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Japanese Olympic Champion Racks Up $5,000 Bill Playing Pokemon Go in Brazil (theverge.com)

An anonymous reader writes: A Japanese Olympics star has blamed Pokemon Go after being hit with a 500,000 yen (about $5,000) bill in roaming charges from his carrier. Artistic gymnast Kohei Uchimura, who won gold at the 2012 Games in London and is the reigning world champion, said he only downloaded the game after arriving in Sao Paulo to train for Rio, but quickly got hooked despite not having arranged a flat rate for data roaming. Uchimura "couldn't believe his eyes" when he saw the bill, according to the Kyodo news agency, with teammate Kenzo Shirai saying "He looked dead at the team meal that day." Even though Pokemon Go isn't particularly heavy on data and there were likely other culprits -- the game only officially came out in Brazil today, though Uchimura may have been playing the Japanese version -- roaming charges can rack up extremely quickly when you use your phone abroad for pretty much anything online.

66 of 113 comments (clear)

  1. Roaming charges is a racket of tolls and taxes by Anonymous Coward · · Score: 4, Interesting

    Despite this is the digital age of free information, ISP/Phone carriers still rape and pillage wholesale where they can. I'm not a fan of big government but this is one area they need SEVERE regulation. Those fuckers are the oil barons and railroad tycoons of this century.

    1. Re: Roaming charges is a racket of tolls and taxes by johnsmithperson123 · · Score: 1

      Try Republic Wireless or Google Fi (basically only slightly different now.)

    2. Re:Roaming charges is a racket of tolls and taxes by Anonymous Coward · · Score: 2, Informative

      But this guy competes internationally, has he got an excuse for not knowing the costs of international data roaming? With the two telcos I've used, when I land in a new country, I get a text telling me the call, text and data charges there; if that isn't ubiquitous, it really should be. When I see that "Data costs £5 per MB" in some non-EU countries, that's a great incentive to check that I switched data roaming off.

    3. Re:Roaming charges is a racket of tolls and taxes by Solandri · · Score: 1

      Actually, for phone service,a lot of those roaming charges are because of government taxes and tariffs on international voice calls. Why do you think companies have been clamoring to switch to VoIP for international operations?

    4. Re: Roaming charges is a racket of tolls and taxes by naughtynaughty · · Score: 4, Informative

      Or T-Mobile, I travel outside the US > 50% of my time and appreciate my phone always working and always having data with the data free, though not high speed.

    5. Re: Roaming charges is a racket of tolls and taxes by sexconker · · Score: 1

      T-Mobile seems to have free data just about everywhere, though you'll be stuck at low speed (2G or 3G, not sure, especially with the discontinuation of 2G). Was pleasantly surprised to learn this.

    6. Re:Roaming charges is a racket of tolls and taxes by DrXym · · Score: 2
      The EU is regulating roaming down - it used to be exorbitant but now phone calls, text and data are charged at domestic rate plus a small tariff and from the middle of next year there should be no tariff at all.

      I don't see much reason Brazil to do for some random Japanese network although South America could collectively ban roaming charges if they wished for the same reasons as Europe - travel, trade, border towns etc.

    7. Re: Roaming charges is a racket of tolls and taxes by spongman · · Score: 1

      Bulkshit. The charges are due to the peering fees the networks agree to charge each other. The tariffs are insignificant.

    8. Re: Roaming charges is a racket of tolls and taxes by gfxguy · · Score: 1

      Plus 1 for T-Mobile.... my company gave us an extra day of per diem to cover international rates for our cell phones.... free money for me.

      --
      Stupid sexy Flanders.
    9. Re: Roaming charges is a racket of tolls and taxes by bano · · Score: 1

      I was recently told by a visiting European that the T-Mobile free international data is a feature only offered to T-Mobile US based customers. Though I did not do any checking to validate this.

