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Facebook's WhatsApp Data Gambit Faces Federal Privacy Complaint (vice.com)

Sam Gustin, writing for Motherboard: Facebook's decision to begin harvesting data from its popular WhatsApp messaging service provoked a social media uproar on Thursday, and prompted leading privacy advocates to prepare a federal complaint accusing the tech titan of violating US law. On Thursday morning, WhatsApp, which for years has dined out on its reputation for privacy and security, announced that it would begin sharing user phone numbers with its Menlo Park-based parent company in an effort "to improve your Facebook ads and products experiences." Consumer privacy advocates denounced the move as a betrayal of WhatsApp's one billion users -- users who had been assured by the two companies that "nothing would change" about the messaging service's privacy practices after Facebook snapped up the startup for a whopping $19 billion in 2014. "WhatsApp users should be shocked and upset," Claire Gartland, Consumer Protection Counsel at the Electronic Privacy Information Center, a leading US consumer advocacy group, told Motherboard. "WhatsApp obtained one billion users by promising that it would protect user privacy. Both Facebook and WhatsApp made very public promises that the companies would maintain a separation. Those were the key selling points of the deal."

94 comments

  1. Those were marketing claims by edtice1559 · · Score: 1

    And the TOS certainly said that this could change at any time. In the US it's legal to be shady this way. Maybe it shouldn't be, but it's allowed. And I don't think there was much in terms of regulatory review of this deal where any explicit promises were made to government entities. I may be wrong here, but if I go double check I won't get a first post.

    1. Re: Those were marketing claims by Anonymous Coward · · Score: 0

      If you don't like the EULA, don't do business with the company. It's your fault if you do business when them and they change the terms. Stop whining and get over yourself. You're not entitled to a business offering the terms and conditions that you want.

    2. Re:Those were marketing claims by Dex+Hex · · Score: 5, Interesting

      Indeed. Including the magic clause "[company] may rewrite the terms of service from time to time, and it's the users responsibility to check the website periodically [...]" solves all future problems.

      I always believed that no court in the universe will find this valid. Are you sure it's allowed in the US?

    3. Re:Those were marketing claims by Anonymous Coward · · Score: 0

      In the US it's legal to be shady this way. Maybe it shouldn't be, but it's allowed.

      Depends its like anything juvenile that FaceBook does. For example React, they put in the TOS that if you use React you cant sue them. That alone is not only can be challenged with enough money and can have that justification ignored on the fact that FaceBook is trying to take the Judges job away from them. I.E denying the client access to natural law based on unfair restrictions. In actual fact any TOS that says "you cant sue me" isn't worth much if you have enough money (legal access).

      Same here, I cant say specifically what happens in the US but FaceBook made a public promise, that promise is in the public domain and as you said a "marketing claim" or "selling point". They go back on that promise when it suits them they should be sued in to submission.

    4. Re: Those were marketing claims by Anonymous Coward · · Score: 2, Insightful

      Not true. But you're entitled to your dumb opinion. The problem is most of these tech companies own an illegal monopoly on markets and get away with it so you're right. But your wrong that if a company changes TOS on you, if they impede your freedoms, income, etc you not only have a legal claim but your also entitled to damage, its why we call it the "justice system".

    5. Re: Those were marketing claims by tripleevenfall · · Score: 2

      I have my own justice system.

      I read this story and then instantly uninstalled the app.

    6. Re: Those were marketing claims by ArmoredDragon · · Score: 1

      I don't think any company has a monopoly on any particular market, except maybe Microsoft when it comes to desktop systems. But nobody cares about that anymore now that mobile has taken the show, which in the US is a clear duopoly, though Google *may* be considered a monopoly outside of the US here.

      As far as the social, chatty apps, I really doubt that WhatsApp has anywhere close to a monopoly.

    7. Re: Those were marketing claims by fluffernutter · · Score: 1

      The "if you don't like it don't do business with them" doesn't hold much water with me. Capitalism is supposed to provide consumers with *choices*. Yet if a person's friends are all on Facebook my choice is already made for me. I cannot go to an alternative solution that values my privacy, and if I were not on Facebook I would be missing events. It's not even because there could never be a profitable business that values my privacy, it is because FB got in first and "the masses" will go to anything else.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    8. Re: Those were marketing claims by fluffernutter · · Score: 2

      For all intents and purposes, Facebook has a monopoly on the social internet market in that there is no other social network any one person can get all their friends and family onto.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    9. Re: Those were marketing claims by Anonymous Coward · · Score: 0

      And you think that they'll delete your data? How cute.

