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Galaxy Note 7 Is Not Dead, Samsung Says It Will Sell Refurbished Units (samsung.com)

Samsung announced on Monday it plans to sell refurbished units of the Galaxy Note 7 smartphone, months after the handset was pulled from the markets due to fire-prone batteries. The company says it is yet to determine the markets it will sell the refurbished Note 7 units, and it is in talks with relevant regulatory authorities and carriers. The company also has a plan in place for the units it doesn't want to bring back to the market. In a statement, the company said, "For remaining Galaxy Note 7 devices, components such as semiconductors and camera modules shall be detached by companies specializing in such services and used for test sample production purposes. Finally, for left over component recycling, Samsung shall first extract precious metals, such as copper, nickel, gold and silver by utilizing eco-friendly companies specializing in such processes."

78 comments

  1. Not dead by Anonymous Coward · · Score: 1

    It's pining for the fjords

  2. Heavily discounted, I presume? by mwvdlee · · Score: 5, Funny

    So; is this going to be a fire sale?

    Ba dum tss!

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    1. Re:Heavily discounted, I presume? by Frosty+Piss · · Score: 1

      So; is this going to be a fire sale?

      They are going to sell them to the "Burner Phone" market...

      --
      If you want news from today, you have to come back tomorrow.
    2. Re:Heavily discounted, I presume? by Anubis+IV · · Score: 1

      Strangely, this comes after Samsung denied plans to sell refurbished Note 7 devices. Maybe they weren't planning to do it at the time, hence the denial, but the reports in the news got them thinking that selling the old ones off might not be such a bad idea after all?

    3. Re:Heavily discounted, I presume? by n329619 · · Score: 1

      I'm Burning with excitement!

  3. Where have we heard this before by DontBeAMoran · · Score: 2, Funny

    Galaxy Note 7: I'm not dead.
    Authorities and carriers: What?
    Samsung: Nothing. [hands the collector his money] There's your nine pence.
    Galaxy Note 7: I'm not dead!
    Authorities and carriers: 'Ere, he says he's not dead.
    Samsung: Yes he is.
    Galaxy Note 7: I'm not.
    Authorities and carriers: He isn't.
    Samsung: Well, he will be soon, he's very ill.
    Galaxy Note 7: I'm getting better.
    Samsung: No you're not, you'll be stone dead in a moment.
    Authorities and carriers: Well, I can't take him like that. It's against regulations.
    Galaxy Note 7: I don't want to go on the cart.
    Samsung:' Oh, don't be such a baby.
    Authorities and carriers: I can't take him.
    Galaxy Note 7: I feel fine.
    Samsung: Oh, do me a favor.
    Authorities and carriers: I can't.
    Samsung: Well, can you hang around for a couple of minutes? He won't be long.
    Authorities and carriers: I promised I'd be at the Robinsons'. They've lost nine today.
    Samsung: Well, when's your next round?
    Authorities and carriers: Thursday.
    Galaxy Note 7: I think I'll go for a walk.
    Samsung: You're not fooling anyone, you know. Isn't there anything you could do?
    Galaxy Note 7: I feel happy. I feel happy.
    [The collector paces for an idea, then whacks the body with his club, solving the problem]
    Samsung: Ah, thank you very much.
    Authorities and carriers: Not at all. See you on Thursday.
    Samsung: Right.

    --
    #DeleteFacebook
    1. Re:Where have we heard this before by Anonymous Coward · · Score: 0

      Did that sound funny in your head?

    2. Re:Where have we heard this before by DontBeAMoran · · Score: 1

      Depends on which head you're referring to.

      --
      #DeleteFacebook
    3. Re:Where have we heard this before by Anonymous Coward · · Score: 1

      Did that sound funny in your head?

      Well someone hasn't seen "Monty Python and the Holy Grail".

    4. Re:Where have we heard this before by bobbied · · Score: 1

      Did that sound funny in your head?

