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Even In Remotest Africa, Windows 10 Nagware Ruins Your Day (theregister.co.uk)

Iain Thomson, writing for The Register: When you're stuck in the middle of the Central African Republic (CAR) trying to protect the wildlife from armed poachers and the Lord's Resistance Army, then life's pretty tough. And now Microsoft has made it tougher with Windows 10 upgrades. The Chinko Project manages roughly 17,600 square kilometres (6,795 square miles) of rainforest and savannah in the east of the CAR, near the border with South Sudan. Money is tight, and so is internet bandwidth. So the staff was more than a little displeased when one of the donated laptops the team uses began upgrading to Windows 10 automatically, pulling in gigabytes of data over a radio link. And it's not just bandwidth bills they have to worry about. "If a forced upgrade happened and crashed our PCs while in the middle of coordinating rangers under fire from armed militarized poachers, blood could literally be on Microsoft's hands," said one member of the team.This is not a one-off case. We're reading about similar incidents everyday. Automatic updates, accidental automatic update, and the humongous data that these updates eat are ruining user experience for many. These are real issues. It's been roughly a year since Windows 10 has been officially available to consumers, and Microsoft is yet to address the issue.

32 of 224 comments (clear)

  1. Sue the Donator by Anonymous Coward · · Score: 2, Funny

    Why won't somebody donate some consulting help for the people using inappropriate operating systems in life-critical conditions?

  2. Boot to the head by Lord_Rion · · Score: 5, Insightful

    We keep hearing about this... it's clear that Microsoft doesn't care. I don't understand why people are so shocked by that concept.

    --
    --Hired Net Grunt
    1. Re:Boot to the head by whoever57 · · Score: 5, Insightful

      it's clear that Microsoft doesn't care.

      It's not that Microsoft doesn't care. Microsoft cares. The software is working as designed. Microsoft would be upset if the software did not work in this fashion.

      Did you mean that Microsoft cares about its users? When has Microsoft ever done that?

      --
      The real "Libtards" are the Libertarians!
    2. Re:Boot to the head by hey! · · Score: 2, Insightful

      Microsoft got where it is by selling, not to user, but to people who buy stuff that other people have to use.

      The only successful (to some measure) consumer product the've ever made is the XBox, and that's largely a matter of developing relationships with game studios. No user buys a Microsoft console because of the cool things Microsoft put on it; those are tolerated rather than embraced. People buy XBoxes to run games; they've largely been lukewarm at best to Microsoft's attempt to take charge of their entertainment consumption.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    3. Re:Boot to the head by Impy+the+Impiuos+Imp · · Score: 2

      X-box was a panicked reaction to the burgeoning TiVo/set top surfing market. Who cares about a home PC when you can surf through your TV? Make it Direct X-based for easy (so to speak) cross-development. This had to work, unlike the myriad other "me too" projects they flopped at.

      As it turned out, it was the touch screen tablets that wrecked home PCs as a necessity, and their "me too" of that did indeed flop.

      --
      (-1: Post disagrees with my already-settled worldview) is not a valid mod option.
    4. Re:Boot to the head by geoskd · · Score: 4, Insightful

      This incident was like the Fukushima accident -- a whole bunch of rare things stacking up.

      Bullshit. This was a simple case of Microsoft being completely out of touch with their user base. Even to this very moment, the powers that be at Microsoft have the attitude of "who gives a damn? What are they gonna do about it? Switch to Linux? Hahahaha"

      Microsofts core customers are ignorant and Microsoft knows it. The rest of us have been held at ransom by this core bunch of retards for decades now. Those of us who could, switched to anything else long ago for everything we could.

      --
      I wish I had a good sig, but all the good ones are copyrighted
    5. Re:Boot to the head by amiga3D · · Score: 2

      Most corporations care about their customers as to their potential as a future sale. Microsoft is not burdened by this need to worry about future sales as they have a virtual monopoly. No matter how badly they shit on their consumer base they will all eventually purchase another microsoft licensed product. Only a few geeks who are able to use linux or a bsd alternative or those who spend the extra money to buy Apple which has it's own problems are able to avoid being subject to the whims of Redmond.

  3. When it happens in real life healthcare by Anonymous Coward · · Score: 4, Insightful

    and a patient is dead as a result, then this issue will get noticed. Not until then.

    1. Re:When it happens in real life healthcare by Anonymous Coward · · Score: 2, Insightful

      and a patient is dead as a result, then this issue will get noticed. Not until then.

