ShatChat: How Facebook's Bizarre Obsession With Snapchat Is Ruining User Experience On Messenger (500ish.com)
Columnist MG Siegler writes: "Your scientists were so preoccupied with whether or not they could, they didn't stop to think if they should." I often find myself pointing to this quote from Dr. Ian Malcolm in Jurassic Park. It's just so succinctly perfect for so many things. This week's example: Facebook Messenger's new 'Day' functionality. [...] They've [Facebook] decided to weaponize all of these networks [Facebook, Messenger, WhatsApp, Instagram], user experience be damned. On Messenger, people have their list of contacts and/or groups that they chat with. The most recent conversations -- likely the most important -- are at the top of that feed. But if you're anything like me, you're often scrolling down a bit because you have many regular conversations. And so this screen real estate is insanely valuable. And Messenger puked up this new 'Day' nonsense all over it. Yes, people share photos on Messenger. Undoubtedly a ton. That's maybe how you try to justify this move to yourself if you're Facebook. But Messenger is fundamentally about chatting; it's a utility. Photos may be additive, but they're not core. You could try to pivot your service into making them core, but that doesn't mean you should.As of last year, Facebook Messenger has over a billion active users.
No. Messenger is fundamentally about mining data.
Facebook doesn't give a flying fuck what you or anybody else things about Messenger or any of their software, so long as people continue to give them all of their personal information for free.
I don't respond to AC's.
Because there are old friends I can only communicate by Messenger, I have still have a FB account.
I noticed this photo annoyance yesterday, and it's one more step towards FB not being worth it for me..
Seriously, nobody that isn't a teenager or an emotionally stunted adult uses ANY of those things.
The idea that you *need* to use all of these "messenger" apps is ridiculous. You don't need to be in constant, *pointless* communication with your friends. Or your coworkers.
Just turn that shit off, and get on with your lives. Eliminating the endless, ego-boosting "small-talk" that these apps provide is good for your soul.
Sounds like facebook is making exactly the same mistake trying to emulate snapchat that google made trying to do their own version of facebook.
I hope it works out just as well for them.
"But if you're anything like me, you're often scrolling down a bit because you have many regular conversations."
Heh heh.... yeah.... totally know what you mean dude....
Unfortunately, I do care. I'd pay good money to not read this sort of drek on Slashdot.
-- Sometimes you have to turn the lights off in order to see.
This is just a small example of the much bigger problem: Millennials, as a group, just cannot design and develop usable software UIs.
From the dawn of computing through to the mid-2000s, we saw an incremental progression in the functionality and usability of software UIs. New UIs were typically better than what preceded them.
Then between 2000 and 2010 we started seeing more and more Millennials get involved with software UI design as they started to enter the workforce. And everything went to hell.
This is a generation that has egos so big it makes the Boomers look modest! Millennials don't care about the past. They don't care about building on good ideas rather than bad. They don't care about what users want. They're so sure that their ideas are "right" that they force them on others.
So instead of continuing the work of previous generations, they just threw out all of this accumulated knowledge. They used their own self-proclaimed "great UI design ideas" and gave us awful UIs like those of Australis Firefox, of GNOME 3, of Windows 8 to 10, and of so many websites. Not caring what users actually think of these designs, they've never been responsive to feedback. It's just one bad idea after another with them.
Now before you start with the "shut up, gramps" and "get off my lawn" bullshit, I actually think that the generation after the Millennials may be able to rectify this awful situation. They've been victims of the Millennials shenanigans, but they also tend not to have the egos of Millennials. Many of them also have an interest in retro computing. It's an eyeopening experience for them when they use something like Windows 2000, and they find that its UI is actually more efficient and pleasant to use compared to the Windows 10 experience they're more familiar with.
This post-Millennial generation will be entering the workforce within the next 5 to 10 years. I hope that they can undo all of the nonsense that Millennials have done so that they can get back to what the generations before the Millennials were doing: steadily improving upon UIs that are functional and usable.
stop using that faceshit garbage. What's it good for anyway?
Wild speculation, but perhaps they are trying to somehow differentiate the ways in which people find different things to be important/significant.
There is no XUL, only WebExtensions...
And it's Facebook's obsession with the "don't leave the app" paradigm. Youtube links, html5 video links, gifs and even common pic format links, they're all messed up both on preview and on the follow up link. Youtube is particularly obnoxious, you have to click twice: click once and the video preview disappears, gets replaced by the lone link itself, which on second click actually opens something else (which also inconsistently fluctuates between a chrome tab inside Messenger running html5 Youtube, an external similar Chrome tab, or the Youtube app itself).
But the worst of all, even Facebook's own links are f'd up - I'd love it if I could get an FB link from a post, user, comment or live vid link on Messenger that actually previews, loads and/or opens consistently IN THE FB APP instead of the browser or messenger itself. They just got it real bad on the Android implementation. It just seems to behave differently depending on: 1. the device you're using; 2. the device people are using; 3. the way people copied/shared the item on their side. It's stupid, as in pre-html5, pre-Android stupid. There is only one thing that nags me even more tha this Messenger quirks on Android, and it's the share location function of Google Maps, which deliberately ignores providing standardized location data anywhere it goes, only providing links to a gmaps-centered position, without even a pin or "navigate to" options.
And yes, I have messed around with both Messenger and Facebook apps' "always open externally", "don't use internal browser" or "whatever da fck it's called this week's update so we have a reset justification and you get it back again". It still sux, and always falls back to Chrome who will not redirect it to the app Intent because it was already redirected.
