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Microsoft Will Stop Spamming Android Users With Office Ads In The Notification Tray (betanews.com)

An anonymous reader writes from a report via BetaNews: The notification tray in Android serves a very specific purpose. There's a clue in the name -- and it's nothing to do with advertising. Android user Thom Holwerda was upset this week when Microsoft Office for Android started to spam him with ads for apps he already had installed. There are many questions here, one of which is why is Microsoft ignoring Google's guidelines and using the notification tray to display ads? Thom, from the website OSnews, found that the copy of Word he had installed on his Nexus 6P was spamming him with ads for Excel and Powerpoint -- which he was already using. Mark Wilson from BetaNews contacted Microsoft and they said, "Our team is actively investigating the occurrences of these notifications." After pressing further into the issue, a Microsoft spokesperson said, "Microsoft is deeply committed to ensuring that we maintain the best possible experience for our customers in addition to complying with all applicable policies. We have taken the action to turn off these notifications. This update will be reflected in the coming days." In other semi-related news, users can now remove the 260-character path length limit in the Windows 10 build 14352.

55 of 110 comments (clear)

  1. Kindle app. too. by Anonymous Coward · · Score: 1

    The kindle app spams the notification bar too.

    1. Re:Kindle app. too. by dpidcoe · · Score: 1

      Yep. I figured it was just a fluke the first time it happened. Uninstalled Kindle immediately after the second occurrence. Sucks for amazon because I consume a ton of ebooks on my phone. I'll continue to manage my own ebook library and manually pull .epubs off my calibre server into aldiko rather than put up with an app that spams the notification bar.

  2. Uhoh by Anonymous Coward · · Score: 2, Informative

    "Microsoft is deeply committed to ensuring that we maintain the best possible experience for our customers in addition to complying with all applicable policies. "

    Uhoh, so that means they won't quit spamming you in the Notification Center, and clicking the close X will instead take you to the play store page for office.
    Likely they will make sure there are 10-20 chime reminder sounds that will play too whenever the ad spam is onscreen.

    After the next update they will raise he price of their apps and install malware to open the play store and purchase office apps for you again all silently in the background.

    1. Re:Uhoh by msauve · · Score: 1

      Just wait until they start trying to auto-install Win10 on Android phones.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
  3. apply this lesson to ALL notification trays by Anonymous Coward · · Score: 4, Informative

    People don't like being spammed with ads in any notification tray. Learn your lesson, Microsoft. This applies to GWX every bit as much as it applies to Office.

    1. Re:apply this lesson to ALL notification trays by AthanasiusKircher · · Score: 1

      People don't like being spammed with ads in any notification tray. Learn your lesson, Microsoft.

      Sorry to be cynical, but exactly how will Microsoft "learn its lesson" here? That phrase is usually accompanied by a punishment (or at least a threat of one).

      But it's not like Microsoft will actually be "punished" for this. It's not like their sales of MS Office will go down significantly because of this. Microsoft has been selling a bloated office software suite for 20 years, and reasonable free alternatives have been available for at least a decade -- but every time this comes up here, you have a hundred people shouting, "But, but -- everybody else uses MS Office, and the converters screw up the formatting moving between office suites!"

      As long as MS Office has the dominant market share, there's no threat to them, hence they have no reason to "learn their lesson."

      (Oh, and I'm sure this could lead to a typical discussion about how someone is missing function X in LibreOffice or whatever that only Excel does. Yeah, I know. But if corporations spent 1/10th of the money and time resources they spend on MS Office (as well as support and training for new upgrades, etc.) instead helping to improve open-source alternatives, we'd have a much better FREE office suite and MS Office would be dead within a couple years. Instead, we all just keep paying the Microsoft license tax, year after year.)

  4. Some day we'll all look back and laugh at this by Anonymous Coward · · Score: 1

    Some day when our neural implants wake us up at 3am with notifications full of advertising spam, we'll all laugh and pine for the good old days when we could simply ignore the phone and go back to bed. We're already tumbling down the slippery slope. They can pretend to care and apologize all they want, we know the truth.

    1. Re:Some day we'll all look back and laugh at this by Somebody+Is+Using+My · · Score: 2

      Some day when our neural implants wake us up at 3am with notifications full of advertising spam, we'll all laugh and pine for the good old days when we could simply ignore the phone and go back to bed. We're already tumbling down the slippery slope. They can pretend to care and apologize all they want, we know the truth.

      I am reminded of this:

      Leela: Didn't you have ads in the 21st century?"

