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LG Threatens To Put Wi-Fi in Every Appliance it Introduces in 2017 (arstechnica.com)

An anonymous reader shares a report: During the company's CES press conference today, LG marketing VP David VanderWaal says that "starting this year" all of LG's home appliances will feature "advanced Wi-Fi connectivity." One of the flagship appliances that will make good on this promise is the Smart Instaview Refrigerator, a webOS-powered Internet-connected fridge that among other things supports integration with Amazon's Alexa service.

50 of 376 comments (clear)

  1. Thank you LG! by Ol+Olsoc · · Score: 5, Insightful

    For making my shopping easier. With all the choices out there, I can just cross LG off the list of anything I'd own.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    1. Re:Thank you LG! by elrous0 · · Score: 5, Funny

      I'm starting to worry that I'm going to have to wrap my house in a Faraday cage in a few years just to prevent a Maximum Overdrive-style attack from my own fucking appliances

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    2. Re:Thank you LG! by cayenne8 · · Score: 4, Insightful

      For making my shopping easier. With all the choices out there, I can just cross LG off the list of anything I'd own.

      Absolutely!!!

      I do NOT want all my appliances and such, internet connected and reporting back to God knows whom my household habits, lifestyle, consumption....

      Late last year, I bought a new LG french door refrigerator..and it is great.

      It was even then, starting to get to be a PITA to find a fridge with GOOD basic needs, like optimizing internal storage space, decent basic ice maker and water dispenser.

      If they put wifi on everything, it would be ok IF AND ONLY IF it can be disabled and NOT required for operation.

      Otherwise, no thanks...I don't need any other items I purchase potentially spying on my life. Its bad enough you can't hardly get a fucking car these days that doesn't phone home.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    3. Re:Thank you LG! by AmiMoJo · · Score: 5, Insightful

      Unfortunately, these things will sell really well.

      You already see everyone crowded around the Samsung fridge with LCD display in the shop. Consumers don't think through the security implications, they just see something that looks like the cool stuff they see in Hollywood movies and want to own it because consumerism is how people fulfil themselves these days.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    4. Re:Thank you LG! by TWX · · Score: 3, Insightful

      Unfortunately developers do not think about security implications either, and worse yet, companies are closing down their QA departments and trying to foist the QA responsibilties onto developers.

      The only solution that I can see is to force product liability on to the manufacturers when these devices are found to have software vulnerabilities. This requires regulation though, so I don't think it's going to happen for some time unless the right people get sufficiently burned by it. And "the right people" probably are buying SubZero or Viking, not Lucky-Goldstar.

      --
      Do not look into laser with remaining eye.
    5. Re:Thank you LG! by Anonymous Coward · · Score: 2, Insightful

      I'm starting to worry that I'm going to have to wrap my house in a Faraday cage in a few years just to prevent a Maximum Overdrive-style attack from my own fucking appliances

      Can't you simply refuse to configure the WiFi? it should remain as a dumb appliance if you don't configure the WiFi.

    6. Re:Thank you LG! by Ol+Olsoc · · Score: 4, Insightful

      I'm starting to worry that I'm going to have to wrap my house in a Faraday cage in a few years just to prevent a Maximum Overdrive-style attack from my own fucking appliances

      Can you imagine? I'm wondering what the hell wireless system we're going to have here. I live in an individual dwelling neighborhood, low density, and see at least 20 routers every day on 2.4 - to the point where I had to use 5 GHz, because 2.4 was worthless.

      So now we're going to add a Refrigerator, a washer and dryer, a stove, the heating and cooling, the garage door opener, the Window blinds, the toilet, and whatever else they can figure out how to shoehorn a wireless connection onto?

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    7. Re:Thank you LG! by Anonymous Coward · · Score: 5, Insightful

      I'm sure they'll have thought of this. The refridgeration probably won't start running until after it's phoned home and confirmed its ability to spy on you with LG's servers.

    8. Re: Thank you LG! by Anonymous Coward · · Score: 5, Funny

      I'm sure a wifi enabled shoehorn is coming too

    9. Re:Thank you LG! by Anonymous Coward · · Score: 2, Interesting

      What a thought. It's like a depressingly realistic outcome that eventually every. fucking. electronic device manufactured won't operate until phone-homing is set up.

