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Samsung Washing Machines Recalled For Risk of 'Impact Injuries' (usatoday.com)

The Galaxy Note7 smartphone is not the only Samsung product consumers need to worry about. On Friday, the Consumer Product Safety Commission announced a voluntary recall of 2.8 million top-loading washing machines because of a risk of "impact injuries." From a report on USA Today: According to CPSC, the top of the washing machine could unexpectedly detach during use. Samsung received 733 reports of "excessive vibration" or the top detaching from the chassis of the machine. Nine injuries have been reported, including a broken jaw. The machines were sold at multiple retailers including Best Buy, The Home Depot, Lowe's and Sears from March 2011 to November 2016.

96 comments

  1. I'll get real worried by Rosco+P.+Coltrane · · Score: 3, Funny

    when Samsung starts selling battery-powered washing machines...

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    1. Re:I'll get real worried by unixisc · · Score: 2

      Imagine a top loaded Samsung washing machine that can be or is controlled by a Note 7. Now that would be a real blast!

    2. Re:I'll get real worried by NewtonsLaw · · Score: 2

      Too late!

      Here in New Zealand Samsung did a huge recall of washing machines that were burning houses down. Apparently, when used with a full load, the machines would splash water on the electrics and the resulting current flow could precipitate a fire in which the plastic parts of the machine (top and cover) went up in flames -- setting fire to anything else that was nearby (such as your house).

      Samsung delivered my replacement machine this week (after I had to wait a hell of a long time) and I asked them if I got a free Note 7 phone to go with it -- since it's Guy Fawkes this weekend and sometimes those bonfires are hard to get lit after a spring shower.

      They said "no". Bugger!

      Anyway, the new machine is so ugly we've called it Davros.

  2. 733 reports of excessive vibration but... by JoeyRox · · Score: 1

    5,321 reports of jubilant female orgasims.

    1. Re:733 reports of excessive vibration but... by mwvdlee · · Score: 1

      orgasims

      You mean "fake orgasms"?

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    2. Re:733 reports of excessive vibration but... by hawguy · · Score: 1

      orgasims

      You mean "fake orgasms"?

      I'm pretty sure he meant organisms -- they were jubilant because the washing machines were being recalled. Not sure why it was only the female ones though.

  3. PHASE 1: BLOW UP WASHER! by Anonymous Coward · · Score: 0



    Phase 2: ?

    Phase 3: PROFIT!

  4. Obligatory by Neo-Rio-101 · · Score: 4, Informative
    --
    READY.
    PRINT ""+-0
    1. Re:Obligatory by Anonymous Coward · · Score: 0

      I can't believe I just watched that entire video. I just couldn't stop.

    2. Re:Obligatory by PPH · · Score: 1

      How the f*** does someone design a washing machine without a limit switch that shuts down the spin cycle in the event of excessive vibration? I've had washing machines in the house since I was a kid and I can't remember a single one that wouldn't shut down quickly. And we'd have to open it* and re balance the load.

      *And the machine I've had for the past 20 years has a brake on the drum, so it stops very quickly (in a second or so) when the lid is opened.

      --
      Have gnu, will travel.
    3. Re:Obligatory by Anonymous Coward · · Score: 0

      In these videos the control boards have been bypassed and the motors that spin the was drum have been wired directly to mains.

      There's a whole lot of sensors that would have stopped these - Thermal in particular. IN a lot of these you see smoke coming out because the motor is overheating :)

      Bypassed.. Because the control boards are faulty anyway. (Ask anyone who's owned certain Samsung refrigerators and washers)

    4. Re:Obligatory by Anonymous Coward · · Score: 0

      Presumably they bypassed the safety cutouts, just wiring the motor directly to mains.

    5. Re:Obligatory by jrmcferren · · Score: 1

      Meet the Flamespin: https://www.youtube.com/watch?...

      --
      sudo mod me up
    6. Re:Obligatory by Anonymous Coward · · Score: 0

      Daaaang, the party really picks up about 40 sec in.
      And does not disappoint...