      Only if it's a patient in a Western country. Nobody in Redmond will care if people from a developing nation die as a result, because they don't have the money it takes to hire the kinds of lawyers that can beat Microsoft's legal army.

  4. Lame excuse... by K.+S.+Kyosuke · · Score: 4, Funny

    "If a forced upgrade happened and crashed our PCs while in the middle of coordinating rangers under fire from armed militarized poachers, blood could literally be on Microsoft's hands," said one member of the team.

    Sorry, it's your fault, pal. Didn't you know that Windows was an ancient American word meaning "I can't configure Ubuntu"?

    --
    Ezekiel 23:20
  5. Re:ENOUGH ALREADY! by Anonymous Coward · · Score: 3, Informative

    Now can we PLEASE stop seeing the same goddamned story posted every goddamned day?

    I'm guessing this concept is way too difficult for people like you, but you don't HAVE to read these stories and you don't HAVE to comment on them

    Or maybe you can get a refund from Slashdot for all the money that you've paid to them

  6. Metered connection by Utopia · · Score: 5, Insightful

    Set the connection as a metered connection. Windows Update will not pull updates over the connection.

    1. Re:Metered connection by bmo · · Score: 5, Insightful

      Windows Update should not pull any data unless /explicitly told to/.

      For /all/ types of connections.

      Your message is "blame the user, always."

      Ever watch a "normal user" (not anyone here commenting at slashdot) deal with a PC? Demanding that the user figure out whether or not to manually set the upgrade to "metered connection" is beyond the pale.

      GWX is malware attached to a user-hostile OS and society-hostile corporation.

      --
      BMO

    2. Re:Metered connection by kyrsjo · · Score: 5, Interesting

      In the original reddit thread, someone mentioned that this was not available if the connection is seen by the OS as a normal Ethernet connection, and that most satellite connections presents them like this.

    3. Re:Metered connection by west · · Score: 2

      You know, if you're going to castigate, you *need* to read the story to avoid sounding... uncharitable.

      The laptop was donated. They have $0 hardware budget and $0 software budget. Their expectation (obviously mistaken) is that like other infrastructure, it should not change radically without direct user intervention or an act of God.

      Your insistence that people be knowledgeable about all the tools they use is, let's say, optimistic. And your inability to comprehend that these people might have more important things to do than become computer experts is... well it's interesting. Unless, of course, you *are* an expert is all of the infrastructure that you interact with on a daily basis, in which case you're just too awesome for us mere humans.

    4. Re:Metered connection by bmo · · Score: 4, Insightful

      In this case it is totally appropriate - why the fuck was a cash-tight operation *spending their donor money* to buy a proprietary OS anyway? For their particular use-case I can almost guarantee that a default Linux installation with web-browser will work.

      How do I know you live in a basement pontificating on how people work, don't know how to deal with PHBs, and in particular don't know how non-profits work? You don't get grant money if you can't convince your sponsor (likely in this case, a government) WTF "Linux" is, and for some grant writers, this is like trying to bleed a stone.

      More to the point, EVEN IF IT IS DONATED EQUIPMENT, they need to find someone /trained/ to set up Linux for them, plus the applications, plus a whole lot of other stuff. If they do not have this kind of staff, what the fuck do you expect them to do? "Oh hay, not only was your grant for computers not enough, but we need to hire someone to convert them over to Linux. Because reasons." Reply from donor "We gave you the computers with software, WTF more do you want from us?"

      Your mom is literally shouting down the basement stairs for you to come to dinner.

      BTW, I have been using Linux (GNU/Linux) for around 22 years. And it's people like you that hold us back.

      Just fucking stop it.

      --
      BMO

  7. multiple levels of stupid by bzipitidoo · · Score: 5, Insightful

    The pushy upgrade was a stupid idea for more than one reason, and this was well known before Microsoft did it. There's the old saw "don't fix it if it ain't broke". Some hardware would quit working. The upgrades were most cavalierly programmed to happen without regard to the customer's needs, able to take a computer out of service for hours, and that could be just when the owner had scheduled some important work. And of course for those with limited, expensive bandwidth, it's damned rude of Microsoft to pig out on such a precious resource without asking. That's stooping to the level of online advertisers, who deserve to be blocked because they just can't lay off the obnoxious loud, flashing animated video advertising that eats gobs of bandwidth and CPU time. Not that Microsoft was ever much above that level.

