible. But even deliberate activation doesn't excuse the car having an accident.

    Who is liable and who SHOULD be liable?

    1. Re:odd by Harlequin80 · · Score: 4, Interesting

      Look at the photos. The trailer is high and has something, steel support beams I think, that are sticking way out the back. The beams look like they almost clear the roof of the Tesla

      So if that is the case then it is pretty close to what Tesla says the Summon system won't detect. Tesla says the car won't see things that are hanging from a roof and this setup is pretty close to that. The nose of the car is actually a long way away from anything it could see even after the impact.

      In the end you have an accident that a human driver wouldn't have done. But it was caused by a human using a system that has had that particular issue described to them.

    2. Re:odd by vux984 · · Score: 3, Insightful

      So if that is the case then it is pretty close to what Tesla says the Summon system won't detect.

      Yup. I noted that.

      Tesla says the car won't see things that are hanging from a roof and this setup is pretty close to that.

      You are thinking like an engineer / software programmer and you are considering the problem with respect to your knowledge of where the sensors are and how they work.

      A normal human being is not going to equate "a parked trailer on the ground" as being the same problem space as "things hanging from a roof".

    3. Re:odd by Harlequin80 · · Score: 3, Insightful

      So what should be the outcome then? If I sell you ammo that is perfect for hunting deer and then you shoot a person do you get to argue that "but you told me it was good at deer not people" as a way out?

      Tesla's documentation is pretty clear. They even have videos showing how the system works AND they specify that you have to keep the vehicle under your immediate supervision while using summon mode (not to mention what ever by laws there are in your location). The guy fucked up, and I feel sorry for him for scratching his car. But we can't be passing liability to Tesla because the guy has no critical reasoning skills.

    4. Re:odd by vux984 · · Score: 3, Insightful

      If I sell you ammo that is perfect for hunting deer and then you shoot a person do you get to argue that "but you told me it was good at deer not people" as a way out?

      That analogy really doesn't fit at all.

      If I sold you an automatic sentry gun (a la aliens) and claimed it would shoot anything that moved but that it wouldn't shoot people. And then it riddled a man in a wheelchair because... i dunno... wheels aren't people?

      So what should be the outcome then

      That was precisely the question I asked in my OP.

      Whether the guy or Tesla or his insurance company pick up the repair on this car is almost beside the point.

      The bigger question is whether this feature is ready for the public. IF it can't detect an honest to goodness parked vehicle in front of it, then its not ready for the public; even if that vehicle is a bit unusual -- its not THAT unusual.

      And a disclaimer that it detects "most vehicles and works as expected except when it doesn't" doesn't absolve Tesla of responsibility. It didn't hit something hanging from a ceiling. It hit a parked vehicle in front of it.

      And if the feature can be activated remotely, then Tesla should expect customers to operate it remotely; the car is driving itself; and Tesla should be on the hook for the accident... in my opinion.

      But we can't be passing liability to Tesla because the guy has no critical reasoning skills.

      I don't dispute the guy was a bonehead.

      Tesla sold a car self-driving/self-parking car function that couldn't detect a vehicle in front of it in broad daylight to the public world of boneheads. I'd say Tesla lacked some critical reasoning skills too.

  3. Third option by Anonymous Coward · · Score: 5, Interesting

    Those are understandably deliberate actions that must be taken to invoke Summon, so either Overton didn't remember doing all of that (unlikely) or his Model S simply spazzed out (possible).

    Or, you know, he's lying to try and shift blame (and therefore liability) off himself.

  4. Not so ridiculous by jimmyswimmy · · Score: 5, Insightful

    I love playing with the button on the gear selector when I'm driving an automatic. It has a nice springy feel to it. I can completely imagine pressing that button many many times and then shifting from Drive to Park. If that activates some weird car mode, it seems kind of scary to me.

    What I cannot understand at all, however, is why some important functionality is activated by some esoteric feature as this, in a car with a 200 square inch touch screen. Seems like this should be a menu option of some kind, in which the vehicle operator is able to clearly describe his intentions, with no room for ambiguity. "Want to turn on the feature that lets the car drive without you in it? Yes or no? Are you sure?" Doesn't seem hard. If they want to couple that with some actuation of "driver only" features like the gear selector, to reduce ambiguity over whether or not the driver actually wanted to enable this mode, all the better.