      Appliances will just get cheaper than ever, almost free.

      Listen to this 30 second ad (and take a quiz?) to maintain operation of your refrigerator or to start the wash cycle on your laundry machine.

    10. Re:Thank you LG! by CaptainDork · · Score: 2

      Like they haven't thought of that.

      It will come with instructions that point out that it will be crippled unless you can get it hooked up to the Internet.

      For reference, see this:

      A website is telling me to disable AdBlock before it will show content.

      --
      It little behooves the best of us to comment on the rest of us.
    11. Re:Thank you LG! by John.Banister · · Score: 2

      If you have hot summers, there's metallic window films that might reflect in both parts of the spectrum.

    12. Re:Thank you LG! by swb · · Score: 2

      And the critics are also forgetting about the private label manufacturing of these things. My fridge says it's a Sears, but it's actually an LG and was cheaper than the equivalent LG at the time I bought it because of the way these things actually reach various sales channels and who's having what sale at what time.

      If LG has the ability to make these things at a very competitive unit cost, the usual MBA thinking is to just buy them from LG and rebrand them versus upgrading their own factories.

      And if LG integrates wifi functionality, they can just resell/rebrand that, too, to whoever is selling the fridge as their own -- voila, instant smart appliance capability with zero development cost and as the private label seller you don't really care if LG also gets the same customer data you do.

      It will wind up that you just can't buy a fridge that doesn't have this functionality and getting any warranty support will be impossible if you haven't enabled all the "smart service" functionality.

    13. Re:Thank you LG! by tripleevenfall · · Score: 4, Funny

      Not me! I definitely want hackers to be able to shoot water and ice out of my refrigerator, and for it to upload "anonymized" data about all my activities and preferences for marketing purposes.

    14. Re:Thank you LG! by Mikkeles · · Score: 2

      You're missing the fun you can have with this. Exchange the washer and vacuum WiFi units and do the same with the fridge and toilet units.

      --
      Great minds think alike; fools seldom differ.
    15. Re:Thank you LG! by MitchDev · · Score: 2

      It has software now, you can't return it anymore!

    16. Re:Thank you LG! by tripleevenfall · · Score: 4, Insightful

      I'm sure those microphones and cameras that all my appliances will be bristling with will NEVER be abused by anyone

    17. Re:Thank you LG! by Sperbels · · Score: 4, Funny

      If you have nothing to hide in your refrigerator, then you have nothing to worry about.

    18. Re:Thank you LG! by AthanasiusKircher · · Score: 2

      Energy efficiency mandates will do that. The compressors in new refrigerators have to be so small that they run constantly, which imposes more wear and tear.

      While that might explain SOME of the issues for specific appliances, it certainly isn't the only reason for poor product lifespan nowadays.

      I have a stand mixer given to me by my mother, who bought it in the 1960s. She used it very frequently for decades (she used to bake wedding cakes as an occasional side job). Then she gave it to me about 15 years ago. It's still going strong.

      I know two people who have bought the same popular brands of mixer in the past decade, and they've both had serious problems. I know this is anecdotal, but there are reasons why you can still sell a 40+ year old stand mixer on Ebay for decent money: people know they'll probably continue to work longer than most of the stuff sold today.

      Same thing with many other appliances. Most consumers are simply happier to pay less, so manufacturers oblige and make cheaper, less durable stuff. The problem is that it becomes very difficult to even find the truly durable stuff anymore. Many manufacturers which used to be known for making stuff that would last decades simply don't seem to make that stuff anymore (even in their higher end models).

    19. Re:Thank you LG! by Darinbob · · Score: 4, Funny

      I'm worried about last year's cottage cheese going bad and starting to download porn.

    20. Re:Thank you LG! by CTU · · Score: 2

      Just do not allow it to connect to your network or not allow it to get online by configuring your router?

    21. Re:Thank you LG! by Ol+Olsoc · · Score: 2

      This isn't going to add to the number of routers, since the appliances are going to connect to the net through your existing router. It's just going to mean that homes are going to have a ton of devices connecting to their routers.