    7. Re:Obligatory by Anonymous Coward · · Score: 0

      The end was hilarious though, when it starts jumping around. Genuine lol.

  5. Their Roomba doesn't scare you enough? by drinkypoo · · Score: 1

    It's got a lot more battery than a Roomba, because it's got a lot more suction...

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    1. Re: Their Roomba doesn't scare you enough? by Anonymous Coward · · Score: 0

      Damn. I lock the kid in the laundry room with the lights off as punishment. Or when I'm drunk. I'll have to get the Samsung bone crusher wash machine asap. How does it work with babies resting peacefully on top?

  6. Get your washing machine news here by Maritz · · Score: 1

    Even I'm noticing the downward slide in submission quality. And I tend to notice fuck all.

    --
    I do not want your cheap brainburning drugs. They are useless for work. And I am a working man today.
    1. Re:Get your washing machine news here by Anonymous Coward · · Score: 0

      slashdot peaked when jon newton died
      back when wildcat was on the spoke
      and gnaa posts didnt get deleted because it was censorship and we love freedoms

  7. Wait... by Anonymous Coward · · Score: 0

    People have bought 2.8 million top-loading washing machines from 2011 to 2016?

  8. Not surpised by Immerial · · Score: 4, Informative

    I was just talking to a repairman last week about how he refuses to repair Samsung appliances. They are so bad that they were breaking before his repair warranty expired, causing him to do free repairs for folks. The clients incorrectly assume it was something he had done, even though it was a different part... fix the water pump, the motherboard fails, etc. It caused him to LOSE money on any repairs. So now he just refuses to work on any Samsungs. The other warning sign for him... all the replacement parts are all new part numbers... almost none of the original parts are listed. They crank them out fast with flaws and then try to fix them after the fact. Just plain horrible engineering!

    1. Re:Not surpised by omnichad · · Score: 1

      I know I'm a single case, but I've had a front-load Samsung for 5 years solid with no issues. No gears/belts on the motor drive - just a variable-speed motor and a 10-year warranty on that. It was good enough to convince me to be a Samsung refrigerator, too.

    2. Re:Not surpised by Anonymous Coward · · Score: 0

      I know I'm a single case, but I've had a front-load Samsung for 5 years solid with no issues. No gears/belts on the motor drive - just a variable-speed motor and a 10-year warranty on that. It was good enough to convince me to be a Samsung refrigerator, too.

      Neat, I've never met anyone that identified as both a refrigerator and a washing machine, though I have a few attack helicopter friends.

    3. Re:Not surpised by Anonymous Coward · · Score: 0

      > They are so bad that they were breaking before his repair warranty expired, causing him to do free repairs for folks

      That repairman is pulling your leg. Just because he works on something that's under warranty doesn't mean he doesn't get paid. In fact, warranty work is probably the highest-paying work he can get.

    4. Re: Not surpised by Anonymous Coward · · Score: 0

      You're off by at least a mile. Read again, please!

    5. Re:Not surpised by Anonymous Coward · · Score: 0

      5 years? Is that a joke? I have a Kenmore that was never serviced that has more than 15 years on it.

      It doesn't take much to impress you young ones, does it?

      Come back around later and I'll tell you about a car that I owned with it's original clutch at 250,000 miles.

    6. Re: Not surpised by Anonymous Coward · · Score: 0

      These are top load. These are 25% the cost of your front load. Granted, they are cheap machines for the poor, but they are still defective. The top of the line stuff barely breaks for any brands.

    7. Re:Not surpised by anegg · · Score: 1

      I wouldn't touch a Samsung appliance with a ten-foot pole. My $800 Samsung front-loading washing machine lasted just 5 years with what I think is medium-level use (2 adults, 2 kids, maybe 5 or 6 loads of wash per week). The bracket that holds the drum in place failed (as it has on many others according to the on-line forums I perused while trying to figure out what to do). Cost to repair? $800...

      $800 washing machines should last a lot longer than 5 years.

