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LG Is Abandoning the Modular Smartphone Idea (theverge.com)

An anonymous reader quotes a report from The Verge: LG's modular phone accessory strategy that served as the primary differentiator for last year's G5 smartphone appears to be no more. The Wall Street Journal reports that the South Korean company is pivoting away from the plug-in "Friends" modules for the upcoming G6 device after lackluster sales for the G5. Per The Wall Street Journal, an LG spokesperson commented that consumers aren't interested in modular phones. The company instead is planning to focus on functionality and design aspects for the upcoming G6, which Chief Technologist Skott Ahn says will be released "in the very near future." According to the WSJ, the LG G6 will arrive "in the very near future," which suggests the phone will launch at Mobile World Congress next month.

43 of 78 comments (clear)

  1. quality by phantomfive · · Score: 1, Redundant

    This is anecdotal, but I've never used an LG product that worked well. From their washing machines to their phones, there was always something wonky.

    --
    "First they came for the slanderers and i said nothing."
    1. Re:quality by phantomfive · · Score: 1

      Yeah, they have really good marketing, that's for sure.

      --
      "First they came for the slanderers and i said nothing."
    2. Re:quality by murdocj · · Score: 1

      That's fascinating, because - anecdotally - I've never used an LG product that didn't work very, particularly their washing machines and phone.

      Go figure!

      Same here: I bought an LG phone because other LG products I had bought worked quite well. G

    3. Re:quality by JackieBrown · · Score: 1

      Same - I love my LG Urbane and am looking at LG for my next phone.

      I was a long time Samsung phone buyer but they are making it harder and harder to unlock their phones. Too bad because I love their cameras

  2. Never had a chance... by Frosty+Piss · · Score: 4, Insightful

    Hate to say it, but a bad idea in search of a problem...

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    1. Re:Never had a chance... by Chalnoth · · Score: 1

      Yup. It sounds really cool on paper, but just doesn't fit well with the form factor of a mobile phone.

    2. Re:Never had a chance... by Hans+Lehmann · · Score: 2

      The idea of modular phones or computers, where customers are expected to purchase proprietary modules to change their setup or just to upgrade, has been around since the dawn of the PC. Back in the 80's Byte magazine was filled with ads from computer manufacturers that claimed that you never had to buy a new computer, just swap out their custom (and therefore expensive) modules. Those manufacturers are, of course, not around any longer. It isn't possible to implement something like this without increasing size and manufacturing costs. *Every* time this idea gets flouted it fails miserably, but companies don't appear to learn from the past.

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    3. Re:Never had a chance... by skam240 · · Score: 1

      I disagree.

      While I think modular phones wont make it because consumer choice costs more there are certainly problems being addressed in making phones modular.

      While I realize using myself only provides andicdotal evidense I'm going to do it anyways. I dont care about literally anything phone companies are pushing right now. I dont care how thick my phone is, if it's less than an inch it's fine. I dont care how powerfull my phone is, while I'm a power oriented PC user such things are irrelevant for me on phones, my S4 had all the power i needed and was only replaced because it died.

      As far as smart phones go, I only care about battery life and a built in keyboard (which literally, no one seems to offer anymore) nowadays. Everything else is garbage to me as its done well enough by every entry to the market.

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    4. Re:Never had a chance... by No+Longer+an+AC · · Score: 1

      I dont care about literally anything phone companies are pushing right now. I dont care how thick my phone is, if it's less than an inch it's fine. I dont care how powerfull my phone is

      That mostly describes me as well, but I would add updates! A removable battery would be a huge plus too.

      I know I could try rooting it and taking charge, but I really didn't want to mess with that and I wasn't sure whether to trust any instructions I found on the internet.

      I had given up on ever getting Marshmallow a few months ago. I almost even bought a new phone just for that, but mine is less than 2 years old and I like it (Droid Turbo).

      And lo and behold I looked at it yesterday and an update was available! Finally! Yes, I'm finally on 6.0.1.

      But updates will be a huge consideration the next time I get a new phone.

