Samsung Halts Galaxy Note 7 Production Temporarily (wsj.com)
Samsung is halting production of its Galaxy Note 7 smartphone after the replacement units -- the second batch of Note 7 produced -- by Samsung also seemed to be riddled with a similar issue, with nearly half a dozen of explosion and burning issues in the past week alone. Yonhap News Agency, and the WSJ are both reporting that the halt was done in cooperation with safety regulators from South Korea, China and the United States. From a WSJ report: Samsung's move comes after a spate of fresh reports of problems with replacement phones that have been distributed to consumers around the world. While Samsung hasn't confirmed the reports, it said in a statement Friday in response to one report that it would "move quickly to investigate the reported case to determine the cause and will share findings as soon as possible."
Sent from my iPhone 7.
I think the quest for ever thinner phones and ever thinner batteries is to blame.
I want thicker phones with longer life.
I also think a battery-only recall would have been cheaper, so there is a lot to be said for removable batteries too.
I want user-replaceable batteries
I don't really know what I'm talking about, but I do know what I want.
blog.sam.liddicott.com
Third time luck!
Confucius say, "Find worm in apple - bad. Find half a worm - worse."
"Samsung Galaxy Note 7 production bombs"
"Samsung Galaxy Note 7 business is booming"
"Samsung Galaxy Note 7 is a product truly built to blast"
Apple is a company who only builds overpriced shit
Overpriced yes, shit no.
Slashdot, fix the reply notifications... You won't get away with it...
I think its more than just thinner devices. Keep on adding parts and whatnot is the culprit. Apple right can do it right, but Samsung is running into problems trying to do what Apple is doing.
Oh you mean like this?
http://saveie6.com/
It can't be over priced if the market is bearing that price. The value of any product is exactly what the public is willing to pay for it.
The thing is the iPhone is not something essential and there are thousands of alternatives out there.
It can't be over priced if the market is bearing that price. The value of any product is exactly what the public is willing to pay for it.
I think "overpriced" is more relative to the one who says it's overpriced. MacDonald's is rather cheap, but I think it's overpriced because the quality is low and the heath risk is high.
Slashdot, fix the reply notifications... You won't get away with it...
Cure you and your futuristic technology. Why can't we just stick to the technology of 10 years ago.
I mean just ask Sony batteries never exploded then!
If something is so important that you feel the need to post it on the internet... It probably isn't that important.
Didn't stop them from spelling "Samsung" wrong.
Have you ever fallen asleep at the keybhanusdiog?
This quest for ever thinner phones with their thin batteries is only to blame if you dislike the downsides of pushing technology forward.
Any time you demand a considerable amount of energy storage in a small package, it has a certain amount of danger of catching fire or exploding.
We've randomly seen various models of laptops catch fire or explode too, and many of those weren't all that thin, nor would you describe their batteries as "thin" -- especially compared to any smartphone ever manufactured.
I can't say I know exactly where Samsung is failing this particular time, since competitors have similar sized devices with similar sized batteries that are clearly working more reliably? But it sounds like they wrote things off as a simple battery production defect when it might turn out to be a more complicated problem to fix. (As someone else said - maybe they have the battery sitting too close to the CPU or other chips that help warm it up past a safe operational parameter?)
Apple is a company who only builds overpriced shit. I bet I could find an Android smartphone with the iPhone 7 specs for $100. Also Steve Jobs is dead, therefore Apple is DOOMED.
I'll take that bet now get to work...
Realistically as other have said....how much money could Samsung have saved if they had made the battery removable and just sent everyone a replacement battery?
If that's not the issue, then obviously that's not going to solve the problem, but the quest for super thin phones is the cause of these issues. Why make a phone this thin if you're just going to put it in an otterbox?
Have you ever fallen asleep at the keybhanusdiog?
I think its more than just thinner devices. Keep on adding parts and whatnot is the culprit. Apple right can do it right, but Samsung is running into problems trying to do what Apple is doing.
Weird.
It's almost as if somebody's managed to connect to the Internet but they never heard of a single site where you can type "iPhone fire" and see pages of results.
(shrug)
No sig today...
That's a dangerous way to think.
Products ARE worth what people are willing to pay for them. That is a cold stone fact. It's not a "dangerous way to think" because it's simply the truth. You fail to acknowledge that truth at your peril. It's like saying gravity is a dangerous way to think. That argument makes no sense because it implies that a law of nature is somehow a point of view. It isn't. Products are worth what the market will bear is in economics as close to a fundamental law of nature as you will find. It's right up there with supply and demand effects on price.
It is that kind of thinking that leads to 500% increases in the cost of life saving drugs just for the heck of it
Which is why most sane countries regulate the price of drugs to avoid that exact circumstance because health care is needed by everyone. And even in the crazy US we regulate a lot of markets (electricity, telephone, water, etc) where there is a risk of a utility abusing its monopoly on a product. The value of a product is what people are willing to pay for it. When the consequences of not paying for it are possible death, the value of that product can be very high if there is no alternative source for it.
