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BlackBerry Really Struggling In Android Market (cnet.com)

Once an icon in the smartphone business, BlackBerry is having a hard time transitioning to Android. According to a report on CNET, the company's BlackBerry Priv Android smartphone, citing a high-level executive at AT&T, is really struggling. From the report: AT&T offered a more detailed account of why the Priv has disappointed. BlackBerry and the carrier expected to see demand for an Android phone with a physical keyboard. Instead, most of the buyers were BlackBerry loyalists, the executive said. Those faithful, however, struggled with the transition from the BlackBerry operating system to the Android operating system, leading to a higher-than-expected rate of return. BlackBerry's decision to market the phone as a high-end device also hurt its prospects, the executive said. The Priv initially sold unlocked for $699, above the starting price of the iPhone 6S, which sells for $650. Few premium phones have fared well beyond devices from Apple and Samsung.

92 comments

  1. That headline is three words too long by Anonymous Coward · · Score: 0

    Just plain struggling

    1. Re:That headline is three words too long by BarbaraHudson · · Score: 1

      "Blackbury" says it all

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    2. Re:That headline is three words too long by KermodeBear · · Score: 3

      Yeah, and it's sad to see. These guys used to be on the forefront of mobile innovation.

      --
      Love sees no species.
    3. Re:That headline is three words too long by Anonymous Coward · · Score: 1

      Greed.. corruption, incompetence, beaureacracy (however you speel that).. It's no wonder they went downhill so fast. I worked there back in the days and left in time when it was all getting way too obvious.

    4. Re:That headline is three words too long by Archangel+Michael · · Score: 5, Insightful

      No it isn't. They thought they had the market, acted like Android/iPhone wasn't a threat, created bloated server based software and charged a fortune for it, and expected to thrive.

      I had a Blackberry, and as a customer, I couldn't have been more insulted in the nickel and dime approach Blackberry took to me.

      "You want access to GPS built into your phone? Great pay us $5 month"

      The moment iPhones came out, they were in trouble. The moment Android got mainstream, they were doomed. They failed to adjust to the marketplace and rested on their laurels. THEN after they became an afterthought, they tried to re-invent themselves while maintaining proprietary control of their phones (Like Apple), without any of the things Apple had going for them.

      At one point, it was BB or Palm for "smart" phones. They both failed to innovate and got caught with their pants down.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    5. Re:That headline is three words too long by fuzzyfuzzyfungus · · Score: 2

      They were pretty good at providing 'smart network' stuff to support mobile devices that were too feeble to do much on their own.

      That isn't trivial, there have been some embarrassing failures(eg. what happened when Microsoft tried to upgrade the SAN backing Sidekick services) and Blackberry worked with some unbelievable number of carriers, each with their assorted warts, all over the world.

      What they weren't at all prepared for was the emergence of silicon good enough that you could (for the most part) just use "Do it like a computer would, stupid." and still have the battery last long enough to keep the customer happy. Having a network infrastructure that allows you to keep getting email despite using a device barely more powerful than a pager is impressive; but it turns out that very few people care when every random ARM licencee can throw a vastly overqualified device at you for peanuts. And Blackberry was never anything to write home about in terms of what their devices were capable of; just in what their backend stuff allowed resource constrained devices to do.

    6. Re:That headline is three words too long by Anonymous Coward · · Score: 3, Interesting

      "You want access to GPS built into your phone? Great pay us $5 month"

      That was the carriers. Same with WiFi - carriers wanted it disabled because it was taking away revenue from data sales. We built an entire provisioning system allowing carriers to decide which features to allow and which to disallow. We built a massive, complex infrastructure in order to meet carrier demands.

      Apple changed everything because they walked in and changed the conversation completely. Want our phone? Play by our rules. BlackBerry didn't have that luxury, and when we tried to flex that muscle and set more aggressive parameters, the carriers turned on us and buried our phones behind oodles of competitive advertising. The only experience people associated with BlackBerry was a locked-down, IT managed, "secure" work phone experience. And the consumer market, understandably, said "fuck that".

      I'm not saying RIM didn't completely screw the pooch on product innovation, but don't underestimate how much the carriers threw us -- a company that treated carriers as our customers rather than end users -- under the bus.

      You want to have a BBM only, no internet, no wifi plan? Sure, we'll figure out how to do that. Got a shovel for me? This grave has to be deep.

    7. Re:That headline is three words too long by invictusvoyd · · Score: 1

      if things like "Ya who?" still exists , blackberry has all the right to exist and go down fighting . (Until Microsfot plants an Executive there.)

    8. Re:That headline is three words too long by Dog-Cow · · Score: 1

      BB had the entire corporate market to themselves. If they had bargained with the carriers the way Apple did, they could have gotten somewhere. I don't believe for a moment that they cared enough to do so.

    9. Re:That headline is three words too long by davester666 · · Score: 1

      Their stuff was crap. Like that "business tablet" that was going to take over the enterprise, and blow the iPad out of the water. It took what, a year, after it was released to finally get a mostly-working standalone email client?

      Virtually all their phones were primarily using parts from the last-year bins, or the two-years ago bins, at least since the iPhone was released.

      The 'dual-ceo' thing didn't help either..

      --
      Sleep your way to a whiter smile...date a dentist!
    10. Re:That headline is three words too long by Guppy · · Score: 1

      Apple's special treatment I can understand, with Job's reality distortion field and behind-the-scenes arm twisting backed up by the Apple juggernaut. But what about all those little crappy little landfill Android makers back then? Somehow, they were getting smartphones on the market with functional GPS and functional E-mail, at no additional cost.

      You sound like an engineering-type, and it sounds like the engineering side of things knew what were the right decisions that needed to be made. But I suspect the Blackberry upper management was busy "synergizing" with the telecomm upper management, and mutually cooperating to figure out how to extract extra value (value from their perspective, not from the customer's view) with each subscription.

