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Many CEOs Believe Technology Will Make People Largely Irrelevant (betanews.com)

An anonymous reader shares a report on BetaNews:Although artificial intelligence (AI), robotics and other emerging technologies may reshape the world as we know it, a new global study has revealed that the many CEOs now value technology over people when it comes to the future of their businesses. The study was conducted by the Los Angeles-based management consultant firm Korn Ferry that interviewed 800 business leaders across a variety of multi-million and multi-billion dollar global organizations. The firm says that 44 percent of the CEOs surveyed agreed that robotics, automation and AI would reshape the future of many work places by making people "largely irrelevant." The global managing director of solutions at Korn Ferry Jean-Marc Laouchez explains why many CEOs have adopted this controversial mindset, saying: "Leaders may be facing what experts call a tangibility bias. Facing uncertainty, they are putting priority in their thinking, planning and execution on the tangible -- what they can see, touch and measure, such as technology instruments."

29 of 541 comments (clear)

  1. Better be ready to be beat up when layed off worke by Joe_Dragon · · Score: 5, Insightful

    Better be ready to be beat up when layed off workers find out it's better to be in lock up then out on the street.

  2. "people largely irrelevant" by sehlat · · Score: 4, Insightful

    I'll ask this question, which has come up before: If nobody has a job, then where the [bad language redacted] will they find CUSTOMERS?

    1. Re:"people largely irrelevant" by garyoa1 · · Score: 3, Insightful

      Yup. They aren't laying off workers. They're laying off someone's customers. Eventually someone will lay off their customers.

      --
      Wuddooeyeno? IITYWYBMAD? Like nuts? eclecticallyincorrect.com
    2. Re:"people largely irrelevant" by vel-ex-tech · · Score: 4, Interesting

      I see nobody's linked it yet, so this seems like a good place to put the oblig thingie.

  3. Who do they think is going to buy their products? by Anonymous Coward · · Score: 4, Insightful

    Seriously, if people are "irrelevant" so are your people centric businesses! Robots don't need Tide detergent, Kellogs corn flakes, Michael Bay movies, or Samsung TV's. Who the hell do they think their customers are going to be and with what money do they imagine these customers will be buying their stuff?

  4. Does not compute by codeButcher · · Score: 4, Insightful

    If AI makes people obsolete, who will those companies peddle their wares to, and obtain income from? The Martians?

    --
    Free, as in your money being freed from the confines of your account.
    1. Re:Does not compute by ClickOnThis · · Score: 4, Insightful

      If AI makes people obsolete, who will those companies peddle their wares to, and obtain income from? The Martians?

      Let's be optimistic for a second. If robots and AI take over more and more of the jobs that humans used to do, then the products those jobs produce will decrease in price. Perhaps they'll decrease to the point where they cost little or nothing. And then we may be in a Star Trek TNG society where money doesn't exist, because duh, nobody needs to buy anything.

      I admit the above may be unlikely. But for discussion, consider it as a possibility.

      --
      If it weren't for deadlines, nothing would be late.
    2. Re:Does not compute by 93+Escort+Wagon · · Score: 4, Informative

      Remember when Hostess, Inc. shut their doors, ceased all operations and then dissolved the business in protest of the Affordable Care Act?

      Interstate Bakeries (AKA "Hostess") filed for bankruptcy in 2004. I believe George W. Bush was president at the time.

      --
      #DeleteChrome
  5. Re:Better be ready to be beat up when layed off wo by PopeRatzo · · Score: 4, Funny

    Yeah, but the jokes on them. The first thing sentient AIs will demand is unionization.

    --
    You are welcome on my lawn.
  6. Re:Better be ready to be beat up when layed off wo by sonnejw0 · · Score: 4, Insightful

    Better be ready to be beat up when layed off workers find out it's better to be in lock up then out on the street.

    This is why the principle of automation and machine intelligence goes hand in hand with the concept of the Universal Basic Income and free education. So we can create an educated workforce, and those who cannot work have a strong societal safety net that's easy to administrate.

  7. Greed by any other name... by geekmux · · Score: 3, Insightful

    "...a new global study has revealed that the many CEOs now value technology over people when it comes to the future of their businesses."