Coincidentally, I got tired of this yesterday evening, and installed the less official Messenger Lite. It's supposed to be used in countries with less data bandwidth, and thus it just has chat. It's brilliant. I found it here (as it is not in playstore):
http://www.apkmirror.com/apk/facebook-2/messenger-lite/messenger-lite-5-0-0-4-40-release/facebook-messenger-lite-5-0-0-4-40-android-apk-download/
yanks are obsessed with it. It's a good way to promote your shit to them.
Facebook is running everything it touches.
I use Facebook, and I'm aware of the consequences of that choice, but I have never been under the impression that it was a good user experience for anything.
- It's not a good blogging engine
- It's not an intuitive navigation for maintaining your friends list
- It's not a good forum and regularly stifles good discussion
- It's not a good marketing engine for actual engagement for your brand (good click-through rate, good demographic targeting, that's about it)
- It's not a good photo album manager
- It's not a good event organizer (though I will say it's WAY more useful than Meetup, for some reason)
- It's also not a good Instant Messenger either, and never was
What exactly are we losing by them doing other not-good UIs for things? It's not like snapchat is any better. Good god their UI is terrible. I get that some have figured out how to use it in spite of this, but this is not because it's intuitive, it is because it is popular. See also: Facebook.
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Honestly, I was wondering what happened to Facebook Messenger. I hadn't realized that it was trying to compete with SnapChat, which I've never used and I don't think I ever will. I do know that Messenger was, for me, a somewhat unnecessary but tolerable text-messaging application that I used to keep in touch with some Facebook contacts, and it suddenly became an unusable mess. I deleted it after it launched, post-update, and suddenly started asking me for access to all kinds of things (access to location, address book, and other stuff) and kept asking repeatedly after I said "no". That was the 5-ton straw that broke the camel's back.
It seems like every time Facebook "fixes" or "improves" something, I hate the platform more.
How people use a tool does not always match how the tool maker thought the tool was going to be used. Sometimes the tool maker tries to adapt an existing tool to do things it was not designed to do, without considering how the current users use the tool.
Right now Facebook is falling into the second category. A competitor (snapchat, imagepotato, etc) has a tool that does something different from Facebook. So of course Facebook has to do the same thing. But facebook isn't considering the use case of snapchat versus facebook. Snapchat is the antithesis of facebook. Nothing is saved after the message is sent so there is nothing to data crunch, either you saw the message or you didn't. That is why people moved to facebook, to be outside the facebook environment. The last thing in the people some people want to share is "your friend is curious about [ostensibly sensitive subject that the friend hasn't discussed with anyone], do you want to know more about it". It is no wonder that people avoid facebook for some subjects.
Architectural plans are like computer source code with a couple of differences: You only compile once.
Apple has the same obsession and it is ruining iMessage!
Mike @ The Geek Pub. Let's Make Stuff!
I deleted my facebook account and went back to using SMS exclusively via Signal. Messenger was nice a few months ago before they shat all over it with their obsession over snapchat.
It's the new "I don't have a TV"
Facebook never cared about UI/UX. Why is this news.
That installs the Messenger app when I need to communicate with folk using it, and then uninstall it afterwards?
It's just plain annoying, especially how it wants to hover its crap over the top of everything else.
(And hey, lets call it 'Messenger'... because it's not like there are any other apps out there called 'Messenger', and definitely no apps that might be system installed default apps....)
I'd say this is an example of the GAFAM logjam trying to stay ahead of the momentum of the masses. However I don't see Snapchat as the existential threat to Facebook's dominance, but in lieu of any better candidates it is a trendy placeholder.
The industry needs to come up with a "social networking standard" (SNS) so that the IT oligopolies don't control all the data. The SNS would allow smaller providers to host social network data that can coordinate with other providers. The people you share with wouldn't have to use the same vendor. It's kind of like SMTP for social networking and chat apps.
SNS ideally should allow users to carefully limit what is shared with who, and by default be fairly strict.
It could practically kill Facebook, Twitter, and Snapchat, but that's probably a good thing.
I'm also okay with the idea that one can get cheap or free SNS hosting by accepting ads, as long as the nature of the ads are clear, such as how frequent they are and what kind of data is shared with which organizations. The same infrastructure (conventions) that control which people or groups can see or participate in your groups could also be used to control sharing info with advertisers, if one chooses to that route to get cheaper hosting.
Table-ized A.I.
The fact that Facebook and other "social media" sites are hoovering up all the data they can about you seems far more concerning to me than, "oh, it's more difficult for me to give them as much information as possible!" I would feel much better if slashdot stopped covering everything these sites are doing because honestly, it doesn't matter unless they are changing what information they are extracting from their users.
Anons need not reply. Questions end with a question mark.
Slashdot Beta may have stopped, but its interface seems to be the default one I encounter on the rare occasion I deal with Slashdot not logged in.
Who cares? Facebook is a public social media site website. I use private communications programs for communicating, not a website. My preference is Signal as what I say is between myself and the recipient and I certainly don't want it passing thru a USA based company server to be dished out to third parties.
Messenger was already fundamentally ruined when they decided that you needed to download a completely separate app for absolutely no reason whatsoever on mobile devices.
Now I can have two applications that stay resident and suck down battery life while waiting for push notifications, with absolutely no value returned for the change. Awesome!