      I'm also guessing Blackberry management was also busy figuring out how to extract the maximum value from the telecomm companies at the same time, with the various licenses and special servers required to run Blackberries -- and then the carriers passed the cost on down, along with a nice mark-up. Meanwhile, Google was probably giving away all the needed support for "free", with everything being handled by their cloud.

      Either way, when I first got my smartphone, the extra monthly cost of owning a Blackberry was simply too much. Early versions of Android were pretty crappy in various ways, but they were just so much cheaper to buy and cheaper to operate.

    11. Re:That headline is three words too long by Archangel+Michael · · Score: 1

      Apple did change the rules, but it did so by getting a bit lucky.

      Remember, they offered the iPhone to Verizon first, and VZ didn't want to play by Apple's new rules. AT&T reluctantly agreed, because it didn't think Apple had anything useful. The licensing deal giving AT&T exclusive to iPhone was enough to almost kill AT&T's network, which needed HUGE upgrades to match the data demands for iPhone.

      Once Apple's appeal went viral, BB had time to innovate, and get a new product to market, on all four of the cell providers. Unfortunately, it saw Apple's Deal with AT&T as a fence (for apple) rather than the warning shot that it was. Once Apple broke out of AT&T only land, and Android started taking off (a bit later), Blackberry was irrelevant. BBM wasn't enough to keep people on BB.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
  2. Same Would Have Happened to Nokia by smist08 · · Score: 0

    A lot of people think Nokia should have produced an Android smartphone rather than going with Microsoft. I think this shows that wouldn't have worked. Blackberry also failed with their own operating system, so not sure where this leaves them.

    1. Re:Same Would Have Happened to Nokia by Altus · · Score: 1

      I get where you are coming from but unlike Blackberry I do wonder if Nokia had the design chops to compete. Blackberry made awful phones with stupid keyboards that were hard to use. They were successful for a time because they were the only game in town when it came to a "smart" phone, but they got their ass handed to them when someone (apple) came along and made a real, modern smart phone that was fun and easy to use and gave a mobile web experience that was more on par with a desktop than anything that had come before.

      Once you take away BBM and once the other features that were eclipsed by the existance of another smart phone option there isn't much to like about blackberry.

      Nokia on the other hand made some pretty impressive hardware. I'm not sure if it would translate well to the smartphone world, but if they had been the first out of the gate with a toughened Android phone that could take a real beating they might have been able to compete, its hard to say if they eventually would have been beaten out by other manufacturers but its not like any of their other projects really went anywhere. Hard to say for sure and its possible that the same fate might have befallen them if they had gone the Android route, but their hardware was revered by many while blackberry, not so much.

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    2. Re: Same Would Have Happened to Nokia by cyber-vandal · · Score: 2

      It couldn't have been much worse than what did happen. Nokia was a very strong consumer brand, a high quality Nokia Android could've been a success. At least they'd have been in control of their own destiny instead of being tied to Microsoft's own failed efforts.

    3. Re:Same Would Have Happened to Nokia by danbob999 · · Score: 2

      It's all about timing. Nokia could have survived if they entered the Android market from the start.

    4. Re:Same Would Have Happened to Nokia by alvinrod · · Score: 1

      Nokia made some good hardware and a lot of okay hardware (and rarely anything terrible), but you're missing the truly important part in the equation. They made a lot of inexpensive hardware, and that is what made them the market leader. That then gave them the economy of scale to maintain that position until the game changed and that market wanted something else.

      Looking at their issues bringing Maemo (eventually MeeGo and now Mer, which tells you something right there) to bear suggests that they had deeper problems that would have suggested their Android experience being lackluster as well. They were arrogant enough to go their own way so even if they had went Android, there's no way they wouldn't have made their custom third party version even worse than the other third party manufacturers at the time.

    5. Re:Same Would Have Happened to Nokia by PCM2 · · Score: 4, Interesting

      Blackberry made awful phones with stupid keyboards that were hard to use.

      I don't agree with this. Blackberry's messaging UI (the most important part to me) always made more sense to me than the smartphones that made you dig all over the place for email, SMS, other email, notifications, etc. Nothing could be easier. And the keyboards were good. Lots of people swore by them. Not as many people bought the smaller form-factor phones with the abbreviated keyboards, so they probably didn't realize BlackBerry had some of the best predictive text on the market. There were three letters to a key and the device almost always knew which one I meant.

      Where BlackBerry's hardware started to look shoddy was in some of the later decisions they made. When they moved from the rocker-style switches to the trackballs, the trackballs were notoriously prone to failure. When they replaced them with the tiny trackpads, nobody really liked those (and they, too, would fail). Meanwhile they were trying to compete on volume by lowering prices, so the overall build quality decreased. Then they went on a tangent with some misguided ad campaign that seemed aimed at college students, rather than the professional and government users that had always been BlackBerry's core audience. By the time I finally bought an Android phone, it was because I just plain didn't see anything on the market from BlackBerry that I wanted to buy. It's almost like I didn't dump them, they dumped me.

      --
      Breakfast served all day!
    6. Re:Same Would Have Happened to Nokia by Altus · · Score: 2

      This is very true... but could they not have managed a cheeper phone than the competition, or a more bullet proof one for the same money? Its hard to say, they certainly had hardware talent.

      You are absolutely right about the whole internal OS thing, that was a mess and it does imply deeper problem but we never really got to see how deep those problems went. It could be that their arrogance would have been their downfall just like it was with blackberry... The fact that they tried to stick with their own OS indicates that this might have been the case... but it could have gone differently and they had the tallent to pivot if someone at the top had the vision to make it happen.

      Blackberry lacked both the vision and the tallent... they were doomed... Nokia was talented, but without vision they collapsed.

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    7. Re:Same Would Have Happened to Nokia by dbIII · · Score: 1

      A lot of people think Nokia should have done something rather than being hollowed out by a Microsoft plant and then bought for far less than they used to make in profit per year just so that Microsoft could have a handset maker for winphone under their full control. The even more ridiculous thing is despite being driven down to a fire sale price the ruins of Nokia were still worth far less than MS paid for them.

