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Suicide of an Uber Engineer: Widow Blames Job Stress (sfchronicle.com)

An anonymous reader shares a report: Joseph Thomas thought he had it made when he landed a $170,000 job as a software engineer at Uber's San Francisco headquarters last year. [...] But his time at Uber turned into a personal tragedy, one that will compel the ride-hailing company to answer questions before a judge about its aggressive work culture. Always adept with computers, Joseph Thomas worked his way up the ladder at tech jobs in his native Atlanta, then at LinkedIn in Mountain View, where he was a senior site reliability engineer. He turned down an offer from Apple to go to Uber, because he felt he could grow more with the younger company and was excited about the chance to profit from stock options when it went public. But at Uber, Thomas struggled in a way he'd never experienced in over a decade in technology. He worked long hours. He told his father and his wife that he felt immense pressure and stress at work, and was scared he'd lose his job. [...] One day in late August, Zecole (the wife) came home from dropping their boys off at school. Joseph was sitting in his car in the garage. She got into the passenger seat to talk to him. Then she saw the blood. Joseph had shot himself. [...] Uber declined to comment on the legal dispute and said Thomas never complained to the company of extreme stress or racial discrimination.

10 of 288 comments (clear)

  1. Choice by Anonymous Coward · · Score: 4, Insightful

    "He turned down an offer from Apple to go to Uber"

    If he had a job offer from Apple and choose to go work at Uber it also means he was good at what he does and he could have dropped his new job and find a better one, at Apple or some other place.

  2. It's true by OrangeTide · · Score: 4, Insightful

    Some Bay Area tech companies are real meat grinders. I've definitely been so stressed out and overworked that it affected me emotionally. But that's a long way from suicide. I can't imagine what Uber could do to an employee that is different than some of the worst companies I've worked at. I suspect that some people are more sensitive to on the job pressure, or other psychological conditions may be at play here. And I would have hoped someone in that situation seek counseling or quit their jobs before getting to the point of suicide.

    --
    “Common sense is not so common.” — Voltaire
  3. Re:Cry me a river by plague911 · · Score: 4, Insightful

    I share your cynicism about the idea that the true cause was an "aggressive work culture" but the same time this was a human being. You, the person hiding behind the screen and the AC title. Don't be an a-hole. Joseph probably had depression, you have a-hole disease.

  4. Re:Cry me a river by Anonymous Coward · · Score: 4, Insightful

    Sometimes being an a-hole is a sign of metal illness as well. I think we should all slow down and not be quick to judge.

  5. How do they know it's work related? by bogaboga · · Score: 5, Insightful

    He worked long hours. He told his father and his wife that he felt immense pressure and stress at work, and was scared he'd lose his job...

    Look , were all scared we'd lose our job. That's the nature of [most] work these days.

    What I have learned in the west is that people do not really "enjoy life." They live to work. Laws surrounding how family matters are handled do not necessarily favor the male. These could all have had a hand in this.

    I must say I am sorry for the family's loss. I also think we in the west need to take life easier a bit. It's not all about money. We should also understand that elsewhere in the world, there are folks who seem to be happier with much less than what we have here.

    I know this, for I am well travelled. To conclude, let's not start blaming the employer right away. There's definitely much more to this than this piece says.

  6. Re:Cry me a river by Big+Hairy+Ian · · Score: 4, Interesting

    It's a tragedy that this guy killed himself but I'm sure that working for a bunch of assholes was just a contributing factor the guy had clearly successfully moved jobs several times in the past and I'm sure it wouldn't have been difficult for him to do it again. That his widow is suing Uber over his suicide just smacks of jumping on the "Everyone Hates Uber" bandwagon

    --

    Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.

  7. Re:Cry me a river by cayenne8 · · Score: 5, Interesting

    A good manager and good co-workers should have recognized the situation and encouraged him to seek help.

    How would a manager or co-worker know there was a problem?

    I mean, granted it may be more of a contractor thing, but who makes friends at "work"? I mean, you go there to earn money and leave for the day, period.

    It isn't usually in ones' best interest to discuss problems with co-workers or management lest you wish them to think something wrong with you and possibly lose your job, or choice assignments.