    5. Re:Never had a chance... by TheRaven64 · · Score: 1

      That's funny, because when I used to use a desktop PC, I upgraded it piece by piece, never a full PC at once. Worked fine for decades

      I find the 'for decades' part of this hard to believe. The first new PC I bought was a 166MHz Pentium clone. Upgrading the CPU required a new motherboard, because newer chips ran at a different voltage. The new motherboard needed PC100 RAM, not PC66, so I also needed to upgrade the RAM. I kept the case, graphics card, hard disk, CD drive, and floppy, but it was effectively a new computer. The next upgrade required a new case (because you couldn't buy AT form-factor motherboards anymore) for the new motherboard. Again, the new CPU needed new RAM, so I was keeping the drives and GPU, but basically nothing else - I also had to replace my ISA NIC with a PCI one, because there were no ISA slots on the new motherboard. The motherboard upgrade after that kept the case, but the drives needed replacing (no IDE on the new motherboard, only SATA), as did the GPU (no AGP, only PCIe).

      The times when I did keep something from the old machine, aside from the case that thing quickly ended up being the bottleneck and was replaced shortly after. Eventually, I realised it was cheaper and less effort to just buy a new machine and demote the old one to some other purpose (often meaning giving it to someone else). The only reason for building my own machine now is when I want something that is too niche for any vendor to sell (e.g. the NAS / media centre box that I have running FreeBSD). For a mobile phone, the niche thing that I want is a minimum of 3-5 years of timely security updates for an Android phone and being able to build the hardware myself wouldn't really help there.

      Hell, my current laptop has upgraded RAM modules, disk drive, CPU and GPU.

      What laptop has an upgradeable CPU and GPU? The only ones I've seen that don't have both soldered onto the board qualify more as luggables than laptops.

      --
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    6. Re:Never had a chance... by StormReaver · · Score: 1

      Hate to say it, but a bad idea in search of a problem...

      If quality phones were $30 or so, I would agree with you. But considering how absurdly expensive a quality phone is, modular parts would be fantastic. The problem here isn't in the concept, but rather in the execution.

      With my PC, I can easily replace:
      1) Memory
      2) Motherboard
      3) Power supply
      4) Storage
      5) Input devices
      6) Output devices
      7) CPU

      I would love to be able to cheaply and easily upgrade or replace the parts of my phone (or tablet) that have become obsolete (or have been damaged or destroyed) without having to buy an entirely new device. These things should all have pluggable interconnects to make replacement at least as easy as it is with a PC.

      Perhaps LG's designers have reached the limits of their abilities, but the concept is very good.

    7. Re:Never had a chance... by TheRaven64 · · Score: 1

      The first new PC I bought was an 8086. Over the years parts got upgraded, including motherboards on occasion. A motherboard is a component upgrade, not a whole new PC, so my statement stands

      My first PC was an 8086, which I upgraded with a NEC V30H, but no part of that system other than the ISA bus was standard and so it was basically impossible to upgrade beyond sticking a bit more RAM in. Motherboard form factors weren't standardised until the 486, so even keeping the case was usually impossible, and most 486s didn't come with sufficiently powerful power supplies to be upgraded to pentium.

      A motherboard is a component upgrade, not a whole new PC, so my statement stands.

      It is effectively a whole new PC is the new motherboard requires a new CPU, GPU, and RAM.

      Most non-shit laptops have upgradeable CPUs and GPUs

      Okay, name one.

      --
      I am TheRaven on Soylent News
  3. Re:Nothing of value was lost. by slaker · · Score: 2

    As long as they don't abandon the construction techniques or baseline selling points of the existing G3/4/5, I don't care about modularity, although if I was in the right place in my phone lifecycle to get a G5, I definitely would have.

    LG is the only company making a flagship phone with a removable battery and a card reader. Being able to swap a battery after shooting a lot of photos or video is infinitely better than being tethered to an external battery, and moving cards around has obvious benefits as well.

    But the G3/4/5 are also held together with actual screws. You don't have to delaminate any glass. You don't need suction cups or special pry tools to fix one. I can completely field strip one to its components in about 90 seconds. This is a huge selling point, especially after some of the bullshit I've had to do to work on newer Apple and Samsung phones.

    As long as the G6 keeps those aspects, it's all good.

    --
    -- I wanna decide who lives and who dies - Crow T. Robot, MST3K
  4. Re:I wanted a G5 ! - Could not find a demo of DAC by mrvan · · Score: 1

    If your hope in humanity was pinned on underpaid mall shop staffers knowing about DAC I think you had it coming :)

    I'm curious though, do you really hear/appreciate the sound quality while you're cycling? I can maybe understand it in an environment where you can concentrate on the music, but on a bike...?