      Android was one of the things seriously considered before Elop's "burning platform".

    8. Re:Same Would Have Happened to Nokia by dbIII · · Score: 1

      Nokia owned Trolltech of qt fame, so they had some very experienced heavy hitters on the software side, and the slow development time of Maemo and MeeGo makes perfect sense when you consider the small number of staff on those projects. As an example one fairly inexperienced guy did the X Windows port on his own! Nokia never took those things seriously as a mainstream option. If they had taken android (or Maemo or MeeGo) seriously they could have poured in the resources used on the "feature phones" into it and produced something as good or better than their lumia winphone (decent hardware crap interface).

    9. Re:Same Would Have Happened to Nokia by dbIII · · Score: 2

      Nokia was pushed.
      They were selling more phones than any other company on earth when Elop joined up. They had plenty of vision and a ridiculously large product range when Elop showed up.
      The "smartphone" focus, where for some reason they were seen as a failure despite being number two or three in that sector, is a distraction.


      It was a very blatant corporate raid for the purpose of driving down Nokia's price as a prelude to MS buying it out for the bits they wanted. Elop did not have the track history to be seriously considered as CEO for a company the size of Nokia - he's sitting in a quiet little backwater in the middle of the org chart of Australia's Telstra today which more closely reflects where you would see an executive of his experience.

    10. Re: Same Would Have Happened to Nokia by evilviper · · Score: 2

      It couldn't have been much worse than what did happen. Nokia was a very strong consumer brand, a high quality Nokia Android could've been a success. At least they'd have been in control of their own destiny instead of being tied to Microsoft's own failed efforts.

      You obviously don't know the story. Nokia was so deeply in debt that they couldn't survive without the huge cash infusion from Microsoft. Nokia was very lucky there was a bigger idiot they could trick into buying the company, saving their creditors and share-holders, and leaving Microsoft holding the worthless carcass.

      Nokia's problems were deep and long-standing. They had all the opportunities and time in the world to make a successful smart phone, but failed miserably. Their Nokia Communicator could have been what iPhone was, but instead they constantly made mind-boggling decisions to cripple their products.

      Never the less, you can expect Nokia/Android phones to come to market pretty soon:

      http://pipedot.org/story/2016-...

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    11. Re:Same Would Have Happened to Nokia by Anonymous Coward · · Score: 0

      I agree the Blackberry keyboards were good. I could spit out a text in seconds vs fighting a touch screen keyboard. If Blackberry just made bluetooth keyboards that attached to the back of current phones I would buy one.

    12. Re: Same Would Have Happened to Nokia by cyber-vandal · · Score: 1

      Were they? Missed that one. You wouldn't happen to have a citation for that? 18 months without anything to sell probably did more damage than any poor decisions before that. They failed to learn from the mistakes of other mobile manufacturers when they got into bed with the great destroyer.

    13. Re: Same Would Have Happened to Nokia by evilviper · · Score: 1

      There's plenty out there if you look:

      http://seekingalpha.com/articl...

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    14. Re: Same Would Have Happened to Nokia by cyber-vandal · · Score: 1

      Did you even read the article. It talks about cash reserves not debt in 2012 and this is two years after Stephen Elop was hired. Had they stuck with Meego or gone Android who knows what would've happened. Instead Elop destroyed them with a succession of terrible decisions including cancelling smartphones that were selling well and not having a new product for 18 months at a time when the smartphone market was booming. Nokia was an incredibly strong consumer brand. A good CEO could've turned them around. Instead they got conned by a Microsoft employee who ran the company into the ground and then, by an amazing coincidence, Microsoft got to buy them at a knockdown price.

    15. Re: Same Would Have Happened to Nokia by evilviper · · Score: 1

      Doesn't sound like you comprehended. Your stocks don't get downgraded to junk status if you've got lots of cash, and there's no problem repaying bonds (bond ARE DEBT, btw). Though it was a bit closer to the takeover date that their cash reserves really ran out. Like I said, there's plenty of info out there. But if you're determined to live in your fantasy world, I'm not going to try stopping you.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    16. Re: Same Would Have Happened to Nokia by cyber-vandal · · Score: 1

      I'm not living in a fantasy world. Elop destroyed Nokia. It wasn't in that kind of trouble before he joined and started wrecking it. You clearly don't realise how popular Nokia phones were and how badly Elop and Microsoft ruined them. They might've died anyway but who knows. They're certainly gone now. Elop did his job too well.

    17. Re: Same Would Have Happened to Nokia by evilviper · · Score: 1

      You can look at RIM/Blackberry to see where all other non-Apple, non-Android smartphone makers ended up. The feature phone market dried up, ending Nokia's most successful niche. The company's downward slide had already started before Elop signed-on. "The company's board was widely seen to be searching for a turn-around CEO." Note that you don't need a "turn-around" if your company is doing great... Or if you don't believe that, you can just look at the charts and see the decline BEFORE Elon was hired on. In fact RIM/Blackberry sales were still climbing a couple years after Nokia's downward slide began...

      "Elop's CEO contract with Nokia included a bonus clause worth $25 Million dollars, if Elop sold the handset unit specifically to Microsoft." So obviously Nokia's board were specifically eying a Microsoft buyout when they signed Elop on.

      No question Elop was a lousy leader who didn't help things, but everybody knew Nokia was broken before his tenure started. I'd call Elop's tenure a symptom, not the disease. Note that Blackberry had a precipitous downward slide, too, without any former Microsoft execs involved.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  3. The only problem that matters... by drakaan · · Score: 2

    The only problem that matters is that it's too expensive. WAY too expensive. Would I love to have a speedy android phone with a narrow-format blackberry-style physical keyboard? Yep. For over $600? You have to be kidding me. Maybe at $300 ($150 subsidized), I'd bite. I do hate onscreen keyboards, but not *that* much.