    10. Re:Roaming charges is a racket of tolls and taxes by SecurityGuy · · Score: 1

      They don't even need severe regulation, just a little common sense. If you get a credit card, you get a credit limit. There's a fixed maximum you can actually spend. Why is that not the case on cell phones? Why can't I call up my cell carrier and tell them "Hey guys, ya know what? If I ever rack up charges exceeding, say, 2x my normal bill in one month, I want you to cut me off immediately." Or, put another way, "I do NOT authorize charges over $x/month."

    11. Re:Roaming charges is a racket of tolls and taxes by CastrTroy · · Score: 1

      There's a setting on every phone I've had to not use data when roaming. I just leave it turned on all the time. There's no knowing when you're going to pick up a network you don't expect on your cell phone. I live in Canada, and it's quite common to pick up US networks when I'm too close to the border and the coverage on the Canadian side is weak.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    12. Re: Roaming charges is a racket of tolls and taxes by whoever57 · · Score: 1

      The charges are due to the peering fees the networks agree to charge each other.

      Try again. The roaming fees are pure profit for the networks. The fees are completely unjustified by costs. The networks figure that a small number of people will pay the vastly inflated charges while travelling. If T-Mobile can provide free data roaming in most countries, then the other carriers also can.

      --
      The real "Libtards" are the Libertarians!
    13. Re: Roaming charges is a racket of tolls and taxes by spongman · · Score: 2

      actually, a 30% tariff on an internet connection wouldn't account for these extravagant charges. these are hundreds or thousands of percent increases due to intentionally inflated peering agreements between the phone networks.

    14. Re: Roaming charges is a racket of tolls and taxes by spongman · · Score: 1

      Try again.

      actually, try reading again. that's what i said.

      the networks agree to charge each other peering fees. those fees are passed on to their customers.

      for example (apropos to me right now): O2 has an agreement with AT&T to handle internet traffic from AT&T phones when connected to the O2 network. there's really no technical reason O2 needs to charge more to AT&T connections than it does to its own connections - it's just a different sim, after all. in order for this to work (from a business standpoint), AT&T and O2 sign a peering agreement where they both agree to handle each other's traffic and they specify a price (along with various restrictions - including a cheaper rate for flat-rate roaming plans) - which is arbitrary. they then pass that cost directly onto the customers.

      or just google peering agreement...

    15. Re: Roaming charges is a racket of tolls and taxes by Dishevel · · Score: 1

      Still. 30% is nowhere near an "Insignificant" amount.

      --
      Why is it so hard to only have politicians for a few years, then have them go away?
    16. Re: Roaming charges is a racket of tolls and taxes by radarskiy · · Score: 1

      Republic only offers international access via wifi. If I had access to wifi, I would just use the wifi.

    17. Re: Roaming charges is a racket of tolls and taxes by Hiroto.+S · · Score: 1

      I was in Japan last week with my T-mobile iPhone. Yes, it is throttled that it takes long time to load things like satellite image on your map, but it is perfectly fast enough to play Pokemon-Go and FaceTime voice call.

    18. Re:Roaming charges is a racket of tolls and taxes by houghi · · Score: 1

      That is why they are working to ban it inside Europe. I have seen situations where it is cheaper to roam than it is not to.

      --
      Don't fight for your country, if your country does not fight for you.
    19. Re: Roaming charges is a racket of tolls and taxes by Shirley+Marquez · · Score: 1

      The low speed data is delivered over a 2G (EDGE), 3G (HSPA), or 4G (LTE) connection, depending on availability and phone compatibility. (The bands used in the US for LTE are different from the ones used outside the Western Hemisphere, so most US-model LTE phones can't make LTE connections in Europe or Asia.) They just throttle your data speed if you are on a high speed connection.

    20. Re: Roaming charges is a racket of tolls and taxes by Shirley+Marquez · · Score: 1

      One reason that T-Mobile can provide data roaming is because they operate in many of the countries where they offer the roaming. Verizon and AT&T are US-based and have little international presence, so they have to buy roaming service from other companies. (Verizon Wireless was originally a joint venture with UK-based Vodafone; Verizon bought out Vodafone's share a few years ago.) Sprint is owned by a Japanese telecom company, Softbank; I don't think they have any European connections.

