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On Wall Street, a High-Ranking Few Still Avoid Email (reuters.com)

The world may be increasingly becoming digital, but a small group of the Wall Street elite refuses to say anything substantive in an email, text, or chat, and some will not communicate digitally at all. From a Reuters report: This group, which includes top bankers like JPMorgan Chase & Co Chief Executive Officer Jamie Dimon and powerful investors like Carl Icahn and Berkshire Hathaway Inc's Warren Buffett, were eschewing electronic communications long before the probe of U.S. presidential candidate Hillary Clinton's emails and the recent hacks of her campaign manager's account made headlines. Some on Wall Street are nostalgic for a time when in-person conversations or phone calls were the norm, but others believe the words they type and send can come back to haunt them. Prosecutors have built insider trading, mortgage fraud and rate-rigging cases on embarrassing emails over the past several years, and they are often the most memorable part. Recent email woes among Washington power players have provided yet another reason for bankers to try to protect private correspondence from prying eyes. Dimon uses email but is known to keep his replies short and factual, favoring "yes," "no" and "thank you."

30 of 168 comments (clear)

  1. Smart move by Geoffrey.landis · · Score: 5, Insightful

    Judging by recent stories, sounds like they're pretty wise.

    --
    http://www.geoffreylandis.com
    1. Re:Smart move by 93+Escort+Wagon · · Score: 5, Interesting

      I'm betting this policy of theirs predates email... it was probably already in place back when written/dictated letters were the norm.

      On a related note, I work with someone who follows a similar practice. I've figured out she will call me if she doesn't want something on record. She's not a higher up... more of a not-completely-trustworthy coworker who relies on unsubstantiated appeals to authority as a stick. If she can't reach me by phone, she'll wait until she can catch me in person. With her, I've learned to follow up on any verbal exchanges with an email asking for clarification/elucidation - basically forcing the conversation into a more-auditable mode.

      --
      #DeleteChrome
    2. Re:Smart move by I'm+New+Around+Here · · Score: 4, Insightful

      I didn't know you worked at the Clinton Foundation.

      --
      If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
    3. Re:Smart move by Archangel+Michael · · Score: 5, Informative

      I have a phrase, it is quite useful: "Can I get that in Email?"

      If the answer is "no", then I assume I am free to ignore that request. Since they have no record of the request, then they have ability to fire me for not following said request. It is really easy to play that game, you just have to play along. The issue is, you have to play it 100% of the time.

      And if they ever try to "Get" you, you play dumb, "I don't recall".

      The other thing I find useful is sending an email with a "brief summary" of whatever meeting it was. If they don't respond, then that is tacit acknowledgement the summary is accurate, and it becomes official record. Any non-written "clarification" would be followed up with same.

      The problem is, far too many people find sleazy as an acceptable practice in organizations, and actively participate in the sleaze. Don't participate and you have nothing to worry about.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    4. Re:Smart move by UnderCoverPenguin · · Score: 3, Insightful

      I have a phrase, it is quite useful: "Can I get that in Email?" If the answer is "no", then I assume I am free to ignore that request.

      ... And if they ever try to "Get" you, you play dumb, "I don't recall".

      Doesn't matter. The boss can still fire you - or lay you off.

      The other thing I find useful is sending an email with a "brief summary" of whatever meeting it was. If they don't respond, then that is tacit acknowledgement the summary is accurate, and it becomes official record. Any non-written "clarification" would be followed up with same.

      Still doesn't matter. The boss can still say he followed up in-person or by phone. The lack of a further email summary won't matter to his boss.

      The problem is, far too many people find sleazy as an acceptable practice in organizations, and actively participate in the sleaze.

      Agreed

      Don't participate and you have nothing to worry about.

      Unfortunately, no. Too many people will believe the sleeze-balls.

      --
      Don't try to out wierd me, three-eyes. I get stranger things than you, free with my breakfast cereal. --Zaphod Beeblebr
    5. Re:Smart move by I'm+New+Around+Here · · Score: 2

      That brings up an interesting point. What sort of investigation into Clinton's email did the FBI do? It seems probable that her staff handled about 99% of Clinton's email. I'm no FBI agent, but it seems to me that if you're investigating Clinton's emails, you'd seize and search her closest aide's computer, and probably all of her staff's computers on the very first day.

      That's the thing. No one is allowed to do such a thing to a Clinton. So, it wasn't.