    --
    "Murphy was an optimist" - O'Toole's commentary on Murphy's Law
    1. Re:The only problem that matters... by drakaan · · Score: 1

      And Verizon is trying to sell them for $720???

      --
      "Murphy was an optimist" - O'Toole's commentary on Murphy's Law
    2. Re:The only problem that matters... by Anonymous Coward · · Score: 0

      I was interested in one until I heard the price.

      I agree that had it sold for half the price it would have been successful.

    3. Re:The only problem that matters... by Anonymous Coward · · Score: 0

      I thought I would want the keyboard too. I got a Moto Droid (first edition) years ago. I upgraded later to a Droid 3 to keep the keyboard. Once I realized that the Droid 3 was a total crap phone, I said goodbye to the keyboard and have not looked back. No need for a keyboard on a phone - FOR ME. I know some folks need them. But most really do not need it.

    4. Re:The only problem that matters... by Jerry+Atrick · · Score: 1

      Too expensive is the big problem but it's not the only one. Android has seen many attempts to sell devices with physical keyboard's, outside the ultra low end, where a keyboard can improve on a poor and small touchscreen, the market rejected them all.

      For all we claim to want them, on modern devices we don't need them and once that sinks in we choose the smaller, lighter version. I even carry a keyboard case with my tablet yet never bother using it as anything but a case and kickstand.

      Blackberry fulfilled a need that no longer exists. It probably would have sank even on their own OS with today's hardware.

    5. Re:The only problem that matters... by neminem · · Score: 1

      You don't technically *need* both a keyboard and a mouse on your computer, either (one can *technically* do everything the other can, just a heck of a lot slower). Slide-out keyboards are a lot more convenient for enough things that I really, truly don't understand the hate people have for them. I'm going to be really sad when I can no longer replace my slide-out phone with another one when it dies. It's not really that much smaller or lighter than it would be without it, and way smaller and way lighter than a phablet, which enough people do seem to like (personally that's something I can't understand, I would have no interest in a phone remotely that big, but I still support more choices for people who do like them.)

    6. Re:The only problem that matters... by dinfinity · · Score: 2

      People far and wide are embracing their stupidity and incompetence. Everything should 'just work' without having to think about it. If they don't get it, it's the app's/device's fault. Not theirs. Never theirs.

      Shitty typing has always been around, but virtual keyboards have shifted the responsibility of outputting accurately spelled words to autocorrection mechanisms. Physical keyboards represent a threat to people who are incapable of typing something without 'autocorrect' looking over their shoulder and being present to conveniently blame for any errors. Communicating using emoji is even better for these people, as it is impossible to misspell an image.

      If I sound bitter, that's because I am. I've loved phones with physical keyboards ever since I got my hands on one and there has never been a high-end Android landscape slider with a good physical keyboard. Never. The apparently poor showing of the Blackberry Priv (which I own and love despite the fact that it is a portrait slider with a limited set of keys) is probably the final nail in the coffin of physical keyboards on mobile phones. Instead, we'll have to deal with interaction mechanisms catered to cretins who revel in their newfound ability to write text in italics in Whatsapp.

      Progress.

    7. Re:The only problem that matters... by Anonymous Coward · · Score: 0

      I'd disagree, but I'm also an owner of a Priv from pretty much release day on T-Mobile's network.

      But I had no 'transition' period since I don't use apps and games on my phones except for navigation, never have. Used to have a BB 8820, then when that wore out I ended up in one of the last Nokia Symbian 40 phones made, the X2-01, since I couldn't find a BB worth a damn and at $50 MSRP from T-Mobile at the time it was cheaper to buy two X2-01's and use the second as a battery charger for a spare battery than buy a dedicated charger. XD

      Those trying to jump ship from a Passport or other high-end BB10 device and suddenly being dumped whole-hog into nearly vanilla Android? Yeah, that wouldn't fly.

      But I purposefully bought the Priv because it was vanilla Android, no mucking about, and had a physical keyboard. And as someone that went straight from Java-based 'smart' phones as they started being called 'feature' then 'dump' phones? The Priv has been wonderful. :)

      - WolfWings, too lazy to login to /. still but loving the new owners!

    8. Re:The only problem that matters... by stephanruby · · Score: 1

      Would I love to have a speedy android phone with a narrow-format blackberry-style physical keyboard? Yep.

      Those already exist. My Motorola XPRT is like that. It's also a world phone with two sim card slots.

      And there are several others. That market niche is already filled if you ask me.

      The problem with BlackBerry is that they're not really Android phones. Sure, they can run Android, but all the security features they have that prevent sharing outside of BBM, that prevent you from installing custom keyboards (assuming it's not your company phone), and the lack of official Google applications and APIs makes it more like a crippled Android phone.

    9. Re:The only problem that matters... by dbIII · · Score: 1

      and there has never been a high-end Android landscape slider with a good physical keyboard. Never

      Which is why I still have a Nokia N900. Using ssh on a virtual keyboard on a touch screen is a pain.

    10. Re:The only problem that matters... by Anonymous Coward · · Score: 0

      I use Hacker's keyboard on my android. While it's obviously not as good as a physical keyboard, it has everything one needs when using a terminal, and is enough for my ssh'ing needs.

      The problem is that it shows the arrows, alt, esc, and other keys only in landscape mode, so it isn't awesome on a phone where it take half the screen, but it's way better than other keyboards.

    11. Re:The only problem that matters... by Anonymous Coward · · Score: 0

      Actually there was - my first Android phone, in fact; the HTC Desire Z. Perfectly decent specs for its time.

    12. Re:The only problem that matters... by dinfinity · · Score: 1

      Decent: yes. High-end: no.

      The Desire HD was released together with the Desire Z and had 256MB more RAM (which made a huge difference at that time) and a better SoC:
      http://www.gsmarena.com/compar...

    13. Re: The only problem that matters... by Anonymous Coward · · Score: 0

      Ugh, the Priv runs Google apps just fine. You're talking about BB10 OS phones.