    21. Re: Roaming charges is a racket of tolls and taxes by whoever57 · · Score: 1

      Your suggestion might hold water if:
      1. T-Mobile USA were a wholly-owned subsidiary of DT. It's not. DT is the largest shareholder in T-Mobile USA, but it only owns about 72% of the outstanding shares. This makes such agreements impossible.
      2. The free data roaming agreements were bilateral. I haven't seen any indication of this.
      3. The data roaming were limited to a T-Mobile network in the foreign countries. It's not.
      4. DT actually owned the T-Mobile subsidiaries in all countries. It doesn't, for example, in the UK, T-Mobile is part of EE, which is owned by BT Group.

      So, in summary: you are wrong.

      --
      The real "Libtards" are the Libertarians!
  2. Yawn by Anonymous Coward · · Score: 5, Funny

    "The story has a happy ending, though — after Uchimura called his carrier to explain, he was let off with a flat daily charge of around $30, which is enough to make him probably wish he'd just bought a Brazilian SIM card but you know, not $5,000."

    It's comical. This could have happened with Youtube, Candy Crush, etc. Is it noteworthy because a) it's the Olympics, b) it's Pokemon Go, c) it's a slow news day or d) all of the above?

    1. Re:Yawn by Opportunist · · Score: 1

      I'll go with "'cause he's Japanese".

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    2. Re:Yawn by edtice1559 · · Score: 2

      We know that those are high-bandwidth applications and we use Wi-Fi for them when traveling. Pokemon Go is not a high-bandwidth application. I play several hours a day and have used only 300 MB since the game came out. The fact that 300MB costs $5000 is newsworthy. And you can't play Pokemon Go via WiFi (well you can but only if you play in a lazy way where you just sit next to the Pokestop at the bar)

    3. Re: Yawn by Type44Q · · Score: 1

      I'm on unlimited high-speed with Cricket (i.e. AT&T) for $65/month...

    4. Re:Yawn by malditaenvidia · · Score: 1

      It's okay when Nintendo does it.

  3. just goes to show... by Type44Q · · Score: 1, Insightful

    Just goes to show you can be an Olympic champion and still be an abject moron... but to be fair, Japanese aren't exactly encouraged to think and function independently...

    1. Re:just goes to show... by Rosco+P.+Coltrane · · Score: 2, Insightful

      Athletes aren't usually renown for their brains and wits. Pokemon Go players aren't either oftentimes...

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  4. Just wait for auto drive cars to do the same even by Joe_Dragon · · Score: 1

    Just wait for auto drive cars to do the same even in boarder areas where you did not cross the boarder but picked up an tower on the other side.

    Now roaming fees are so high you can rack up really big bill before automated systems can kick in and cut it off.

  5. We need to force all phones to be unlocked or have by Joe_Dragon · · Score: 1

    We need to force all phones to be unlocked or have an roaming cap say max $0.05 a meg.

  6. $15-$20 a meg with rounding up add's up fast! by Joe_Dragon · · Score: 1

    $15-$20 a meg with rounding up add's up fast!

    1. Re: $15-$20 a meg with rounding up add's up fast! by brasselv · · Score: 1

      mods, if you downmod lighthearted humorous comments like parent, you are wishing for a gray world to live in.

      --
      "Whenever people agree with me I always feel I must be wrong." (Oscar Wilde)
  7. Yeah, but... by RobotRunAmok · · Score: 1

    >>Athletes aren't usually renown for their brains and wits.

    He's an "artistic gymnast," so this could have played out either way...