      Yes, and it was amusing when Monty Python did the bit on film too...

      --
      "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
  4. Just in time for the Laptop Ban by Big+Hairy+Ian · · Score: 3, Interesting

    So we can still take exploding phones onto flights

    --

    Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.

    1. Re: Just in time for the Laptop Ban by Anonymous Coward · · Score: 0

      Yes, the iPhones in China which have been exploding in large numbers have not seen any ban, and almost no media coverage.

      No, you still can't take a Note 7 on an airplane. Even if it does not contain a battery.

    2. Re: Just in time for the Laptop Ban by Anonymous Coward · · Score: 0

      What is a 'large' number?
      Oh, and where is the proof of your claim about the iPhones?

    3. Re:Just in time for the Laptop Ban by Marxist+Hacker+42 · · Score: 1

      I have a suggestion: Sell it in the markets where tablets aren't allowed to be in passenger's hands on flights. Heck, do something really patriotic and sell them to ISIS- who needs a suicide vest when you have a suicide tablet!

      --
      SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
    4. Re: Just in time for the Laptop Ban by the_B0fh · · Score: 1

      You just make shit up? Why is your life so sad?

    5. Re: Just in time for the Laptop Ban by Anonymous Coward · · Score: 0

      There's this thing called Google. Try searching for "China iphone battery problem."
      Then pick whatever source you consider trustworthy.

    6. Re: Just in time for the Laptop Ban by TheFakeTimCook · · Score: 1

      Yes, the iPhones in China which have been exploding in large numbers have not seen any ban, and almost no media coverage.

      No, you still can't take a Note 7 on an airplane. Even if it does not contain a battery.

      Hey, dumbass!

      This is about the iPhone 6 (and 6s) battery PREMATURE SHUTDOWN problem.

      1. A lot different that exploding.

      2. Largely fixed with a Software Update.

      There are a couple of reports of a small number of iPhones (eight was the number I saw) that supposedly "exploded". Apple claims these units suffered mechanical damage that caused the battery to short-circuit. Smashing or compressing a Li-On battery is actually one of the main causes of fire/explosion; so Apple's explanation rings true. If it were a design or manufacturing defect, you would expect to see it in a larger number of units, not just a small handful.

  5. It's just resting by Anonymous Coward · · Score: 0

    Marvellous phone, the Note 7. Lovely plumage!

    1. Re:It's just resting by DontBeAMoran · · Score: 2

      Look, I took the liberty of examining that phone when I got it home, and I discovered the only reason that it had been showing anything on its display in the first place was that a print of a screen capture had been GLUED there.

      --
      #DeleteFacebook
    2. Re:It's just resting by Anonymous Coward · · Score: 0

      It is most interesting just how relevant many of the Monty Python sketches still are.

      I can't help thinking about the Upper Class twit competition when it came to last year's US election.
      Plus, "I didn't vote for you." (Also from Holy Grail.)

      Now where did I put my coconuts? I need to ride away from this silly place.

    3. Re:It's just resting by RotateLeftByte · · Score: 1

      and not for something completly different

      Oh wait... this POS has been put on sale before.
      I'm a lumberjack and I'm ok.

      --
      I'd rather be riding my '63 Triumph T120.
  6. Eco friendly rof by Anonymous Coward · · Score: 0

    As if there are any.

  7. Socker by Anonymous Coward · · Score: 0

    Company whose leadership is being investigated for fraud (among other things) decides to re-re-re-release their failed handset, after it has already been conclusively demonstrated - by themselves, no less - that it had multiple, boneheaded design flaws that make it especially dangerous (NOTE: if you are going to reply to argue that all Lithium Ion battery powered devices are dangerous, or other similar trash, then you don't understand what the problem with the Note 7 was, go read their own reports).