So no, the value of something isn't what the market will bear, otherwise you'd be paying millions for clean air.
You are conflating some very different things. First off we ARE paying millions (billions really) for clean air as a society. The price of it is rolled into the cost of the products you buy. Those environmental regulations aren't free. (and that's not a bad thing either) Second, we are perfectly capable of regulating monopolies to keep them from getting out of hand. We do this all the time. Third, the value of something in economic terms absolutely IS what people are willing to pay for it. Some things are public goods and we have to be careful about ensuring they remain so but the value of fresh water or breathable air is tremendously high - we've just organized our legal system to ensure they are available to all.
You mean like this: http://www.dailymail.co.uk/new...
From your article:
It appears likely that the phone sustained some damage while it was being transported. The kind of battery used in the iPhone and other handsets are almost always safe, but can be incredibly dangerous â" if they are punctured, they can easily explode or set fire, taking the rest of the phone with it.
The phone did appear to be dented and damaged beyond the kind of issues that would be caused by heat.
But that also suggests that the new problems hitting the iPhone are not on the level of the exploding Note 7, which necessitated a global recall and has been a disaster for the company. No further problems with the iPhone 7 have yet been reported and it appears that the problem is likely to be isolated.
(Emphasis is mine)
Don't fight for your country, if your country does not fight for you.
It’s a grim echo of the Note 7’s spontaneous combustion, but it’s probably not a problem on anything like the scale of Samsung’s
I think the quest for ever thinner phones and ever thinner batteries is to blame.
MARKETING! STAT! New product and campaign. Moshi moshi.
New phone rounded edges and corners thinner no buttons.
Like all our other phones?
No, different. Quadrilateral yet not rectangular. This shape.
That is a coffin shape. Looks like.
Yes I drew it much to show, but real angle here no more than 5 degrees off vertical.
But everything we make is rectangular! People want display go to edge.
Make people want this instead. Put button or something in edge part, new shape is important.
Why this idea? Why now?
We must change. Our product line has reached 'peak fumble'.
So the Fumble Working Group told you this?
Yes. First they tell us, we must pay Hollywood to have actors toss phone to each other in movies.
+Then they tell us in commercials people must do everything with one hand. Like card trick.
+Then they say side buttons flush with case because they were helping fingers hold on.
+Then it was thin! Thin! Thin! So hand cannot securely wrap around, phone pops up and out.
+ But now they say we reach 'peak frumble'. Phones dropping has leveled off. Must do something.
How will new shape help?
We have years of rectangular phone now, thin phone. People nervous, hold it tightly, right?
And?
This new phone when you squeeze will shoot out of hand like pumpkin seed! Is brilliant!
That is nice. You should do it both ways make wedge shaped too thicker on display end.
Why so?
Young female demographic, tight jeans rear pocket. They sit down and their phone extracts itself easily.
Yes! These two things work together. We need to form a Lost Phone Working Group.
Great, now we need to hear from Suddenly Screen Crack Working Group. How are things?
Screen crack in warranty is down, but post-warranty screen crack is line that falls, like so.
Needs improvement. Tell us again about your tension over time initiative.
Bezel glass is mounted on gasket, and we start with gasket thicker on one end.
+Then heat treat and press gasket flat before manufacture. Case allows expansion but glass does not.
+This way we can reach triple tension on glass two months out of warranty.
+ At one year even more. Even one meter drop onto wood surface triggers fracture.
I have seen the report. But to provide this tension, the gasket must be backed with metal, yes?
Unfortunately yes. A thin but strong outer frame casting of treated steel. Heavy.
True, but increased heaviness improves the cracking profile because it results in more impact.
GOOD, THEN. We will go with the new shape, thicker on one end, and sell the idea that heavier is good.
+ That should be easy. We introduce idea herring that heavier means you can hold onto it easier.
+ And go with the tension gasket idea. I want to see a crack profile that starts peaking at six months.
+ And we must strive for total cracking by a year and one half. One hundred percent, people!
Meeting is adjourned.
<blink>down the rabbit hole</blink>
I am deriving lots of schadenfreude from this fracas. I just hope that Samsung, a rather despicable company, with their heavy-handedness, built-in obsolescence, arrogance, and useless customer service, will not recover from this.
Realistically as other have said....how much money could Samsung have saved if they had made the battery removable and just sent everyone a replacement battery?
You are presuming the battery is the actual root cause of the problem. Odds are very good that the source of the failure is somewhere else. In fact swapping the battery appears to be the first thing Samsung actually did and they still are having problems.
If that's not the issue, then obviously that's not going to solve the problem, but the quest for super thin phones is the cause of these issues.
It's not at all clear that that is true. Nobody currently knows what they actual cause of the problem is including apparently Samsung. It could be buggy control software. It could be improperly designed thermal management. It could be from physical damage. It could be any number of other possible failure modes, many of which have little or nothing to do with the thickness of the device.
Why make a phone this thin if you're just going to put it in an otterbox?