    10. Re: Those were marketing claims by Anonymous Coward · · Score: 1

      Capitalism is supposed to provide consumers with *choices*. Yet if a person's friends are all on Facebook my choice is already made for me.

      It does, and it has succeeded at providing those choices. There's an almost endless number of ways to use the internet to stay in contact with your friends and family. Everything from (yes) FB, to email, to a million kinds of IM, to ... shit, just sharing files over an sshfs mount. If you choose to use Facebook, don't bitch about your choice. I choose not to use it. I never have. I never well. Yet, I've been using the internet to interact with friends since not only before FB, but before the web came along, something many people seem to believe is impossible.

      Don't blame other people for your own choices. You have the freedom to make other ones.

    11. Re: Those were marketing claims by johanw · · Score: 2

      > As far as the social, chatty apps, I really doubt that WhatsApp has anywhere close to a monopoly.

      It certainly has in large parts of Europe and South America. It was the first usable replacement of sms, which was kept very expensive in some countries by the telco's. In The Netherlands, all others are insignificant compared to Whatsapp. There, the largest telco wanted at one time to introduce a special more expensive data contract that allowed one to use Whatsapp and the like (it would be blocked on other contracts, forcing them to use expensive sms). It resulted in having strict net neutrality laws getting passed very quickly after the public outcry.

    12. Re: Those were marketing claims by Stan92057 · · Score: 3, Insightful

      But did you get to delete all your personal info like phone number and chats you have made? I don't think deleting a program changes any data they collected.

      --
      Jack of all trades,master of none
    13. Re: Those were marketing claims by tripleevenfall · · Score: 1

      Yes, I did. While I realize the cows are out of the barn on some of my data, I can at least stop using the app, decrease their user base by one, and post about it online to voice my displeasure and dissuade others from using it.

    14. Re: Those were marketing claims by Anonymous Coward · · Score: 1

      Good for you. At least they won't collect anything more from you. Try also sending them a formal registered letter requesting that they immediately delete all data associated with your account. Even if they don't, that can still prove to be useful in some future hypothetical litigation.

      Regarding the letter, maybe EFF can help you get started by providing a template or maybe they already have a standard letter for such cases.

    15. Re: Those were marketing claims by BellyJelly · · Score: 1

      My friends, my girlfriend and my mother are all on facebook, and I still choose not to use it. Other means of communication are available.

    16. Re: Those were marketing claims by Anonymous Coward · · Score: 0

      In South America people don't call people they use WhatsApp. If you look at the history of WhatsApp it was built to overcome the disjoint between telecommunications providers in South America. Also look at the ongoing problems with WhatsApp in Brasil and see how judges occasionally order the blocking of WhatsApp in Brasil because they impede criminal investigations when if it were in the US WhatsApp would be signfnicantly more helpful (a horrible double standard if you ask me). Then you see Zuckerbergs cronies bribe whoever they need to bribe to get WhatsApp back online.

      As far as FaceBook is concerned, it received far too much attention from the Media and has become defacto standard. You dislike Microsoft, you should have an equal hatred for FaceBook as the two are not so dissimilar. I feel decentralizing and splitting FaceBook/WhatsApp into countries and regions is suitable, each country inflicting their own regulations on how FaceBook/WhatsApp works. It may not be perfect but its far more ethical than this Orwellen nightmare we have at the moment.

    17. Re:Those were marketing claims by wendyo · · Score: 1

      If one side can do that, why can't the other? I occasionally rewrite the terms and it's up to them to check my website to see if I've changed them.

    18. Re: Those were marketing claims by Anonymous Coward · · Score: 0

      You can change what you like but they aren't enforceable.

      A) You must inform the customer or at least attempt to.
      B) They must agree to them with a form of confirmation.

      In the case that you do the above to of any services and then you prohibit the use of the service if they choose not to agree. Well that's how things get put in a court room. Otherwise by law they are under the terms of which they signed up. End of story.

      Same thing with charging extra for services, going up in price requires notice and justification and if youre seen being unfair. Off to court you go.

    19. Re: Those were marketing claims by fluffernutter · · Score: 1

      There are varying degrees of friends. My closest friends and family, yes, will email or text. But it is the circle just beyond that, that you may only see a couple times a year and it is nice when you do.. Those are the ones that might not remember to contact you directly, so it is nice not to miss those events. I'm not a 'networker', but I imagine Facebook is pretty indispensable for people who are.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    20. Re: Those were marketing claims by ArmoredDragon · · Score: 1

      It's hard for me to hate facebook since I don't use any of their products with any regularity.

    21. Re: Those were marketing claims by Stan92057 · · Score: 1

      Well im sure its a lot more then just you leaving but i don't have faith in people to stick together now a days. I don't know many places that even give you the option of quitting. Sad times we live in.

