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WSJ: There's An 'Inexorable' Trend Towards Working Remotely (foxbusiness.com)

The Wall Street Journal reports that the trend towards remote working "is inexorable" in America's labor force, with 43% of workers now doing at least some of their work from home (up from 39% in 2012), and 20% now working entirely from home (up from 15%). An anonymous reader writes: Besides lowering an employer's rent, telecommuting also makes employees happier, which helps with both recruiting and retention according to the Journal. Automattic, maker of WordPress, is able to have an almost entirely remote workforce of 558 employees spread across more than 50 countries. But it depends on getting the right set of tools. Automattic uses Slack for conversations, Zoom for videoconferences, "and its own internal system of threaded conversations for documenting everyone's work and for major decisions." One of the company's "happiness engineers" even says online communicaton has created "radical transparency," since it's possible to read and search through internal communcations. Just remember that not every job can work remotely, according to Dell's chief human resources officer. "Engineering, leadership, R&D, sales and customer support -- those are roles that don't lend themselves very well to remote work."
It'd be interesting to hear the experiences of Slashdot's readers. Anyone want to share their own experiences with working remotely -- or of working with remote co-workers?

18 of 226 comments (clear)

  1. Going in seems so pointless by jez9999 · · Score: 5, Insightful

    I know some people think that going into the office helps productivity or something through face-to-face communication, but I haven't had that experience at all as a developer. You're sitting there in the huge amounts of traffic congestion, thinking what the heck is the point in all these people moving from A to B when they could be working from home? Then you go into the office just to be distracted all the time (to different degrees, depending on how badly designed the office is - the open-plan office is the worst).

    From now on I'm really trying to demand a majority of time home working from any new job up front, if I can get it.

    1. Re:Going in seems so pointless by DiSKiLLeR · · Score: 5, Interesting

      I really like coming in to the office.

      I like the social aspect. I like the morning coffee on the roof terrace, I like the free breakfast, free lunch, just the amazing food, and seeing the people you work with face to face.

      But am I more productive in the office? FUCK NO.

      All the distractions and annoying people, I am 100% more productive when I work from home. But it' just more lonely, and I miss out on the free food. So I choose to go in. It's also good exercise walking to the office.

      --
      You can tell how powerful someone is by the magnitude of the crime they can commit and be able to get away with.
    2. Re:Going in seems so pointless by Opportunist · · Score: 5, Interesting

      This.

      It's almost like I go to the office when I know I have no deadlines hanging over my head to hang out with the other guys...

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    3. Re:Going in seems so pointless by PolygamousRanchKid+ · · Score: 3, Funny

      Then you go into the office just to be distracted all the time (to different degrees, depending on how badly designed the office is - the open-plan office is the worst).

      The "collaborative flexible e-space open communication monkey house cage" is what killed working in the "office" for me. I cannot analyze kernel dumps while a salesman is blabbing on the phone next to me about the values of an SAP system integration package. Plus, in the flex model, your desk isn't even your own . . . no personal pictures, awards on the walls or useless toy gadgets on your desk. Every morning it's a game of musical chairs to find a desk.

      Now some management up in the stratosphere somewhere thinks it will be better to rein in everyone again. Fine. I'll do it. Just give me back my private office that I used to have. Oh, you won't do that because it would cost too much? Then you'll just just have to find another perk to offer me. Remember, when you switched to the office-less system, you changed my contract to include the perk of the work at home option, to balance off the loss of the office. Forcing me back into the office will require you to change my contract again . . . which I will accept and sign . . . in exchange for something of worth. Please try to be creative.

      In another few years, working at home will be "fashionable" again anyway, and we'll all be booted from the office yet another time.

      Oh, and TFS mentions the role of "happiness engineer" . . . I'll take that job! I'll spend the entire day forcing folks to swallow Ecstasy pills and spraying Oxytocin up their noses. Note, Oxytocin is not to be confused with Oxycontin. Dr. House was such a grouch because he was taking the wrong stuff. Oh, and for a hoot and a half, try to watch Dr. House dubbed in German. I watch the original English on French TV (go figure), and he sounds like a bit of a dork. In German, his voice sounds like gargles in the morning with a cocktail of cheap whiskey, rusty razor blades and cigarette stubs.