      --
      If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
    6. Re:Smart move by AutodidactLabrat · · Score: 2

      No, I just love pointing out the hypocrisy of the "Trolls for Trump" bunch.
      Remember to cash the check.
      He has a habit of cancelling his debts.

    7. Re:Smart move by war4peace · · Score: 3, Insightful

      It's much harder for the boss to fire you if you have performed all duties that came to you in written form.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
  2. That's just common sense for crime organizations. by ZecretZquirrel · · Score: 5, Insightful

    The feds are watching.

  3. On the record by A10Mechanic · · Score: 5, Interesting

    Where I work, sometimes you want it on-the-record. I want proof I said something, or did something, far more often than I'd ever want to be able to deny such actions later on.

    1. Re:On the record by ShakaUVM · · Score: 5, Insightful

      >Where I work, sometimes you want it on-the-record. I want proof I said something, or did something, far more often than I'd ever want to be able to deny such actions later on.

      I also try to make sure any important communications get logged in email. If I have a phone call, I will email the client and summarize what we talked about. Not only does this minimize miscommunications (which can be very costly), but it has led to me winning a lawsuit when the client claimed I had never communicated with them and wanted to cancel an upcoming event I was going to speak at, despite having a contract and all that. So I printed out my copious email communications with them planning the event, put it and the contract in front of the "judge", and he took a look over the evidence and awarded me the full amount on my contract plus legal fees.

      Without the emails it would have been very hard to prove just through phone records that the event had been planned and booked six months in advance of the event date.

    2. Re:On the record by jenningsthecat · · Score: 5, Insightful

      Where I work, sometimes you want it on-the-record. I want proof I said something, or did something, far more often than I'd ever want to be able to deny such actions later on.

      That's because you're a peon. Perhaps well-paid and well-respected, but a peon nonetheless, compared with those who effectively run the world. The farther up people are on the ladder of power, the harder it tends to be to tell the difference between them, and the criminals recognized as such by the justice system. Most of them cover their tracks, live substantially covert lives, and have adopted 'plausible deniability' as a second-nature practice. It might simply be prudence, or it might be the vestige of a guilty conscience in an otherwise sociopathic makeup. Whatever it is, it seems to go with the territory.

      --
      'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
    3. Re:On the record by quantaman · · Score: 2

      Where I work, sometimes you want it on-the-record. I want proof I said something, or did something, far more often than I'd ever want to be able to deny such actions later on.

      That's because you're a peon. Perhaps well-paid and well-respected, but a peon nonetheless, compared with those who effectively run the world. The farther up people are on the ladder of power, the harder it tends to be to tell the difference between them, and the criminals recognized as such by the justice system. Most of them cover their tracks, live substantially covert lives, and have adopted 'plausible deniability' as a second-nature practice. It might simply be prudence, or it might be the vestige of a guilty conscience in an otherwise sociopathic makeup. Whatever it is, it seems to go with the territory.

      Less conspiratorially if you're a peon no one cares enough to go looking through your emails for dirt. If you are important then people will actively go digging for anything with which to remove you as an obstacle.

      As was once written: Give me six lines written by the most honest man in the world, and I will find enough in them to hang him.

      Richelieu was guilty of a bit of hyperbole, but with thousands of emails to choose from there's bound to be something with which to hang you.

      --
      I stole this Sig
  4. Makes sense by ErichTheRed · · Score: 5, Insightful

    I know I, as a lowly mid-level person, am very careful and exact about electronic communication. Whatever side of the Clinton email thing you're on, how would you feel about having the last 10 years of your private communication dumped out in an investigation? Would you be comfortable with your emails showing up in a publicly searchable court record even if it was unrelated to you? People have forgotten the basic premise that was drilled into my head when email first arrived -- don't write down anything you wouldn't be comfortable posting in public for the world to see.

    Executives are one of the last groups of people in a company to have the privilege of not communicating via email, text, etc. Everywhere I've worked, the execs' secretaries were the only ones sending out emails (logged in as the exec.) This is a big problem in the finance industry, because only the mid-level and below is captured in electronic communication. It makes it extremely hard to build a body of evidence in any legal case directly affecting the executives of a company. It's one of the reasons why lawsuits target the company only, and end with a settlement where the company does not admit any fault.

    1. Re:Makes sense by Trailer+Trash · · Score: 2, Insightful

      I know I, as a lowly mid-level person, am very careful and exact about electronic communication. Whatever side of the Clinton email thing you're on, how would you feel about having the last 10 years of your private communication dumped out in an investigation?