      --
      Jack of all trades,master of none
    22. Re: Those were marketing claims by Anonymous Coward · · Score: 1

      Yeah but those people that are not including you are clearly not your friends, and are publicly lazy enoug to not care about the fact that lots of people do not use Facebook. And you are suffering from classic fomo. Just stand firm.

      In the past people would send physical invitations, if you had a homeless friend, you'd hunt them out. I don't have Facebook and never will, people have eventually gotten use to the fact I'm missing from events they wanted me at and now realise they will have to email or ring me! They've even started apologising for accidentally photographing me in images intended for social media, or staying don't worry I won't put this online. It also helps them realise there is another way, when they realise there are virtually no traceable images of me online anywhere and perhaps realise they are somewhat more vulnerable than they imagined.

      Stay strong, avoid peer pressure.

  2. Pray by Anonymous Coward · · Score: 3, Funny

    that I do not alter it further.

  3. Why is this news? by Ragnarok89 · · Score: 1, Troll

    Facebook altered its Terms of Service to the detriment of it's user base in order to make more money. That's not news, it's a day at the office.

    1. Re: Why is this news? by Anonymous Coward · · Score: 0, Interesting

      Get over yourselves. You're not entitled to tell someone else how to run their business. Why are you people so whiny and why do all of you have a massive sense of entitlement?

    2. Re: Why is this news? by Dex+Hex · · Score: 2

      Serious businesses don't change the active contracts with their clients whenever they feel like it, without first discussing it with the rest of the affected parties in order to reach an agreement. This should be the normal practice for the ToS as well.

    3. Re: Why is this news? by Anonymous Coward · · Score: 0

      It's not about being serious, it's about being powerful. Zuckerberg could go around torching nurseries and nobody could do anything.

    4. Re: Why is this news? by Anonymous Coward · · Score: 0

      Get over yourselves. You're not entitled to tell someone else how to run their business. Why are you people so whiny and why do all of you have a massive sense of entitlement?

      They are finally getting what they deserve by not reading and understanding EULAs.

    5. Re: Why is this news? by CrankyFool · · Score: 1

      Users of WhatsApp (or Facebook) are not the actual clients/customers of these services. More here: https://xkcd.com/1150/

    6. Re: Why is this news? by Anonymous Coward · · Score: 0

      Nice comic but it does not apply in this case. Since FB and whatsapp both get benefits from the ToS, and their users also get benefits (i.e. both sides have something to gain by the agreement), it can be considered a proper contract and cannot be changed whenever the fuck FB decides so.

  4. No problem here by stevez67 · · Score: 5, Interesting

    They both had their fingers crossed when they made the privacy promises. But seriously, anyone who thought FB wasn't going to harvest data at some point from a company they bought was seriously mistaken.

    1. Re:No problem here by Quirkz · · Score: 2

      Yeah. Promise made in 2014? Two years is basically how long it takes for a business to decide "forever" is up and the statement/contract/promise no longer applies. I learned that twenty years ago when many of my "fixed rate for life" service deals expired around 48 months, and the companies would just say "we have no record of such a program" and refuse to honor it.

    2. Re:No problem here by drunken_boxer777 · · Score: 1

      Mod parent up.

      Came here to say exactly this. We cannot afford to blindly accept EULAs anymore. Not that anyone wants to read 32 pages of legalese for every 1,000-lines of code app that comes along, but we now have to continuously monitor EULAs and TOSs for any deviation. And if we don't like them, and don't want to accept, are we honestly going to find alternatives with user-friendly licenses?

      It's like switching banks or cable companies, but worse. It can be such a pain in the ass to switch, but how are you going to convince your friends to all switch with you? At least with banks you can give someone a check or wire money without them being a member of the same bank.

    3. Re:No problem here by JaredOfEuropa · · Score: 3, Interesting

      It would be nice to set some legal ground rules for EULAs. Such as: they cannot be changed without prior notice, the text should fit on 4 A4-sized sheets in 12 point font, and you can only use the words in this dictionary ("the ten-hundred most used words").

      Last year I got a mortgage for a commercial property, and was pleasantly surprised by the terms and conditions: written in very plain and succinct language, and especially lacking in those unbelievable run-on sentences found in regular legalese. It is possible to write agreements that can actually be read and understood. Time to make that a requirement if companies want to have them legally enforced.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    4. Re: No problem here by Anonymous Coward · · Score: 1

      Don't stop at EULAs. Laws should be clear and concise as well. Strict rules on their length and format would be beneficial to society.

