Apple Seemingly Censors UltraFine 5K Monitor Reviews After Poor Feedback (thenextweb.com)
It appears Apple is filtering and censoring bad reviews of the LG's UltraFine 5K display. From a report on The Next Web: The deletion was first spotted by a Reddit user four days ago. Though it's possible the reviews were removed for some other reason, at first glance, it looks like censorship. It's not a good look for the company. Apple said it was getting out of the monitor business, and instead chose to work more closely with third-party partners, heavily featuring LG's 5K and 4K UltraFine displays at its recent MacBook Pro unveiling. But then the monitor received multiple negative reviews from users who were experiencing issues such as the screen failing to wake up from sleep. The Reddit post also points out that: "In many cases, attempts to fix the problem through physical reconnection[sic] of the monitor, or manual restarts, have caused the attached Mac to crash, become otherwise unresponsive, or develop problems with the touch bar (where equipped)."
By modding my awesomeness into oblivion.
Where is Apple doing this censoring of LG monitors? If you're gonna say that reviews are being censored, you should tell us on what site(s).
It's interesting that companies are criticised for removing negative reviews now. Back in the day that was the norm, you never saw bad reviews on the sites selling you the product. Like the 5 star reviews printed on adverts in magazines and in movie trailers, people just assumed by default that they were either selecting the most positive ones or just fabricating them entirely.
Then Amazon came along and didn't delete negative reviews. They became more trusted for that reason. Now people get upset when vendors do this, even though it's actually pretty common still.
Being Reddit it's tempting to just write this off as Free Speech Warrior nonsense, but I think for once there is more to it than that.
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I have a feeling [sic] that no one [sic] actually knows [sic] what [sic] means!
"reconnection" is a word...
I thought they were selectively removing reviews, but they just disabled reviews and made the (low) star rating disappear completely just for that monitor. Funny. There have been other products in the past with dismal reviews on apple's store, for example the 1 star replacement usb charging cable for a MacBook I had (circa 2009?), which had a tiny shiny plug that most people couldn't grab on, while at the same had poor construction which meant pulling the cord a few times destroyed it. So, you had to buy a new for $25, which would also not last unless you were really careful. But those were the Jobs days, they would sell you a $25 cable and show you hundreds of 1* reviews right there in your face, and you were expected to just take it ;)
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Apparently the Apple Web Store has reviews. I had no idea.
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My 4k panel would do this shit all the time when I used it with a windows computer. Randomly blanking out, refusing to wake, etc.
Switched to Linux where none of this DRM bullshit gets used and it has operated flawlessly ever since.
Ninety percent of all bad reviews was about the fact that a crash occurred if you connected/disconnected with the lid closed.
They fixed that bug in the latest macOS update. It came out yesterday. Basically all the reviews wouldn't make sense anymore.
I'm not saying it's a good reason, but I'm guessing that's the thinking in the apple mothership.
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I bought an LG monitor in 2015, just a basic 23" 1080p display, and it turns off instead of going to sleep. There is no way to wake this screen with any computer.
A pretty big design flaw, but I'm too cheap to replace it. I have to turn the screen back on every time I wake the computer.
Can any Mac users tell me how the TouchBar interacts with a monitor? I can't figure out how those could possibly be related in a way that unplugging the monitor would change anything with the TouchBar?
Is it a volume thing? Does audio go through that same connection and you adjust the volume of the monitor through TouchBar controls?
Or is it actually just triggering generic unrelated instabilities in the TouchBar as the computer switches between 'have a monitor' / 'don't have a monitor' modes?
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Haven't the Apple forums and the Apple Store reviews [i]always[/i] been the place to discover what issues Apple is actually worried about by seeing whether or not your post about them silently disappears?
If it's just some oddball problem with your configuration; your post will typically stay up. If it's a bug for which a patch doesn't exist; or a recall in the making, it'll be shoved into the memory hole in fairly short order. A trifle oblique; but actually fairly informative.
Tomorrow, Apple will cite courage as the reason to remove the negative review from the website.
LG's display technology is excellent. The problem is Apple's software on the computer side, and their firmware in their own electronics driving the display.
I had EXACTLY same problems under Ubuntu 16.04/16.10 on my new machine.
Turned out - bugs in Skylake graphics drivers.
(in the end had to move to Fedora 25 for rock solid stability)
It was a MagSafe adapter. They still make some pretty bad ones that fail all the time and get very bad reviews, but they don't seem to care.
Could be a driver problem, but sure blame DRM...
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TFA was retracted more than 2 hours ago. This probably shouldn't have been posted, editors.
... [sic]
It little behooves the best of us to comment on the rest of us.
AFAIK, Apple was never in the panel manufacturing business. They used to make Apple-branded monitors, but those simply used panels manufactured by and bought from a third party (Samsung, LG, Sharp, and lately JDI - Japan Display Inc).
So when the reviews rave about a Macbook's display, it's an Apple screen. When the reviewers complain about it, it's an LG screen.
Nothing to see here, try some faggy Mozilla censorship next.
Not the "5k" model, but I never had any problem with this under Windows and connected to PS4 Pro.
Do your homework! Apple never allowed reviews on that product. Check again, you JOURNALISTS!
You add something like "please note that this was due by a MAC OS bug since corrected" or some disclaimer to that sense. But removing ad hoc review is a bad practice. And I hope they get a lack of confidence by their potential buyer and get slumped sale hard, as a lesson.
There never were reviews to remove. The original reddit poster was wrong.
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