    14. Re:The only problem that matters... by drakaan · · Score: 1

      yeah, that one wouldn't work for me. I hated the wide keyboard on my original moto droid, too. I always wanted a narrow slide-down (like a hidden blackberry curve keyboard), but I'm not spending $600 on it.

      --
      "Murphy was an optimist" - O'Toole's commentary on Murphy's Law
    15. Re: The only problem that matters... by Anonymous Coward · · Score: 0

      Two words. BlackBerry Priv. Nuff said.

    16. Re:The only problem that matters... by dinfinity · · Score: 1

      Yeah, the pricing on the Priv is ridiculous. It's a testament of either a lack of humility or of a lack of business acumen.
      I know a lot of people who are ready for 'something new' and really want to give the Priv a chance, just not at its current ultra high-end price.

  4. Creaking devices and no wireless charging for some by Anonymous Coward · · Score: 0

    I hate to say it, but the creaking killed the priv for me. (including the 'whistling' camera)

    That and the fact the UK model didn't have wireless charging.

    The creaking though, and flexible back were the worst. didn't smell of quality and felt plasticy (with the flexing - you could move the back a good 3-4mm just by pressing on it)

  5. Hi Blackberry by Anonymous Coward · · Score: 0

    I currently use a Dumbphone. I would be in the market for a smartphone only if:
    1) It has a physical keyboard.
    2) It does not require touch screen use.
    3) Its OS and Programs are not made by companies who use my data for their profits.
    4) The OS and Programs have not been back doored by government agencies.
    5) The company who makes the phones and OS does not cooperate with government agencies when they ask to weaken security and encryption.

    From the looks of it, I'll be keeping my dumb prepaid phone forever.

    1. Re:Hi Blackberry by MightyYar · · Score: 4, Funny

      They can still watch you, Robert.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    2. Re:Hi Blackberry by BarbaraHudson · · Score: 1

      You're on the internet or any communications network and you think you have privacy and are free of government spying? That is just SO innocent :-)

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    3. Re:Hi Blackberry by bobbied · · Score: 1

      I currently use a Dumbphone. I would be in the market for a smartphone only if: 1) It has a physical keyboard. 2) It does not require touch screen use. 3) Its OS and Programs are not made by companies who use my data for their profits. 4) The OS and Programs have not been back doored by government agencies. 5) The company who makes the phones and OS does not cooperate with government agencies when they ask to weaken security and encryption.

      From the looks of it, I'll be keeping my dumb prepaid phone forever.

      1 and 2 you have with the dumb phone, but the rest? Not so much.

      Like it or not that dumb phone still runs software/firmware that your carrier can upgrade remotely if they choose, runs apps that can track you for the government if they wish. You may be less of a target due to the dumb phone's lesser capabilities, but that doesn't mean you are getting the security you seek from it. The only way to get all you want is to ditch the phone and most modern communications systems...

      --
      "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
    4. Re:Hi Blackberry by GNious · · Score: 1

      I'd say "Get a Jolla and a TOHKBD", but seems the guy making the keyboard went on vacation to Chile and not been heard from since.

    5. Re:Hi Blackberry by Archangel+Michael · · Score: 1

      1) Physical Keyboard, how quaint. I can't stand physical keyboards once I learned "Swype" style typing.
      2) You obviously like pushing buttons. That's kinda cute.
      3) You can get a phone, put Cyanogen on, and never touch Google, or Apple. Good luck having it be useful. But seeing you only use a feature phone, you don't want any of that new fangled tools like maps and stuff on your phone.
      4) Compile your own version of Android after reviewing the code. Its all there. Oh wait, you're just saying "I'm lazy, and subscribe to conspiracy theories without proof" ,,, my bad
      5) Hey, there are cameras on just about every corner, and in just about every store. The system is already watching you. Go get your tin-foil hat. (aluminum doesn't work)

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    6. Re:Hi Blackberry by Guybrush_T · · Score: 1

      You like swype typing, fine. Though, don't talk about things you don't know. I loved my physical keyboard because I could just launch anything on android without even looking at my phone.

      On the home screen, just type the name of any contact and type enter. Will go to that contact. Type any app name .. will launch it.

    7. Re:Hi Blackberry by MightyYar · · Score: 1

      His phone doesn't have a microphone and it doesn't link up to towers. It says "Fisher-Price" on the back next to the picture of Elmo. Elmo has been modified to remove the eyeballs.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    8. Re: Hi Blackberry by TheReal_sabret00the · · Score: 1

      You can do that now on Android, just tap the search bar first.

    9. Re:Hi Blackberry by bobbied · · Score: 1

      But you answer it when he hands it to you... ;)

      --
      "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
  6. the real story here by nimbius · · Score: 1, Troll

    Is that blackberry spent 17 years being the most expensive phone on the planet until Apple, with the lowest quality handsets in the history of north american cellular communications, and the most unreliable corporate email integration since the advent of SMTP, only to emerge unaccountably as a player in the Android marketplace.

    at this point RIM is akin to a boardroom full of geriatrics huffing their own farts and insisting that a phone with only 23 million users in the world is somehow expected to be bought at nearly three times the price of a phone with 90 million users in the US alone. That, magically, Blackberry is supposed to commit to and compete with a marketplace that has offered 1080p, N wireless, wimax, NFC, and an open API with a product that still requires a hobbled network of randomly unavailable email proxies for its devices explicit use.

    --
    Good people go to bed earlier.
    1. Re:the real story here by Anonymous Coward · · Score: 0

      Blackberry is supposed to commit to and compete with a marketplace that has offered 1080p, N wireless, wimax, NFC, and an open API

      You're an idiot. RIM has offered all of those, and was the first to market for the majority!

      a product that still requires a hobbled network of

      What decade are you living in? That hasn't been true for so long I can only assume you've awoken from a long coma. Presumably the result of a sever head injury.

    2. Re:the real story here by xxxJonBoyxxx · · Score: 1

      >> long coma. Presumably the result of a sever head injury.