    5. Re: No problem here by JaredOfEuropa · · Score: 2

      Not to lawyers though. Which is why that will never happen; they will not give up their role as high priests to the law.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    6. Re:No problem here by Anonymous Coward · · Score: 0

      ... they cannot be changed without prior notice ...

      My bank and PayPal change the EULA unilaterally, on a annual basis. I think most changes just re-define what my 'privacy' is. Online businesses have all the power because the subscriber can't easily delay he gets legal advice and can't alter the online document.

  5. Well by Anonymous Coward · · Score: 0

    Let's be honest anyone with half a brain knew such a thing was coming as soon as the purchase was confirmed.

    1. Re:Well by Oswald+McWeany · · Score: 0, Troll

      And why not? Facebook exists to make money.

      Facebook doesn't exist as a charity to provide a free platform for you to show grandma pictures of your lunch. We've all known that Facebook invades every bit of privacy that you allow it to, it absorbs every sliver of information you wittingly or unwittingly provide it.

      That's the cost of dealing with Facebook. If you use Facebook you give them every right to collect whatever information on you that they choose. In many cases, Facebook knows more about you than you do yourself.

      People have two choices: 1) decide whatever benefit you get from Facebook is worth giving away every information about yourself and all privacy. or 2) don't use Facebook.

      If privacy is important to you, you won't use them. If privacy is unimportant to you, no-one has the right to complain.

      --
      "That's the way to do it" - Punch
    2. Re:Well by TheGratefulNet · · Score: 1

      And why not? Facebook exists to make money.

      you and many others may think so. maybe you are right.

      but maybe, just maybe, its all a scam and totally owned by the government as a way to get around *direct* spying on citizens.

      google, MS and even apple included. to be a big player in the US, you have to follow some rules, especially the ones you will never read about or be able to point to in print.

      we're in a post-snowden understanding of things; and yet there is still so much more that we don't know about the reality of our world. power brokers run up and down at all levels and to believe that this is a 'happy, shiney world' is just so last-century.

      hardware vendors (intel, amd, etc) also have to play along. intel's ME crap is yet another spying tech that regular people are not allowed to know much about.

      we do live in a mixed world. lots of good people who have good intentions. but equally, lots of people much like the ones who 'like to see the world burn' and that includes bad guys on 'both sides' of some imaginary line.

      I don't believe for a second that the huge players have not bent over and done whatever the US government wanted, in order to have an 'easier way' to continue to make their billions and live essentially tax-free and with full protection and support of the government. such a cozy relationship. but you and I don't get to play; its only for the big corps and those in the elite groups.

      --

      --
      "It is now safe to switch off your computer."
    3. Re:Well by q4Fry · · Score: 2

      If Facebook went to the original WhatsApp business model ($1/year) and swore under penalty of dissolution that they wouldn't sell, disburse, or look at user data, I'd sign right up. They'd make a billion dollars a year! Who has access to the internet to the degree that FB is useful to them and can't afford a dollar a year?

      But instead we have all this murkiness with adverts and data vending and TOS and outright lies.

    4. Re:Well by CmdrTamale · · Score: 1

      They'd make a billion dollars a year!

      And it would take 19 years to recover the purchase cost.
      --
      All men having power ought to be mistrusted -- James Madison

    5. Re:Well by q4Fry · · Score: 1

      I'm not talking about WhatsApp. I'm talking Facebook proper.

  6. Surprise!? by Knightman · · Score: 4, Insightful

    Some people saw this coming when WhatsApp was sold.

    How do you think Facebook where going to recoup the money? By turning their users into a product they can sell of course.

    Surprised?

    You shouldn't be, this how it works with social platforms; you aren't a user - you are a product.

    --
    --- Reality doesn't care about your opinions, it happens anyway and if you are in the way you'll get squished.
    1. Re:Surprise!? by houghi · · Score: 1

      Just because nobody is surprised does not mean it is leagl. It just means the people suing had more time to prepare the lawsuit.

      --
      Don't fight for your country, if your country does not fight for you.
  7. mandatory by sirber · · Score: 3, Funny

    just switch to linux!

    --
    Be or ben't
    1. Re:mandatory by Anonymous Coward · · Score: 0

      That way you will be too busy fighting dependencies to have any friends. Win-win!

  8. Remember, only apps can app apps! by Anonymous Coward · · Score: 0

    The app appers at WhatsApp are simply apping apps while apping other apps! Everything's super appy, unlike LUDDITE software like LUDDITE text messages!

    Apps!

  9. At the End of the Day... by Dust038 · · Score: 0

    We have to always remember Facebook is a Business and businesses exist at the end of the day to make money.