    Speaking from my experience as a system administrator, doing a major upgrade on production systems for the heck of it was a major no-no. We only upgraded if we had to, for some crucial new functionality, and we'd spend at least a week preparing for it with tests on identical equipment if available, dry runs, and the like. We'd document how long it was going to take, and if too long we might set up a temporary system. We were not going to risk taking down the website of our company. Uptime is critically important. Stunts like this pushy, opt out upgrade assure that Windows will stay permanently banned from the server room.

    That Microsoft apparently can't grasp any of this or just doesn't care shows, again, how stupid their leadership is. Meh, they've been unbelievably stupid for 15 years now. Getting in bed with the MAFIAA of all people, and deferring to those idiots on technical matters around DRM, wow, just wow. MS doesn't deserve to be regarded as a tech company, not while they're willing to defer to tech morons on the areas they're supposed to be the experts on.

    --
    Intellectual Property is a monopolistic, selfish, and defective concept. It is "tyranny over the mind of man"
  8. The big reveal by Sponge+Bath · · Score: 2

    "...rangers under fire from armed militarized poachers, blood could literally be on Microsoft's hands,"

    Guns don't kill people, Microsoft kills people.

  9. Issue? What issue? by swm · · Score: 4, Insightful

    Microsoft is yet to address the issue

    There is no issue.
    There is nothing to address.
    Windows 10 upgrade is doing what Microsoft wants it to do: maximizing the number of machines running Windows 10.

    Think about it this way.
    If you pay a vendor for something, then--at some level--that vendor will serve you.
    If you do not pay a vendor for their product, then that vendor does not serve you. They may serve some other revenue stream, like advertising, or some kind of big-data analytics that they hope to sell, but they definitely do not serve you. If you are not paying for the product, then you are collateral damage, or prey, or fodder: something to be harvested and packaged for resale.

    Somewhere in Microsoft is a VP who is in charge of the Windows 10 upgrade.
    This VP has been told that his bonus, or stock options, or possibly his job is dependent on getting X million Windows 10 installs, or X million installs per month, or something. He doesn't care how many people are inconvenienced, or lose data, or have their machines bricked. He doesn't care how much bad PR Microsoft gets, or how much bad trade press, or how many outraged Slashdot comments there are. All he cares about is making his number. And this is going to continue until the CEO goes to this VP and changes his performance objectives.

    Deal with it.

    (Linux works for me. YMMV.)

    1. Re:Issue? What issue? by akozakie · · Score: 2

      I don't know about you, but I have paid for the system I use. It's a paid copy of Windows. If they think it was too cheap to not force a new ad platform (which 10 basically is) on me - they should have priced it higher, too late to change your mind now.

      Right now, from my point of view, MS is just not fulfilling their part of the contract. I was promised a feed of security updates. A feed I now cannot use, because it is used to push telemetry and the upgrade with an unacceptable EULA.

      I only bought this system as a gaming platform. It did the job. For other uses I was happy with Linux and can easily switch back. There will be no upgrade. Or another purchase. Sorry, you've just lost a client.

      Too bad Linux is going through an equally braindead period with systemd taking the role of gwx. Still, there is slack, I've used it for several years, time to get back to it after the bad experiences with ubuntu and others...

  10. MSFT by tuxgeek · · Score: 2

    Not meaning to troll,
    but articles like this always leave me with a smile, not out of malice, but out of relief .. that I got away from M$ products SO many years ago.
    Not even a twitch, only condolences to the poor bastards having their lives literally ruined by M$ Abortionware and the reasoning of the assholes at the M$ helm. From TFA, et al.

    For the record:
    % uname -a
    FreeBSD Krypton42 10.2-RELEASE-p14 FreeBSD 10.2-RELEASE-p14 #0: Wed Mar 16 20:46:12 UTC 2016 root@amd64-builder.daemonology.net:/usr/obj/usr/src/sys/GENERIC amd64

    --
    "Suppose you were an idiot...and suppose you were a member of Congress...but I repeat myself." Mark Twain
  11. Re:ENOUGH ALREADY! by K.+S.+Kyosuke · · Score: 4, Funny

    I'm guessing this concept is way too difficult for people like you, but you don't HAVE to read these stories and you don't HAVE to comment on them

    But if you don't, the story will install itself permanently.

    --
    Ezekiel 23:20
  12. Re:ENOUGH ALREADY! by Hylandr · · Score: 2

    Where the hell is the class action lawsuit or anti-trust suit?