  8. A tax on the stupid by captaindomon · · Score: 1

    I hate to say it, but roaming taxes are a tax on the stupid, or at least on people with pockets too deep to care, or a company account etc. It's pretty easy these days to either give your carrier a phone call before leaving, to arrange an international rate for your trip, or to buy a local sim card or throwaway phone while you are there. Or just turn off your data roaming and use wifi. It's not like ten years ago when people didn't understand data roaming. People should know these things, there are news articles once a month.

    --
    Just because I can hook a shark from a boat, I do no offer to wrestle it in the water.
    1. Re:A tax on the stupid by SuiteSisterMary · · Score: 1

      Hell, whenever I roam, my carrier sends me an SMS saying 'hey, you're not in Kansas anymore, Toto. Turn off your data or face the wrath of the roaming charge!'

      --
      Vintage computer games and RPG books available. Email me if you're interested.
    2. Re:A tax on the stupid by whoever57 · · Score: 1

      Hell, whenever I roam, my carrier sends me an SMS saying 'hey, you're not in Kansas anymore, Toto. Turn off your data or face the wrath of the roaming charge!'

      Usually, I get an SMS telling me that I have free (albeit slow) data roaming.

      --
      The real "Libtards" are the Libertarians!
  9. Didn't listen during orientation by ITRambo · · Score: 1

    This is the kind of thing that is told to people traveling abroad. He may not have been listening. After all he was going to the Olympics! This is just one of many learning experiences that he will go through during life. The take away is "pay attention" and prepare for all contingencies. He is now a bit wiser for it.

  10. Well by MitchDev · · Score: 1

    It's his own dumb fault.

    Way to maintain the stereotype of the "dumb jock"...

    1. Re:Well by liquid_schwartz · · Score: 1

      Stereotypes exist for a reason. They are the top few traits that score above the mean for a histogram of traits for a given group. If a given group wants to change the stereotype then change the traits in enough of it's members and the problem will take care of itself. People bitching about stereotypes make me laugh since stereotypes aren't created, they are just observations.

    2. Re:Well by Wain13001 · · Score: 1

      Srsly?? One of the greatest artistic gymnasts in the world is not befitting the dumb jock stereotype...he's not a high school footballer with a C average.

    3. Re:Well by liquid_schwartz · · Score: 1

      Ignoring stereotypes as completely untrue is denying reality. Similarly expecting stereotypes to always be true for a given person is stupid. My experience is that stereotypes are useful for a first approximation. They are, on average, largely true. However like all averages there are variations among the samples and so not every member of a group will fit all aspects (or perhaps even most aspects) of the group stereotype.

    4. Re:Well by MitchDev · · Score: 1

      He's a jock, Gymnatics is still a sport, and to be good, you need both talent and to put in a LOT of practice time

  11. Beware International Travel by Jason+Levine · · Score: 4, Informative

    A lot of people might travel internationally and just assume that their phone will serve them data at the same cost as in their home country. When we were going to go on a cruise to the Bahamas, we inquired about how much data would cost. Once we knew how much ($2 per MB), we made sure to put our phones in airplane mode for the duration of the trip, using them only to take photos that could be shared later via the ship's WiFi (which we had a set number of minutes access to) or when we returned to the US.

    --
    My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    1. Re:Beware International Travel by ausekilis · · Score: 1

      You have the potential to rack up roaming charges (for me it was $0.50+ a minute) unless you pre-pay for some foreign travel perk through your carrier. Last time I travelled overseas it was only for a week, and ponying up $25 for a few days of phone calls just wasn't worth it. Especially when I could WiFi and send an email or two at the end of the day.

      As soon as you pick up, you're charged for the first minute. Tell me you wouldn't be pissed if you're overseas and get some "do you have time to take a survey about whatever you spent money on last week?" phone calls?

    2. Re:Beware International Travel by danbob999 · · Score: 1

      Airplaine mode saves a lot of juice. If you are not going to answer or make any phone calls / SMS, why keep the cellphone radio on?
      Why turn off data? I don't see any benefit. You can turn off data roaming. It is even off by default.