    And their hubris is such that they didn't even call it something else, like a Note 7B. You know, to denote that they actually did something to fix the problem. As a consumer, how do you know if you are being sold a "fixed" Note 7? Maybe it doesn't matter, because they'll probably just take whatever stock of Note 7 they have and sell it as is (again, I must underscore the fraud thing).

    The least shocking part is that people will probably still buy it. There's just no helping some people.

    1. Re:Socker by cheesybagel · · Score: 1

      The fire hazard was because the battery was too tightly fit into the device. They only need to make the battery physically smaller and they can reuse everything else.

  8. What Markets by khr · · Score: 0

    The company says it is yet to determine the markets it will sell the refurbished Note 7 units

    Probably the markets around the world with fewer lawyers to sue them when they catch fire.

    1. Re:What Markets by Anonymous Coward · · Score: 0

      Samsung's Note 7 market criteria: 1. low risk of litigation. 2. low cost shipping for Ebay buyers in the US.

  9. woah! by Anonymous Coward · · Score: 0

    bombastic news!!!

  10. Plastic electrolyte by Anonymous Coward · · Score: 1

    As seen on PBS, there is a plastic electrolyte that is 100% non flammable (flammability is caused by Lithium being exposed to liquid electrolyte). It doesn't help that Donald Trump cut the Arpa-E funding which that guy depended on. Anyway, doing some googling, there are a few others working on it in academia with some grant money. Why the heck aren't we using that? Why haven't companies developed that technology?

    1. Re: Plastic electrolyte by Anonymous Coward · · Score: 0

      If you were going to reply to this saying energy density .. the energy density using a plastic electrolyte is twice as good as the dangerous liquid electrolyte.

    2. Re: Plastic electrolyte by Anonymous Coward · · Score: 0

      Is it what fake plants crave, mmperhaps?

  11. Solution by John+Napkintosh · · Score: 1

    If the issue existed in the layered lithium battery and the tight tolerances of the case-battery fitment, they're probably planning a thinner (lower capacity) battery that is less likely to pinch and detonate. There's no reason it can't be just as safe as any other phone battery.

    --

    Long signatures suck.
    1. Re:Solution by green1 · · Score: 1

      Last time this was on Slashdot they explained that the refurbished Note 7 units will have a slightly smaller battery. So yes, that is the plan.

    2. Re:Solution by TheFakeTimCook · · Score: 1

      If the issue existed in the layered lithium battery and the tight tolerances of the case-battery fitment, they're probably planning a thinner (lower capacity) battery that is less likely to pinch and detonate. There's no reason it can't be just as safe as any other phone battery.

      And thanks to the battery-sucking SoC in those units, it will then have abysmal battery-life.

      Nearly Twice the battery capacity (in mAh) as the iPhone 7 plus, yet it actually has LESS battery life! 803 mins for the iPhone 7 plus, vs. 712 mins for the GN7. That's an HOUR AND A HALF difference!

      That's just sad. Now just think how bad it will be if they decide to downgrade the battery capacity...

    3. Re:Solution by TheFakeTimCook · · Score: 1

      Last time this was on Slashdot they explained that the refurbished Note 7 units will have a slightly smaller battery. So yes, that is the plan.

      Maybe they can try cranking down the charge current, too, and try to stop matching the iPhone's spectacular charging-time. (My iPhone 6 plus charges from dead to 100% in under 2 hours).

    4. Re:Solution by Wulf2k · · Score: 1

      Are you suggesting they should stop trying to match their own fast-charging that works perfectly fine for the S6 (which I have), and likely others?

      To what end?

    5. Re:Solution by green1 · · Score: 1

      Agreed, the fast-charging works great on my Note4, why stop that part?

      The problem Samsung had with the Note7 was that there was zero tolerance around the battery, a slightly smaller battery (or heaven forbid, a slightly larger case) would solve that. No need to also cause it to charge slower.

    6. Re:Solution by TheFakeTimCook · · Score: 1

      Are you suggesting they should stop trying to match their own fast-charging that works perfectly fine for the S6 (which I have), and likely others?