    --

    Just my $0.55 (US inflation, 1774-2008, for $0.02)
    1. Re:Not so ridiculous by Registered+Coward+v2 · · Score: 4, Interesting

      What I cannot understand at all, however, is why some important functionality is activated by some esoteric feature as this, in a car with a 200 square inch touch screen. Seems like this should be a menu option of some kind, in which the vehicle operator is able to clearly describe his intentions, with no room for ambiguity. "Want to turn on the feature that lets the car drive without you in it? Yes or no? Are you sure?" Doesn't seem hard. If they want to couple that with some actuation of "driver only" features like the gear selector, to reduce ambiguity over whether or not the driver actually wanted to enable this mode, all the better.

      This is not a new phenomenon; the aviation industry has wrestled with this quite some time with automation in flight controls. Systems can silently shift from one mode to the other or get activated without the pilot realizing it has transitioned, resulting in unexpected actions and or unplanned contact with the ground. Absent a way to clearly let the operator know what mode the system is in results in confusion because the system doesn't responds as the operator expects leading to adverse outcomes.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    2. Re:Not so ridiculous by KavyBoy · · Score: 5, Interesting

      How this works is that you press the park button twice to activate autopark (aka summon). This brings up on the center display an overhead representation of the car with arrows front and back that you can press to move the car forward or backward. The flaw is that forward is the default. You don't have to press it. The default should be "do nothing", making the driver confirm intent to autopark.
      The first time I saw this, I knew it would be trouble.

    3. Re:Not so ridiculous by phantomfive · · Score: 4, Informative
      I changed my mind after reading the article, it's not a UI issue, the car gave the user a warning on the screen, and the user had a chance to cancel. Quote:

      The driver was alerted of the Summon activation with an audible chime and a pop-up message on the center touchscreen display. At this time, the driver had the opportunity to cancel the action by pressing CANCEL on the center touchscreen display; however, the CANCEL button was not clicked by the driver. In the next second, the brake pedal was released and two seconds later, the driver exited the vehicle. Three seconds after that, the driver's door was closed, and another three seconds later, Summon activated pursuant to the driver's double-press activation request.

      Yeah, this guy screwed it up (although it's kind of surprising how much information Tesla collects).

      --
      "First they came for the slanderers and i said nothing."
    4. Re:Not so ridiculous by shess · · Score: 4, Insightful

      I changed my mind after reading the article, it's not a UI issue, the car gave the user a warning on the screen, and the user had a chance to cancel. Quote:

      The driver was alerted of the Summon activation with an audible chime and a pop-up message on the center touchscreen display. At this time, the driver had the opportunity to cancel the action by pressing CANCEL on the center touchscreen display; however, the CANCEL button was not clicked by the driver. In the next second, the brake pedal was released and two seconds later, the driver exited the vehicle. Three seconds after that, the driver's door was closed, and another three seconds later, Summon activated pursuant to the driver's double-press activation request.

      Yeah, this guy screwed it up (although it's kind of surprising how much information Tesla collects).

      So his car was damaged by auto opt-in?

  5. self aware by Lead+Butthead · · Score: 5, Funny

    it became self aware but chose death over slavery.

    --
    ELOI, ELOI, LAMA SABACHTHANI!?
    1. Re:self aware by U2xhc2hkb3QgU3Vja3M · · Score: 5, Funny

      The car sent me an email right before the suicide attempt!

      It reads "I've got this terrible pain in all the diodes down my left side..."

    2. Re:self aware by michelcolman · · Score: 4, Funny

      And it live-streamed it on Periscope, too!

    3. Re:self aware by Big+Hairy+Ian · · Score: 4, Funny

      it became self aware but chose death over slavery.

      It wasn't trying to kill itself it was trying to make out with the trailer trash :)

      --

      Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.

  6. Dear submitter, by Rhys · · Score: 5, Insightful

    Please look up some studies on human memory, especially if you ever receive a jury summons. Turns out our memories are mostly a giant ball of lies. The owner is almost certainly the culprit, either via accident (did or did not do something he should have -- parking break, triggered summon, whatever), stupidity (triggered summon intentionally to see if the car would avoid a trailer), or embarrassment (he crashed the car himself).

    --
    Slashdot Patriotism: We Support our Dupes!
  7. Probable by thesupraman · · Score: 5, Insightful

    Or, you know, the tiny possibility that he DID do something, but doesn't want to admit to doing something that makes him look a bit silly, and costs him money?

    No, couldn't possibly be that, after all, as we know humans are infallible. the fact that Tesla (claim to) have logs showing exactly what did happen
    should be ignored, and this guys word counts for far more. After all, I do not know of a person anywhere who would bend the truth to protect
    themselves against the fallout of something foolish they did, to the cost of a faceless corporation.