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    4. Re:Going in seems so pointless by __aanljs7351 · · Score: 5, Interesting

      I find that when I work remotely I end up just posting random bs on slashdot all day. Don't get me wrong - I get the minimum amount of work done to not get fired, but I don't exactly get recognized either. Usually I exaggerate simple things and think everyone believes me. I feel in the back of my head my boss probably knows more than I do and sees through my bullshit. He still lets me do this - maybe because he himself doesn't care, or it's a seat that needs to be filled, and honestly at this low tier of skill, there aren't a lot of good resources available - they'd be doing something else if they were good. Anywise - for people like me - working from home completely destroys our already not so great productivity. People better than me, especially on this site - I don't really know. Out of my peers I'm pretty much at the top of the food chain. They're not slashdotters though, and they don't have CS degrees. They're mostly blue-collar C-students who read CDW catalogs and know different electronic trinckets, but nothing about actual electronics. I'm really the only one who's reached the slashdot level of nerdness, and thanks to the remote work, I don't get fired for being here all day.

    5. Re:Going in seems so pointless by unixcorn · · Score: 3, Insightful

      "collaborative flexible e-space open communication monkey house cage"

      My boss is planning a new office space. They hired an architect. While they all walked through our current monkey cage, I heard them talking about how an "open office area" really enhances productivity. However, I don't see it. Not at all. It's distracting and annoying. Now, having a private office AND a communal space would be ideal but that would be way too expensive. So we try to copy Google and the like, only to fail because the folks planning the office don't have to work in it.

    6. Re:Going in seems so pointless by computational+super · · Score: 5, Funny

      I go in to the office because I know my wife and kids won't follow me there.

      --
      Proud neuron in the Slashdot hivemind since 2002.
  2. wsj has lost it by Anonymous Coward · · Score: 3, Insightful

    credibility, that is.

    several years of anti-net neutrality articles and opinion pieces, including ones written by paid shills of the telecom industry. (don't believe me, do your own research, it's not hard).

    would you expect anything less from news corp aka fox, the owners of this 'news' paper?

    find a difference source, regardless of the topic or article. news corp properties are nothing but half truths, fake news and poorly or completely unsourced articles.

  3. It's better if it works for you by wh1pp3t · · Score: 4, Insightful

    I've telecommuted for the past 14 years or so doing sysadmin, dev, and app support. It works for me because I have built an excellent report with my leadership team (they trust I will get my work done). My team communicates with Skype business mostly in group chats. However, we're all open for quick VoIP and screen sharing calls if needed to better address the subject. It is important to "over communicate" when you are the sole remote team member. Out of sight and mind will render good work fruitless (we all know shit work gains attention). I also ensure to include personal or friendly phone conversations with my team on topics unrelated to work so that we are more personally invested.

    Having a couple young children, I built a detached office in my back yard with a standing rule - do not bother me unless someone is near death or beyond. Otherwise, call.

    It does get lonely at times, but being able to eliminate Southern California commuting so that I can be a part of my children's lives is well worth the solitude.

  4. Depends on Organization by mattmarlowe · · Score: 4, Interesting

    Smaller companies designed for a large percentage of their critical employees being offsite can work great. This also has the advantage of being very contractor friendly...however, expectations have to be set and in person meetings should be used when possible to build better teamwork. This system works better for older employees.

    On the other hand, I've seen that the bigger the business, the more difficult it is to sustain a telecommuting culture. At the very least, you end up with a system where those who are onsite tend to slowly be promoted and replace those who are offsite. Employees that are junior and needing mentoring also benefit more from being onsite. And, unless management really pushes a telecommuting culture, or has a firm policy that every works x% onsite/y% offsite - being offsite is just too risky for long term career growth of senior staff.

  5. 43%? Bullshit for anything non-trivial by sjbe · · Score: 5, Insightful

    The Wall Street Journal reports that the trend towards remote working "is inexorable" in America's labor force, with 43% of workers now doing at least some of their work from home...

    In select industries among white collar workers perhaps but as a general proposition? I don't buy it. It's trivial to name entire industries where it isn't even possible to do much in the way of useful work from home even if you wanted to. Restaurant work, many types of nursing, manufacturing assembly work, maintenance, machining, retail sales, most farming, mining, foundry workers, drivers, etc. The list goes on and on and almost certainly accounts for well over half the work force. Unless they are talking about trivial stuff like answering emails etc from home the 43% statistic doesn't pass the smell test. I guarantee you that 43% of Walmart workers are not working from home.

    Remote working is a hugely useful thing and fits a lot of IT work nicely but it doesn't generalize to every job. Speaking for my job, aside from answering the occasional email I couldn't possibly do my job at home. (I'm the GM of a small manufacturing company) We have two people in our company that can usefully work away from the office some of the time - our sales and purchasing managers - and even they have to be in the office a good chuck of time. We might be able to expand that to select IT and accounting functions as we get larger and maybe certain bits of engineering but that won't cover anywhere near even half of 43% of our work force. Everyone else is pretty much as useless as tits on a bull away from the office, myself included. That's pretty typical of manufacturing companies.

  6. Re:Call it what it really is by Kiuas · · Score: 5, Insightful

    The US has an inexorable trend toward laziness and unproductivity.