      To what end?

      Does the S6 have the same battery as the GN7?

      If not, it's not the same. A larger battery will heat up more during charging.

  12. I'll buy one.... by bobbied · · Score: 1

    My Note 4 is a bit long in the tooth these days.. I'd welcome a Note 7.

    Seriously, Samsung isn't going to do the burning phone thing again. It was bad enough the first time, one would figure that they'd be a whole lot more careful the second time around.

    --
    "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
    1. Re:I'll buy one.... by dugancent · · Score: 1

      second time around.

      Third time around. They were recalled twice.

      --
      SJWs are the new boogeyman. -Me
    2. Re:I'll buy one.... by green1 · · Score: 2

      Except that the Note7 was never a good replacement for the Note4, The combination of the non-removable battery, the atrocious "edge" display, and the increased lockdown of the firmware, has confirmed that the Note4 I currently have will likely be my last Samsung device. On the bright side, I've also seen no reason to replace it as it still functions perfectly (on it's second battery, see replaceable batteries ARE a good thing!)

      It's not the battery fire fiasco that turned me off Samsung, everyone makes mistakes, and once they are fixed there's no reason to keep punishing them. What turned me off was that the Note series started out as an enthusiasts phone with tons of practicality, they've destroyed that, and their other offerings are no better.

      I'm not yet sure what my next phone will be, but unless Samsung does a 180 on almost all their recent policies, it won't be one of theirs.

    3. Re:I'll buy one.... by nightfire-unique · · Score: 1

      Same here, but with the Note 3. Running CM13 @ 2.7ghz, with battery #3. No need to upgrade.

      However, if any manufacturer does release a device with significantly better hardware, a replaceable battery, SD slot, and unlocked bootloader, I've got upwards of $1500 with their name on it. Doubt it'll be Samsung. :(

      --
      A government is a body of people notably ungoverned - AC
    4. Re:I'll buy one.... by Brian+Feldman · · Score: 1

      Note 2 owner here; I would welcome this upgrade because my WiFi/Bluetooth module is now dead and I doubt I'm capable of reflowing the solder which is likely the reason for failure.

      --
      Brian Fundakowski Feldman
    5. Re:I'll buy one.... by green1 · · Score: 1

      If I hadn't destroyed the screen on my Note3 I'd likely still be using it.

      The Note4 is a step up from the Note3, but it's hardly night and day. I had been planning on skipping the 4 with hopes that the 5 would be better but had to replace the Note3 due to the screen before the 5 came out. As it turns out, the 5 was their first real step backward.

    6. Re:I'll buy one.... by green1 · · Score: 1

      The Note2 was the first I had of the Note series. I did really like it, until I smashed the screen. The 3 was an obvious upgrade for me though as it was an improvement over the 2 in pretty much every way. It's too bad the same can't be said of the more recent versions

  13. Airport Security by Anonymous Coward · · Score: 0

    I can't wait until I'm at an airport and see someone arguing with airport security about how they have a refurbished note 7 and then they get tazed.

    1. Re:Airport Security by supremebob · · Score: 1

      Yeah, they better give these refurbs a new model name or they're going to cause problems in security lines. The "Samsung Galaxy Note 6 S", perhaps? The S is for Safe. Or Super. Or Something.

    2. Re:Airport Security by Anonymous Coward · · Score: 0

      The question that comes to mind is whether those who held onto their Note 7 phones will be allowed to use them with the replacement battery.

      Perhaps Samsung needs to put a new casing on the phone that is visibly different than the old one. Something that makes it easy to identify fixed phones versus old phones. Can the phone tell the make of the battery within it?

    3. Re:Airport Security by TheFakeTimCook · · Score: 1

      Yeah, they better give these refurbs a new model name or they're going to cause problems in security lines. The "Samsung Galaxy Note 6 S", perhaps? The S is for Safe. Or Super. Or Something.