      I'm honest, so it doesn't matter. Also, if my emails were subpoenaed, I would turn them over. Looking at my friends' email and business associates' email wouldn't turn up any emails that I hadn't turned over since I would perform my legal obligation.

      This is only a problem if you're a dishonest scumbag.

    2. Re:Makes sense by Anonymous Coward · · Score: 3, Insightful

      I'm honest, so it doesn't matter.

      If you give me six lines written by the hand of the most honest of men, I will find something in them which will hang him - Cardinal Richelieu

      Do you tend to close the door when you go to the toilet when there are other people around? Then you've got something to hide even though it's totally accepted that everybody uses the toilet. It is utter nonesense that being honest means you don't need privacy. Privacy isn't about hiding things that are unacceptable, privacy is about keeping perfectly acceptable things to yourself or out of sight. Often culture demands it (like closing the toilet door), and it may be a very fundamental need for most humans that has nothing to do with being dishonest.

    3. Re:Makes sense by DarkOx · · Score: 4, Insightful

      Yes well we have public records laws that applied to Hillary that do not apply to the rest of us. Being Secretary of State is a privilege, you get all kinds of opportunity afterward to enrich yourself thru public speaking and consulting as well as other legal grey areas around what is and isn't insider trading etc. All that before you consider all the fine meals out at the worlds fanciest eateries and stays at the best hotels etc.

      In exchange for all this you give up a little privacy, I don't feel bad for her she knew what she was getting herself into. She could have had a nice career back home in Arkansas as an attorney and enjoyed all kinds of privacy if that is what she wanted. She chose public life, and that means the rest of us have a right to know what she was up to!

      --
      Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
    4. Re:Makes sense by HornWumpus · · Score: 2

      I close the door, but I shout out a play by play and color commentary.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  5. That defines separation of class by SuperKendall · · Score: 4, Insightful

    You know you are in the underclass when you find it useful to have proof of what you have done.

    You know you are in the upper class when you find it useful to not have any proof of what you have done.

    The obvious conclusion of those statements is that money is a direct replacement for proof.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:That defines separation of class by vux984 · · Score: 5, Insightful

      You know you are in the underclass when you find it useful to have proof of what you have done.

      You know you are in the upper class when you find it useful to not have any proof of what you have done.

      I suspect its more like...

      you know you did something where you are in the right when you find it useful to have proof of what you said and did.

      you know you are in the wrong (illegal, unethical, whatever) when you find it useful not to have any proof of what you said or did.

      While there is a correlation between the 'upper class' behaving illegally and unethically, and the 'under class' trying to keep the shit from landing on them there are plenty of (bottom class) criminals who (if they have 2 cells in their brains to rub together) also know better than to leave a 'paper trail'.

    2. Re:That defines separation of class by taustin · · Score: 5, Funny

      Criminals with two brain cells to rub together aren't bottom class criminals, they're lawyers and politicians.

    3. Re:That defines separation of class by stephanruby · · Score: 3, Interesting

      You are completely right of course.

      That being said, I would add that if you're Warren Buffet, you're going to have everyone try to impress you with unsolicited insider trading knowledge. So that's another reason you wouldn't want a work email address for him.

      Because what happens when you receive insider information by email about a company you were already going to invest in? If the inside information only confirms that you should buy their stock, do you cancel your original plan to buy their stock now because you would seem guilty of insider trading? Or do you stick to the original plan of buying the stock and try to prove to the Feds that you didn't make the buying decision using the information you received?

  6. Re:Email, Yeah by PPH · · Score: 2

    Every channel you mentioned can be monitored by the authorities. Or the Russians. Or your competition*.

    *Indirectly, that is.

    --
    Have gnu, will travel.
  7. Rules for Email by Calibax · · Score: 2

    If you are a politician (or work for a politician), never write anything that would look bad in a headline in the Washington Post or NY Times.

    If you are a corporate executive, never refer to anything that might be illegal or immoral or unethical. Not even as a joking reference - words can be taken out of context.

    For everyone, be aware that whatever you say will stay around until the end of the Internet and may be accessible by anyone or any organization.

  8. Social media by DogDude · · Score: 2

    I live in email, but I avoid social media for the same reasons. Social media is worse, in my opinion, because you have zero control. At least with email, if it's on my servers, and I'm paying for it, it's my data.

    --
    I don't respond to AC's.
  9. Re:That's just common sense for crime organization by CajunArson · · Score: 3, Insightful

    Well if you think Wall Street moguls are a bunch of crooks, let's see who they want to win:

    GOLDMAN SACHS CEO: I support Hillary Clinton

    http://www.businessinsider.com...