      I thought the most common result of a severed head injury was near-instant death. Just ask Ned Stark.

    3. Re:the real story here by maztuhblastah · · Score: 1

      That, magically, Blackberry is supposed to commit to and compete with a marketplace that has offered 1080p, N wireless, wimax, NFC, and an open API with a product that still requires a hobbled network of randomly unavailable email proxies for its devices explicit use.

      Uh oh, it looks like you don't know what you're talking about.

      The last devices to go through RIM's NOC were the old BlackBerries. The ones running BlackBerry 10 didn't, nor do the Android BlackBerries.

  7. I was really looking forward to this phone... by DiSKiLLeR · · Score: 2

    I was really looking forward to this phone... but it failed to deliver, and I returned it.

    The main problems I had with it were:
    - Overpriced.
    - Ran VERY hot.
    - Crappy build quality. Creaky / loose bottom.
    - Didn't really like that it was a slider, would prefer if it wasn't.
    - Single mono speaker under the bottom grill? Really?
    - Crappy camera

    Pros:
    - Effectively ran stock android, which was amazing!
    - Tiled app switcher instead of the shitty rolodex android uses.

    --
    You can tell how powerful someone is by the magnitude of the crime they can commit and be able to get away with.
  8. Still considering to buy one by demon+driver · · Score: 2

    Because, at least here in Europe, there simply is no other phone with a hardware keyboard. Not even Motorola marketed their Photon Q here. Thing is, I'd always prefer a design like Motorola's to the BlackBerry, with the keyboard on the small side, and I'd prefer a smaller phone, too, but the Priv is still is better than no hardware keyboard at all...

    Probably going to buy a used one, though, since new ones are too expensive indeed.

    1. Re:Still considering to buy one by Anonymous Coward · · Score: 0

      Don't bother.

      I held onto my Droid 4 until the Priv was finally compatible with my carrier earlier this year. Then I tried the Priv. I really wanted to like it. I wanted to buy it so the manufacturers could see that there is a market for phones with physical keyboards.

      And yet Blackberry, the people who have been making phones with physical keyboards for so many years, managed to make a physical keyboard that's even worse than an on-screen keyboard.

      My original Motorola Droid and my Droid 4 both had keyboards that slid out the side, giving lots of room for keys that I can hit accurately with adult thumbs.

      The Priv's keyboard slides out the bottom. They crammed a physical keyboard into the short dimension of the phone. I'm older than nine years, so those keys are too small to use. And the whole phone becomes unbalanced, a top-heavy torque monster that can't wait to leap from your hands to the floor.

      Oh, and the phone was slower than my Droid 4, despite the calendar on the wall telling me four years had passed since the Droid 4 came out.

      I gave up and bought a Nexus 6p, which is big enough that I can use the on-screen keyboard without nearly the number of mistakes I would have made on the Priv's teeny-tiny physical keys.

  9. No-win situation by Anonymous Coward · · Score: 0

    They've put themselves in a situation where it's almost impossible to succeed. The other players have gone through the trouble of figuring out what sells and what doesn't in terms of android phones. If BB does the same things, they'll be called copycats and nobody will want their phones. If they do something different, it's very unlikely to be more popular than what the bigger players are doing.

  10. The community became toxic at the end by iONiUM · · Score: 2

    As a Canadian, I should be more upset about this, but the BlackBerry community had become extremely elitist and and toxic near the end of BlackBerry's success and I have no sympathy.

    Sometimes I would post reasonable questions in various places, including BlackBerry's official forums, and I would get ridiculed. I had a Z10 and a Q10 for a short while (testing for my company), and it was even still a problem at that point. I switched to Android (Nexus devices) and haven't looked back.

    One very specific example: I had a friend's BB curve and they had forgotten the password. I asked on the forums how they could still login to BlackBerry (they had the account password, just not the phone's) and maybe somehow back it up (maybe via USB). I was accused of stealing the device and laughed at. My friend tried to remember, but after 5 guesses the device wiped itself and there's no way to recover it. Ever.

    I get security, but come on, there were photos on there that they really wanted and there was literally no recovery process, and the community was shit. So I'm not upset by this. All those toxic supporters can go fuck themselves.

    1. Re:The community became toxic at the end by Anonymous Coward · · Score: 0

      As a Canadian, I should be more upset about this, but the BlackBerry community had become extremely elitist and and toxic near the end of BlackBerry's success and I have no sympathy.

      Sometimes I would post reasonable questions in various places, including BlackBerry's official forums, and I would get ridiculed. I had a Z10 and a Q10 for a short while (testing for my company), and it was even still a problem at that point. I switched to Android (Nexus devices) and haven't looked back.

      One very specific example: I had a friend's BB curve and they had forgotten the password. I asked on the forums how they could still login to BlackBerry (they had the account password, just not the phone's) and maybe somehow back it up (maybe via USB). I was accused of stealing the device and laughed at. My friend tried to remember, but after 5 guesses the device wiped itself and there's no way to recover it. Ever.

      I get security, but come on, there were photos on there that they really wanted and there was literally no recovery process, and the community was shit. So I'm not upset by this. All those toxic supporters can go fuck themselves.

      I'm gonna call BS here. His pictures would have been saved on the micro SD card since the internal memory of the legacy devices had barely enough room for the OS. He could have easily removed the micro SD card and backed up the contents of it.

      Also, the default is 10 password entries before a wipe, not 5. There's a recovery process, but guess what - it requires you to BACK IT UP FIRST!!! Just let every other system. Don't complain that you can't restore something that was never backed up in the first place.

  11. BB10 is a great mobile OS by acoustix · · Score: 2

    I have tried switching to Android and iOS and couldn't do it. I lost too much integration between my main apps. The Hub is where I live the most followed by calendar, contacts, remember, browser, twitter, maps and weather app. Occasionally I use VMware Horizon View. That's pretty much all I do. I don't play games and I rarely use other apps (I have access to the google play store via Snap). The BB10 OS is intuitive, responsive and completely integrated.

