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Some Google Pixel Devices Are Shutting Down At 30% Battery (androidauthority.com)

An anonymous reader quotes a report from Android Authority: It seems that some Pixel devices are affected by the same infamous shutdown bug that plagued the Nexus 6P where the device would prematurely turn off at 25 to 35 percent. The Huawei Nexus 6P has finally received the Nougat update. But ever since, Google's last ever Nexus device has been on the news, and for all the wrong reasons. Among the problems was a shutdown bug: the phone would shut down when the battery is at 30 percent or so. Well, it looks like the issue isn't unique to those Nexus 6P users. A few Reddit users are reporting that their Pixel devices are also suffering from the same shutdown bug. Some Pixel phones would prematurely shut down at or around 30 percent and would not turn back on until a charger is connected. A user by the name of vrski_15, who started the thread explains: "Twice in last 5 days, has the phone shutdown abruptly while I am in middle of something. In both instances, battery was between 25-35%, and the phone under normal conditions should have lasted for at least next 3-4 hours." With the Nexus 6P, Huawei first ruled that this was not a hardware problem but a software-related one. However, users found that the problem persisted even after downgrading to Android Marshmallow. This led Huawei to investigate further with Google, and although the company hasn't revealed the cause yet, it is probably related to the problem that these Pixel users have been experiencing.

48 of 130 comments (clear)

  1. Copy Cats by Kozar_The_Malignant · · Score: 4, Funny

    Really? You don't have to copy everything Apple does.

    --
    Some mornings it's hardly worth chewing through the restraints to get out of bed.
    1. Re:Copy Cats by Freischutz · · Score: 4, Funny

      Really? You don't have to copy everything Apple does.

      Well at least Pixels aren't doing poor imitations of a hand grenade. That's a plus ... isn't it?

    2. Re:Copy Cats by SuperKendall · · Score: 1

      Really? You don't have to copy everything Apple does.

      It's funny because it's not true?

      Hmm.

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
    3. Re: Copy Cats by fermion · · Score: 1
      Honestly there was a short period where my iPhonewould shut down around 25%. It would have to be plugged in, then would turn back on.

      Power management in probably the top innovation in mobile and getting it right is hard. Getting even somewhat wrong can be disaster. Just look at the hoverboards from last Christmas.

      Back in the day we simulated hundreds of duty cycles for a battery before letting them in the feild. Even then there was no way to know for sure that a battery would perform.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    4. Re:Copy Cats by theendlessnow · · Score: 1

      And it's fun to see the Pixel count down.... 10... 9...8....7....6....5.....4.....3.....2.... (poweroff)

      Gives you that whole movie thriller experience.

  2. Will they release a Nexus 5 replacement? by Anonymous Coward · · Score: 4, Interesting

    I wish that Google released a real Nexus 5 replacement. I'm talking about an affordable and reasonably-sized device. After I used my Nexus 5 to destruction (it actually held up better than any other phone I've ever had) I looked at their newer devices, but they were all too big or too expensive for what you get. I had to get an iPhone, but I hate it. I really wish that Google releases a real Nexus 5 successor, and that it quits throwing these big and costly phones our way.

    1. Re:Will they release a Nexus 5 replacement? by Anonymous Coward · · Score: 1

      Google will get bored of Android soon and will discontinue it.

    2. Re:Will they release a Nexus 5 replacement? by Lisandro · · Score: 1

      There's plenty of fantastic Android phones besides Google offerings. I'm very partial to OnePlus these days - the bang-for-the-buck ratio on their products is ridiculous.

    3. Re:Will they release a Nexus 5 replacement? by amiga3D · · Score: 1

      I hear they're looking at Tizen.

    4. Re: Will they release a Nexus 5 replacement? by Lisandro · · Score: 1

      Do any of those non-Google phones get software updates as often and as quickly as Google provides for their phones?

      Yes. Samsung, LG and OP are usually pretty speedy with their updates.

      How many of them are made by Chinese companies?

      Pretty much all of them. And i mean all cellphones, Android or not.

  3. Re: Solution by Anonymous Coward · · Score: 1, Funny

    Same AC here. I apologize for my incredibly stupid post. Clinton was clearly the better candidate and deserves to win the election. We're it not for meddling by the Russians and an antiquated electoral college, Clinton would have been the clear and deserving winner. I'm sorry for making such a stupid post, and I will work to improve the quality of my posts. Clinton was clearly the better candidate, though it's not hard to be better than a clueless buffoon like Trump.

  4. Re:Why does Android get a free pass? by Lisandro · · Score: 3, Insightful

    Um, you realize the topic of the story you're commenting on right?