A fair question but not obviously related to the business at hand of figuring out why this particular model of phone is combusting with significant frequency. I tend to be in the camp that wants a thicker phone and better battery & more durability for the record. I like a light and thin phone but it's not the only important consideration to me.
http://www.telegraph.co.uk/new...
Is it just my observation, or are there way too many stupid people in the world?
I don't use protectors of any kind, but I knew more than just a couple middle-America, middle-class folks who ALWAYS get the hardest, most solid-looking case they can find (irrespective of whether these actually help or which cases perform best). Why? Because their phone is one of their largest investments and a critical piece of everyday tech that they want to protect.
They appreciate the thinnest phone possible precisely because *after* they put it in an Otterbox it will still be manageable, whereas when they had an iPhone 4 or whatever, the Otterbox made it significantly thicker than an old Nokia candybar.
STOP . AMERICA . NOW
They appreciate the thinnest phone possible precisely because *after* they put it in an Otterbox it will still be manageable, whereas when they had an iPhone 4 or whatever, the Otterbox made it significantly thicker than an old Nokia candybar.
Or a better solution could be for Apple (and other smartphone makers) to release a phone that didn't actually require a protective case in the first place. Design it so that it can take a beating. Yes this would be thicker and speaking solely for myself I would be fine with that. Nobody used to have a protective case on their Nokia because it didn't need one. There is no fundamental reason why smartphones have to be different in that regard.
Apple is a company who only builds overpriced shit
Overpriced yes, shit no.
Considering the GN7 costs MORE than an equivalent memory iPhone 7 (and even 7 Plus!), I don't know where you're getting your "overpriced" meme, Jackson!
Your a fucking idiot
Ya know, calling another an "idiot" is ever-so-much more effective if you actually know how to use your/you're correctly.
Idiot.
Can we PLEASE just ban ACs now? Pretty please?!?
Then do it. Find an Android smartphone with the performance of iPhone 7, the cameras, the features - all for $100.
Put up or shut up. I know you won't be able to, because no Android phone has the performance alone, much less the other stuff. And the best performing Android phones are far more than $100.
So prove me wrong. Link a $100 Android phone that has the performance of an iPhone 7.
Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
Replaceable batteries
plastics.
If you want someone to blame, blame the fucking EU with their damned RoHS directives. If electronic solder still had LEAD in it, like God intended, we wouldn't have BGA parts breaking-free from their PCBs at the slightest provocation. Metallurgy has developed over centuries, but with a stroke of a pen, the chemists were sent back to the drawing board to find a substitute for that which has no substitute.
God intended kids in poor countries who end up mining first world disposable e-trash to get lead poisoning.
And before you say "But no one else has this problem", do a little Googling. You'll find LOTS of similar problems with HTC, LG, Samsung, etc. It's a RoHS thing; but none of those other phones (unless they catch on fire a lot) make for Clickbait on Slashdot like the iPhone does. But the stories are there. But do your own research, Hater
Problems and solutions associated with removing lead are well studied and widely implemented. If your still making EXCUSES for vendors who failed to adapt and get the memo some dozen years after the fact that's on you. Customers don't care about lame excuses they care about outcomes.
There is no excuse for unsafe or failure prone products by any vendor.
Problems and solutions associated with removing lead are well studied and widely implemented.
Yes, and every single one of them is INFERIOR in one or more ways to Lead.
Look, I get it for water pipes. Making plumbing solder Lead-Free was generally a Good Thing. But for electronics, a "reclamation" system would have been a far better solution than making every single solder joint since around 2006 suck serious ass.
And if you think this is an "Apple" or "Contract Manufacturer" problem, it is FAR from that simple. There's real metallurgy going on in eutectic soldering, and some of that "black magic" is not easily substituted or "worked-around".
Maybe someone with some in-depth knowledge of the physics of soldering could chime in and either tell me why I'm wrong, or why I'm right...
Oh, and you say that "Consumers don't care about excuses, they care about results", you are exactly right. And the ONLY reason that Apple is getting sued and not Samsung, LG and HTC, that ALSO have these problems, is because they are a very lucrative,. and visible target. As I said, when the ENTIRE Aerospace industry says "Nyet" to RoHS (and particularly to lead-free soldering), that oughta be a clue.
It's time for Samsung to consider that phone model deader than a doornail. The bad press is widespread, the jokes about it are still pouring out, people's confedence in the product is lost and never comming back no matter what their marketing droids do. What Samsung needs to do is bury it, and their next product should not even bear the "Galaxy Note" name, otherwise it's financial suicide.
So, likely Samsung could not really reproduce the defect and verify the causes in their own lab or they would not have shipped replacement devices with same defect.
One possibility is that the battery, charging circuits or even the heat dissipating glue to keep the battery in-place gets damaged during shipment. How much control is there on sea containers for extreme temperature variations, humidity or vibrations?
I can figure thermal glue loosing contact with the battery (or other hot operating component) on extreme temperatures. Or contacts loosing proper alignment on some vibrations frequencies and amplitudes. Could also be low pressure during flight transport that's causing damages to the battery. Would explain why a Note7 caught fire in a plane.
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