    8. Re:Not surpised by omnichad · · Score: 1

      I can't comment on anything longer - apartment living prevented owning before that. So it's safe to say I've never had a Samsung appliance fail.

    9. Re:Not surpised by organgtool · · Score: 1

      all the replacement parts are all new part numbers... almost none of the original parts are listed. They crank them out fast with flaws and then try to fix them after the fact. Just plain horrible engineering!

      It's a new form of development strategy: Fail Fast, Release Faster!

    10. Re: Not surpised by Anonymous Coward · · Score: 0

      Then he's an idiot if he can't explain to a customer that Part A failing after he's already fixed Part B is not something covered by the warranty he's providing on the work he's done.

    11. Re:Not surpised by Anonymous Coward · · Score: 0

      I think they call that "agile" in some circles. Its advocates can FOAD.

    12. Re:Not surpised by dysmal · · Score: 1

      The other warning sign for him... all the replacement parts are all new part numbers... almost none of the original parts are listed. They crank them out fast with flaws and then try to fix them after the fact. Just plain horrible engineering!

      This is a fine example of MVP (Minimum Viable Product).

    13. Re:Not surpised by dysmal · · Score: 1

      That's the beauty of your (and my) Kenmore appliances. Stable technology and manufacturing processes which haven't changed in years. If you're happy about your appliances being flawless after 5 years, you have pretty low expectations.

      Do you want your washer to post to your Twitter/FB/txt/whatever when your laundry is done? Or do you want your appliances to work?

      I voted with my dollars and my dollars opted for the latter.

    14. Re:Not surpised by drkoemans · · Score: 1

      This. I just bought a new Maytag washer/dryer set a few weeks back and the installer said they were nice units. He said most of the new stuff is pretty good, everything but Samsung. Said he won't even install them for the reason cited above. I used to work in a music shop and all the repair guys had their conspiracy theories about what was shit and what is great and chalked it up to that. Had no idea the problem was as pervasive as this.

    15. Re:Not surpised by gordguide · · Score: 1

      That's the beauty of your (and my) Kenmore appliances. Stable technology and manufacturing processes which haven't changed in years. If you're happy about your appliances being flawless after 5 years, you have pretty low expectations.

      Do you want your washer to post to your Twitter/FB/txt/whatever when your laundry is done? Or do you want your appliances to work?

      I voted with my dollars and my dollars opted for the latter.



      You should keep your appliance(s), but come time to replace them, be careful. This recall also includes Samsung-manufactured Kenmore branded models.
    16. Re:Not surpised by omnichad · · Score: 1

      That's the beauty of your (and my) Kenmore appliances. Stable technology and manufacturing processes which haven't changed in years.

      Kenmore's not even a manufacturer. That's just Sears' store brand name. Every appliance made by a .different company.

  9. So we need to be Samsung haters now? by jellomizer · · Score: 4, Informative

    Samsung like GE, LG, Sony... Sell a lot of products across many different sectors.
    Linking the unit that makes Washing Machines with the group that makes the Note 7. Is quite unlikely that there is any crossover of skills and probably the culture is different too.
    Engineers who do electronics and phones designs are not the same that do washing machine designs.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:So we need to be Samsung haters now? by mwvdlee · · Score: 3, Funny

      Engineers who do electronics and phones designs are not the same that do washing machine designs.

      Indeed.
      Washing machine engineers specialize in blunt force trauma, phone engineers specialize in first degree burns.
      Next up are the TV engineers specializing in seizures and then the printer engineers specializing in ozone poisoning.

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    2. Re:So we need to be Samsung haters now? by unixisc · · Score: 1

      All this is true, but there is a black (as in the color, not African or Afro-American) comedy about 2 different Samsung products from 2 completely unrelated business exploding. No, I don't hate Samsung, I do think once in a while, things happen and QRE tends to miss things here and there. In case of the Note 7, Samsung proactively recalled them, which is why I do admire them for their upright and ethical behavior

    3. Re:So we need to be Samsung haters now? by MachineShedFred · · Score: 1

      That's a new version of a "proactive recall" and "upright and ethical behavior" - when they botched the recall completely by not using the CSPC like they are supposed to, and reportedly tried to pay at least one person to stay quiet about their explodey phone, according to the New York Times.