  5. I have a 6P... by Bartles · · Score: 1

    ...and I thought it was just me. I have been having the premature battery shutdown problem ever since I installed Nougat. I just assumed the battery was getting tired.

    1. Re: I have a 6P... by Anonymous Coward · · Score: 1

      Same AC here. I apologize for my incredibly stupid post. Clinton was clearly the better candidate and deserves to win the election. We're it not for meddling by the Russians and an antiquated electoral college, Clinton would have been the clear and deserving winner. I'm sorry for making such a stupid post, and I will work to improve the quality of my posts. Clinton was clearly the better candidate, though it's not hard to be better than a clueless buffoon like Donald Trump.

    2. Re:I have a 6P... by chmod+a+x+mojo · · Score: 1

      Both I and a friend of mine bought 6P's a few months ago and neither of us has seen this issue. Awesome batterylife ( way better than my S6 edge had ) since 6.x was running on it, and no problems during 7.0 or 7.1.1.

      Being seemingly sporadic it makes me wonder if maybe it is some kind of settings or app issue. I personally shut down as many services on the phone as possible, and my friend has been running the 7.x betas since the phone was bought.

       

      --
      To err is human; effective mayhem requires the root password!
  6. Samsung Note Edge by mrlinux11 · · Score: 1

    My Samsung phone does the same thing

  7. Nexus 4 by dejitaru · · Score: 1

    My nexus 4 did that some times too. I thought it was mostly due to the battery being old (it is an old fone anyway), but other times it would run all the way down to 3% just fine. There's too many reasons or factors that could cause it like overheating or just some app causing some huge error. Or maybe it has some issue with the rom. Actually now thinking about it I don't think i've had the issue on my Nexus since I flashed it to Chroma.

  8. Re:Why does Android get a free pass? by Anonymous Coward · · Score: 1

    Others have pointed out the silliness of saying this in a Pixel thread, but if you need to know why Apple always gets brought up, here's why: when you compare Apple to Android, you are comparing a lesser market share to a greater one. But when you compare any given phone, the Apple one is the only one that matters.

    The Galaxy Note 7 sold about a million.
    Everything I can find about the Google Pixel shows them hopefully selling between 3 and 5 million units, but I can't find actuals.
    The iPhone 7, Apple hid the numbers on. It's still predicted to have hit about 60-80 million units shipped already.

    Any given Apple phone will outsell any given competitor by at least an order of magnitude, and often two orders of magnitude. So if the Samsung Brown Note 35 literally makes your toes fall off, that's smaller news than the iPhone 8 having a dead pixel.

  9. But they charge to 130% by MobyDisk · · Score: 5, Interesting

    Maybe they discharge at 30%, but they charge to 130%! With some recent battery innovations, they may be able to reach 150% of charge and shut down at 50%!!!!

    1. Re:But they charge to 130% by theendlessnow · · Score: 4, Funny

      Maybe they discharge at 30%, but they charge to 130%! With some recent battery innovations, they may be able to reach 150% of charge and shut down at 50%!!!!

      Talking to their head of support, Nigel Tufnel, he said that's exactly what happens.

  10. My Nexus 5 too by aklinux · · Score: 1

    Recently my Nexus 5 has been doing this as well. Shuts off with between 30% & 50% battery and I can't get it stay on until I plug it into a charger. Then it's OK for a day or so, then we do it again.

  11. Haven't neen it myself by wbr1 · · Score: 2

    I have a Motorola Nexus 6 (not 6p) recently on 7/nougat. Reflashed with newest Google image last week. I also have a 2nd gen Nexus 7, running marshmallow. Neither have exhibited this fysyhfyexhb%73CARRIERLOST

    --
    Silence is a state of mime.
  12. Re: Why does Android get a free pass? by lucm · · Score: 1

    Yeah that's like when Noam Chomsky complained on the Larry King show that the mainstream media was boycotting him.

    --
    lucm, indeed.
  13. Re: Why does Android get a free pass? by lucm · · Score: 4, Insightful

    The headlines about Apple are always biased, like "Apple working with Consumer Reports on MacBook Pro's Battery Issue" while the real story was that Apple marketing said there was no problem and Consumer Reports was doing their test wrong.

    In this case, some dude on Reddit says he has problems with his Pixel and the headline is "Some Google Pixel Devices Are Shutting Down at 30% Battery".

    No wonder smart people find that irritating.

    --
    lucm, indeed.
  14. Re:Why does Android get a free pass? by lucm · · Score: 3, Insightful

    So if the Samsung Brown Note 35 literally makes your toes fall off, that's smaller news than the iPhone 8 having a dead pixel.