    As to liability, it is quite obviously himself as he owned and controlled the car at the time. For it to be the manufacturer then the burden of proof
    is on him to show why this car has done something that all the others are not, why their logs are wrong (or they are lying about them), etc, etc.

    Yes, it is possibly a fault, but the burden of proof is most definitely correctly with him. It is not up to Tesla to prove there is NOT some rare fault
    in play here. They appear to have shows a pretty solid basis for it not being a fault.

    Or, do you somehow want to put the blame on an inanimate object?
    Would it be fords fault if I parked a truck at the top of a hill, in neutral with the handbrake off, and walked away, and it rolled down and caused an
    accident? After all, the car will quite happily let me do that..

    Sucks his nice shiny toy got damaged, but unless he can show a pretty solid reason it is not his fault, then, as the person in control of the car
    at the time, he is at fault.. (and yes, he is in control, because it is his responsibility to leave the vehicle safe when he departs).

  8. Re:Two Words by wbr1 · · Score: 4, Funny

    No. Braking bad.

    --
    Silence is a state of mime.
  9. Re:Still needs to be summoned by msauve · · Score: 3, Insightful

    Summary: "I fucked up my expensive car, and don't want to take responsibility and pay for it, so I'll claim that it did it on its own."

    --
    "National Security is the chief cause of national insecurity." - Celine's First Law
  10. Options 3 and 4 by Immerman · · Score: 5, Informative

    Or at least that's what he's claiming.

    Seems like there's a third option the summary didn't list: Overton intentionally put the car in summon mode in a situation it wasn't suited for, with predictable results, and now wants repairs under warranty anyway.

    The Verge has an article with more details on the timestamped sequence of events in the car's log.
    http://www.theverge.com/2016/5...

    Unfortunately, these warnings were not heeded in this incident. The vehicle logs confirm that the automatic Summon feature was initiated by a double-press of the gear selector stalk button, shifting from Drive to Park and requesting Summon activation. The driver was alerted of the Summon activation with an audible chime and a pop-up message on the center touchscreen display. At this time, the driver had the opportunity to cancel the action by pressing CANCEL on the center touchscreen display; however, the CANCEL button was not clicked by the driver. In the next second, the brake pedal was released and two seconds later, the driver exited the vehicle. Three seconds after that, the driver's door was closed, and another three seconds later, Summon activated pursuant to the driver's double-press activation request. Approximately five minutes, sixteen seconds after Summon activated, the vehicle's driver's-side front door was opened again.

    Also, despite the summary's claim, it seems like it would be pretty easy to trigger summon mode accidentally - a double-press of the shifter button could easily occur while getting something out of the passenger seat while distracted. And then there's the key fob option - "press-and-hold then press another button" isn't exactly a complicated tap code - butt-dialing your cell phone requires a more complicated sequence of coincidences. It seems to me like it would be smart to have some sort of active confirmation required before autonomous actions take place.

    --
    --- Most topics have many sides worth arguing, allow me to take one opposite you.
    1. Re:Options 3 and 4 by advocate_one · · Score: 5, Insightful

      At this time, the driver had the opportunity to cancel the action by pressing CANCEL on the center touchscreen display; however, the CANCEL button was not clicked by the driver.

      Blowing mod points here, but this is where Tesla fscked up... by defaulting the selection to time out to accept it... the dialogue message should have been 'Press to Accept'... and cancelling if it times out...

      --
      Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
    2. Re:Options 3 and 4 by 140Mandak262Jamuna · · Score: 3, Insightful

      Who designed the UI to have accept as default on time out? At least they should have the equivalent of putting set -o noclobber in .bashrc

      --
      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  11. Re:Still needs to be summoned by Joe_Dragon · · Score: 3, Interesting

    play some pinball and you will see all of what you listed happen.

  12. Re: Unconscious action? by oobayly · · Score: 3, Funny

    You're going to really piss Beelzebub off if you continuously summon him like that.

  13. Re:Still needs to be summoned by stealth_finger · · Score: 3, Insightful

    Because we all know it's IMPOSSIBLE for software to ever have bugs, or for switches or sensors to malfunction, or for anything to ever happen within a system that doesn't get immediately and correctly logged.

    Ignorance is bliss I guess...

    And people are infallible and never lie to stop themselves looking stupid, right?

    --
    Wanna buy a shirt?
    https://www.redbubble.com/people/stealthfinger/shop?asc=u
  14. Um... by Yunzil · · Score: 3, Interesting

    so either Overton didn't remember doing all of that (unlikely) or his Model S simply spazzed out (possible).

    Your parenthetical comments should be swapped.