  5. Their high end phones are fine by rsilvergun · · Score: 2

    and their low end is serviceable. My coworker has been using an $600 LG for going on 5 years now. I've had one of their $150 phones for going on 2 years now and it's tolerable. It could get better signal, but then again it's a non-Band 12 T-Mobile phone. Not enough short range spectrum.

    --
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    1. Re:Their high end phones are fine by danomac · · Score: 1

      A friend of mine had a middle-of-the-pack LG phone, and it lasted six years. He finally replaced it because the physical back button on the phone wouldn't respond unless you pressed very hard on the button. If it wasn't for that, he'd probably still be using it.

  6. The big question by nightfire-unique · · Score: 2

    Of course, the big question is: will they be smart enough to keep the user-replaceable battery?

    --
    A government is a body of people notably ungoverned - AC
  7. Modularity wasn't the problem by GuB-42 · · Score: 4, Insightful

    The idea behind the G5 modularity is a good one but their implementation sucked.
    - It is a metal phone that looks plastic. What's the big idea? For phones, plastic is superior in almost all areas except look. LG got is backwards here.
    - Their flagship camera grip module is a failure. You couldn't even turn on the camera using the physical button, and the extra battery was so poorly managed that it is no better than a generic external battery pack.
    - Poor build quality, poor software, and LG doesn't have an especially good track records when it comes to reliability.
    - Not very developer-friendly (locked bootloader, root, etc...). Few people actually care about that but those who are interested in modular phones are more likely to be in this group.

    1. Re:Modularity wasn't the problem by DarthVain · · Score: 1

      I never owned one, but I liked the idea. I almost got one, did a bunch of research, but went with the LG G4 instead. There were a couple of reasons why, and as you say the implementation was a bit lacking. I think if they kept at it and improved upon it, it could have been a big winner.

      #1: Mods. Where are they? How can I buy them? Scarcity. So far as I am aware there were 3, and you couldn't find them anywhere outside of your initial purchase.
      #2: The biggest and most useful is probably the most boring, that being a simple battery replacement. However they made it to be non hot-swapable. Meaning in order to use it you needed to turn off the phone, do the swap, then boot everything back up again. Just imagine if all you had to do was yank one out and slam a new one in. Sure you would need some small battery reserve hidden someplace, but it could have applied to all mods.
      #3: The other two, a camera and a speaker, were not enough of an improvement over what you already got, they needed more.
      #4: Due to design you lose some waterproofing which could scare some people, though probably not a whole lot you can do without size increases.

  8. LG G3 died within 18 months, will not buy LG again by uriyan · · Score: 1

    Summary up front: off-topic, but -- I'd had strongly unsatisfactory experiences with LG G3 (D855) in terms of hardware reliability, accordingly I decided not to ever consider LG phones again.

    There were three significant malfunctions during the 1.5 years of the G3's life; two of them were supposedly use-related by practically indicative of bad design (never happened to the same user, me, with a different phone in over a decade); the third and final one was the main board dying.

    Since the first two failures occurred during travel out of the country where there was warranty, I had to go for the repair to a local repair shop; subsequently LG refused to honor their warranty on the motherboard, which means the phone was beyond economic repair after only 18 months of use.

  9. The problem is the half-measures. by aussersterne · · Score: 2

    The physical attachment and interface of the Moto series is cool. But the "mods" are all wrong.

    The only reason to be able to detach a module is because you don't want to have to lug it around, so you can detach it. This implies that when you attach to a module, you're explicitly in "I understand that it's bulky and I'm not lugging it around" mode at that moment.

    Yet all the modules are severely compromised because they are still trying to be portable.

    Half-assed mobile speakers in the Moto series. A half-assed digital camera.

    Just take those two examples:

    Instead of mobile speakers, how about a $199 stereo speaker system for a tabletop. Instead of having to fuck around with bluetooth and compromised battery life, the speakers are stationary, a home furnishing. You come and just drop your phone *on* it. Magnets hold it in place. It charges. And the screen comes on to the music player app and plays big, loud, full-sound music. Gotta run? Just yank the phone, now charged, off of it again. Make a boombox the same way—or something big enough (not those speakers) to actually make some sound and take to a beach party. Those things I'd be interested in. Tiny-ass speakers? Why am I going to lug around an extra thing for sound that's still basically one person big?