    The fact that Apple makes $400 per iPhone while Samsung is making $23 per device (that mysteriously sell for about $400 less than iPhones) also matters.

    Like people who still defend Bill Cosby or those women who send marriage proposals to serial killers on death row, the typical Apple fanboi who cheers Apple for taking their money (and making "90% of the profit in this market") is a fascinating social phenomenon.

    --
    lucm, indeed.
  15. Re: Why does Android get a free pass? by lucm · · Score: 1

    If you're an iPhone user sorry it's not your club.

    Go back to your hipster cafe.

    I don't think hipsters use iPhones nowadays. Real hipsters drive vintage Volvo and make their own deodorant using fair trade, earth-friendly ingredients; their phone is more likely to be from an underdog like Blackberry, or a custom/specialized Android statement like the Ektra.

    --
    lucm, indeed.
  16. Re:What was wrong with the Nexus 5X? by lucm · · Score: 1

    Lenovo (Moto) are pretty good too, and they're vanilla Android, very little bloatware compared to Samsung.

    --
    lucm, indeed.
  17. Re: Why does Android get a free pass? by lucm · · Score: 1

    If you dislike hipsters you're probably gonna be thrilled to discover their nemesis: the normcore.

    Normcore is a unisex fashion trend characterized by unpretentious, normal-looking clothing.

    Yes, it's a thing.

    --
    lucm, indeed.
  18. Re: Why does Android get a free pass? by tripleevenfall · · Score: 1

    Slashdot's editorial board is more biased in the Apple vs Android rivalry than the New York Times is during an election year

  19. Re: Solid engineering by lucm · · Score: 1

    You also need an Apple computer. Mysteriously for Android development you don't need a Google computer.

    --
    lucm, indeed.
  20. Re:Send it back by TheRaven64 · · Score: 1

    Is it? Complete discharge is very bad for LiIon batteries. Shutting down at 30% is a good way of extending the life of the battery (and, if it doesn't have a user-replaceably battery, of the device). The real problem is the software reporting 30% and not 0% when it is about to shut down.

    --
    I am TheRaven on Soylent News
  21. My old iPhone 4S... by antdude · · Score: 1

    ... it shuts down at 10% even after I told it to go ahead and go to low power mode! Yes, it uses the same original battery since it was bought.

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  22. Re:Send it back by thinkwaitfast · · Score: 1

    I have the inverter on my off grid house to shut down at 80%. I have a large enough battery capacity to usage ratio that it's not a problem and greatly increases battery life. I don't know what the chemistry is on LiPos does, but on lead acid, everything below 75% starts to rapidly decrease the lifespan of the battery. I read once that you can fully discharge a lead acid battery about 10x before it is permanently ruined.

  23. Re: Send it back by Cassini2 · · Score: 1
    Lead acid performance is terrible. The average car battery is only good for two or three full discharges. I've even observed heavy duty deep cycle batteries last 2 full discharges in cold weather.

    Disclaimer: had boss who placed zero emphasis on circuit testing. Not good idea with batteries.

  24. Re: Solution by drinkypoo · · Score: 1

    I didn't vote for anyone. but has trumpf actually done anything yet?

    You also don't read the news, do you? He's been shitting up international politics already. There's also the small issue of his cabinet, which he has staffed exclusively with the people he found at the bottom of the swamp.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  25. Re: Solution by Zero__Kelvin · · Score: 1

    "The United States of America lost" - FTFY

    --
    Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
  26. Re: Why does Android get a free pass? by TheCastro1689 · · Score: 1

    Slash dot is in the order in which it was submitted, not in any order of points or karam like reddit.

  27. Just bought one by BlackHawk-666 · · Score: 1

    I literally just bought a Moto G4 Play phone a couple of days ago. Being vanilla Android was a big selling point for me. I don't care for mobile games, so as long as it works as a phone, can SMS, and run a couple of apps that I want it's perfect for me. The price was pretty damn good compared to the other stuff out there. I really like the fact it has little to no bloatware.

    It took me 10 years to replace my old Nokia N73. I hardly ever make calls, and I have a desktop PC so I could care less about what most people use their phone for. The local telco finally removed 2G and some 3G support forcing me to look for a new handset...I guess I'm a ludite.

    You can get off my lawn now.

    --
    All those moments will be lost in time, like tears in rain.
    1. Re:Just bought one by lucm · · Score: 1

      I hardly ever make calls, and I have a desktop PC so I could care less about what most people use their phone for. The local telco finally removed 2G and some 3G support forcing me to look for a new handset...I guess I'm a ludite.

      You're not alone. I don't make calls either, I keep the ringer off and I use the "Mr Number" app (free) to block pretty much anyone I don't know.