    I would like to stay on BB10 for my next device, but I know that's probably not possible.

    --
    "A plan fiendishly clever in its intricacies"- Homer Simpson
    1. Re:BB10 is a great mobile OS by Anonymous Coward · · Score: 0

      He just said he doesn't need any apps. BB10 has all he needs, why would he write his own apps?

  12. Their biggest failure with Android. by wjcofkc · · Score: 3, Insightful

    As a Classic owner, I don't get BlackBerry releasing the Priv without a keyboard that has the distinct BB textured keyboard and the all mighty tool belt. Granted, for the toolbelt they would need to bring more BB10 features over to Android then just the hub (which is cool). These things should have their top driving motivations. If you are going make it or break it, you don't make a device that is the same old same old, slap a substandard keyboard on, and then try to sell it for way too fucking much. They had the chance to build an innovative phone based with a launcher taking heavily from BB10 without totally ignoring the Google Now launcher interface. It could have been awesome.

    People who see me with a Classic ask why I don't just get Priv or any other Android phone. They just don't get my kind of nerd. I have no allegiance to the BlackBerry brand past BB10. It's one of the greatest operating systems\interface I have ever had the pleasure of using.

    I get that their **dying, but I will use my Classic until it is no longer supported.

    **Still buying their cheap ass stock just in case : )

    --
    Brought to you by Carl's Junior.
  13. Give me a physical keyboard by neminem · · Score: 1

    Yes, I *do* want a physical keyboard. I know there isn't that much demand for phones with physical keyboards anymore, but there is still some. I absolutely want to know that when my current phone dies, I'll be able to replace it with another phone with a physical keyboard.

    My current phone cost about 90 bucks, though, and I'm not going to pay like 8 times more for my next one. I'm also not a big fan of the blackberry style keyboard - the form factor I like is the slide-out kind where the keyboard puts the phone in landscape mode - easiest to hold while typing, and generally what I'd want anyway if I were doing something that required much typing.

    1. Re:Give me a physical keyboard by cyclomedia · · Score: 1

      I LOVED my HTC Universal , I actually had two in a row. Great keyboard and a rotatey screen so you could use it like a phablet. If someone made a multigigahertz model I'd snap that right up : https://www.mobilegazette.com/...

      --
      If you don't risk failure you don't risk success.
  14. QNX by Anonymous Coward · · Score: 0

    They bought out QNX, why? They dumped the real time platforms and embedded platforms in favour of Android in desperation to get part of the 70%+ market share of disappear into insignificance like Windows Mobile. So now they are a me too seller.

    They should sell QNX to somebody that can use it, for real.

    1. Re:QNX by gweihir · · Score: 1

      Indeed. BB OS 10 (being bases on QNX) is really snappy and nice. Since they dropped that now, they have lost any reason to stop QNX from doing what it can do really well. But with the current stupidity at the head of BB, they will probably just drag QNX down with them.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    2. Re:QNX by Anonymous Coward · · Score: 0

      QNX is a pile of crap, it deserves to die. At best it is interesting in an academic setting but as a modern OS it's pitiful. I've been using it for the past 2 years and all the work done with it would have been much easier either under linux or a proper Realtime OS. If you've frequented the QNX website you'll see that it's been slowing dying for years. Pitiful hardware support, atrocious documentation, I'm glad to see the back of it.

    3. Re: QNX by Anonymous Coward · · Score: 0

      The long term is for QNX in the car. Doesn't make sense to sell it now.

  15. The mistake was in the audience by countach44 · · Score: 2

    I have a few months experience with one of these phones and it's pretty good. The biggest mistake blackberry made wasn't in engineering, it's that they tried building an iPhone/Galaxy competitor at an iPhone/Galaxy price. What would've been better (and what I hear is coming down the line) would be something cheaper targeted at business customers who care about productivity and not flashiness. Blackberry cannot win the flashiness competition.

    Before the phone was released to all carriers I went to a T-mobile store to ask about it and the store representative actually laughed at me for being interested in a phone made by blackberry. Also, the representative at the store I eventually bought my phone from actively tried to sell me a samsung, despite my coming in for the blackberry specifically.

    Unfortunately, the name is also stupid... they should've just kept it at "venice" that whole privilege/privacy thing is a turn-off.

    I see lots of posts here saying things like "I want a physical keyboard." So do I. That's why I bought this phone. In a market economy, we have to vote with our dollars. The problem is that this vote costs a lot of dollars.

    1. Re:The mistake was in the audience by Anonymous Coward · · Score: 0

      What would've been better (and what I hear is coming down the line)

      They screwed up the Priv so badly that they will not be able to release another handset, ever.

    2. Re:The mistake was in the audience by Anonymous Coward · · Score: 0

      For business apps, I'd like a Java SE Embedded runtime, that also runs the old Java ME stuff and an Android compatibility library to go with Java, then apps can be ported from Android and run faster natively. Require all jar files to be signed and trusted, don't allow deserialization without first authenticating. Something more business focused than Android / iOS.

    3. Re:The mistake was in the audience by ggendel · · Score: 1

      You hit the nail on the head. If it weren't for a $200 "loyal customer" incentive I wouldn't have bought my Priv. That said, I'm not sorry I did. BB10 was pretty good, not nearly as synergistic as WebOS, but very usable and a far cry better than Android's jump from app to app approach. Unfortunately, there was a dearth of apps and the Android emulator only partially filled the bill. The Hub implementation on Android is getting better with each release, but it is still a far cry from the experience on BB10.

      Part of AT&T and Verizon's problem selling this unit is they take way too long to update. The Priv's software was pretty immature when it was released but got better (smoother and faster) with each update. Non-carrier phones have been upgraded to Marshmallow for months and there is still no sign of it for the carrier locked phones.

