When Your Boss Is An Algorithm (ft.com)
Slashdot reader Presto Vivace shares an article on FT.com about "workers without a workplace, striking against a company that does not employ them...managed not by people but by an algorithm that communicates with them via their smartphones."
And what they are rebelling against is an app update... They might be free to choose when to work but not how to work or, crucially, how much they are paid... Some gig-economy workers and unions are bringing this question to court. They argue that these companies' algorithms exert so much control over workers that they are really employees in the eyes of the law and thus owed hourly minimum wages, sick pay, holiday pay and the like.
The article offers a detailed look at historical precedents for today's strict "service level assessments," noting that for the companies, "algorithmic management solves a problem: how to instruct, track and evaluate a crowd of casual workers you do not employ, so they deliver a responsive, seamless, standardized service." But for workers in the gig economy -- 800,000 in the U.S. alone -- the question becomes whether reporting to an algorithm in an app is liberating -- or exploitative?
The article offers a detailed look at historical precedents for today's strict "service level assessments," noting that for the companies, "algorithmic management solves a problem: how to instruct, track and evaluate a crowd of casual workers you do not employ, so they deliver a responsive, seamless, standardized service." But for workers in the gig economy -- 800,000 in the U.S. alone -- the question becomes whether reporting to an algorithm in an app is liberating -- or exploitative?
You are, essentially, a contractor in the gig economy. You accept a certain task for a certain payment. So when you get down to it, they're contractors.
Like most articles on Slashdot these days, I have no clue what they're talking about. Is this The Twilight Zone?
http://marshallbrain.com/manna...
Confucius say, "Find worm in apple - bad. Find half a worm - worse."
Wasted punchline opportunity...
Whether it's liberating or exploitative doesn't really matter. Above all, it's temporary until the app replaces the workers entirely.
Get over it, you are a mediocre useless pile of flesh that is inefficient at best, and certainly unneeded to generate wealth.
Video of some good progressive thrash music
If you don't like your "boss" in the gig economy, don't work for them, whether they are an algorithm or a person. As a contractor/gig worker/employer, you have made no commitment to your "boss", so why should they have any obligations to you?
Furthermore, the reason unions are pushing this is because they are afraid for their survival: in an efficient marketplace for labor, they serve no purpose anymore.
But it's really the pig economy for the 1%.
Two can play at this game
These aren't related at all. Slashdot is still buggy af.
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I'm impressed: you managed to not mention Ü... a single time in this summary. A....b isn't mentioned either, but this is expected. At least, all "related links" are about Ü... .
I think that company deserves its own icon, just as "the real-life Tony Stark". After all, Bitcoin has its own.
(Salt at your convenience)
I have discovered a truly marvelous proof of killer sig, which this margin is too narrow to contain.
1. Attract a candidate pool with good rates.
2. Get business up and running. Client base established.
3. Slowly but consistently push reimbursement down, expecting to lose candidates.
4. Maximize revenues by borderline exploitation, which has no relation to #1.
reality in 2016
http://marshallbrain.com/manna1.htm
I had never thought of it, but these types of apps/employment opportunities treat everybody in the organization exactly the same way and looks only their results. Bonuses/promotions/inducements are laid out as an algorithm for everyone to see and understand. If changes are to be made, then they have to be spelled out to a coder who then updates all the "bosses" at the speed of light - as a bonus these changes do not need to be interpreted by management and HR.
This is a hell of a lot better than some of the companies/managers/executives I've worked for.
If the question is that when the rules/conditions are changed, how do you push back? You're only option is to vote with your feet which may not be as bad as it first seems. Say a company like Uber suddenly triples their take from their "employees" because their marketing efforts in somewhere, let's say China, aren't going well and they're sinking a mountain of cash into it. The employees stop taking assignments from the app in response, essentially quitting - now the company, in real time, is getting a response that they've gone too far and now cannot provide the same level of service, upping complaints in the region causing them to back off the problem change, probably have to offer inducements to get the (productive) employees back and update their algorithm for making changes to eliminate this problem in the future.
Now, having said all this, I would wonder if this type of "employer" could be hacked? I could see a black hat offering a service where subscribing employees are given advantages like a lower take from the company (the numbers are fudged going into the company) or given prime assignments over other employees. This ends up treating some employees preferentially and leaving others out in the cold.
Going right back to the situation where some employees are treated favourably and others are essentially abused.
Plus ca change plus ca meme chose.
Mimetics Inc. Twitter
contractor abuse is not an new thing or an app thing. Also there are w2 like employee rules that uber and others have that are not part of the Algorithm.
FedEx and other shipping / delivery places list there workers as 1099's but control them like w2 works and they even say you must rent / buy our software / hardware / trucks / uniforms (in some states employees can not be changed for them at all). And the app part is just routeing.
but more and more places are trying the 1099 route.