      Fry: Well sure, but not in our dreams. Only on TV and radio, and in magazines, and movies, and at ball games... and on buses and milk cartons and t-shirts, and bananas and written on the sky. But not in dreams, no siree.
      - Futurama, A Fishful of Dollars

      As the quote indicates, its probably far too late for us to try and draw a line at dreams -- or neural implants or system-tray notifications -- as the places where advertisements dare not go. We've repeatedly shown the advertisers that they can stick their messages anywhere and we'll roll over quietly.

    2. Re:Some day we'll all look back and laugh at this by Moof123 · · Score: 1

      Ads have gotten so bad that there seems to be a bit of a backlash lately, so there is hope. Ad-blocking has become mainstream, and I find the web to be a nightmare when I am on a device without it.

      We cut the cord more out of frustration with ads than for cost. I'd rather watch old reruns on Netflix and pay the extra $4 a month for the mostly ad-free Hulu option than watch free TV with excessive inundation of ads. Fighting the losing tide against keeping Windows 10 off my home PC is more about fighting the ads they have slipped in than getting spied on by M$.

      Since mostly cutting ads out of our home lives I am doubly repulsed when I am stuck with ones that sneak through. I am really hoping my kid grows up watching only a fraction of the ads I did as a kid.

  5. Yeah, right? by jenningsthecat · · Score: 4, Insightful

    FTA: "Microsoft is deeply committed to ensuring that we maintain the best possible experience for our customers". This from the company that brought us trickery-based forced 'upgrades' to Windows 10? Who are they trying to fool?

    Why do companies bother to say this kind of crap? Do they think we believe them? Is it a nervous tic? Maybe the marketing droid equivalent of boilerplate legal disclaimers? These assholes should really listen to themselves some time. Then again, self examination is clearly not something they're willing or able to do.

    Maybe corporate person-hood, along with the legal rights it bestows, should also allow for corporations to be locked up in psych wards until their sociopathic / psychotic / schizophrenic symptoms and behaviours are under control and they're judged fit to return to society.

    --
    'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
    1. Re:Yeah, right? by Some+nick+or+other · · Score: 1

      It's the corporate version of dictatorships holding elections. Nobody believes them but they feel they have to do it anyway.

    2. Re:Yeah, right? by houghi · · Score: 1

      Why do companies bother to say this kind of crap?

      Because it works, so why should they NOT do it? This is just another "If it is stupid and it works, it is not stupid." Enough people either do not care or buy into it and that is all that matters.
      Looking at their bank account, I don't think they are doing that bad.

      And talking about the marketing droid equivalent of boilerplate legal disclaimers, what about that company that said customers held their phone wrong. I am sure people left THAT company by the millions never to return and they are now broke, right?

      They do it, because it works.

      --
      Don't fight for your country, if your country does not fight for you.
    3. Re:Yeah, right? by careysub · · Score: 1

      Impressive piece of understated sarcasm. Well done!

      --
      Starships were meant to fly, Hands up and touch the sky - Nicky Minaj
    4. Re:Yeah, right? by ripvlan · · Score: 1

      The needle has moved too far to one side. MS has entered the era of "consumers are ad consumers" -- Windows 10 "spams" ads in the notification tray all the time. After upgrading to Win10 I was constantly presented with "Get Office365 today - cheap!" - like multiple times. Apparently the same team was in charge of Android platform too.

      When I type in the name of a program in the Start-bar - my work computer (Win7) provides results nearly instantaneously. My home PC (similar horsepower) running Win10 balks because it is merging the Bing results with local results.

      I just want to run Calculator damit - not Buy one!

    5. Re:Yeah, right? by Darinbob · · Score: 1

      Because corporations never say "yup, we're guilty, we're embarrassed that you called us on it, we are currently undergoing ethics training."

    6. Re:Yeah, right? by imidan · · Score: 1

      Why do companies bother to say this kind of crap?

      People tell lies all the time, and most of them don't bother me that much. Politicians lie, and I get it. They tell lies that people want to hear so they can get elected. White lies smooth social interactions. All kinds of lies. But this particular lie really pisses me off.

      It often starts with words like 'To better serve our customers' or 'For your convenience' and then it says something that makes my life worse and less convenient. And it's so goddamn transparent.

      'To better serve our customers, we are closing the only branch of our business in your town. The nearest branch will be conveniently located 40 miles away.'

      Fuck you. You aren't doing it to better serve your customers, you're doing it because you've decided that this branch doesn't bring in enough money. You're already pissing me off by closing the store. Why piss me off more by shitting all over me with lies?

      Sorry. Sore topic.

    7. Re:Yeah, right? by lgw · · Score: 1

      Ask the Trump supporters.

      Please take your political tribal signalling to Reddit, where it belongs.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    8. Re: Yeah, right? by N!k0N · · Score: 1

      So .. never, then?