    3. Re:Beware International Travel by friesofdoom · · Score: 1

      "A lot of people might travel internationally and just assume that their phone will serve them data at the same cost as in their home country."

      Ahh, yes... assumption - the mother of all fuckups. Why would you assume that? Other than being are a complete abject moron...

    4. Re:Beware International Travel by PrimaryConsult · · Score: 1

      If you use Sprint or T-Mobile, that assumption is actually correct.

      Much to my surprise, a month before the date I had decided on for switching to T-Mobile, I discovered Sprint includes unlimited (3g) international data while out of the country. Staved off my switch, they now have to *really* fuck up to undo the goodwill generated with that.

    5. Re:Beware International Travel by Jason+Levine · · Score: 1

      Partly because people don't think about roaming charges anymore. Pretty much wherever you go in the US, you can use your phone without worrying about being charged extra. (The most you might worry about is not getting a signal.) Some people just don't think about phone data plans when they go overseas and wind up coming home to a huge bill.

      Another issue is that some countries are more expensive than others. The Bahamas was $2 per MB but if you went to Mexico, you could pay $2 a day to bring your usual caps with you without any extra roaming charges. Spend a day in the Bahamas and use 10MB of data? Get charged $20. Spend a day in Mexico and use 10MB of data and get charged $2 (assuming you paid in advance).

      Finally, some people don't realize how much traffic their phones can generate when they aren't actively using data (no launching web browsers, e-mail apps, etc). You could keep your phone on and not in airplane mode, but end up with a big fee when you get home because your e-mail app checked for new messages in the background and the Facebook app was checking for status updates and ten other apps were doing their own checks. All while you were being charged $2 for every MB used.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
  12. Re:Artistic gymnast? by MitchDev · · Score: 1

    Maybe they mistyped "autistic"?

  13. Re:Question by wisnoskij · · Score: 1

    Roaming charges are slang for some carrier you do not have a contract with let you use their network. The service roaming changes serve is allowing people to continue to use their phones even when out of range. They can charge anything they want, because you already signed a blank check.

    --
    Troll is not a replacement for I disagree.
  14. Re:Question by wisnoskij · · Score: 2

    No, they are just normal trade. A merchant is not going to trade you something that is worth less or the same as something they already have.

    --
    Troll is not a replacement for I disagree.
  15. Re:Question by edtice1559 · · Score: 1

    No but the prices are stated in advance and you aren't paying the third-party carrier directly. They are willing to sell you the data at reasonable rates. As has already been pointed out, just buy a SIM card for the dominant carrier wherever you are traveling. Instead, he used his SIM card under agreement with his Japanese carrier where he had agreed to pay this much for data roaming. Probably because he didn't care about the price of this part of the service as he had no intention of actually using it.

  16. Re:Funny yes - but is this a technology problem? by edtice1559 · · Score: 1

    Buying a local SIM card is actually a PITA because people can't reach you at your normal mobile number. You have to inform everybody. Many business people tolerate large roaming bills in order to stay connected to customers. This is news because normally when traveling you can avoid data roaming charges by using WiFi. Most of us turn off cellular data when traveling international. I actually turn my phone off and leave it off when traveling internationally. With exciting new applications like Pokemon Go, this may no longer be a viable strategy.

  17. Not Adding Up by MyLongNickName · · Score: 2

    I have played the game pretty heavily while on vacation. In the 6 days I had to play, I left the thing on for 5-6 hours per day. In that time Pokemon go used 100 megs of data. What kind of plan was he on that cost so much?

    --
    See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    1. Re:Not Adding Up by Skuld-Chan · · Score: 2

      A lot of international roaming is like 2 dollars a meg. Its highway robbery.

    2. Re:Not Adding Up by MyLongNickName · · Score: 1

      I'll take your word on the roaming fees, but it still seems like more than Pokemon Go could account for with 24x7 playing for a week without any wifi.