      You figure it isn't going to add to the number of signals those routers are handling? Especially on 2.4 GHz, where the channels overlap? And 5 GHz doesn't overlap, but the signal strength falls off really quickly

      Point is, the channels are getting crowded, very crowded

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    22. Re:Thank you LG! by mjwx · · Score: 2

      If you have nothing to hide in your refrigerator, then you have nothing to worry about.

      The fridge can be trusted, it's the dishwasher that's the snitch.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  2. Who wasn't expecting this? by Voyager529 · · Score: 2

    I'm not surprised LG is doing this. Whether it's for raw competitive reasons ("Look Phil! This one has the Wi-Fi and a touchscreen!") or less-than-desirable reasons (acquiring information regarding the use of the product / making it less serviceable by techs without specialized equipment), the fact is that this sort of thing was basically inevitable.

    Whether it's worth caring about depends on whether the devices will perform their intended function without internet access. Sure, some people will find it nifty to have an app notify them when preheating is done or to be able to check that they turned the stove off as they drive away (and turn it off if they didn't), but the real question is whether I'll be required to sign up for an LG account in order to set it to 375 to bake cookies.

    Internet connectivity as a bonus, I'm fine with. Internet connectivity to do the functions that have been served for the last hundred years with a knob...not so much.

  3. Re:I don't see where the "threat" is... by Anonymous Coward · · Score: 5, Insightful

    The "threat" comes when somebody with an exploit kit and a laptop drives by and turns your fridge into a ransomeware tool that spoils your food and posts naked photos of you getting up for a midnight snack on reddit.

  4. Re:I don't see where the "threat" is... by Notabadguy · · Score: 5, Insightful

    Yes, it is a threat - if a device can be connected to, it's exposed to compromise.

    I want my fridge to keep my milk, meet and liquor cold. I do not want it to tell me anything, ever. I do not want it to engage with me, to use my bandwidth, to report back to LG on my shopping habits, to fill out a grocery list, or do ANYTHING except serve as a platform to chill the things I desire chilled.

    Bad enough that pacemakers are getting hacked and hospital networks are getting shut down - I have zero interest in furthering this stupid fucking push to make everything available for someone else to exploit.

  5. And Samsung... by ctrl-alt-canc · · Score: 4, Funny

    ...threatens to put a Lithium-Ion battery in every appliance!

  6. A bleak future by meta-monkey · · Score: 4, Insightful

    I'm already tech support for my entire family. Now I get to be tech support for their appliances. Every Thanksgiving is going to be "oh, since you're here, can you fix the wifi on the fridge?"

    --
    We don't have a state-run media we have a media-run state.
    1. Re:A bleak future by The-Ixian · · Score: 3, Funny

      Oh man, what a nightmare.... you have to actually talk to and help your family upwards of 3 times a year? And they have probably never done a single thing (like a free meal) for you either!

      I would sever ties right now, if I were you...

      --
      My eyes reflect the stars and a smile lights up my face.
  7. LG's new spinn by Anonymous Coward · · Score: 2, Funny

    LG. You whole home can be a botnet now...

  8. Re:I don't see where the "threat" is... by serviscope_minor · · Score: 2

    switch liquor to quality scotch so that it doesn't need to be chilled.

    Problem solved.

    --
    SJW n. One who posts facts.
  9. Consumers will need enterprise APs... by acoustix · · Score: 4, Interesting

    ...to handle the 40+ wireless clients in the house.

    --
    "A plan fiendishly clever in its intricacies"- Homer Simpson
  10. You can always by kilodelta · · Score: 2

    Just use your hardware firewall to blot it from connecting to the net. It's pretty easy - plus I imagine security won't be 100% on those Lucky Gold Star devices so there's likely an open ssh or like port on the things. Hack away.

  11. Re:I don't see where the "threat" is... by starblazer · · Score: 4, Insightful

    I think what the science and tech community is complaining about is feature creep. I don't need my toaster to have bluetooth to tell me the toast is done. I need the toaster to last a year or three.

    I don't want a fridge that can phone home to the masters and have them pester me about a 'service tech' should come out and vacuum the coils. I can do that myself.

    Just because we can put a wifi card in it doesn't mean we should. If you really wanted to make sure your fridge was at a safe temp... you can do that already with an Arduino and a sensor. No vendor lock-in... no calling home to daddy corporation with your personal habits (shopping and usage).