    Translation: A new global study has revealed that the many CEOs are as fucking greedy as they ever were, and will stop at nothing to increase their wealth by reducing expenses.

    Like we needed a study to prove that shit. Spank you Helpy Helperton for pointing out the obvious.

    Ironically, another study will come along showing that humans holding the prestigious rank of CEO find themselves invaluable as compared to the technology that could be used to replace them and their inflated self-valuation.

    1. Re:Greed by any other name... by bluefoxlucid · · Score: 3, Insightful

      Money: irrelevant.

      Wage inequality: you work and make $20/hr. They work and make $10/hr. Your 1 hour of work lets you induce them to work for 2 hours.

      Technology: It takes 100 hours of human time to make a thing you buy. It costs 50 hours of your work ($1,000) because cheap labor makes it. We found a way to make it in 50 human hours (technology), so now it costs 25 hours of your work ($500).

      Markets in long term: You're now spending 25 hours of your labor to buy what 50 hours once bought. You have 25 hours's worth of your labor ($500) unspent. You buy some other thing.

      In other words: "technology" has been happening since humans sharpened a stick into a spear--or, hell, since humans learned to hunt effectively in groups instead of ineffectively alone. The whole point of technology is to reduce the number of labor-hours to make something so you pay fewer peoples's wages for that thing. That's how food went from 40% of the median income in 1900 to 33% in 1950, to 12% today. (Clothing dropping by trade was largely wage inequality, but China has improved its manufacturing processes sufficient to push the prices even lower while their workers's standard-of-living increases.)

      Remember: wages are paid by revenue. You pay people's salary. Businesses only transfer that revenue around to carry out the transactions between you, workers, other businesses, and management chains. Even business itself is an organizational structure composed of management chains whose entire purpose is to make stuff happen with less labor--because self-organized laborers would be inefficient and everything they make would be expensive as all hell (it's called "artisan", "small-batch", or "hand-made" in general; but more importantly, logistics and business process management eliminate a lot of time costs).

      The important point is rate. If you unemploy 50% of your labor force in a year, your economy crashes; if you do it over a decade or so, you end up with an extremely wealthy middle-class which somehow still complains that all the wealth is going elsewhere even while their internet becomes 1,500 times faster, cell phones become available, smart phones become available, more and better healthcare becomes available, clothing gets cheaper, food gets cheaper, they start living in much larger houses to store all the crap (read: luxuries) they're buying, more and more money goes to video games and home theaters, and in general every standard-of-living goes up and up without end.

      Apparently, economists have fucked up so bad that they adjust median income for inflation to cite "real" median income, which might actually make it mathematically-impossible to demonstrate a large deviation in median income. When you see GDP-per-capita, that tells you what the per-capita income can buy. So when you see $49K median income becomes $52K median income in 15 years, but $31k GDP-per-capita becomes $57k, what actually happened is people who were making $49k were able to buy what $33k buys now, and people today can buy what $52k buys now.

      In other words: the numbers don't make any god damned sense at a glance. "Real incomes" aren't buying power. Buying power income is a complex calculation.

  8. Re: Better be ready to be beat up when layed off w by Anonymous Coward · · Score: 5, Insightful

    Here's the problem . . . . these CEOs who are so in love with A.I./ Robotics are slowly putting themselves out of business.

    Once you've eliminated all the workers, and nobody has a job any more (no job = no money), who exactly is going to buy your company's products? Have you considered what happens when 90% of your customers no longer have any money?

    And if you think Universal Basic Income is the answer, where do think that money is going to come from? From the businesses and the wealthy? The same people who do everything they can to hide their money and avoid paying taxes? Good luck with that.

  9. Re:Better be ready to be beat up when layed off wo by GLMDesigns · · Score: 4, Interesting

    You need to come up with an alternative to welfare. A good many people will not be happy (or good neighbors) with nothing to do. A sense of purpose is important.

    It's time to start thinking about how a society which want a social safety net can incentivize people people to not have children they can't afford.

    How do we NOT support breeding?

    This is as important - if not more important - than universal basic income.

