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Why Bargain Travel Sites May No Longer Be Bargains (backchannel.com)

Aggregators like Expedia have made us lazy -- and we may be missing out on the best deals. From a report on Backchannel: Most of us rely on metasearch engines, like Priceline, Expedia, or Travelocity, which typically use dozens (sometimes as many as 200) of online travel agents, called OTAs, and aggregators to find the best deals. (A metasearch engine and an aggregator are interchangeable terms -- they both scour other sites and compile data under one roof. An OTA is an actual travel agency that actually does the booking and is the lone site responsible for everything you buy through them.) We rely on these sites because we assume they have the secret sauce -- the most powerful search engines, tweaked by superstar programmers armed with the most sophisticated algorithms -- to guide us to the cheapest options. With a single search, you can feel assured that you are paying a rock bottom price. Over time, however, the convention has flipped. As competition among the sites heated up, the hard-to-believe cheap fares required some filtering. A too-good-to-be-true fare ($99 to Europe from California) usually came with a catch (the $400, indirect, ticket home). And as the business models that on which these aggregators rely are getting tighter, the deals are getting worse. How can you be certain you're getting the lowest quote? The short answer is, you can't.

28 of 140 comments (clear)

  1. Lowest price - shittiest room by bad-badtz-maru · · Score: 5, Informative

    I can tell you from working in the hotel industry... the lower priced rooms are the worst rooms. Either they're the most worn, something's wrong with the A/C, or they're adjacent to noise sources. A much better recipe for a pleasant hotel stay is to find a hotel in the general price range you're looking for, then go to the hotel site and select a room based on your budget.

    1. Re:Lowest price - shittiest room by DontBeAMoran · · Score: 4, Insightful

      Stop posting sense.

      --
      #DeleteFacebook
    2. Re:Lowest price - shittiest room by peragrin · · Score: 4, Interesting

      Same goes for airfare but use multiple computers. The airlines use cookies and if you visit the same site multiple times they raise the rates on you. So look and then go to a clean computer to book it.

      --
      i thought once I was found, but it was only a dream.
    3. Re:Lowest price - shittiest room by Anonymous Coward · · Score: 3, Insightful

      This is why I bought an RV. The hotel industry is just full of scumbags. From hotels that don't give a shit about bedbugs (or just don't put in the money to have their rooms checked on a regular basis, or worse, think they don't exist) to hotels that think because the customer paid less they deserve a shit room, and then hotels that regularly walk customers, and bullshit resort fees to pay for non-optional things that were advertised in the pamphlet (without the resort fees... which are only mentioned on checkout), not even bothering to mention about the lack of cleaning in some places (where you can find 'free' illegal drugs and used needles), the hotel industry stinks to high heaven. Imagine if your car dealer decided you should have the scratched car with broken A/C because you managed to work out a deal where they just break even.

      My RV is maintained to my standards, and campgrounds don't bullshit you. Most of them tell you the site number you'll get and give you a map. And if you don't trust it, google earth will help. And, even then, you can find somewhere to sleep free if they screw you.

      The last few times I used priceline convinced me to get an RV instead of use hotels. Hoteliers just like you put me in total fucking shit rooms because I managed to haggle a deal on priceline. Enjoy one fewer customer. For life. And I'm not the only one, RVs are selling like hotcakes.

      Not that the RV industry is producing quality products either, but at least everyone gets the same shitbox no matter what they pay.

    4. Re:Lowest price - shittiest room by tehcyder · · Score: 3, Funny

      The flaw in your solution is that you have to drive around in an RV and look like a twat.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    5. Re:Lowest price - shittiest room by Applehu+Akbar · · Score: 2

      Same goes for airfare but use multiple computers. The airlines use cookies and if you visit the same site multiple times they raise the rates on you. So look and then go to a clean computer to book it.

      Always have a second browser on your system to make the actual booking.

    6. Re:Lowest price - shittiest room by TheRaven64 · · Score: 2

      It often doesn't matter if there are cookies. When you visit a site, often it will place a hold on whatever you're looking for, so that if you choose to buy then it will be able to sell it to you at that price. Airlines will adjust their price based on the popularity of the flights, so if there are a load of holds placed on a particular flight, then it will be very expensive. There used to be a nice attack that would work to get cheap flights, where you'd go to a dozen or so different travel agents' sites and look at the same flight. The price would spike, because of the perceived demand. You then come back a day later and as all of them release their holds the price tanks as the system detects a sudden drop in popularity and projects that a load of existing tickets will be cancelled, so must sell more for the flight to break even.