      This is, of course, after multiple convictions for bribery, tax evasion, price fixing, and collusion to the point of the CEO resigning in disgrace.

      I don't know why anyone would be a "fan" of a company that has shown themselves to be a bad actor over and over again. I'd buy Sony before I buy Samsung, and I'll never own another Sony product because of their string of horseshit.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    4. Re:So we need to be Samsung haters now? by turp182 · · Score: 2

      Both products are made by the same division, specifically the Samsung Consumer Weapons Division.

      --
      BlameBillCosby.com
    5. Re:So we need to be Samsung haters now? by unixisc · · Score: 1

      Too bad they can't sell to North Korea. But wouldn't the South Korean military have an interest in them?

    6. Re:So we need to be Samsung haters now? by Maritz · · Score: 1

      Yeah but you have to 'support' companies like some kind of fucking sports team, don't forget. It's not like they're just out to sell you shit and make money off you.

      --
      I do not want your cheap brainburning drugs. They are useless for work. And I am a working man today.
    7. Re:So we need to be Samsung haters now? by Anonymous Coward · · Score: 0

      But the top level management is all the same. The Note 7 and the defective washers share a common flaw.

      Rushed development, skimping on QA. Samsung is feeling pressure from rivals and is starting to skimp on their products to make up the difference.

      Funny thing about the SK - There is very little difference between the "Top level management" and government. The Chaebol (Massive mega-corps, of which Samsung is the largest) pretty much run the country. Samsung is something like 20% of the SK economy by itself.

      Samsung is stumbling. Political scandals are rife in the SK right now. Think that's a coincidence?

    8. Re:So we need to be Samsung haters now? by Anonymous Coward · · Score: 0

      Moreso that washing machine engineers are primarily mechanical engineers with a small subset being electrical engineers related to the specification of the motor. Phone engineers are primarily electrical/computer system engineers with a small subset being mechanical engineers related to the design of the housing.

    9. Re:So we need to be Samsung haters now? by Anonymous Coward · · Score: 0

      Hah, so it's ok to hate Apple but not Samsung?

    10. Re:So we need to be Samsung haters now? by Anonymous Coward · · Score: 0

      How about: after the Note 7 fiasco, the team was punished by being reaffected to the washing machine department...? :D

    11. Re:So we need to be Samsung haters now? by organgtool · · Score: 1

      While that is very true, it's possible we're witnessing a pattern of decline in the quality of Samsung products. Despite the fact that the products are coming from different divisions, there could be something rotten going on in their corporate culture that is starting to pervade their products. I still appreciate some of their products but I'm going to be keeping a closer eye on them before purchasing anything new from them.

    12. Re:So we need to be Samsung haters now? by Frescard · · Score: 1

      They may be different engineering groups working on these different types of products, but the company culture (which, due to a strict top-down hierarchy, might suppress internal warnings) is the same; so — perhaps there is a good reason to avoid Samsung products in general after all.

  10. Well duh! by Anonymous Coward · · Score: 0

    You are washing it wrong.

  11. Samsung by Oswald+McWeany · · Score: 1

    Samsung in Korean means "The Customer must die"

    --
    "That's the way to do it" - Punch
  12. Broken Jaw?!? by galgon · · Score: 1

    I would love an explaination on how you get a broken jaw from a excessively vibrating washing machine. I am not sure what the person was attempting to do but they were doing it wrong.

    1. Re: Broken Jaw?!? by Anonymous Coward · · Score: 0

      This is literally the only part of the story I'm interested in.

    2. Re:Broken Jaw?!? by Khyber · · Score: 1

      You must not have ever done the laundry in your life. Excessive vibration is usually a sign of an unbalanced load in the wash tub. The cure is to walk over to the machine and open the lid and re-adjust the clothes distribution. I can well imagine the top flying off as a person is walking over to correct what they assume is an unbalanced washing machine load, and popping them in the jaw.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    3. Re:Broken Jaw?!? by lucm · · Score: 1

      How exactly could that happen unless they put their face right over the thing? that's probably the same people who look in the barrel of a gun to see why it didn't shoot, or who look in the radiator just after removing the cap.