    Give me an appliance that are built to last for at least a decade.... and I'll start letting you throw Wifi in it.

  12. Re:I don't see where the "threat" is... by aix+tom · · Score: 5, Insightful

    I wonder if have any idea in their deranged mind to *lower* the cost of the fridge, but require a monthly subscription for it to work.
    Which would open up an opportunity for black-marked "DRM-Removed" household appliances....... "Download 12 month of refrigeration from piratebay!!!"

  13. Re:I don't see where the "threat" is... by Anonymous Coward · · Score: 2, Funny

    So what you're saying is that if he drinks enough "quality scotch" that he won't notice that the remainder of his unrefrigerated food has gone bad.

  14. Re:I don't see where the "threat" is... by TWX · · Score: 3, Insightful

    It's also fairly likely that these appliances will be "promiscuous" with regard to trying to find WIFI to connect to, because the average consumer can't be counted-on to be tech-savvy enough to set it up properly, and the average appliance installer probably can't either. Even if someone never configures the WIFI, the fridge will probably be configured, out of the box, to look for WIFI, so anyone within range that sets themselves up as a hotspot will become a perferred network for the appliance.

    I'm not 100% against the idea of appliances with some kind of network communication, but I am very much against it with the current IoT mindset, which revolves around people in positions of authority that do not understand the ramifications of the threat. Unfortunately I do not see this changing until these manufacturers lose their shirts over compromised applicances.

    --
    Do not look into laser with remaining eye.
  15. they better offer monthly upgrades by swschrad · · Score: 4, Interesting

    on account of Internet of Hacked. if I had one, I'd block it at the router.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  16. Re:I don't see where the "threat" is... by TheRaven64 · · Score: 4, Insightful

    The thought is that embedded wifi will only ever be a security risk, and could never possibly be of use to anyone.

    No, the thought is that embedded WiFi is a security risk and this risk outweighs the benefits. A typical fridge lasts, what, 10-20 years? Do you think LG is going to be back-porting network stack security fixes to Linux for 20 years? Do you think that, even if they wanted to, they will make enough profit on fridges to be able to afford to? Over the last 3-4 years, I've lost track of the number of vulnerabilities that enable anyone who can send a packet to the stack to gain kernel-level privilege. Will LG be fixing all of these for the lifetime of the fridge?

    --
    I am TheRaven on Soylent News
  17. Re:I don't see where the "threat" is... by msauve · · Score: 2

    "So what you're saying is that if he drinks enough "quality scotch" that he won't notice that the remainder of his unrefrigerated food has gone bad."

    There's a reason haggis is closely associated with Scotland.

    --
    "National Security is the chief cause of national insecurity." - Celine's First Law
  18. No! Not the toaster! by PPH · · Score: 5, Funny

    My wife asked me why I carried my gun around the house.

    "Decepticons", I replied.

    She laughed. I laughed. The toaster laughed. I shot the toaster.

    --
    Have gnu, will travel.
  19. I'm starting to think that the DDOS lobby... by CyberKender · · Score: 2

    ...has a ton of pull with major manufacturers. Yes, make billions of insecure devices we can run botnets from, please.

    I don't want a smart TV. I want a 'smart' appliance of any other type even less.

    --
    CyberKender
    Apparently Appointed Lord Mayor of There
  20. GO STICK YOUR HEAD IN A PIG by Thud457 · · Score: 4, Funny

    The Marketing Division of LG is a bunch of mindless jerks who'll be the first against the wall when the revolution comes.

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

    1. Re:GO STICK YOUR HEAD IN A PIG by tehcyder · · Score: 4, Insightful

      The Marketing Division of LG is a bunch of mindless jerks who'll be the first against the wall when the revolution comes.

      Why wait for a revolution, I say we hunt 'em down now and fix this fucking problem before it gets out of hand.

      Or alternatively you could not buy a fucking internet fridge.

      Which is admittedly less macho than taking out the Board of Directors with an M134 mini gun.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    2. Re:GO STICK YOUR HEAD IN A PIG by JustAnotherOldGuy · · Score: 2

      Or alternatively you could not buy a fucking internet fridge.