    Same thing with the camera. A 12 megapixel 1 2/3" sensor. THAT'S A CAMERA PHONE ALL OVER AGAIN. I love the idea of a proper shutter button and a flash, but if your built-in camera is already not good enough, why slap an extra, bulky module on the back that... gives you another camera phone sensor? WTF? If you're willing to carry a camera, you're willing to carry a camera. So build one that's a centimeter thicker and has a full 1" sensor in it, and another one that is three centimeters thicker and looks like a DSLR camera body and can mount Micro Four Thirds lenses. It's just got a gap on the back where you can stick your phone, snap, with a magnet. Do so an the phone automatically goes into camera mode. You can mount pro lenses, and when you shoot, it stores on your camera SD card and you have all the photos available to cloud, apps, etc. without having to download from a proper camera or futz around with "camera wifi" that never works. As a shooter, I'd be interested in *both* of those camera modules. But not a bulky camera module that is just a camera phone all over again, so that you double the thickness and weight for (drum roll) the same crap cameraphone sensor that you have without the module.

    I don't think it's a tech fail, and I do think that there is a market for modularity, but it's not in this "half as portable, but still half-functional" module crap. The value is a convenience value, i.e. a better, more capable version of Apple's original iPhone docking port that is magnetic, more capable, communicates with the phone sufficiently to enable tap-free adaptation to new modules, and that has a full-surface (rather than end-port) interface to enhance the physical security of the attachment when made. That's still modular, and it uses the phone as the brain of things to make life easier. I'd pay for that.

    But I won't pay for extra for a phone just so that I can use "modules" when the modules are expensive, highly compromised, bulky things that I don't want. I have to want the modules to want a modular phone. A tiny speaker, a crap camera, etc. are not modules that I want, and extended batteries are already out there.

    --
    STOP . AMERICA . NOW
    1. Re:The problem is the half-measures. by lexman098 · · Score: 1

      I agree with your statements about the camera and speaker modules, but there's more to it than that. The point is swapping and customization. Aside from the fact that the camera mod sucks, a hobbyist photographer would love to just keep that kind of thing on their phone mostly all the time. The biggest complaint from DLSR users is that they hardly ever have it on them when they need it. Not a photographer? Get a different mod. Almost everyone would appreciate a bigger battery mod. Someone might just want swappable style covers because they're more into fashion (much like swappable watch bands). Personally I'd like a thinner wireless charging cover for day to day while having a battery extender mod ready for vacations. Battery extender cases are bulky, ugly, and cover your usb port. It's too bad motorola only puts the wireless charging in their battery extenders and not in the style covers :\

    2. Re:The problem is the half-measures. by farble1670 · · Score: 1

      Instead of having to fuck around with bluetooth and compromised battery life

      Bluetooth has improved since you last tried it in 1999. The idea that having to physically dock your phone is better than having it work wireless is nuts.

    3. Re:The problem is the half-measures. by aussersterne · · Score: 1

      So bluetooth is a charging technology now?

      --
      STOP . AMERICA . NOW
    4. Re:The problem is the half-measures. by farble1670 · · Score: 1

      So bluetooth is a charging technology now?

      No, and it also doesn't do your dishes or read your kids a bedtime story.

      Point is, why tie two unrelated functions together: charging and playing music. Sure, maybe whenever YOU are charging YOU want to listen to music, and whenever YOU are listening to music YOU also want to be charging ... but I don't think that works for most people.

      What if my phone is already charged, and I want to say, read a message from my spouse? I have to walk across the house and find it on the speaker dock?

  10. Expanding on this: by Anonymous Coward · · Score: 1

    The big issues are threefold:
    Modular hardware either needs to be cheap, or non-proprietary. Neither is true of the Android modular phone concepts since Google pulled out.
    The modules would need to be in standardized formfactors to benefit the consumer. Standardized formfactors also standardizes large portions of the device real estate. See pre-netbook/cloud laptops and their general layouts due to Peripheral Ports+PCMCIA/Expresscard+Optical Drive+Floppy (for the early ones!) Very few were able to differentiate on peripheral layout, very few used non-standard quantities of available peripherals, and very little differentiation was to be had between designs, beyond perhaps what brand of hardware was used internally.
    Size: Reliable modular components are going to be too big for the current generation of phones. In order to prove reliable the phones are going to have to gain weight. There is no easy way around this, and after all those years of hyping smaller thinner faster better, it will be difficult to backpedal on that to give consumers those options.