      Shitty?

  14. A bad move by Artem+S.+Tashkinov · · Score: 1, Interesting

    From the PR point of view this is a very bad move.

    The less people remember about the Note 7 fiasco, the better. By reselling them, Samsung damages its reputation even further because people have exactly zero good associations with the fire catching Note 7s.

    Do anything you want with them but don't create another yet another uncertainty and news material.

    1. Re:A bad move by green1 · · Score: 1

      That's the part I find funny. I never expected them to simply throw away that many units, but I fully expected them to re-name them before re-selling!

    2. Re:A bad move by thegarbz · · Score: 3, Interesting

      From the PR point of view this is a very bad move.

      Disagree, they've been riding on bad PR from green groups who have kept this at the forefront.

      The less people remember about the Note 7 fiasco, the better. By reselling them, Samsung damages its reputation even further because people have exactly zero good associations with the fire catching Note 7s.

      Actually people have many good associations with the fire catching Note 7s, which is why so many people didn't want to let it go in the first place. It was in many regards an awesome phablet and the lack of the Note 7 leaves a gaping hole in the market. Re-introducing the Note 7:
      - Shows that Samsung can fix defects.
      - Puts good hardware back on the market.
      - Reminds people what kind of a phone it is when it doesn't burst into flames.
      - Recovers some huge sunk costs.

      Given people's incredibly short memory of {$techgadget} gate, there's no reason this will continue to be bad PR. Well. ... Unless tomorrow the news comes out that all those idiots thinking recalled Note 7s were collectors items suddenly find their hordes devalued.

    3. Re:A bad move by nightfire-unique · · Score: 1

      Ironically, if the fix they implemented was installing a new removable battery door, I'd buy a Note 7 in a heartbeat.

      I'm guessing, however, that they have not learned from their mistakes, and are just gluing different batteries in.

      --
      A government is a body of people notably ungoverned - AC
  15. Refurbished? by Roxoff · · Score: 1

    So Samsung have invented a way for cleaning smoke and melted plastic from the inside of smartphones without causing any further damage? Have they got a patent for this newest of technology?

    --
    "Is the Chief Priest an Offlian? Do dragons explode in the wood?"
  16. relabel them so everyone knows by FudRucker · · Score: 1

    maybe call it the Samsung Galaxy Note 7R (R for refurb)

    --
    Politics is Treachery, Religion is Brainwashing
    1. Re:relabel them so everyone knows by kimvette · · Score: 1

      Great idea for frequent fliers; it's unlikely the airlines will keep up with the news and let even a refurb Note 7 on after the scare unless it's relabeled with an amended model number.

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
  17. Cash burning a hole in your pocket? by TomR+teh+Pirate · · Score: 1

    No, that's your phone.

  18. Was anything different ever expected? by fuzzyfuzzyfungus · · Score: 1

    Were we ever expecting Samsung to actually just toss all these things into the grinder? They had a fairly high end SoC, bunch of RAM and Flash, nice screens, etc. no reason to suspect that the PMIC itself was executing batteries. Why would you scrap something like that?

    For 'brand' reasons, it wouldn't be a surprise to see them shunted off to some less-loved market; or even 'de-branded' and sold in more generic livery; but scrapped?

    1. Re:Was anything different ever expected? by green1 · · Score: 1

      I expected them to be re-named at least....

    2. Re:Was anything different ever expected? by TheFakeTimCook · · Score: 1

      Were we ever expecting Samsung to actually just toss all these things into the grinder? They had a fairly high end SoC, bunch of RAM and Flash, nice screens, etc. no reason to suspect that the PMIC itself was executing batteries. Why would you scrap something like that?

      Actually, I would specifically blame the PMIC (or rather the engineer that set up the charging profiles for same); which poured WAAY too much current into the batteries during recharge, in an attempt to shorten the charging-time for their humongous (relative to the iPhone 7 or 7 plus) battery; which was in turn necessitated by their POS SoC's current-hogging habits.