We need to come down hard on that. To many places are abusing it so it time to make it very hard for someone to be an 1099 so that the places have to at least make the works W2's. Just think if some restaurant try the you get payed when people are in the place but you need to be there for your full shift and you need to work after closing to do clean up (off the clock but needed if you want to be on the work list for later).
If unions can successfully sell themselves as the only lever people have against things like the summary, then they could definitely make a comeback. Everything has a way of coming back in cycles, slightly improved. Look at the industry most of us work in (IT) -- virtual machines, containers, remote hosting -- all that stuff is decades old, and has been brought back with a better supporting environment. Until about the 1970s, even low-level factory workers could raise a family on one income and have a secure retirement on top of that. Wind the clock forward, and we have those same jobs paying just above minimum wage with no benefits, or they don't exist here and former factory workers have to take minimum wage jobs in retail, etc. This is directly attributable to a loss of union membership and leverage. Now, people in the gig economy don't even have stable employment; they have to stitch together tons of part time gigs to even come close to a solid wage. I feel that with automation and algorithmic management, this is going to get even worse.
I think a lot of the union bashing is a misinformation campaign. I would love to work in a unionized workplace, just for the convenience of paying a collective bargaining unit to ensure I get a fair salary and have some leverage against employers. Almost all the arguments against unions involve one of these:
- Corruption -- what political organization isn't corrupt? I'd deal with a low level of corruption if I were getting something that benefits me.
- Mediocrity -- as in "I'm a super-genius and employers are lining up to hire me for a high six-figure salary...no way will I help my colleagues by stooping down to their level." All I can say is this -- even if you are a super-genius, there will come a time where management finds a way to not pay you that huge salary regardless of your talent.
- Some anecdote -- the most common one is "I was at a trade show in a convention center, and the union electricians wouldn't let me plug my own things in." This one confuses me -- why wouldn't you want someone to do the job they are assigned to do while you do what you were there for?
Either the entire employment economy will collapse completely, or people are going to rediscover unions the same way they rediscovered VMs and ASPs. As employers slowly gain back all the leverage they lost, people are going to feel the squeeze and want something to restore the balance.
Aim your disc at the base of the spinning cone.
a crowd of casual workers you do not employ, so they deliver a responsive, seamless, standardized service
Standardized service requires anything but a casual worker, or the service is trivial and soon automatized.
is that in the absence of regulation free enterprise would drive down costs and result in better services without oppressive government rules and the risk of fascist dictatorships rising up out of the enormous power structures necessitated by widespread regulation.
Now, I could write two or three paragraphs debunking the above, but they would be dry and make people feel down. Deregulation is a nice, simple solution to a complex problem. Like most simple solutions to complex problems it causes more problems, but simple solutions feel great, make great sound bites and are easy to market.
It's the difference between Hilary boring everyone to tears saying she's gonna sweat the details on Donald Trump's wall. They're both solutions to our economic problems, but the latter is simpler, bolder and just feels better (as long as you don't think too much about it).
If anyone knows a way to make the hard work of solving complex problems marketable let me know.
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- Didn't come out to our site to meet me in person for the first 2 years I worked in the position.
- Rarely responded to emails or calls when I asked for his input on a certain situation.
- Didn't check my KPIs.
- Didn't do my performance reviews (local HR had to do them and they didn't even know what my duties were).
- Got angry when I talked with the local HR manager about getting a raise after my first year for doing awesome on my KPIs and having sterling feedback from coworkers on-site. (I didn't get that raise, my boss 'vetoed' it).
- Had me work 6 days a week with 10 hours a day in the office (it was a manufacturing plant that worked nearly 24/6 and sometimes 24/7).
- Got angry when I requested PTO usage that was part of my employment contract (10 paid days per year).
- Denied my PTO usage repeatedly.
- Claimed that if I was going to 'be allowed' to use my PTO, I would need to be 'on-call and ready to arrive at the office within 30 minutes'.
- Sabotaged my chances with other positions in the company (not even promotions, but lateral moves to get me out of that shit job).
- Got angry when I gave 4 (yes four) weeks notice that I was resigning.
- Never hired a replacement.
- Got angry at me on my last day at the company because he didn't hire a replacement for me to train.
So yeah, sign me up for an AI boss.
Corporate law has changed over time and not for the better. Corporations are defined by law; therefore they exist by regulation which owes all it's force to the power of governments (external governments included.)
The corporate board used to not be easily stacked with friends of the CEO... and that was historically the case. Also, it was less likely that a small population of buddies were on boards of each other's corporation in the past, which is a huge conflict of interest. Changing that would be new; however, modern times created a problem which needs to be addressed. People forget the problems of government power/corruption are human organization problems which exist in every organization.