    --
    AntiFA: An abbreviation for Anti First Amendment.
  10. They don't need emails, phone logs work too by Anonymous Coward · · Score: 3, Interesting

    I had an uncle who was prosecuted for insider trading maybe 10 years ago. He was on the board of a multi-billion dollar international merger. They didn't have any emails or anything like that and they didn't need it (sadly, system is screwed up). He had the best lawyers money could buy too. He wasn't a poor man by any stretch of the imagination.

    What they had were phone logs and his business colleague's testimony who had supposedly received the insider tip and who had bought stock.

    So the way this works is they let the person who they accuse of having received the insider information off the hook in exchange for testifying against the person who they claim gave the information.

    Do you see a problem with that? I do. There was zero evidence other than that from a compromised source that can't be trusted to provide non-biased testimony. The reason it is biased is because the source is exchanging testimony against the accused for a lenient sentence (ie no jail time). It doesn't matter if my uncle didn't do the crime because they've given incentive to another to testify that he did.

    They were basically just going to demonstrate that my uncle communicated (phone call records) around the same time my uncle's business colleague made a buy totally ignoring the other logs that showed they communicated regularly. An intelligent person would realize it is completely plausible and likely that it was all a coincidence.

    Juries and judges put people to death all the time based on such coincidental "evidence" and blackmailed testimony. And don't give me that non-sense about how one can get up on the stand and testify that the crime didn't happen. They throw people in jail for doing that when they don't believe them and of course they don't believe them if they don't side with the prosecutor's story. The people being made to testify know what they have to say without being told what to say.

    Our system is f'd.

    I should also point out that they accused my uncle's brother of receiving insider info too. They dropped his case only because he had kept detailed written logs of his trading and they didn't want to lose at trial. If the logs had been introduced as evidence at trial it would have been apparent his trades were not based on insider info at all. Rather it was based on public information which is allowed. I'm not sure exactly what these logs might have included, but I guess they were notes detailing public info that would have demonstrated what he was taking into account during his decisions to trade on these and other unrelated stocks. I don't think it's something most people would have had so most people would have ended up serving time had they been accused despite being innocent.

  11. Re:Sounds like... by epyT-R · · Score: 2, Insightful

    No. Sounds like people are responding the way they always do to oppressive surveillance: censor their words and funnel their beliefs into less traceable action instead.

  12. Nothing to hide != Nothing to fear by sjbe · · Score: 4, Insightful

    I'm honest, so it doesn't matter.

    Apparently you are naive too. Just because you have nothing to hide does not mean you have nothing to fear. It is VERY easy for a lawyer or law enforcement to make even innocent sounding statements into something incriminating. Your honesty may not be any protection and in fact might serve as "evidence" to hang you with.

    This is only a problem if you're a dishonest scumbag.

    You REALLY need to watch this video about why you should never talk to the police.

  13. Patsy by DarthVain · · Score: 2

    I've seen this a number of times.

    Not always, but sometimes when a manager contacts you over the phone and asks you to do something there is a very specific reason they are asking you over the phone, in that there is no record of them asking you to do it in the first place. If said thing is somewhat questionable, it will be your ass in the fire, not the managers who could simply say that they said nothing or that you must have "misunderstood" what they really asked you to do.

    Most times it is just innocent simple things, however sometimes it will be something contentious at which point you have to use your best judgement as to how to respond.

    I did have one request that I considered unethical (if not illegal) that I found very suspicious that they would only talk over the phone, or in meetings about, and whenever I sent emails looking for clarification I would get no response other than another phone call or another meeting on the matter. In the end I decided that indeed it would be my ass on the line, and basically told the manager that sure I would do it, however not without an explicit email or other documentation specifically ordering me to do so, otherwise I would not. Not exactly the kind of tack you really want to take with any manager. However I was in the right, and as it turned out that request quickly went away, and the proceeding actions took place exactly as I had foresaw (i.e. possible serious repercussions). It had to do with withholding information from a request that had been made to me using false pretenses to justify the action when they should be legally allowed access. I'm glad I handled it the way I did, however years later I was rather unsurprised when that same manager declined an interview despite having well over a decade more experience and qualifications than the successful candidate. Which is probably for the best anyway all things considered as I'd probably not want to work for them anyway (application was more to prove a point about inequality in the hiring practices more than anything else, where I bet people before hand that I would inexplicably not even get an interview to what is supposed to be a fair and impartial process).