    I pretty much always have clearly separated work from personal time. I have lots of friends outside work that I love to spend time with and will confide in them, etc...but the work place is NOT the place for such things.

    I'm quite amiable at work, I'll listen and talk to people, but I try my best to never give off too much personal information and certainly not give out information on my emotions or personal problems I"m having. It could be used against you in so many ways at work.

    Work is a competition for resources and money. And you have to always make sure you have the edge.

    So, I would guess this guy likely didn't tell or give off signs at work that anything was wrong. And that's not a bad strategy.

    Your personal support group should be your friends and family outside the work environment.

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  8. Re:Cry me a river by malkavian · · Score: 5, Insightful

    You what? Nowhere does it say he had a bad family life (actually, the fact she got him to see a doctor indicates that she was doing all she could). So blaming his wife is flat out contrary to what the article indicates.

    This is purely and simply a management issue. If the manager didn't catch severe depression from overwork coming up on one of his employees, they're no manager at all. It's a _huge_ part of management, ensuring that your staff are performing correctly (and that doesn't mean just 'hitting targets', that's easy, it means "they're performing as human beings, with resilience and sufficient endurance"). And yes, I do management as well as having done the working all the way up to it. Hell, I've run companies before, and keeping people with high morale as much as possible is what gets you through the tough times.

    When you become depressed and anxious (the article indicates he was suffering from comorbid anxiety and depression), then looking for an alternative is _not_ an option. The brain convinces you that you're not capable, or that nobody would want you.. Or that he'd fail his family and it would all go wrong unless he kept the money coming in.. All sorts of things, so it makes you prone to trying to keep what stability is there... Though his history shows that he was clearly able to perform in well managed environments, and excel.

    There is one obvious variable that changed, and that's his workplace. After working at Uber, he tanked, after excelling at previous similar roles. This points to management and environment causing undue anxiety leading to depression. This was not identified at Uber (him saying that "his boss didn't like him" was quite possibly true, and at least shows that there was a huge disconnect in his direct management).

    Not sure what the internals of the company are generally like (though it sounds like there's vast rumbling of discontent, which indicates that it's not being run properly), but it definitely points to a failure of management, and management represent the company. It's going to legally be tough for them to wriggle out of.

    Much though I dislike 'Ambulance Chasing', I don't think this is chasing ambulances. It's a failure and negligence on the part of the management chain, and possibly general management focus too. If there's no penalty to doing this, it'll continue.

  9. Re:Cry me a river by Anonymous Coward · · Score: 5, Interesting

    Absolutely and well said. Vote this man up.

    We had a coworker whom wasn't handling the stress of our job well (by nature it is a high stress job and we try to select people whom thrive in crisis management). This guy just wasn't doing well and spiraling some. We couldn't convince him to leave, we couldn't move him to another job, and the process to get rif of an employee is quite a long time. We were worried about him.

    That's when I saw my current manager do one of the absolute best things that I've ever seen done in a company. He called his wife in for a private meeting. She said that he was seeing doctors, looking for meds, etc, etc. He said that she needed to tell him to leave this job. She said that she tried but he was really invested in succeeding at this. That's when he said "You are his wife. You put your foot down on this. He comes home and you tell, not ask him, but tell him that he's putting in his two weeks. You say that it's because you're scared for your marriage and his life and nothing is worth it; that you'd rather be homeless with him than without him." Then he got the employee's mother's phone number from her and gave her a call and a light pre-brief that he was concerned for this employee's health and that if called she should also encourage him to separate from the job.

    He put in his notice the next day. A month later he took my boss out to dinner to thank him for saving his life. He had been contemplating suicide and actually had a plan that he was going to execute on within the next week or so. The ironic thing is that because my boss is such a good guy, that added to the anxiety of him not being able to perform -- he desperately wanted to work for me box. Just wasn't in the right role. That's what good management looks like.

  10. CA by reanjr · · Score: 4, Insightful

    As a white midwesterner working in CA, I can sympathize with the idea that CA tech companies have toxic cultural problems. I can only imagine what it's like to be a black dude.

    CA runs on passive aggresive behavior. It can be psychologically damaging to someone who grows up and has worked with real people their whole life.