Some nations such as Germany require by corporate law that boards have a significant portion of the board be WORKERS or their union. This makes so much sense it is hard to understand why it isn't mentioned in the USA.
The intended purpose of a corporation is to provide gainful employment; however, legally we define it as solely looking out for the share holders. That can be altered; in the past, there was a moral aspect in society which to some degree infected management. Ethics essentially has been removed from the culture and what remains is removed in MBA school.
The balance of powers within government systems has to be extended to everything within their grasp otherwise the loopholes will allow for the creation of monsters beyond the power of the system and will corrupt and hijack the government which defines/regulates them. It's like an unchecked disease becoming an epidemic and then killing off everybody at the CDC. That is where we are today...
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Some of us have been saying this from the start. For such a supposedly intelligent era, people sure suck at critically analyzing the benefit ratios of situations, and seem to be incapable of mentally following events to future outcomes. This is all effing absurd, and i guarantee you those actually employed by these companies are rolling in freedom of time and money. You are serfs to them, nothing more, and only that until you can be replaced by software, too.
Survival of the fittest, modified by an element of dumb luck. This has been the way the universe operates since the Big Bang. The powerful have as much right to exploit us if they can as we have to overthrow them if we can. No more, no less. They owe us nothing, and we owe them nothing. Most people these days are takers if they can get away with it.
Civil society is mutual loyalty based on mutual obligation. Symbiosis. This is a fragile thing. In the times we live in, it is effectively dead. It died a slow death over the past few decades. We need to learn to live without it. It was good while it lasted, but it's over.
I prefer a soulless algorithm to a soulless boss who, aside from lacking a soul, is all too human. I can in theory reverse engineer an algorithm and game it. This is harder to do with people. And people without souls tend to rise to positions of power.
The world does not owe CEOs a living. The employees/gig workers do not owe CEOs a living. But if there is a mutual benefit, we can do business together for the time being.
The powerful and privileged are inclined to think the world owes them. Next thing they know, they've traded in the limo for a tumbrel. But this too is vanity, a vexation of spirit.
and you'll be caught in about 1 year when most businesses do their yearly reconciliation accounting process and compare Amount of work done to amount of money in. Big data will spot your patters (which will need to be simple and repetitive to make any money at whatever scheme you come up with). The full force of our "justice" system will come down on you like a ton of bricks. In exchange for a year of "sticking it to the man" you'll do 10 years in prison. Maybe 20 if you don't plead out (you'll plead, everybody does).
Company's like Uber are owned/operated by members of the ruling class. You do not f with the ruling class for very long. Once in a while somebody like Madoff does it by joining the ruling class. Like any organization they're vulnerable from within. But you should let your hacker fantasies go. It's just not how things go in the real world...
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The rights of an independent contractor are already part of American law due in part to the IRS. No acts of supervision are allowed. For example control of access to a workplace is enough to have a person considered an employee under the law. If you are a sales person you can not be denied the right to sell on only the hours or places you choose to sell. That is what independent means. You are not under the control of a company. Also where is that contract? If you are an independent contractor you should have a written contract that benefits both you and the company in a reasonable way. If no contract exists you are an employee. What scab companies count on is the employee not knowing their legal rights. And it gets better. If you are injured and they do not have Workman's compensation covering you you very well may be able to sue the business owners for full compensation for your losses and injuries. Even if you have signed an agreement stating that you are an IDC the company can still be considered an employer if they make any effort or take any action of supervision over you. That can be a blessing as Workman's comp. payments are often a gimmick that only protects employers. False use of the IDC status costs billions to Workman's Comp as well as Unemployment Insurance agencies and turning in companies that use the gimmick could actually make you rich as you are preventing theft and collecting money for the government. If also endangers the public. Suppose you have a deal going to hang storm shutters for a company that sells storm shutters. They list you as an IDC. You do not have a business permit as you claim to work for the company. While working you fall and are badly hurt. The home owner gets stuck for your injuries. Phone sales and telemarketing also falsely use the IDC gimmick. They can not provide the work space, the phones, the desks, or have any control over when and how you work if you are a real IDC.
The government has no right to inhibit you from working (as they will often do to people unable to pay child support by suspending drivers licenses and similar), but at the same time you are not or should not be entitled to a job or compensation thereof for not having one. If Uber or Lyft aren't paying enough click the uninstall button. There are lots of jobs that don't pay enough to live off. So don't take those jobs! There are a lot of people who need first time jobs or jobs to hold them over between proper paying jobs. This is the job market for such people.
At the same token nobody should be obliged to pay taxes. This is nothing more than theft and those who wish to have insurance against loss of employment can fund such programs themselves. I don't like Uber or Lyft, but neither are worse than any taxi company in existence. The industry itself created the legislation to limit competition. We should be eliminating these unnecessary regulations that were put in place by nothing less than the FUD spread by the the taxi companies themselves in order to limit competition.
