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Hundreds of Walmart Employees Say They've Been Punished For Taking Sick Days (vice.com)

A new report from the workers advocacy group A Better Balance alleges that Walmart consistently punishes employees for taking sick days, even if they have proper documentation from doctors. From a report: A Better Balance interviewed and surveyed more than 1,000 Walmart workers about the company's absence control program -- which awards disciplinary "points" for absences regardless of reason -- and found the retail giant to be in violation of multiple laws. "Giving a worker a disciplinary 'point' for being absent due to a disability or for taking care of themselves or a loved one with a serious medical condition is not only unfair," the report reads, "in many instances, it runs afoul of federal, state, and local laws." Walmart spokesman Randy Hargrove told the Times that the allegations are false, and that the company "understand[s] that associates may have to miss work on occasion," and that they "have processes in place to assist them." The report's worker testimonials say differently. "I came down with a stomach flu and I had to call in due to vomiting and high fever and got a point cause of being sick," recalls an Illinois employee named Veronica. "I hate the fact we got to worry about getting fired cause we caught the flu."

22 of 255 comments (clear)

  1. employees or associates? by myowntrueself · · Score: 3, Interesting

    There seems to be an inconsistency, on the one hand they are employees and on the other they are associates. Which is it really?

    --
    In the free world the media isn't government run; the government is media run.
    1. Re:employees or associates? by Anonymous Coward · · Score: 3, Interesting

      "Associate" is just the friendly way to refer to your employees in front of your customers or in other PR situations.

    2. Re:employees or associates? by Anonymous Coward · · Score: 3, Funny

      Calling them peasants turned out to be bad for optics, so they're still workshopping titles to see what will make the wage slaves feel empowered.

    3. Re:employees or associates? by taustin · · Score: 4, Insightful

      Colleague implies a degree of equality in status. The hourly grunts on the sales floor are not equal to anyone who calls them associates.

  2. having worked there its all true by luther349 · · Score: 4, Informative

    they will point you no matter the reason then if they dont like you they will try to add on points for no reason i rember in my entire stay there i missed 1 day and they tried to say i had 6 points. they also play favrets to people who kiss there ass vs those that do not. just me if that company can brake a labor law they do.

    1. Re:having worked there its all true by Anonymous Coward · · Score: 5, Funny

      they will point you no matter the reason then if they dont like you they will try to add on points for no reason i rember in my entire stay there i missed 1 day and they tried to say i had 6 points. they also play favrets to people who kiss there ass vs those that do not. just me if that company can brake a labor law they do.

      Thank goodness they don't have any pesky screening restrictions around spelling and grammar...

  3. Re:How is this News for Nerds? by SB5407 · · Score: 3, Insightful

    This falls under the "stuff that matters" part of the slogan.

  4. Perfect opportunity for abuse by ErichTheRed · · Score: 5, Insightful

    There was an article a couple days ago about how white-collar employees in the US are afraid of using their vacation time...this seems like a good bookend to that. The bottom line is that there are very few nice, generous employers anymore. I work for one that actually treats us pretty well; we have on-your-honor sick days and reasonable amounts of vacation. However, stores like this are necessary to show once in a while that employers will take advantage of you at any turn, and some of them are quite bad.

    You see stuff like this a lot in low-margin, low-paying employers with what they consider a disposable workforce. I'm sure Amazon is guilty of this with their warehouse workers, delivery drivers, etc. I guarantee that with steady jobs getting scarcer every day, and a constant narrative depicting business owners as superhuman infallible beings, nothing is going to get better. People are going to be happy to have any kind of job that gives them a steady paycheck, and that's even more true for those at the low end of the skills curve.

    When I see stuff like this, it makes me wish labor unions were more powerful like they once were. Unions would never have backed down on something like this, and union members were happier because of it. All those coal miners and manufacturing workers voting last November should realize that they would have been much better off had they been represented by a strong union. Working families used to be able to survive on one income, and now that's very difficult for most people to do. I'm still hoping the pendulum swings back the other direction before things get bad enough to have another revolution or civil war on our hands in the US.

  5. Re:As someone that's never taken a sick day from w by hey! · · Score: 4, Insightful

    Everybody gets sick sooner or later. Some people are fortunate enough to be on the tail end of the curve when it comes to luck, being one of them doesn't make you morally better.

    Of course you might be one of those people who come to work and spread your germs around to the coworkers and customers. That doesn't make you morally better either; it makes you worse.

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    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  6. Re:Not defending Walmart but... by hey! · · Score: 4, Insightful

    They exist to remove the incentive of you going to work and spreading your germs, among other things. But sick days is also a form of insurance, in which risk is pooled over the entire workforce. Statistically your compensation might end up a wash either way if you just look at the expected value but if you look at the statistical spread there is no comparison, particularly for low-paid workers who don't earn enough to put aside savings. If you're making $100,000 a year, a week without pay is nothing. If you're making $15,080 a year, it could mean losing your apartment or sending your kids to school without food.