      --
      I am TheRaven on Soylent News
    7. Re:Lowest price - shittiest room by dugancent · · Score: 2

      I've noticed (at least with United), once you find a flight there is about 15 mins to buy before the price jumps. You have to wait a couple hours for it to go back down.

      Personally, I've never had any luck with these margin sites. I usually use Kayak which links directly to the airline.

      --
      SJWs are the new boogeyman. -Me
    8. Re:Lowest price - shittiest room by Aighearach · · Score: 2

      This is required anyways, because with a sane level of security precautions and blockers you can't order from random sites. Unless you travel a lot, it is quicker to use a "burner" browser without the blockers than it is to dredge through 125 different javascript sites to figure out what is safe to enable. And if you put the extra browsers data in /tmp then it won't even have history. But even without that step, it still won't expose your regular browser data and history (eg, banking)

    9. Re:Lowest price - shittiest room by sexconker · · Score: 2

      Yup. Chrome is my whore browser. I know it'll just work with any random trash site because Chrome is a whore and lets sites do whatever they please, and if a site is tested at all it's tested in Chrome.

  2. Stay loyal to your preferred airline by captaindomon · · Score: 5, Interesting

    I've found the best overall savings are if you stay loyal to your preferred airline or hotel chain. Get on their rewards card or miles / points system, and book directly through them. You get the best deals, and a lot more support if anything goes wrong with your reservation. Try getting help from an airline or hotel company if you book through a third party...

    --
    Just because I can hook a shark from a boat, I do no offer to wrestle it in the water.
    1. Re: Stay loyal to your preferred airline by reanjr · · Score: 4, Insightful

      Quickest way to kill my loyalty is treating loyalty like a currency. I pay you for good service everytime. Not just for the times I present a magic "gimme decent service" card.

  3. people know how to run a business by known_coward_69 · · Score: 4, Informative

    try booking a kid friendly cruise a year out during a school break, the prices are sky high because everyone is using big data and whatever to know when and where people are traveling. it's been this way for decades. In the 90's airline tickets to Italy would magically drop by 50% in October.

    After priceline came out almost 20 years ago people learned to make money off the cheapskates. They will advertise cheap hotel rooms but those have the worst views of the garbage dump.

    my inlaws thought they got a deal on a cruise one time and told me to go to some russian travel agent to book a room and take the kids. turned out it was a school week right before the Easter break

    try getting a discount at Disney in July or August

    Easy to get a cheap room in Vegas as long as you're there on Wednesday. Actually it's the best day since the place isn't packed full

    same with cheap airline tickets and any other vacation. go outside the peak season. my wife and I had a good deal in Negril on our honeymoon cause we went in October. Downside is some things were closed and some tours not running cause of the lack of people

    1. Re:people know how to run a business by tsqr · · Score: 5, Funny

      They will advertise cheap hotel rooms but those have the worst views of the garbage dump.

      That's a pisser. I'd rather pay a little more and get the best view of the garbage dump.

    2. Re:people know how to run a business by jittles · · Score: 2

      They will advertise cheap hotel rooms but those have the worst views of the garbage dump.

      Most of the time, I don't care. Whether I'm on holiday or on business, if I'm spending a lot of time in my hotel room then I'm doing something wrong. Give me a comfortable bed, a clean and quiet room, and I'm happy. One hotel I stayed in gave you a $5 drink token for their bar for every day that you didn't use the housekeeping service: great, because I don't make the room messy enough to want someone to tidy it in a week-long stay and I don't want someone moving things in the room.

      There are rare cases where an amazing view is nice. For instance, I once had an amazing hotel in Paris with the best view of the Eiffel tower. Did I stay in the hotel to admire this view? No. But when I was tired from a long day and was relaxing before bed, it was nice to sit on the balcony for 30-60 minutes and enjoy the view. I certainly would not go out of my way for this view, but it made the trip extra memorable. For an unusually special occasion, I would be willing to go out of my way to have a nice view.

  4. Huh? by taustin · · Score: 3, Insightful

    When I search at the metasearch travel sites, they show me round trip prices. Do people book flights without looking at the actual price? If it seems high, try searching for two one way trips, and compare. Is that rocket science? Can people actually compare two numbers and determine which one is higher? Or is that too much to ask these days?

    1. Re:Huh? by Gaxx · · Score: 3, Insightful

      Yes - it does seem to be a rather simple formula....

      1. Check price direct from airline/rail company/hotel company
      2. Check price on travel meta-search
      3. Compare prices
      4. Check that there are no significant differences in what you are getting
      5. Pick lowest price.