    As a final item: It doesn't make sense for companies who've become addicted to the 1-3 year upgrade cycle for their profitability.

    1. Re:Expanding on this: by esperto · · Score: 2

      You hit the nail in the head!
      non-standard modules is a big no-no, motorola is also trying to get a modular phone going with moto z, but the modules are made by them, and only work it that phone, so they are hard to come by, expensive, and you cannot use them after an upgrade or if you change phones. I was really excited by project ara, but then google for some reason decided that changing the screen and chipset would not be possible and then, for some reason, created modules that were pretty useless like a tic tac/pill holder (why???) and the modularity became a gimmick.

  11. Re: My favorite modular phone feature is by prefec2 · · Score: 2

    As long as there is no law forcing them to make batteries easy to change and available for 10 years, they will not.

  12. Just as Intel releases something that might work by Khyber · · Score: 2

    The new replacement for the Compute Stick could have been an attractive idea for a 'modular' form factor, if they would make it run on very low power. Just have your screen, basic controls, cellular radio, and a battery, and then slap the new Compute Card over it. Instead of having to buy a whole new phone, you just drop in an upgraded Compute Card.

    Oh well. Someone might take this idea and run with it.

    --
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  13. Re:Nothing of value was lost. by Anonymous Coward · · Score: 4, Interesting

    Except you should not forget how LG is treating users with the boot loop defect. The G4 suffers from an internal defect on the main board that causes a bricked phone that will only boot briefly before it resets. It takes anywhere from days to many months to appear, usually when the phone is hot.

    LG acknowledges the problem, but refuses to fix it for any phone outside of the 12 month warranty, even though it is a design defect.

    That is like Ford refusing to recall cars with bad airbags because they are more than a year old. LG wants YOU to pay for their mistake.

    NEVER BUY LG.

  14. Re:LG G3 died within 18 months, will not buy LG ag by dargaud · · Score: 1

    Exact same thing here. Soon after purchase I noticed that the phone was slow: 15 to 45s to switch apps ! After a year it was unusable, burning hot, kept rebooting for no reason, couldn't read the SD card anymore, etc. Fried mobo.

    --
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  15. Re:My favorite modular phone feature is by newcastlejon · · Score: 1

    It puzzles me that so many expensive premium phones expoxy in the battery...

    Because glue takes up a lot less space than removable fasteners. It's the same thing that makes laptop screens such a monumental pain in the arse to work on. Next question?

    --
    If God forks the Universe every time you roll a die, he'd better have a damned good memory.
  16. Fairphone succeeded in this by Herve5 · · Score: 2

    The current, last-generation Fairphones are not only fully modular, but all the bits can be dismounted with a single normal screwdriver, and each part can be replaced separately in case of failure (and of course, the battery too).
    My understanding is Fairphone, who started from a more compact model (which I own), evolved this way profiting from the trend to enlarge devices (bigger screens) : this allowed them to design element interfaces that otherwise wouldn't have fit in smaller models.
    And IMHO that was a very wise move : they basically brought the design back to Europe (from China) way before being, er... tweeted to do so...
    My only issue with this model is its cost (some 500€, twice the previous model).
    As the thing is very recent there are not many alternate elements for now (I hear about better cameras, saw a breadboard for a large USB slot allowing the use of these hardware-key-dongles...)
    But it definitely is a Lego-like phone (inside!), comes optionally rooted and optionally with Sailfish OS instead of Android, two SIM slots... almost a dream come true for me...
    And my experience with the earlier Fairphone1 is excellent.

    --
    Herve S.
  17. Didn't bring out the one module I wanted. by Bright+Apollo · · Score: 2

    A keyboard. Change out the back, add a little extra battery juice, and give me back a sliding keyboard in the mode of the Motorola D4. Then, old farts could finally type again whilst in the field.