We should eliminate the laws which have brought us monopolies and duopolies, limited competition, and/or ensured small companies can't compete. Internet service providers are a great example of this and particularly cable TV (local governments granted monopolies to attract cable companies to lay cable TV lines in the 1980s). This gave these companies first mover advantage end entrenched their monopolistic position in the market by preventing competition from coming in until after they'd paid of debts. It's near impossible as the evidence shows us to enter a market with an entrenched monopoly. First mover advantage would have existed regardless of the government, but it's the government that entrenched these companies such that there could be no competition.
If you care about freedom and liberty above all else then you should come to New Hampshire and partake in the Free State Project. There was no real hope for freedom or liberty anywhere else in the world. It's only because of a migration concept and the formation of the Free State Project that there is hope that we can create a liberty/freedom utopia over the long haul. This idea that sprung into existence several years ago is really coming to fruition now. 10% of people who've signed up (20,000 not including people who already lived in NH) have already moved. We need a lot more people to migrate to form an independent state (nation), but in the mean time a lot can be done with even just a comparatively small number of movers. In part because the state locks up the most number of people. By limiting New Hampshire's government we can solve most problems. There is no where left in NH you can move today and not find other immigrants for freedom. We can do this- but we need your help!
There comes a time in every exploitative industry where the industry operators are making so much money from workers under questionable circumstances that everyone clearly sees that this is a job, not a volunteering opportunity with benefits. Uber, Deliveroo and the like finally got there it would seem. Time to pay their fair share.
Software update rollback.
As geeks, you should aready know this story.
Another rant by a Greedy Pig..
You fail to realize that by virtue of being born or living in the US you are already hugely entitled with opportunity benefits and you want more.
In most other country's you would have to survive on less than $2 US a day. Want to start a company there? You can't! because it is a caste system and you should know your place in society and stay there!
It you think US company's are so evil, why don't you start your own, lazy pig, and make one that is better and more fair in your vision?
Maybe the people running the company are getting the bigger share of profits because they had the balls to do something, rather then accepting a paycheck from someone else's company built by Not You and on their own hard work, ambition, and money management skills.
For those that despise the 1%, You are the Effing 1% you dim witted sloth.
What do you think will happen if you get your way and the rich are taxed at 95%?
If that's the way you want it, start sending 95% of your paycheck to India, because YOU ARE the 1% in the global perspective if you live in the US.
LIBERTY is about working and providing for YOUR SELF and the OPPORTUNITY to do so.
NOT about working for someone else. Wan't to get ahead? Do it the American way! Roll up your sleeves and Get To Work doing it for yourself!
Quit your whining about not being GIVEN ENOUGH from your chosen provider and make yourself your provider.
While the article is a good description of what's going on in the new gig economy, I don't think it fully fleshes out the fact that the labor terms like wages, fees, etc. are still being set by human beings. If Uber or UberEats changes the wages, it wasn't an algorithm that decided this, but it was a manager somewhere who set these numbers. This is really no different than if you had a traditional employer who hires you at a promise of one wage but then hides a little clause in your contract that allows him to lower your wage on his whim. Maybe its a necessity, like in the case where Uber can't seem to make any profit, but that doesn't mean it isn't exploitative or misleading at best.
This is why company's everywhere need regulation
It's also why "Binding Arbitration only" clauses need to be made illegal everywhere (as they are where I live). It's a complete end-run around the legal system and always favour the corporation unjustly
No label covers it better than the modern "corporation". Which includes non-profit corporations and anything else government chooses to define in detail... and it is defined way beyond simply an investment shield.
From a broader, society perspective:
Hunter/Gatherer societies had no need for jobs. The food supply was your "employer" and supported your survival.
There was a tendency to worship the provider, which was nature so they strongly trend to pagan.
Money based societies all depend upon jobs. The employers supply your job to get money so you can survive. There is a tendency to worship the provider; which here are the "job creators" and so on.
Society's perspective is always about survival, so the purpose of corporation is to be "job creators" and what the business produces is secondary. Even the most business biased preach "job creators" and rain dance or virgin sacrifices etc. The "invisible hand of the market" alludes to god (not original intent) like nature does for the hunter society... leave nature alone to play out so we can benefit from being a part of it... this doesn't work in an artificial man-made unbalanced system but I'll not prod the libertarians any further... anyhow, there are similarities between drastically different economic systems.
Economy: look at the purposeless crap that is produced as well as the frivolous services and how the post WW2 / post depression engineering of the consumer society we have today. We force CREATE demand in order to provide enough jobs so too many people don't starve and bring the whole system down. What we all really need and want is job creation (survival in this society which means reasonably keeping up with the neighbors) most people don't really care about the economy. A.I. will bring a lot of aspects out that weren't being considered by the masses before.
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