      --
      See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
  18. The game didn't work in Rio before today by HydrusZ · · Score: 1

    the game only officially came out in Brazil today, though Uchimura may have been playing the Japanese version

    This doesn't matter, since the servers blocked pokemon from spawning in Brazil before today. So what exactly was he doing two weeks ago when he used all this data?

    1. Re:The game didn't work in Rio before today by WillAffleckUW · · Score: 1

      you still get random spawns when you pop a lure or incense, actually, and you can mature eggs based on distance from GPS

      --
      -- Tigger warning: This post may contain tiggers! --
  19. Such a scam by wwalker · · Score: 3, Interesting

    The whole mobile roaming is such a scam. I mean, with pretty much everything that you pay money for, you can always get a clearly define price *before* deciding on a purchase. And a lot of times (stores with a check-out) you can even say "it's too expensive, I don't want that". With roaming charges (both data and voice), you have to jump through hoops (i.e. call someone and wait on hold for XX minutes) to get the price, and often enough they cannot tell you because you don't always know your exact location beforehand. Why can you get that info from your phone? Right there and then, before making a call, or before incurring data charges. I'm sure it's technically possible, and if the info isn't yet sent to the phone every time to change roaming provider, I'm sure we can force it to happen via legislation. For once Congress can do some good.

    Also, it's easy to call someone a moron, but when you are under a lot of pressure because you are going to compete in the Olympics, I can totally see forgetting that I'm in a different country when checking my phone and deciding to catch some 'mons and losing track of time.

  20. Not a problem by poity · · Score: 1

    Nintendo will pick up the tab in addition to paying what they owe him for shilling the game.

    --
    your thin skin doesn't make me a troll
  21. Re: Just wait for auto drive cars to do the same e by Type44Q · · Score: 1

    It doesn't seem as though you had a lot of experience forming words, prior to showing up here...

  22. Somebody has to help Brazil by WillAffleckUW · · Score: 1

    Looks like it's the Japanese Olympians!

    (one of my research colleagues is a Japanese Brazilian, actually, it's kind of sad the current situation there)

    --
    -- Tigger warning: This post may contain tiggers! --
  23. Telecom/Cable Co == Screw the customer by buss_error · · Score: 1

    If I were King of the World for a day, the second group of people I'd order summary executions for would be anyone that is upper mid-management or above in a cable or phone company. Fortunately for them and spammers/scammers/fraudsters/robocallers, I won't get the job of King.

    --
    Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.
  24. Re:Funny yes - but is this a technology problem? by ripvlan · · Score: 1

    Yeah - as the other guy said. Look into Google Voice. I use it (not internationally though). Wifi calling yes - but you can also add phone numbers for it to call - and maybe it can (for a smaller fee) redirect calls to your international SIM phone#.

    Somebody used to build a phone that had two SIMs in it. It could operate on a dual phone#. It was long ago so I can't remember who - but you had multiple phone# and could switch between them.

    Google Voice operates like a PBX - people call the virtual number and it redirects the call to a list of real phone#. At the very least get your vm in your inbox - transcribed as text too!

    I use the free edition here in the USA to simply redirect calls to my landline & cell# (so mom only needs to call one number). And it has terrific spam call filtering. It also lets you spoof your caller-id when making outbound calls so that the virtual# appears (great for calling the bank). I'm an iPhone person - but I hear it has better integration on Android.

    Although - the SMS UI sucks. And not all services can SMS to it. As a "chat" app it stinks. But it is one platform for all messaging & calls. Cell phone, web browser, landline. I believe there are business plans - and for making direct calls as Voip you can pay per-minute fees.

    Check it out - it might work for you.

  25. Re:Funny yes - but is this a technology problem? by edtice1559 · · Score: 1

    I use Google Voice. Unfortunately sometimes I forget to use the Google Voice dialer so people end up with my mobile # on their inbound calling list and call it back. When traveling international, I do everything I can to minimize the cost but occasionally I get an email from our IT team that the bill was over $500.