    9. Re:Yeah, right? by beastofburdon · · Score: 1

      Hell, /. if full of ignorant and gullible people who will believe anything their "party" says. "Party" in this case being used in the broadest sense possible to include political, vim/emacs, systemd/init, and so on.

      Always assume that what someone is telling you is bullshit unless there is evidence for it, that goes for what you tell yourself as well.

    10. Re:Yeah, right? by thegarbz · · Score: 1

      Are you saying people don't believe trump and are lying in the polls or that Trump will actually do anything he claims he's going to do because in that case I'll ask people to mod you +5 funny.

    11. Re:Yeah, right? by Coren22 · · Score: 1

      Ask the Trump supporters.

      Yeah, because Trump is the Devil, and Hillary is God!

      God, grow up already, you are insulting yourself by posting that garbage.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  6. Android by ledow · · Score: 5, Informative

    One of the beauties of Android?

    You can just "turn off notifications" on a per-app basis. It's literally like one press-hold and one click from any notification you see.

    1. Re:Android by mwvdlee · · Score: 2

      The problem with this is that these apps may use actual notifications as well, which you'd also no longer be seeing.

      --
      Slashdot social media options: AIM, ICQ, Yahoo, Jabber and Mobile Text. Why no MySpace?
    2. Re:Android by Gojira+Shipi-Taro · · Score: 5, Informative

      What possible notification could I actually want/need from WORD, FFS? It's a word processor, not a godsdamned calendar.

      --
      "Oh my God. This is terrible. This is the end of my Presidency. I'm fucked."; ~ Donald J. Trump
    3. Re:Android by SharpFang · · Score: 1

      You're excluding a good deal of decent free apps. AdAway, blocks ad hosts at the hosts file. It's funny how some apps squirm and complain that the ad hosts appear to be down.

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    4. Re:Android by SharpFang · · Score: 3, Funny

      [Clippy] "GPS positioning indicates you've spent past 4 hours at an establishment known to serve liquors, and you seem to be texting a contact named 'ex'. Would you like me to assist you in editing the text message?"

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    5. Re:Android by c · · Score: 2

      Cloud stuff, if you use it.

      Google Drive/Docs will notify (if you want) about cloud uploads/downloads of documents in some cases. For example, if you set some large documents to be available offline they can take some time to be available.

      I assume MS does something similar, but for all I know it's just there for Clippy.

      --
      Log in or piss off.
    6. Re:Android by SharpFang · · Score: 1

      That wasn't the question. Considering the expected level of intoxication (causing difficulty writing) you'd *want* that notification. Whether it would do you any good is an entirely different matter.

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    7. Re:Android by beastofburdon · · Score: 1

      I didn't know you could do that, thanks! That makes tracking down that garbage much easier, so that I know what to delete.

  7. Simple solution by CptLoRes · · Score: 1

    I got the notification spam from Microsoft apps too, and the solution was simple. I disabled any notification for the offending apps in Android. When I want to work on a document I open it. There is no need for notifications of any kind in this type of application. So in a classic example of cry wolf, Microsoft has made it so that I will no longer get any notifications from their apps.

    1. Re:Simple solution by mrbester · · Score: 1

      A better solution is to report the app and uninstall it. If enough do so, Google might annoy Microsoft by removing it from the store.

      --
      "Wait. Something's happening. It's opening up! My God, it's full of apricots!"
  8. Re:Microsoft policy by Anonymous Coward · · Score: 1

    If you really think you need telemetry off because "OMG, they're spying on my secrets" (which by the way has been shown to be false), then just set a firewall rule to block the endpoints for their telemetry. They do document them.

  9. all of microsoft's software was by FudRucker · · Score: 1

    was the first thing i disabled on my samsung when i got it, along with office apps there is onedrive and onenote and skype, all of which had their permissions removed and disabled from running, i would uninstall them completely if i could do it without rooting my phone, i did not know samsung included so much third party crapware so now my next cellphone will be a Nexus and hopefully google will not include microsoft's products pre-installed

    --
    Politics is Treachery, Religion is Brainwashing
  10. Asshattery deluxe... by Knightman · · Score: 5, Insightful

    All the shit Microsoft have pulled the last year only mean that a lot of people gets pissed off.

    Microsoft has become that guy in the office nobody can stand because he is a total asshole but they have to deal with him on a daily basis anyway - which means when they get the chance to get rid of him they will.

    --
    --- Reality doesn't care about your opinions, it happens anyway and if you are in the way you'll get squished.
    1. Re:Asshattery deluxe... by ITRambo · · Score: 1

      I agree. The current level of arrogance at Microsoft makes the Gates/Ballmer days look timid and somewhat pleasant in comparison.

    2. Re:Asshattery deluxe... by thegarbz · · Score: 3, Insightful

      which means when they get the chance to get rid of him they will.