  10. They shouldn't be surprised by Anonymous Coward · · Score: 0

    So why should they be shocked? You did not expect this?

  11. Repace WhatsApp with Signal by naughtynaughty · · Score: 1

    Perhaps Facebook can tell us what Better User Experience they can create by mining the phone number of private, encrypted text messages?

    I've found that by replacing WhatsApp with Signal I have a far better user experience, namely my private communications remain private. I've already removed Facebook from my phone, I can use my laptop for the occasional checking up on what family and friends are doing

    1. Re:Repace WhatsApp with Signal by Trenjeska · · Score: 1

      I wish there was a communication app that is both secure and widely used and DOES NOT REQUIRE A CRIPPLED COMPUTER (aka smartphone)

      Both whatsapp and signal require a smartphone as relay for their desktop version

    2. Re:Repace WhatsApp with Signal by Anonymous Coward · · Score: 0

      The issue here is convincing the rest of the billion WhatsApp users to switch, otherwise it'll be "but all of my other friends use WhatsApp, Why can't I use the same thing to talk to you? I'm sure Facebook are fine, it's not like they don't have my life story already anyway...."

      A lot of people just genuinely don't seem to realise what is being shared, and even if they do many just plain don't care.

    3. Re: Repace WhatsApp with Signal by junk · · Score: 1
    4. Re:Repace WhatsApp with Signal by Anonymous Coward · · Score: 0

      I wish there was a communication app that is both secure and widely used and DOES NOT REQUIRE A CRIPPLED COMPUTER (aka smartphone)

      Pidgin+OTR works great on desktop computers.

    5. Re:Repace WhatsApp with Signal by Anonymous Coward · · Score: 0

      There are many safe apps and protocols. (IRC being one of the oldest, still in use, that ranges from total anonymity to some kind of personal identification.)
      The problem is that if you cant monetize its users you dont have money for marketing and therefore there is no hype around them.
      So unless you can fuck users over you wont have money to gain new users.
      Thats the sad truth.

  12. acoount deleted and uninstalled, next! by Anonymous Coward · · Score: 0

    $subject

  13. I paid for WahtsApp by 140Mandak262Jamuna · · Score: 5, Insightful
    It had a one year free use, and 1$ a year, 5$ for five year price back when it started. I am a paid user of WhatsApp. It has no right to share my phone number with facebook. I don't even have a face book page, I have taken steps to stay away from Linkedin and Facebook.

    Hope a paid alternative to WhatsApp emerges.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    1. Re:I paid for WahtsApp by Anonymous Coward · · Score: 0

      Try Signal.

    2. Re:I paid for WahtsApp by sanf780 · · Score: 1
      The thing is, if it is paid for, then most people will not use it. Yep, we are so cheap.

      As I already sold my soul to Google, I will keep using Hangouts.

    3. Re:I paid for WahtsApp by Anonymous Coward · · Score: 0

      Definitely try Signal. It rules.

    4. Re:I paid for WahtsApp by Anonymous Coward · · Score: 0

      It had a one year free use, and 1$ a year, 5$ for five year price back when it started. I am a paid user of WhatsApp. It has no right to share my phone number with facebook. I don't even have a face book page, I have taken steps to stay away from Linkedin and Facebook.

      Hope a paid alternative to WhatsApp emerges.

      There are actually quite a few free alternatives to WhatsApp but if you want one that's paid, I'll install one for you and it'll only cost $5

  14. Never expected this by houghi · · Score: 1

    If your policy violated the US privacy policies as a company that is that big, you know you fucked up.
    Or perhaps it is just greedy politicians that want extra money to change the law.

    --
    Don't fight for your country, if your country does not fight for you.
  15. WTF are they proposing to improve exactly? by mark-t · · Score: 4, Insightful

    Their alleged claim of wanting to "improve your Facebook ads and products experiences" is pure bullshit... while this might be obvious to anyone who knows about Facebook's track record, the claim does not even withstand remotely objective scrutiny.

    Assume just for a moment that their claim of wanting to improve the user experience were true....Consider that Whatsapp has no information about the content of any messages sent between users, so any content within the messages that are sent cannot be harvested to generate any kind of targeted advertising, the *only* thing that they have are names and phone numbers, and who is sending messages to whom, with no basis for understanding why beyond anything that might have been communicated out of band directly to Whatsapp. So since Whatsapp has no information about its users that can be used to actually generate any kind of "improved advertising experience" for its users, the assumption that this is what they actually are trying to do cannot possibly be correct.

    There is nothing remotely tenable I can see about the notion that this could even somehow theoretically create an improved experience for the end user, and Facebook's claims that it would do so would seem to be wholly transparent lies.