      --
      lucm, indeed.
    4. Re:Broken Jaw?!? by NatasRevol · · Score: 1

      Except you don't expect the top of a washer to fly off.

      --
      There are two types of people in the world: Those who crave closure
    5. Re:Broken Jaw?!? by Anonymous Coward · · Score: 0

      I would love an explaination on how you get a broken jaw from a excessively vibrating washing machine

      It was a two for one special according to my wife.

    6. Re:Broken Jaw?!? by Anonymous Coward · · Score: 0

      If you stinking neckbeards aren't familiar; your head is normally in very close proximity to the top of a washer as you open the lid.

      Ask your mom the next time she comes down the basement to do laundry, maybe you'll get an education.

    7. Re:Broken Jaw?!? by KeithJM · · Score: 1

      Have you ever reached down into a top-loading washing machine? You open the lid and the spinning gradually slows down. You bend down to reach into the washer to the bottom of the bucket (which is where all of the clothes are) to move them around to stop the vibration. Try doing that WITHOUT your face being close to the lid. Granted, you could wait until the spinning completely stopped, but it seems reasonable to assume the lid won't fly off at you while you do that.

    8. Re:Broken Jaw?!? by tsqr · · Score: 1

      Me too. It says right in the manual not to chew on the washing machine while it's operating.

    9. Re:Broken Jaw?!? by PRMan · · Score: 1

      She fell off.

      --
      Peter predicted that you would "deliberately forget" creation 2000 years ago...
    10. Re:Broken Jaw?!? by Anonymous Coward · · Score: 0

      You must not have ever done the laundry in your life. Excessive vibration is usually a sign of an unbalanced load in the wash tub. The cure is to walk over to the machine and open the lid and re-adjust the clothes distribution.

      Most reasonably modern washing machines will detect an unbalanced load, stop spinning, and then start a movement sequence designed to redistribute the load. Most of the time you shouldn't have to do anything yourself.

    11. Re:Broken Jaw?!? by PolygamousRanchKid+ · · Score: 1

      I can well imagine the top flying off as a person is walking over to correct what they assume is an unbalanced washing machine load, and popping them in the jaw.

      I'm thinking that the Samsung engineers were striving towards a unified field theory technology that combines the concept of a washing machine with the Flying Guillotine:

      https://en.wikipedia.org/wiki/...

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    12. Re:Broken Jaw?!? by lucm · · Score: 1

      it seems reasonable to assume the lid won't fly off at you while you do that.

      Famous last words.

      --
      lucm, indeed.
    13. Re:Broken Jaw?!? by lucm · · Score: 1

      your head is normally in very close proximity to the top of a washer as you open the lid.

      My apologies, my comment was based on the incorrect assumption that everyone has arms and this shows a lack of empathy for armless people. Hang in there, buddy!

      --
      lucm, indeed.
  13. Renault Samsung Motors has electric models by Joe_Dragon · · Score: 1

    Just what we need bad battery's on wheels.

    1. Re:Renault Samsung Motors has electric models by Anonymous Coward · · Score: 0

      Renault Samsung Motors is 80% owned by Renault. Unfortunately, Renaults also have a reputation for catching fire spontaneously...

  14. Samsung Washing Machine by Anonymous Coward · · Score: 0

    The bigger problem is MOLD. The door seal on these things is a breeding ground for MOLD. I have a Samsung washer and this thing is a bacterial petri dish for mold. When I replace this POS, it will be with a top-loader.

    1. Re: Samsung Washing Machine by Anonymous Coward · · Score: 0

      This article is about top loading machines.

      I have an LG front loader and I use closer spray on the seal after every wash day (usually once per week).

    2. Re:Samsung Washing Machine by lucm · · Score: 1

      with any washing machine but especially with front loaders, when it's not in use you should leave the door open.