      A little more effort than use meta-search of your choice an ask no questions but not massively. And the meta-search does basically what its name suggests - takes a little leg work out of search through multiple sites whist claiming a percentage for doing so. More often then not using one throws me a bit of a saving and sometimes I go direct anyway just so I get to use my favoured brand. It depends on the extent of the saving.

      To me it's not too far apart from checking Amazon's price before buying a book or DVD in a store. It gives me a bit of surety that I'm not paying over the odds for something. And If I am then I know I was almost prepared to pay over the odds so I probably _really_ want to buy the thing online :)

      --
      -- Gaxx
  5. Incognito by SuperKendall · · Score: 4, Interesting

    The airlines use cookies and if you visit the same site multiple times they raise the rates on you. So look and then go to a clean computer to book it.

    Whenever I'm looking for travel I browse first and when I decide I want to buy something, I open a Private Browsing window to search one last time for the item, to make sure they are not charging me more in the main screen... of course IP tracking could get around that but I've not seen evidence that happens yet.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Incognito by SuperKendall · · Score: 2

      Not at all, they just do not help with the cookies the websites drop (if I moved to a VPN using the same browser it would not help).

      It would help if they were basing anything on shared IP's, but I don't think they are doing so because (a) I've not seen that in limited testing I did a while ago, and (b) there are still enough people going through nats and things that are sharing IPs with others that I don't think they would alter price by IP... that will probably change with IPV6 though, then a VPN would be a good solution probably.

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
  6. Cheapest-Fastest Round Trip Connection ... by BoRegardless · · Score: 2

    is still email.

    1. Re:Cheapest-Fastest Round Trip Connection ... by Chrisq · · Score: 4, Funny

      is still email.

      Great Idea, I'll send an email to Florida for my next vacation

  7. That's terrible by Chrisq · · Score: 2

    They will advertise cheap hotel rooms but those have the worst views of the garbage dump.

    Even in a budget room I'd expect a good view of the garbage dump.

  8. Aren't most of the big names the same company? by CloneRanger · · Score: 2

    https://en.wikipedia.org/wiki/Expedia,_Inc.

    Expedia.com, Hotels.com, Hotwire.com, trivago, Venere.com, Travelocity, Orbitz, and HomeAway. This may explain why the prices are stagnant. Also, when they actually were cheaper it was before the big hotel chains/airlines had a decent web interface that was hooked up the reservation system. Now, its generally cheaper to go direct since there is no middleman.

    1. Re:Aren't most of the big names the same company? by Frederic54 · · Score: 2

      I never check those kind of sites now to book an hotel, be it in NYC or elsewhere, I call the hotel to make a reservation, and if I check by after those "bargain travel sites", I realize they are all more expensive than what the hotel is offering!

      --
      "Science will win because it works." - Stephen Hawking
    2. Re:Aren't most of the big names the same company? by TheRaven64 · · Score: 3, Insightful

      The main use for them is an early filter. They'll give you a rough list of hotels in a particular area, sorted by price or rating. Then you can go and look at the hotels' own web sites.

      --
      I am TheRaven on Soylent News
  9. THIS.... I just booked a trip for August... by gosand · · Score: 2

    I just went through booking a flight last week. I used Expedia and Kayak to look around. One of them found a much better deal (called a hacker fare) where you are essentially buying two one-way tickets on different airlines. It was $100 cheaper than anything else, which was $400+. Then I did a search for reviews, and everything said to stay away. The "price guarantee" is true, but if there are schedule changes - and you can be assured there will be - then you have to pay a change fee, or some other types of fees. And what will you do, refuse to pay it?

    I ended up going right to the airline I have points with, and found a better deal @ $325 for round trip. And this airline was even listed in the meta-search-engine's results. So I think there are definitely some "preferred results" things going on with these sites. For me, there is no reason to risk the trip by using the meta-search-engines. I like the peace of mind of booking with the airline, and in this case it even saved me some money.

    --

    My beliefs do not require that you agree with them.

  10. Re:Use them with care by jittles · · Score: 2

    I avoid "cheap" airlines because at least in Europe they are no longer really that cheap and the lousy service and delays are not worth it.

    Same in the US. Once you pay the "Breath O^2" and "Carry on something larger than a gallon ziploc bag" fees you end up paying just about as much as a regular airline for a much poorer experience.

  11. Re:RV asks for tickets by Creepy · · Score: 2

    Actually, there are laws in several cities and states banning sleeping IN vehicles but ON them may be perfectly legal. Reddit has a sub on van living.