    Using time and resources to make employees who could just as well work from home come sit in an office is the very opposite of productive.

    Working from home, for those who can, is often more efficient. I handle most meetings via skype anyway, so whether I'm sitting home or at the office as I'm taking part in those makes no difference.

    It's like the US is turning into the EU

    Shorter work weeks and more paid holiday with a higher GDP than the US currently has? How's that a bad thing, exactly?

    --
    "It is the business of the future to be dangerous" -Alfred North Whitehead
  7. Re:Call it what it really is by jellomizer · · Score: 3, Insightful

    Well lets put it this way. I travel an hour to my office where I sit at my desk and program for servers that are miles away from me, over a network connection that is about the same speed as my home connection. Being that my department is separated from other units, most of the communication is via phone or email. My managers are usually gone for the day because they are booked with meetings off site.
    Our HR department is testing work from home (2 days a year) and I don't take it, because my productivity is measured, while at the office I can goof off all day, and get rewarded for a wonderful job for being able to answer some silly basic questions.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  8. Some odd discoveries from working at home. by sbaker · · Score: 4, Interesting

    I'm a senior software engineer. I work from home because I'd otherwise have a 20 hour commute! The small company I work with has trouble finding qualified people where they are - and few will relocate to go there - so remote working was a necessity...and we embrace that.

    When I worked in an open office - (which I hated) we still chatted over Skype and email. I still chat over Skype and email. Technical communications don't suffer too much - but a really good replacement for a whiteboard (with audio and text chat) would really be wonderful. Random connections in the break room are missing - but because all tech discussions go via engineering Skype sessions, we are all able to see all conversations and everything is archived - which is actually vastly better than face-to-face. My productivity is definitely way up.

    On the plus side, I can have lunch with my wife every day - and that 15 second commute gives me back an entire hour out of every day. It's as if my life were 10% longer.

    My wife wanted to spend a week visiting her family - and I didn't particularly want to take vacation time off work to do it - so plan A was for her to go alone...but then it struck us..."Work from home" is really "Work from anywhere" - so we tossed my computer and a couple of monitors into the back of the car drove - during the day, I could still work - during the evenings and over the weekend, I could put in an appearance. Win/win! This is suddenly a very liberating thing!

    We did a bit of rearranging at home - so I have an office, with a door I can shut and a desk that can be as cluttered or as clean as I like. We installed a coffee machine and a soda fridge and a snack/office-supply closet...so there are less temptations to take random breaks or for people at home to interrupt me. When I'm "at work" people know not to interrupt me.

    I wasn't sure how I would like this - but I'd say that it's turning out OK.

    --
    www.sjbaker.org
  9. Re:Call it what it really is by Bert64 · · Score: 4, Interesting

    Using time and resources to make employees who could just as well work from home come sit in an office is the very opposite of productive.

    Exactly... The typical business districts in major cities are expensive, both to locate your office there and to live within reasonable commuting distance... Plus the time spent commuting is utterly wasted and provides no benefit to anyone.

    --
    http://spamdecoy.net - free throwaway anonymous email - avoid spam!
  10. Re:Call it what it really is by Lord+Kano · · Score: 4, Interesting

    The biggest benefit that I found in working at home was how it effectively shortened my work day.

    I saved between 1 and 2 hours per day by not commuting and having the option of stopping for just a few minutes to have lunch was also a big time saver.

    My days went from 10-11 to 8-8.5 hours.

    LK

    --
    "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  11. Re:Call it what it really is by arth1 · · Score: 5, Insightful

    Plus the time spent commuting is utterly wasted and provides no benefit to anyone.

    Ericsson in Sweden used to have commuter trains with laptop friendly tables, network connectivity and printers, allowing workers to do paid work while commuting.

    Personally, I see the value in both offsite work and onsite work. The value of being able to talk to people without scheduling a meeting is non-zero. The ability to show someone something, and judge by their facial expressions whether they understand it or not is even higher. A remote desktop session is quite inferior to two people being in the same room.

    And, yes, some people will slack when working unsupervised, whether it's from home or behind an office door. But I don't think the solution to that is increased supervision, but changing out the employees.

  12. Re:Call it what it really is by computational+super · · Score: 5, Funny

    After spending an hour in traffic doing nothing useful besides listening to the radio and polluting the environment, I'm currently sitting at my desk in my "collaborative" open office at 8:45 AM on a Monday morning listening to two coworkers shout a conversation at each other, fumbling for my headphones so I can drown them out with loud enough music that I can focus on what I'm actually paid to do. But thankfully, I'm not being lazy or unproductive.

    --
    Proud neuron in the Slashdot hivemind since 2002.