      --
      lucm, indeed.
    3. Re:Samsung Washing Machine by omnichad · · Score: 1

      Agree - I have a Samsung front-load and we do this. Haven't had any problems with mold. Have trouble remembering to clean out the lint filter (pump filter), but nothing with the door seal.

    4. Re: Samsung Washing Machine by Anonymous Coward · · Score: 0

      clorox spray*

    5. Re:Samsung Washing Machine by leathered · · Score: 1

      Stop using the 'quick wash' program, they are bad for both your clothes and machine and the low temperature encourages mold.
      Always use the correct detergent dose for your level of soiling, load size and water hardness. RTFP.
      Run a high-temperature (95c) maintenance wash once a month with laundry powder but no clothes, as recommended by most manufacturers.
      As others have pointed out, leave the door open after a wash to let it dry out.
      Top loaders are not the solution, they have horrendous power and water consumption and their cleaning and spinning performance is mediocre.

      --
      For all intensive porpoises your a bunch of rediculous loosers
    6. Re: Samsung Washing Machine by AvitarX · · Score: 1

      I leave mine open when not in use, and a cleaning cycle once a month, leaving it open was the trick though.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
  15. Missing from instruction manual by ChrisMaple · · Score: 2, Funny

    Do not sit in washing machine. This machine is for washing clothes, not people.

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    1. Re:Missing from instruction manual by uncqual · · Score: 2

      For adults, that's certainly true for consumer washer machines because adults exceed the load capacity.

      In high capacity consumer washing machines, however, you can wash most babies under about one year old.

      Just remember to look up the weight capacity of the washing machine and weigh the baby every couple months to make sure you're not exceeding the machine's capacity. Be careful because if you exceed the washing machine's capacity you will void the warranty on both the washing machine and the baby.

      --
      Why is there an "insightful" mod and why isn't it "-1"? If I wanted insight, I wouldn't be reading /.
    2. Re:Missing from instruction manual by Oswald+McWeany · · Score: 1

      Works great on little rat dogs.

      You're Chihuahua gets muddy? Throw him in with a load of towels.

      --
      "That's the way to do it" - Punch
    3. Re:Missing from instruction manual by Anonymous Coward · · Score: 0

      Tried that previously, but n!ggers still don't come out clean.

  16. old, old news by Anonymous Coward · · Score: 0

    This is several months old news, but they keep dragging it out as an addendum to the Samsung phone debacle.

  17. When Will the TSA Ban These? by mallyn · · Score: 2

    Flying lids? Exploding batteries? I can see it. TSA will ban Samsung washing machines from all flights going into the USA :)

    --
    Most Respectfully Yours Mark Allyn Bellingham, Washington
  18. Don't make them like they used to by Anonymous Coward · · Score: 0

    Meanwhile, our top loading Whirlpool washing machine from the 1980's (with mechanical buttons and dial) is still working just fine. The new washers don't clean well and break down after a few years--planned obsolescence. All in the name of saving energy and money. How much money do you save when you have to replace a expensive washing machine every 5 years?

    1. Re:Don't make them like they used to by hambone142 · · Score: 2

      Twenty-eight year old Maytag washer and dryer here.

      Newer Maytags are crap though (bought out by Whirlpool which is turning many other brands to crap now).

  19. same few folks get the bonuses from all sales unit by swschrad · · Score: 1

    so it's all Samsung. in Asia, commonly the conglomerates sorta-kinda hide the vertical parts makers in chaebol, set up to do the dirty work at less pay and prestige. over here, we call them "franchises."