    1. Re:WTF are they proposing to improve exactly? by Sloppy · · Score: 3, Informative

      When they talk about the "user experience" they mean someone who is buying ads, not the person who is posting "Look what Hillary Trump said last night" every day. Think in terms of Facebook's customers.

      Knowing who is talking to whom is an important part of Facebook's marketing. Look at how Facebook targets and consider item #19 in that article. It's not just about who you are, it's about who you know. Whether you think this is a good idea for Facebook or not, it is what they do.

      User A and user B are friends in real life, use Whatsapp, and have Facebook accounts -- but they're not "friends" on Facebook (maybe they only use Facebook for work, or something like that). (Or maybe they don't have Facebook accounts, but Facebook has profiles on them gathered by "like" buttons, and has some way to deliver ads to at least one of them.) They communicate with each other using Whatsapp. This lets Facebook connect the two profiles, even though within Facebook alone, they are unconnected. The result: Now user A can see shopping ads for user B's upcoming birthday.

      The advertiser has a good products experience.

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    2. Re:WTF are they proposing to improve exactly? by sl3xd · · Score: 2

      Consider that Whatsapp has no information about the content of any messages sent between users, so any content within the messages that are sent cannot be harvested to generate any kind of targeted advertising, the *only* thing that they have are names and phone numbers, and who is sending messages to whom, with no basis for understanding why beyond anything that might have been communicated out of band directly to Whatsapp. So since Whatsapp has no information about its users that can be used to actually generate any kind of "improved advertising experience" for its users, the assumption that this is what they actually are trying to do cannot possibly be correct.

      Do you not remember the fight against the NSA's bulk metadata collection program?

      Metadata is very powerful for mass surveillance with the facade of improving advertising experiences.

      I don't care whether it's a sovereign government or a corporation. Mass surveillance is wrong.

      --
      -- Sometimes you have to turn the lights off in order to see.
    3. Re:WTF are they proposing to improve exactly? by mark-t · · Score: 1

      Of course, but the advertisers, even if they are Facebook's actual customers, are still not "end users".

    4. Re:WTF are they proposing to improve exactly? by Anonymous Coward · · Score: 0

      Of course, but the advertisers, even if they are Facebook's actual customers, are still not "end users".

      Why not? Serious question.

    5. Re:WTF are they proposing to improve exactly? by mark-t · · Score: 1

      Customer is not necessarily the same as end-user.

      End users are *consumers* of a product, not providers of it. Advertisers are not at the actual receiving end of the product consumption chain, they are either entirely at the top or else somewhere in the middle. By definition, end users cannot be the advertisers, they are the people that are advertised *to*.

    6. Re:WTF are they proposing to improve exactly? by mark-t · · Score: 1

      I was completely ignoring the issue of whether interfering with privacy is immorral or illegal. I was simply pointing out that there is no possible way that their claim of wanting to "improve [the user's] Facebook ads and products experiences" can be even remotely true. Whatsapp content is encrypted, end to end... so Whatsapp doesn't know anything about what is inside of it. Thus, that information cannot be harvested for data to determine what kinds of things people are talking about through the app, and with no real additional information about its users, Whatsapp have nothing upon which to offer any kind of "better advertising" for their users. It is completely untenable that their claim could ever be true, and even ignoring absolutely all historical precedent, or assumptions of incentive or motive for doing so, the lie is obvious to anyone who looks simply at the plain facts of what Whatsapp actually does.

    7. Re:WTF are they proposing to improve exactly? by Anonymous Coward · · Score: 0

      I actually go out of my way to not buy things I have seen FB ads for. For example, I'm seeing ads for bouncy houses that I got from a competing company for my 3 year olds party 2 months ago. yet I am still seeing ads for bouncy houses. I bought a car 5 years ago, yet I'm still seeing car ads. The advertising industry is so woefully out of touch with whats happening that I wonder how they are willing to pay FB money for it. FB is the LAST place I go online.

  16. Idiots STILL don't think in terms of capabilities? by Anonymous Coward · · Score: 0

    WhatsApp, which for years has dined out on its reputation for privacy and security

    BULLSHIT. I have to stop you right there. There is 0% chance that this service ever had a reputation for privacy and security. I've never even used it, and have only heard about it occasionally, and even from a position of extreme ignorance, I know for sure that it never could have possibly fooled anyone who was thinking.

    Protocols can have reputations for privacy and security. An application which uses proprietary protocols can't ever have that. That day simply isn't ever going to arrive. If you can't study it, then it will never have the capacity to persuade you that it might work. That is such a basic fundamental that I just can't believe we're still talking about it.