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    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  7. really bad idea by roc97007 · · Score: 4, Insightful

    Penalizing workers for staying home when they're sick is a really bad idea. Because, naturally, people will come to work sick rather than risk a penalty, potentially spreading the illness to other workers and to customers. This seldom ends well, either for the parties involved or for the company.

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    1. Re:really bad idea by roc97007 · · Score: 3, Interesting

      In counterpoint, I realize this is only another data point, and doesn't necessarily mean anything, but a few years ago in a different company, we had a guy in the department who was actually physically coughing up blood (as personally witnessed) but refused to leave his cube because (as we all knew) downsizing was on the horizon and he didn't want to be seen as a slacker.

      The rest of us who were in close proximity went to management and threatened to all go home sick if *he* didn't. They finally escorted him out of the building.

      And then a few weeks later we were all outsourced, but oh well...

      One of the things I can say about that company is that I never coughed up blood while I was there.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
  8. Re:Points? by Skuld-Chan · · Score: 4, Informative

    I worked at Stream International (outsourcing call center) about 10 years ago and you got 8 points. At 0 points they fired you. You lost points for being late, leaving early - stuff like that.

    1 point per sick day - unless you had a doctors note, but 10 bucks an hour you didn't have health insurance so typically you worked sick, and you only visited the doctor if you were on deaths door.

    Even after they had a tuberculosis outbreak (no I'm not kidding - the CDC got involved and required everyone to be screened) they didn't abandon this system.

  9. Common Problem it seems by DarthVain · · Score: 4, Informative

    My work started doing this recently. Not all that happy about it. To make matters worse, the implemented it retroactively 2 years before the program actually existed, so I'm already half way through the program. They call it "Non-disciplinary", however if you advance into the program too far you can be let go, which sounds pretty disciplinary to me. I believe I effectively do not have any sick days anymore, I'll just go to work sick from now on, unless I get hit by a bus or something, at which point work will probably be the least of my worries.

    I expect it is a bargaining ploy to the Union. i.e. "You wanna get rid of it? How about those pensions?"
    Though Walmart doesn't even have that I suppose.

    1. Re:Common Problem it seems by labnet · · Score: 4, Interesting

      Well, this is what you Americans get when you support barely restrained capitalism.
      There is no way an employer would get away with this in Europe and Ocenania.

      I'm always astonished with how bad things are in America for the basics of life, like health care and employment. You should embrace a little more socialism.

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      46137
    2. Re:Common Problem it seems by sjames · · Score: 4, Informative

      If you have any face to face interaction with management at all, let the sneeze be your weapon. Make sure that whenever you get sick, they get sick.

    3. Re:Common Problem it seems by GNious · · Score: 4, Funny

      Well, this is what you Americans get when you support barely restrained capitalism.
      You should embrace a little more socialism.

      Socialism would get in the way of poor Americans becoming rich.

  10. Not just Walmart by Dr.+Jest · · Score: 5, Informative

    I honestly thought this was more normal. I'm not saying it's right. However, I've worked at a software company that had a points-based attendance policy and they actually denied me a raise one year because I called off for illness a few times. It was the worst kind of phone support job and I was a lot younger but I didn't think this was unusual. I definitely thought it was unethical, though. Also stupid, as it encouraged sick people to come in and get everyone else sick, which happened all the time.

  11. Re: Not defending Walmart but... by hey! · · Score: 3, Insightful

    It doesn't always happen in that order: make $15K/year, then have kids.

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    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  12. And non-US workers wonder why... by Hydrian · · Score: 4, Insightful

    And non-US workers wonder why US works don't use vacation and sick days when they have them...

    Companies that get caught doing this need to made an example of. Major fines. The fines can't be small enough for a business to chalk it up to the 'cost of doing business' because that's what they do already.

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    No good deed goes unpunished.
  13. Re:Points? by Stormy+Dragon · · Score: 3, Informative

    On a separate note, as an entrepreneur, I don't get paid when I don't work.

    If your business is earning a profit you do.

  14. Re:Points? by GrumpySteen · · Score: 4, Informative

    Being fired isn't a penalty? Because the article mentions being fired for having too many points.

    But hey, since you want more details, here's how Wal-Mart's point system works (or worked about a year ago when I was dating a woman who worked for them):

    If you call in at least an hour in advance...
        working less than half a shift is a 1 point.
        working less than a full shift but more than half is 1/2 point.
    If you don't call in at least an hour in advance, being absent is 4 points.

    For the first 6 months, employees are fired if they gain 4 points.
    After 6 months, they're fired at 9 points in any 6 month rolling period.

    Even before you reach the 4/9 point limit, however, they can assign you "coaching", which is basically a disciplinary writeup by another name. It stays in your record and can be used to justify reducing your hours, denying raises, denying promotions, etc.