      I'm not really a power user of my phone, I mostly use Google Keep and the maps. But just for those times when I need to check something in my emails or take a quick picture of the license plate of some fucker who inconvenienced me in a parking lot (for future retaliation), it's worth the $45 monthly price.

      --
      lucm, indeed.
    2. Re:Just bought one by BlackHawk-666 · · Score: 1

      If you're in Australia you can switch to a mobile plan from Aldi supermarket. It's pre-paid, but unlike most which expire the credits each month, this one lasts for 12 months at a time and is only $15. So, if like me, you really only keep a phone on hand in case of a vehicle break-down or a rare lunch meetup then you can switch to this plan and save $525 / year for the rest of your life.

      --
      All those moments will be lost in time, like tears in rain.
  28. Re: Solid engineering by BlackHawk-666 · · Score: 1

    I can see a recent announcement that Apple is willing to open source OS X, but finding ISOs to download is harder. Can you link a couple of places with the ISOs and maybe some info on installing it onto Windows PC?

    --
    All those moments will be lost in time, like tears in rain.
  29. Re: Solid engineering by Ash-Fox · · Score: 1

    You need OS X

    I thought you needed macOS for the latest iOS development kit versions and OS X is being phased out?

    --
    Change is certain; progress is not obligatory.
  30. Re: Why does Android get a free pass? by Ash-Fox · · Score: 1

    I know because I wanted to switch and I was convinced that a Samsung was cheaper. They're not.

    I know it's cheaper for my partner because he feels he can upgrade less often.

    --
    Change is certain; progress is not obligatory.
  31. It Might be the Battery by Bratch · · Score: 2

    Samsung Galaxy Note 4 with Android 6 Marshmallow here. I'm an avid battery swapper, always keeping one charged so I can get back to 100% in several seconds, and benefit from a clean boot. I just don't like having the phone plugged into a charger all the time, or walking around with a cord hanging out to a portable charger. My phone recently started suddenly losing power around 30%, not shutting down, just turning off and getting stuck in a loop booting up. I noticed that it happens with only one of the batteries. The other battery will keep the phone running all the way down to 2% if I let it. I still swap the batteries, but the bad one has a "30%" marked on it with a blue Sharpie just so I know when to expect it to die. Someday I might replace that bad one and see how a new one performs. From what I hear, most new phones lack the capability of allowing the owner to change the battery. In my experience the battery is the most likely thing to fail, followed by the glass from contact with concrete.

    --
    Beware of the Redittor who loans you a Sharpie.
  32. Re: Solution by lucm · · Score: 1

    First president in history who didn't sell out to lobbies or Washington cronies. He's not even in office yet and already he's making America Great Again just because of that.

    What? Are you on the purple crack again? He's not even in office yet and already he's putting the people at the bottom of the swamp in his cabinet.

    I know that cabinet-bashing is the latest liberal propaganda, but actually his cabinet is not that bad. According to Wikipedia, CNN said that his cabinet is "a conservative dream team of domestic Cabinet appointments". Based on his vision of focusing on rebuilding roads and schools, that makes sense.

    If you wanted a liberal cabinet that enjoys meddling in other countries affairs, you should have gotten Clinton elected. That's how it works.

    --
    lucm, indeed.
  33. Re: Solution by lucm · · Score: 1

    Jabba the Hut is the new President of the US.

    It was either that or Emperor Palpatine.

    --
    lucm, indeed.
  34. Another brick in the wall by lucm · · Score: 1

    border protection (uh, isn't this a TRUMP WALL item?)

    About the Trump wall - are you aware that the Mexicans are themselves building a wall in the south to stop illegal immigrants from Guatemala? Illegal immigrants are not a US-specific issue.

    Walls work, it's not a stupid idea. There's roughly 500,000 people who cross the Mexico/USA border illegally every year (excluding drug mules), this is not a problem that will be resolved with change.org petitions or Facebook pages. Let Trump build this wall; if there's a consensus in the population to let more unskilled, poor immigrants in, it should be done the right way, not by turning a blind eye on human trafficking and all the horrible side effects of illegal immigration.

    --
    lucm, indeed.
  35. Re: Solution by rickyslashdot · · Score: 1

    Thanks. I needed a swift kick in the crotch to remind me of the hate mongers / trollers still allowed to post freely.
    Please learn to be civil, or go home and kick the dog.
    At least I don't get vindictive about disagreeing posts - but then again - I don't really give a shit about those that tout their attitudes as gospel.

    Remember, a closed attitude and a closed mind does nothing except gather cobwebs.

    Have a Happy Holiday Season.

    --
    redneck geek