    When you are evaluating whether or not something works, it is totally reasonable (not even slightly paranoid) to hypothesize the case "What if a service provider goes rogue?" (Proof that it's not paranoid: it happened in this case.) When people say they saw this coming when Facebook bought it, I have to call bullshit on that too, because it was an obvious risk even before Facebook bought it. The service provider could voluntarily become evil on their own, or their servers could be compromised by someone else (e.g. FSB, NSA, common criminals, whatever).

    So, maybe you're wondering: how could I know this was vulnerable? Well, that's easy: what information were you giving to this app? How can you possibly not be aware that you told someone else your phone number? It just totally doesn't make any fucking sense that anyone thought their phone number was a secret after they told someone else about it.

    Then, when you go digging in to the very basics of what this service is and how it works from a user's point of view (this is not even slightly technical or nerdy; every single Whatsapp user knows what I'm about to tell the rest of you), here is what you see: users create an account on another machine! That is: there is a centralized directory, owned by the company! I'm not fucking reverse-engineering this program; this information is on the fucking wikipedia page!! Every single one of you users, who are now lying out your fucking asshole saying you thought it was secure and private, KNEW you were creating an account on some company's central directory. STOP YOUR FUCKING LYING. You knew it wasn't secure.

    Unless.. Ah.. unless...

    Ok, there is one way that you might possibly not be a fucking dishonest insincere liar. You might be laboring under the idea that it could possibly be secure, if you are so overwhelmingly stupid that you think its security is a function of the company's good intentions, rather than what they are theoretically capable of doing.

    Is that it? I think so. After decades of lessons, people still aren't thinking in terms of capabilities. That's why you cry when companies and governments betray you, instead of you having a policy of denying them capabilities.

    Well, have we learning anything yet? Can we get past this rather obvious error, and start thinking about security in a more common sensey way?

    I'm not asking you to not trust. I'm not asking you to stop trusting people.

    Don't trust apps; trust designs. Don't know the design? Then you can't trust it. I'm not saying they're untrustworthy; I'm saying that if you can't see the design, then a trustworthy person doesn't have a way to explain to you why they're trustworthy. Get it? And they didn't tell you how it was impossible for them to share the directory. Turns out, the reason they couldn't tell you how it was impossible, is that it was not only possible, but trivial.

    So please, enough of the "I trusted them" nonsense.

  17. Structural solution is necessary by sinij · · Score: 1

    Centralized systems will always be ripe for abuse, it isn't question of IF, but WHEN your data will be harvested and profiled.

    The only feasible solution to combat this is distributed peer to peer implementations. Maybe good people at TOR project could take a short break from trying to save the world and build a privacy-conscious chat app for the masses?

    1. Re:Structural solution is necessary by johanw · · Score: 1

      They have: Tox?

    2. Re:Structural solution is necessary by ilsaloving · · Score: 1

      There's an interesting blog post on Open Whisper that argues why federation will never work.

      https://whispersystems.org/blo...

  18. Inter-connection by Midnight+Thunder · · Score: 1

    Well, if the federal government forced on messaging systems a requirement to interchange with other messaging systems, then some of this may be reduced? Back in the 20th century this was done for the voice-landline networks and in many ways has resulted in the only non-fragmented, multi-vendor, communications system we have today. GSMA was formed because of the fragmentation of the analogue cellular networks at the time, but inherited to a certain extent the regulatory requirements to interconnect.

    XMPP held a certain promise there, but because there was no regulatory requirement, businesses just said 'screw this and lets keep our little nation states isolated for more money'. We saw this happen with both Facebook and Google. Other systems just made it difficult for apps such as Pidgin to talk to their systems from the start.

    Myself I would welcome any move to interconnect, since I have 5 messaging apps just to be able to keep up with friends, since the favoured platform varies with region. SMS isn't the best, but most friends still have a phone number.

    --
    Jumpstart the tartan drive.
    1. Re:Inter-connection by johanw · · Score: 1

      I hope not, because then they would also demand it to be vulnerable to lawfull interception.

    2. Re:Inter-connection by Anonymous Coward · · Score: 0

      xmpp failed from the beginning.
      It has so many major design issues that it would be best to just ditch that crap.

  19. Re:Idiots STILL don't think in terms of capabiliti by sinij · · Score: 1

    +1 Mod this up please.

  20. Any who thought Facebook wouldn't do this by JoeyRox · · Score: 1

    Should read the fable, "Scorpion and the Frog".

    https://en.wikipedia.org/wiki/...

  21. Hate to be "that" guy... by Anonymous Coward · · Score: 0

    But why do I feel like nothing is going to be done about this?