  18. Re:Nothing of value was lost. by slaker · · Score: 2

    I've not experienced this issue. At the same time, LG is also the only company making a phone with hardware that works the way all smartphone hardware should. I don't believe the matter is "never buy LG" but "don't buy any smartphone that doesn't at least have a removable battery and an SD card reader" and that doesn't leave us with very many options, does it?

    --
    -- I wanna decide who lives and who dies - Crow T. Robot, MST3K
  19. TV not Phones by hhawk · · Score: 1

    A) which is why i didn't buy the G5 (I have a G4) I didn't think it would last more than 1 or 2 market cycles

    B) modular design is a long term commitment by all parties

    C) which is why I believe that as long as folks make Smart TV they are doing consumers a huge disfavor... People can keep "screens" for 5, 10, 15+ years or more.. and the "smart" features will hit "the wall" before then. So I'm sure the TV companies will be happy if we replace or screens sooner, than later.

    BUT that is why consumers must demand modules for our TVs. Of course we can always connect out-board CPUs via HDMI ports, but every component should modular. We should be able to replace CPUs, add new tuners, add new ports, etc.

    --
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  20. QWERTY by short · · Score: 2

    What about to make a new QWERTY phone after 7+ years. No BlackBerry - it needs to have a keyboard on its longer side, have landscape display and have physical arrow keys. More extra keys for shifts+symbols are a plus.

  21. CANCELLED BEFORE LIFTOFF by PortHaven · · Score: 1

    It seems like ALL these projects are killed off before they're ever even really released to the market. Or hey, we released a phone and we have two basic modules (extended battery and IR remote) with more to come, someday...okay....never.

    But darn it, I am TIRED of thin phones with small batteries. Give me a module phone system where I can stick a battery module that will last 2+ days of use rather than a few hours. Give me a module that lets me output 5.1 surround sound. Module for RAID5 SD card storage. Module for printing.

    Truthfully, what we really need is an interconnect specification. For example, said spec could allow DSLR manufacturers to simply make the lens and sensor body. Storage, screen, and all that would connect via the interconnect specification.

    Essentially, we'd reach the point where we have Personal Processing Devices. You no longer have desktops or laptops. You have your PPD, connect to a dock and have keyboard, screen, additional storage. Add a wireless module. We'll get there...eventually. But just like smartphones and electric cars, it's going to take an innovator to put it together correctly to make it take off.

    1. Re:CANCELLED BEFORE LIFTOFF by IMightB · · Score: 1

      Yeah, um no. While I am tired of thin phones ith small batteries as well, there simply no way I'm going to take a bulky DSLR attachment for my phone anywhere. I'd rather take a bulky DSLR to take real pictures. same with RAID, Audio, etc.etc. the phones today are good enough for joe avg. but when you actually want quality something, a dedicated device will always be superior.

      I swear to God the first time I buy a concert ticket and the DJ hooks up an iPhone, I'm demanding my money back.

    2. Re:CANCELLED BEFORE LIFTOFF by PortHaven · · Score: 1

      Correct.

  22. Fairphone 2 by DrYak · · Score: 1

    Only a tiny minirity nerds were ever wanking their micropeens over modular phones.

    Meanwhile, Fairphone 2 is still selling well.

    The key point is that, through their "environmental-friendly" policy, they have managed to find a way to make modules also appealing to a larger audience
    (modules means easier to repair a phone by swapping a broken component instead of throwing it away whole)
    and not only to the 3 geeks that are salivating about the idea of creating their own custom module to tap into the available internal USB pogopins.

    Thus they have found a way to make modularity commercially viable and even trendy (by being eco-friendly).

    --
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  23. Ironic by micahraleigh · · Score: 1

    They're snapping out their modular products and replacing them with others

  24. Re:Nothing of value was lost. by farble1670 · · Score: 1

    That is like Ford refusing to recall cars with bad airbags because they are more than a year old.

    No it's not. One can result in death. The other results in annoyance.

    YOU to pay for their mistake.

    I'm confused. Isn't that how warranties work? They pay for manufacturer defects within the given time period, and not outside of the time period. I can't think of any faulty product I've owned where the manufacturer has gone outside of the warranty.

    In fact, my 2011 Honda Civic just had it's transmission how bad at 95k miles. It's $4.4k to replace, one year out of warranty. Honda isn't paying.