      You're missing the point...if this add-wifi-to-everything bullshit isn't stopped then every manufacturer will reason that since LG does it they'll also have to add wifi in order to match LG in terms of feature set. And if every manufacturer does it then how will you buy a fridge that's not an internet fridge?

      This whole "everything needs wifi" mindset is like an infection, and it needs to be stamped out like an infection. So I vote for the "put them up against a wall" approach even if it seems a little harsh.

      -

      Which is admittedly less macho than taking out the Board of Directors with an M134 mini gun.

      Macho or not, I think that would be the coolest and most effective way to do it.

      --
      Just cruising through this digital world at 33 1/3 rpm...
    3. Re:GO STICK YOUR HEAD IN A PIG by CSMoran · · Score: 2

      And if every manufacturer does it then how will you buy a fridge that's not an internet fridge?

      Presumably from the first manufacturer to seize the goldmine that "the only true non-wifi electronics" niche is going to become in this scenario.

      --
      Every end has half a stick.
    4. Re:GO STICK YOUR HEAD IN A PIG by Altrag · · Score: 2

      Or buy a fridge with fucking metal shelves in it!

      That one's actually practical reasons -- metal is heavy and expensive compared to plastic or even glass, and the glass in particular will last just as long as the metal (or perhaps longer since glass doesn't rust) if you don't do something stupid like smash it or put something excessively hot on it.

      Your other examples though.. yeah.. progress and technology move forward and even though all those extra features add cost (rather than lowering it,) the niche markets for the dumber devices just aren't big enough to justify stocking them. Its all about supply and demand (and a failure of the general populace to understand or care about the privacy implications of their new toys.)

  21. Re:I don't see where the "threat" is... by aaarrrgggh · · Score: 3, Interesting

    While I am generally in the same camp, when you look at the slick design Samsung has integrating the communications between the phone, washer/dryer, TV, and Fridge... it opens up interesting possibilities. The display showing the interior of the fridge the last time it was closed is great; the multiple cameras do a good job of sticking together the interior. It is cool that you can "keep watching the game" from the fridge, or know exactly how long the washing machine has left.

    For many people, the idea that more milk arrives on your doorstep when you need it is nice as well.

    I am at peace with the LAN of Things... just hate the WAN and WLAN of Things... I don't want Things to use wireless communications where I cannot unplug/filter the content reliably.

  22. Re:I don't see where the "threat" is... by AthanasiusKircher · · Score: 2

    Give me an appliance that are built to last for at least a decade.... and I'll start letting you throw Wifi in it.

    I absolutely agree with everything you said -- but I will just add that it's these "features" that frequently decrease product lifespan.

    For example: Why are modern stoves loaded with digital displays and buttons to select temperature, etc.? Why can't I just have a mechanical dial to select temperature? Seriously -- ovens tend to reach temperatures above 500 degees F (much higher if you use self-cleaning). And no matter how much heat shielding you put around stuff, there are going to be major temperature swings, which can't be good for just about any electronic component.

    I've known two different people who have had catastrophic failures of stoves occur on holidays, not because of anything wrong with the mechanical elements of the stoves, but because the electronic units failed suddenly. If only they had a manual dial to turn them on, the stoves could have been used fine. Yet it's becoming increasingly difficult to find stoves/ovens without fancy (and completely unnecessary) electronic components.

    Similarly, I don't need a washer/dryer that talks to me or has a digital readout of what it's doing with my clothes. Just an old-school dial I can turn and a few mechanical selector buttons or switches is fine, thank you. And my refrigerator definitely doesn't need a screen or wifi. For most appliances, even basic electronics are just more stuff that can wrong with an appliance -- and most of this for very little gain.

  23. Re:I don't see where the "threat" is... by aberglas · · Score: 3, Insightful

    Traditional fridges, with just a compressor and ice box up top, typically go a lot longer. The beer fridge in my shed was bought second hand 30 years ago.

    Modern fridges, with all their complex internal fans and defrost cycles go about 15 years at best. My ice maker is dead, and I just pulled apart some of the internal plumbing to fix a fan which would be beyond most people and not worth the cost of a repair man.

    New fridges with WiFi will go until they die from a bad automated software update. I'd say 8 years. But that will be OK because you will pay by the year that you use it, all controlled by the WiFi.

    It is part of advancing technology.