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  20. if you've ever fixed one, you will understand by swschrad · · Score: 1

    there are minimal fasteners because time is money. generally a couple folded-steel tabs in the front, not too deep because the wires and connections are not too long, and the two or so screws holding the control panel on seal the back. if the tub support is minimal, and it really gets banging on the sides, it could pop the front tabs.

    really, the fix is to have put a cheap vibration sensor on the top or in the control panel, and if there is a whangin' bangin' good time happening inside, it slows or stops the motor. probably would have cost Samsung two bucks per washer including programming changes. so now they have to recall 5 years worth of production because somebody said no to the safety feature.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
    1. Re:if you've ever fixed one, you will understand by orgelspieler · · Score: 1
      Citation needed. I find it very hard to believe that any engineer would intentionally leave out a trivial safety measure like this. A quick search of eBay finds this. So clearly some of their washing machines have vibration sensors. In fact, Samsung has something the call "Vibration Reduction Technology. According to their website:

      VRT® Technology Samsung washers use VRT® Technology (Vibration Reduction Technology). VRT® is a system that Samsung has developed to reduce high RPM vibrations drastically.

      Important

      With VRT®, when the washer spin cycle reaches approximately 400 RPM, it pauses and vibrates for a few moments. As it pauses and vibrates, it checks the load balance, and then the VRT® technology identifies the spot where the load is unbalanced. Once the washing machine "sees" the load is properly balanced, the spin cycle continues and ramps up to maximum RPM with minimal vibration.

      That is pretty much the opposite of saying no to a feature. In fact, they worked hard to develop it and make it work better.

  21. but-but-but will I have to buy an extra seat? by swschrad · · Score: 1

    and where does the drain hose go when you're at 35 Angels high in a sealed airplane?

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
    1. Re:but-but-but will I have to buy an extra seat? by PolygamousRanchKid+ · · Score: 1

      and where does the drain hose go when you're at 35 Angels high in a sealed airplane?

      That's easy . . . the drain hose goes into the mouth of the crying baby sitting next to you . . .

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
  22. Want a Well Built - Speed Queen by Kagato · · Score: 3, Interesting

    If you want something well built the last player still standing is Speed Queen. You'll pay for that quality and get a factory warranty to that's 3-4 times better than anyone else.

  23. Thanks for the schadenfreude, Samsung by OneHundredAndTen · · Score: 1

    You well deserve all this and more.

  24. How hard is it by JustAnotherOldGuy · · Score: 1

    Seriously, how hard is it to make a washing machine that doesn't accidentally kill or injure you during normal use?

    I own a Samsung dishwasher and except for the fact that it doesn't clean dishes worth a shit, it's really sleek and spiffy. It's loaded with LEDs and displays and it makes beeping noises and has like 20 different washing cycles, but fuck all if it will actually clean a goddamn dish like our old Sears Kenmore dishwasher did.

    So no, it does not surprise me that using a Samsung washing machine could actually put you at risk of injury or death.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  25. News for Nerds? Stuff that Matters? by Anonymous Coward · · Score: 0

    News for nerds? No.
    Stuff that matters? Maybe ... just a little.

    Rather questionable material for Slashdot.

  26. He did explain by Immerial · · Score: 1

    Actually that's what he did. The woman who had called in the first repair, called him again and blamed him for breaking the machine again: he was the last one to touch it, so it must be his fault. He tried explaining to her how the other part that broken wasn't related to the repair he did and she didn't believe him, especially since it had broken again so soon after his repair. He showed up to fix the machine again and insisted that she stay and see the repair for herself (she was going to leave). He showed her that it was physically impossible for him to have broken the other part as one was only accessible from the top, and the other required him to pull the machine out and lay it on it's back to get to the bottom... but for the sake of good customer service and rep., he wouldn't charge her for the work. After having to do this a number of times for a number of clients who only had Samsungs, he got sick of the constant questioning of his repair skills. It wasn't worth his time and the aggravation.

    1. Re:He did explain by Anonymous Coward · · Score: 0

      Then I'd have no problem losing these sorts of people as "customers".

  27. Samsung is the "idiot savant" of Skynet! by MenThal · · Score: 1

    Accidentally, but expertly, killing us all through banal means... I for one, am building myself a protective bunker out of my dirty underwear until this blows over. (Still working on perfecting the crustiness/stinkiness/loadbearing ratios.)

  28. I blame by Anonymous Coward · · Score: 0

    Kim jong un.