    These incidents need to be kept in mind until legal action is spawned.

    Where are all the hero Lawyers??

    --
    ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
  13. Re:ENOUGH ALREADY! by plover · · Score: 4, Funny

    Okay, we get it: Windows 10 updates are annoying and pushy, most users are too stupid to avoid them, and Microsoft doesn't give a crap how the users feel. Now can we PLEASE stop seeing the same goddamned story posted every goddamned day?

    You're looking at it all wrong. The way Slashdot is battering us daily with "Windows 10 Upgrade Horror Stories" is exactly like the way the Get Windows 10 nagware update screens batter the Windows 7 owners. This is just a sympathy posting.

    As a matter of fact, there's been so much battering of Windows 7 users that they've opened a shelter for them over on Second Street. When you walk in the door a counselor meets you to help you get over the abuse. But it turns out it's the Shuttleworth Shelter, and the counselors install Ubuntu and systemd on the poor peoples' machines! Oh, the irony!!

    --
    John
  14. Re:Windows 10 = Malware by jabberw0k · · Score: 2

    Wrong plural. "Malware" like software, hardware, firmware, and information, is a mass noun. You do not have "two informations" nor do you have "two malwares" or "two softwares" or "two firmwares" -- you have two pieces of information, two pieces of malware, two pieces of software, and two pieces of firmware.

  15. I'm pretty sure that *NO* version of windows... by mark-t · · Score: 2

    .... is warranted or even recommended for use in fields where lives *literally* depend on the software operating correctly.

    1. Re:I'm pretty sure that *NO* version of windows... by Noble713 · · Score: 3, Interesting

      Spend some more time around military command & control facilities. While the servers are usually Unix (Solaris), the client workstations are all Windows boxes. In my experience, they are USUALLY pretty stable. Some of the client software (C2PC) can be wonky, and since we use that to display our Common Tactical Picture, when it goes down yes lives are at stake.

      Just this week I watched, 2 days in a row, as a briefer's laptop did a forced reboot countdown during his powerpoint presentation. "Um, ok....I guess I've got 15 minutes to get through this before my laptop restarts". This was during a planning conference for one of the largest Joint Exercises we do every year. And we're not even running Windows 10. I dread the day the Marine Corps is forced off of Windows 7.

      I run Ubuntu at home (Lubuntu on my formerly-Win7 gaming rig and Backbox on my laptop), with FreeBSD on an old netbook so I can learn my way around it.

  16. Re:ENOUGH ALREADY! by MobileTatsu-NJG · · Score: 2

    I do agree with your point about skipping stories you aren't interested in. I also agree that Slashdot *should* heavily cover this story so other companies don't get the idea they should follow MS's example.

    That said, Slashdot is most certainly *not* free. It is ad-supported. For that reason he does actually have a right to bitch.

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  17. Re: Blood on Whose Hands? by Dunbal · · Score: 2

    so your surgeries are done while Windows can update

    That depends a lot on the surgery. The anesthesia machine is usually too low tech to warrant a centralized computer and that's about the most vulnerable part. Still a competent anesthesiologist can live without one. S/He won't be happy, but s/he can manage. Most of the important stuff is mechanical. Unless you're going in for cardiac catheterization - usually they have a PC hooked up to the fluoroscope/EKG readout. Apart from other very specialized equipment (intravascular ultrasound for instance) there's not all that many computers involved in surgery. Certainly appendectomies (appendices) and colecystectomies (gall bladders) and all sorts of other common surgeries can be done without any computers at all.

    --
    Seven puppies were harmed during the making of this post.
  18. Re: Blood on Whose Hands? by Dunbal · · Score: 3, Funny

    Of course the machine that goes ping will be fucked.

    --
    Seven puppies were harmed during the making of this post.
  19. Re:Literally? by Darinbob · · Score: 2

    Alanis Morrisette called this usage very ironic.

  20. This is NOT the issue by axewolf · · Score: 2

    Microsoft is fucking evil.

    This tearjerking little story is actually in Microsoft's interest.

    The message here is that Microsoft can do whatever they want and we are all helpless.

    This is the pattern of narrative we are subjected to again and again and again. "We are helpless".

    We are NOT. Militarize. Get angry. Let the rage fly. If enough people do this simultaneously there cannot be consequences from any authority because they need us all to work. Once the "powers the be" start listening we can demand referendums and codify economic justice.