      Unfortunately he's liked by the boss an therefore not likely to move on, so the best we can hope is not invite him to any social events.

  11. Slashdot, no. Bad Slashdot. by dinfinity · · Score: 2

    In other semi-related news, users can now remove the 260-character path length limit in the Windows 10 build 14352."

    How the fuck is that even remotely related?

    1. Re:Slashdot, no. Bad Slashdot. by Alumoi · · Score: 1

      Because Microsoft? Just saying.

    2. Re:Slashdot, no. Bad Slashdot. by SharpFang · · Score: 1

      Hello, I just took a big dump on the hood of your car. In other news, though, I stopped pissing on your door.

      (see how not-entirely-evil am I now?)

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  12. Re:Microsoft policy by Anonymous Coward · · Score: 1

    "OMG, they're spying on my secrets" (which by the way has been shown to be false)

    Where was this shown to be false? The packets phoning home from Windows 10 are encrypted. No one but Microsoft can definitively say what they contain, and my trust for Microsoft has evaporated lately.

  13. Re:The usual evil from Microsoft by Salgak1 · · Score: 3, Funny

    "Microsoft: Where '50 Shades of Grey' is not Surburban Wife Porn, but a Management Philosophy . . . "

    (evil grin)

  14. Yeah, lets put two totally unrelated news together by Anonymous Coward · · Score: 1

    Slashdot is not your personal blog.

  15. Microsoft is becoming desperate... by QuietLagoon · · Score: 1

    ...There are many questions here, one of which is why is Microsoft ignoring Google's guidelines and using the notification tray to display ads?...

    Probably for the same reason that Microsoft is ignoring their own guidelines and making the "X" dismissal of a dialog box mean "OK, do it".

    .
    Microsoft is starting to look desperate for ongoing customers, and they have realized they cannot compete when they stay within the guidelines that everyone else respects..

  16. This is not a QA fail by rickb928 · · Score: 1

    Marketing can never see a message delivered, be it a pop-up, pop-under, tray message, anything, as a failure.

    Every impression is a success.

    But the rest of the product team should be more circumspect, and recognize this for what it is - abuse.

    QA is dead to me, Agile notwithstanding.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
    1. Re:This is not a QA fail by iampiti · · Score: 1

      The rest of the product team is aware that this is unacceptable, they just have to go with it because the boss mandated the feature.
      QA probably verified that the ads came up when they should

  17. What are they investigating? by jetkust · · Score: 1

    "Our team is actively investigating the occurrences of these notifications."

    So their app is pushing advertisements for other apps of theirs? What is this supposed to be? A glitch?

  18. Windows 10 next please? by Burstaholic · · Score: 4, Insightful

    I had to uninstall the version of Office that came with Windows 10 to get rid of the 'Upgrade Office Today!' notifications. I upgraded to LibreOffice, of course.

  19. Enlightenment by JustAnotherOldGuy · · Score: 1

    Here's all you need to know:

    Microsoft doesn't care what its users want, Microsoft cares about what Microsoft wants.

    And now you know everything there is to know about Microsoft.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  20. Re:Microsoft policy by Darinbob · · Score: 1

    Microsoft policy #1292: If the media starts reporting on Microsoft being a dick, apologize and claim that we're improving the user experience.
    Microsoft policy #1293: Blame the user.

  21. A good read by Archfeld · · Score: 1

    Venus, Inc.

    by Frederik Pohl, C.M. Kornbluth

    Subliminal ads projected onto your retinae. A very good and topical read. Published in 1984 no less. Think I'll go have a venus cola now, suddenly I have a craving.

    --
    errr....umm...*whooosh* *whoosh* Is this thing on ?
  22. Re:Microsoft policy by Darinbob · · Score: 1

    Of course he's condescending. He's from Microsoft and following police #1290.

  23. Re: Microsoft policy by Darinbob · · Score: 1

    Enemies that throw chairs at you are easy to deal with; dodge the chair, speak in slow quiet tones when he's nearby. Enemies that seek to undermine you are more difficult, you need to be on constant vigilance.

  24. Re:Microsoft policy by Darinbob · · Score: 1

    If you block the telemetry by using your hosts file, it won't always work because some of this software ignores the hosts file and uses hardcoded addresses. You need an external firewall to block them, and remain vigilant to changing addresses. This is not something easy for the normal user.

  25. Re:Microsoft policy by beastofburdon · · Score: 1

    It only works if you do it at the router level. Windows ignores it own firewall when it comes to telemetry. Good luck preventing it when you are using a wifi hotspot.

  26. Re:Microsoft policy by Coren22 · · Score: 1

    Microsoft policy #1293: Blame the user.

    Isn't that one from the Apple playbook? You're holding it wrong.

    --
    APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?