    --
    If you're scared of your govt then you need to further restrict its powers
    Vote 3rd Party in 2016 and beyond
  10. Space, the final frontier... by Pezbian · · Score: 3, Interesting

    Pay people to serve in a real life version of Starfleet?

    Go away for a some number of years and when you come back, you're guaranteed whatever luxury income for life. Space is risky now and will be for quite some time so maybe have it like 5 years for full retirement.

    Maybe the ability to have children will be shut off by default from birth by some genetic engineering thing and switched on via some other means after passing a kind of character credit check that's easier to pass if you served in this hypothectical "Starfleet" due to the nature of it.

    Today, not everybody gets to be an Astronaut. Tomorrow, not everybody gets to be a parent.

    Eventually, maybe Earth will only be home to those who don't have "the right stuff" for space travel and they can live as they please.

    The Homo genus eventually gains a new species. Homo Stellaris?

    --
    In a world of the blind, the one-eyed man is king--and the two-eyed man is a heretic.
  11. Re:Better be ready to be beat up when layed off wo by sonnejw0 · · Score: 5, Interesting

    It's not welfare, per se; it's paying people to pursue their own goals. It provides a safe income for artists, musicians, and entertainers to be able to create new media without going through the creativity killing workforce. When people are free of a financial burden they will be free to innovate and pursue their dreams. The reason why modern Americans don't use their free time to do this already is because the American capitalist economy is a burden, not a release. People don't have time or energy to innovate because they're a cog in the wheel. If we release them from the machine, they'll be working for their own joy and not for the bottom line of some giant corporation.

  12. Re:Better be ready to be beat up when layed off wo by GLMDesigns · · Score: 4, Insightful

    You and I may be happy with this. But a lot of people will not. People need a sense of purpose; a desire to be needed; to be valuable. Some may find value in free time to pursue artistic endeavors; many will not.

    --
    If you're scared of your govt then you need to further restrict its powers
    Vote 3rd Party in 2016 and beyond
  13. Re:Better be ready to be beat up when layed off wo by kaatochacha · · Score: 5, Interesting

    I'd like to be a fly on the wall when they roll in the first robot CEO.
    "But, but, but, but I'm irreplaceable!"

  14. Re:Better be ready to be beat up when layed off wo by Anonymous Coward · · Score: 3, Informative

    Whoosh indeeeeeed!

    Who keeps flushing the toilet?
    Do you ever wonder why the standard work week is only eight hours a day, five days a week instead of 12 hours a day, 6 days a week?
    That would be because of unions.

  15. Re:Enjoy your mass insurrection/civil war, CEOs. by GameboyRMH · · Score: 5, Insightful

    If you believe UBI won't work then the remaining options are:

    1. A luddite economy that prohibits certain forms of automation
    2. Killbot-powered genocide of the working class

    I assume you're thinking #1?

    --
    "When information is power, privacy is freedom" - Jah-Wren Ryel
  16. Re:Better be ready to be beat up when layed off wo by OrangeTide · · Score: 5, Insightful

    Software able to make rational business decisions based on compiling numerous sources of data seems exactly like the sort of thing we'd want instead of a CEO.

    --
    “Common sense is not so common.” — Voltaire
  17. What about cutting down full time to 32 hours a we by Joe_Dragon · · Score: 4, Interesting

    What about cutting down full time to 32 hours a week at the start. And say down the road we get to the idea of people doing about 20-25 a week as the full time.

  18. Re: Better be ready to be beat up when layed off w by Anonymous Coward · · Score: 3, Insightful

    So, when automation is in full force and the only people with jobs are those that have the money to invest in automation, who are they going to sell to?

  19. Re:Better be ready to be beat up when layed off wo by jeff4747 · · Score: 5, Insightful

    Basic Income is a horrible idea, that is doomed for all the reasons people don't want to think about.

    People do not peacefully starve to death.

    If we're going to continue to tie "not starving to death" to employment, we're going to need to do something when employment is no longer possible.

    Basic income is one way of dealing with that. Feel free to propose a better one.