      One of the things that may scare off people is the locked bootloader. If Blackberry stops supporting the Priv then there is no way to load an alternative OS. This is a far cry from my WebOS Pre 3 that has an active homebrew community making sure that as standards change (carrier APIs, Google APIs, etc.) the phone continues to be a winner. If it weren't for the fact that there isn't any modern hardware (LTE, etc.) support I would keep rocking with WebOS.

  16. Marketing budget by Anonymous Coward · · Score: 0

    If i recall correctly, Samsung spend some billions on marketing when launching their android phones.

    They where litterally everywhere, with advertisment, tv, billboards, etc... and with popup sales demos all over.

    Never seen anything similar, not even from Apple, not to mention Blackberry.

    1. Re: Marketing budget by Anonymous Coward · · Score: 0

      There's a famous story of Justin Bieber wanting to advertise for BlackBerry at a bargain, but BlackBerry didn't take him seriously.

      Years later, Alicia Keys became their spokesperson, and she tweeted on fucking iPhones.

      BlackBerry marketing is shit.

      - Happy Z30 user.

  17. and they sat on their smugness by swschrad · · Score: 1

    news flash... if it's on the market, it's technically obsolete. if it's 18 months old, it's functionally obsolete. if at that point you start saying things like "nobody can touch us, we're so far ahead," you are now a laughing stock. BBM in car slabs seems to be working, as it allows iWhatever and droidWhatever to run users thingies. the rest of the outfit... dust, dust in the wind.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  18. "Struggling" is an understatement by R3 · · Score: 2

    Long time mobile admin here, working for a sizeable law firm (one of the former BlackBerry's bread-and-butter markets)

    We went from over 1000 OS7 devices (Bold, Torch, Curve and the like) in 2008/2009 to a current mix of 950+ iOS devices and 150 or so OS10 devices (Z10, Q10, Classic, Passport) devices today.

    Priv is not even a factor in this mix, despite us being ready for it on day one by installing BES12 late last year and getting a pack of "Gold Premium - Android For Work" CALs.

    Since Nov/Dec 2015 up until today (early June), we got exactly 6 requests to activate Priv. Six.
    Four in the first couple of weeks after the release, two after Christmas. That's it.

    Out of those 6, 3 users are now admitting they made a mistake (old school BlackBerry users who went from Bold 9900 to Q10/Classic, bought the Priv because it said "BlackBerry" on it, with no research into what they were getting themselves into)

    They are now looking into either going back to Classic/Passport (while it's still available) or kicking the tires on the iPhone 6.

    The remaining 150 BB10 users are basically waiting for their contracts to expire, then having no option to upgrade to new BB10 device (since they will be essentially EOL) the expectation is that pretty much all of them will move to iPhone.

  19. One way they can win by Anonymous Coward · · Score: 0

    They aren't doing that well in their traditional market. They have one way of going forward in the Android ecosystem: Solid electronics, with traditional keyboard (Blackberry Quality(tm)), at a reasonable price. If they go at the market like apple (ultra uber high end prices, for something everyone else offers), then they are done (as we have seen). They need to advertise outside of their traditional markets, offer quality with extras for a reasonable price (they can likely charge up to $50 more than the average android phone for similar features, for the BB name and real keyboard). Maybe throw in exclusive BB security and you can get $100 more than the average android phone maker (similar or better build quality). No more than that. $600? What kind of latest Samsung or Apple phone were you offering? BB? No.

  20. Loved my Blackberry - Pre "BlueBerry" by Anonymous Coward · · Score: 0

    RIM needs to die. I have an idea which will be highly effective for that - get Microsoft to buy you. That has always worked to kill off any smartphone company.

    Loved my Blackberry - Pre "BlueBerry", but that blueberry device kinda sucked.

    When I first switched to Android, I would have killed to get a physical keyboard from Blackberry - alas, that was not to be, so I adapted - got a bluetooth keyboard that travels with me.

    Haven't looked at a blackberry since and don't plan to look unless it is competitive to the smartphones budget I'm looking at these days - sub-$200.

    I also remember all the things I couldn't do on the BB because the company locked it down. We were running about a few hundred BES for all the employees with blackberries.

    Plus I remember them refusing a direct data connection, which we would pay for, between their infra and ours. They only wanted internet traffic, no private lines. That didn't go over well with us either and the following year, we started using Apple and Android devices more and more rather than blackberries.

    a) Listen to the customer
    b) give them what they want
    c) when they want it.

    I think the 950 was the best thumb-board I've ever used. Could touch-type on that thing without any mistakes without looking. On android, I tend to dictate messages - much easier.

    They need some 30 yr old to lead them out of this and should move into the IoT stuff - forget smartphones.

  21. Their MarketDroids Malfunction by Anonymous Coward · · Score: 0

    Campaign/marketing strategy

    1. Advertise the Porsche Blackberry like no other company would

    2. Don't mention the price only an oil sheikh can afford

    3. Advertise the *more affordable Priv

    4. Profit! (from either one)

    5. Advertise the Porsche Design Blackberry

    6. Go to step 4

  22. Perhaps they should have been more dev-friendly by sethstorm · · Score: 1

    A root-friendly version of the Priv would have at least mitigated the damage.

    --
    Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
  23. The hub was great by Punto · · Score: 1

    The Blackberry Hub was the best feature of the BB10 phones, and by switching to Android they lost it (going by the reviews the app gets on the Android store). Good news is you can buy a Z30 for $200 now, but it'll die pretty soon, Facebook doesn't work anymore, and WhatsApp will stop supporting it in the next few months. They got too distracted with the weird hardware stuff (like the physical keyboard, old people would have gotten used to the touchscreen), BB10 is a great OS.

    --

    --
    Stay tuned for some shock and awe coming right up after this messages!

  24. RIM can not be trusted by Anonymous Coward · · Score: 0

    RIM creates a phone that is supposed to protect my privacy but the company has a history of bending over for governments.
    The Priv is a great idea but offered by a company that is not trustworthy.

    https://www.google.de/search?q...