    3. Re:Was anything different ever expected? by Wulf2k · · Score: 1

      Why would it matter if you trickle-charged your way to a fire or super-charged your way there?

      The problem was with the battery size.

      Who in their right mind would "not" make the charging process as efficient as possible?

    4. Re:Was anything different ever expected? by TheFakeTimCook · · Score: 1

      Why would it matter if you trickle-charged your way to a fire or super-charged your way there?

      The problem was with the battery size.

      Who in their right mind would "not" make the charging process as efficient as possible?

      Because, controlling heat during charging is all-important.

    5. Re:Was anything different ever expected? by Wulf2k · · Score: 1

      I'd say it's a very small secondary concern compared to the size of the battery.

      They've proven they can do fast charging right in many models. It's not a complicated process.

      The only possible reason to not fast-charge would be if your battery was crammed into a compartment far too small for it, at which point you don't "not fast charge", you fix the ridiculous size issue.

  19. Comment removed by account_deleted · · Score: 2

    Comment removed based on user account deletion

  20. If they're cheap enough... by Anonymous Coward · · Score: 1

    Hell, if they're cheap enough, I'll take one. It's not like the hardware itself is bad; the specs and screen were top of the line according to reviews.

  21. Another word for refurbished... by SuperKendall · · Score: 1

    Twice-Baked.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Another word for refurbished... by TheFakeTimCook · · Score: 1

      Twice-Baked.

      Once Shy.

    2. Re:Another word for refurbished... by TomR+teh+Pirate · · Score: 1

      A Great White reference! Can we be friends? :)

    3. Re:Another word for refurbished... by TheFakeTimCook · · Score: 1

      A Great White reference! Can we be friends? :)

      LOL, sure!

  22. Where? by Anonymous Coward · · Score: 0

    In war zones?

  23. Not surprised by Cro+Magnon · · Score: 1

    After all, they are the hottest phones on the market.

    --
    Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  24. Simple re-brand will fix this by Anonymous Coward · · Score: 0

    Change the name to something different than Note 7; I propose "Phoenix"

  25. They will be used in the fight against ISIS by Anonymous Coward · · Score: 0

    Samsung has announced a partnership with the US Military for Galaxy Note 7's to help in the fight against ISIS. Their role, while not explicitly stated, seems to be well within their known capabilities.

  26. ahh, Phoenix rising from the ashes by swschrad · · Score: 1

    in a cloud of flames. I hope they used a slightly smaller battery, so it has room to grow, not to glow.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  27. Catniss Everdeen... by Anonymous Coward · · Score: 0

    the girl with a refurbished Galaxy Note! *capital cheers*

  28. Erm... by XSportSeeker · · Score: 1

    Weren't they denying that would happen a few months ago?
    Regardless, they better not name it Galaxy Note 7 even with the refurbished thing added on.
    Bans will still be on, they coudn't - understandably - do a thorough 100% recall, and they'll have to prove that the devices work safely, obviously.

    I'm all in favor of that device not being completely scrapped because it's a mountain of extra e-waste to be dealt with, but it would just be a better move to name it something else and then release it on the market.

  29. Please RTFA by williamyf · · Score: 1

    Before you start speculation and flamewars and.... ooooohhhhh wait!

    Moderator please! There is a submission in the front page of /. without an article! I know no one reads them, but is in bad form not having one!!!

    --
    *** Suerte a todos y Feliz dia!
  30. Copper and nickel by dubner · · Score: 1

    > Samsung shall first extract precious metals, such as copper, nickel, gold and silver

    Copper, nickel -- precious metals now? WTF?

    Time to rip the copper wires out of the walls and melt them down.

  31. Booming Market by coinreturn · · Score: 1

    Sell them to terrorists.