    Facebook and/or whats app MIGHT acknowledge the back lash if it's big enough... and by "acknowledge" I mean reassure everyone that "nothing is actually changing" (even though something obviously is) and that "no one's privacy is in jeopardy" even if

    Nothing to see here, move along citizen.

  22. Did they break a law? by jader3rd · · Score: 1

    Public assurances, do not a legal action make.

  23. Whatsapp privacy policy haha by Cley+Faye · · Score: 1

    A few months ago, I wanted to try whatsapp on Android. The app asked me for permission to dig into my contacts, which I refused.
    You can't do much without that permission: impossible to start a conversation, impossible to input a name for someone that started a conversation with you, impossible to add contacts by hand in whatsapp; it have to be in the phone contact's list.
    When I asked their support about this, they kindly redirected me to their FAQs, explained to me that they use phone numbers to identify contact, that it was for my convenience that this was required, etc. I even got a full rundown of Android permissions required by whatsapp. No option to ever start a conversation by typing a phone number ever came on the table.

    Best part was this: "We value your privacy and we do not sell your personal information to anyone.". I suppose technically it's not sold "to anyone", but still. Trust is the most important thing you need in this business; if you require from people to give you all their infos, then pull jokes like that, you might as well just stop doing business.

  24. Opt out by Tokolosh · · Score: 1
    --
    Prove anything by multiplying Huge Number times Tiny Number
  25. Required Reading by Anonymous Coward · · Score: 0

    I feel like this should be the first post to any news article along these lines.....

    XKCD Warned You

  26. The promises and lies of closed software. by Anonymous Coward · · Score: 0

    On closed platforms your data security is only as good as the word of your provider.

    A word that can be bought and sold without your consent.

    Stallman was right.

  27. Mitigation and alternatives by Natales · · Score: 2

    Since I don't use Facebook, my number should be irrelevant to them to serve me advertisement in their platform. Furthermore, I use the anti-social plugins for browsing so they don't get my browsing history either.

    If this really bothers you, Signal is a perfectly good alternative to WhatsApp, which is completely open source and with almost identical functionality. Another surprisingly good and also open source alternative is Wire, which doesn't rely on phone numbers, and it's completely multiplatform.

    If you can't vote with your dollars, vote with your feet.

    1. Re:Mitigation and alternatives by Anonymous Coward · · Score: 0

      Only the Wire client is open source, the server is not.
      And any proprietary centralized messenger can end up being bought by Facebook at some point.

      If you want a real Free alternative, here's couple of examples:
      Tox
      Ring

      They are both completely open source and decentralized.

    2. Re:Mitigation and alternatives by Natales · · Score: 1

      Both are fine options indeed. But you don't really need the routing core to deem the system secure. You only need to see the source of the clients to determine if you can guarantee end-to-end encryption. How the messages get routed is another story altogether, and your only concern would be metadata collection (which you should always assume it's happening anyways). I, for one, would love to see WhatsApp Erlang routing core and how do they do it, but it's more for my personal curiosity than true security.

  28. flood your country with african muslims by Anonymous Coward · · Score: 0

    that way you will be too busy fighting off rapists to have any friends. win-win!

  29. If you thought it wasn't going to change... by mhkohne · · Score: 1

    Then you're either not very smart, or you've been paying ZERO attention for the last decade or two.

    Facebook didn't buy Whatsapp because they like their logo - they bought them to monetize them somehow.
    The way Facebook USUALLY monetizes things is to learn as much about you as possible, and then sell ads targeting you.

    It's hardly surprising that Facebook would start to try to make use of any data that Whatsapp has. And remember that Facebook acts as though it things privacy is a thing for other people - not for you.

    --
    A thousand pounds of wood moving at 300 feet per minute. Don't get in the way.
  30. History repeats by Anonymous Coward · · Score: 0

    Interestingly nobody remembers Google did just that a few years ago merging their YouTube (a purchase again), Gmail, Maps, Search, Android, etc. accounts. And at the time, the user couldnt even refuse without loosing access to their services...

    And now we are mad at Facebook?

  31. Read the Agreement When It Appears On Your Device by Anonymous Coward · · Score: 0

    I just opened WhatsApp on my Android device, and saw the notification for the new Terms of Service.

    I clicked the "Read" link, and was presented with the giant Agree button, but also a checkbox stating:

    "Share my WhatsApp account information with Facebook to improve my Facebook ads and product experiences. Your chats and phone number *will not* be shared onto Facebook regardless of this setting."

    Upon unticking this checkbox, a message stating that account info won't be used to improve products or experience.

    I was initially relieved by this, but the second sentence of the quoted statement above doesn't reassure me.