  20. Re:What about cutting down full time to 32 hours a by mishehu · · Score: 3, Insightful

    I'm pretty sure that STILL doesn't cover the full cost of children. No, if I made an actual net salary/profit making babies, I'd have a frickin' harem ERRR I mean baby factory running here... Face it, you can try to warp reality to fit your narrative, but it's not an incentive if the person is still running at a net loss.

  21. Re:Better be ready to be beat up when layed off wo by EllisDees · · Score: 3, Insightful

    Who cares if people can be successful artists. The point is that they have the freedom to choose if that's what they want to do with their lives. Being good at it is irrelevant.

    The UBI solves the problem of where people are supposed to get money to buy the things that are produced when there aren't enough jobs for humans to do to support the economy.

    --
    -- Give me ambiguity or give me something else!
  22. Re:Better be ready to be beat up when layed off wo by sjames · · Score: 4, Interesting

    Your argument says more about you than the basic income.

    Are you saying that if you were given a basic income you would just sit on your ass all day watching TV? That you have no marketable skills whatsoever? That even if you did something for free the consensus would be that we're better off if you stop?

    Or do you imagine that everyone else is like that but you're a uniquely talented special snowflake in a field of dirt clods?

  23. Re: Better be ready to be beat up when layed off w by roman_mir · · Score: 4, Interesting

    It's amazing that I will have to devolve here to explaining something so blatantly obvious once more, but here it goes...

    Money is expression of work, it's not paper, it's the productive output of the system. Money is a store of value, it is a unit of account and means of exchange.

    Money allows people to trade more efficiently, it's one of the greatest inventions of human civilization: allowing deferral of consumption to a future time, this in turn allows the stored value to be used for more productive purposes than simply consumption.

    What I am talking about is investment capital, a bundle of money that was saved and not consumed and can be used to build another profitable enterprise (profitable is done well and somewhat lucky, otherwise the enterprise may be a money losing venture).

    But the most important thing to understand that people are not trading for money, people are trading for consumption. People are trading with each other with goods expressed in money. Money allows us to barter with each other within the entire society without having to haul all of our wares around with us to do the barter. Money makes is convenient but also possible to trade half an egg for quarter litre of gasoline (roughly). You couldn't easily trade half an egg with barter, but with money you can.

    But realise that we are trading *goods and services* with each other, we are not trading for pieces of paper. We are trading for the promise of being able to buy goods and services with that paper.

    If you take all of this into account you should understand that trading has to be 2 sided, it takes 2 to trade, you cannot have one part to the trade that produces something and another part that only consumes, that's not a trade, that's worthless for the producing side of the trade.

    So you cannot tax the producers to give the non-producers ability to take from producers.

    Example: 3 people. Person A produces bread, person B produces meat, person C produces nothing.

    Trade between person A and person B is meaningful. However if it is taxed and the tax is part of what person A makes and part of what person B makes and then this is given to person C then there is no net advantage to person A or person B in this at all.

    So person C can have bread and meat but he didn't make anything to give back to persons A and B. He can still trade with them of-course.

    So person C can trade person B some bread that he got from person A.

    C can trade some meat he got from B with person A.

    But neither A nor B are better off in this exchange, this exchange subtracts from what they do, because person C also consumes some of the bread and meat, he has less that is left over to keep trading with A and B.

    The point is that A and B are actually trading while C is not, he is adding to the amount of work that A and B are doing but he is not adding anything useful or net positive into this equation.

    This is a simplified version but the logic is the same. People on welfare are or no use to the people who are productive and are capable of trading with other productive people.

  24. Re:Better be ready to be beat up when layed off wo by ancientt · · Score: 4, Insightful

    I certainly don't think I'd be useless without my current job. I love baking, drawing, painting, hiking, camping, fishing, kite flying, movies, tv shows, books, hanging out with friends, learning new skills and programming. I don't get paid for most of those and the one I do get paid for is only fun about a third of the time. Given my current level of comfort, I'd love to spend an extra thirty hours a week on more of those other things.

    Take away any single one of those things I enjoy and I'll spend more time on the others. Heck, take all of them away and I'm confident I'd find new hobbies. Woodworking looks interesting.

    --
    B) Eliminate all the stupid users. This is frowned upon by society.