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Wall Street Journal's Google Traffic Drops 44% After Pulling Out of First Click Free (bloomberg.com)

In February, the Wall Street Journal blocked Google users from reading free articles, resulting in a fourfold increase in the rate of visitors converting into paying customers. The tradeoff, as reported by Bloomberg, is a decrease in traffic from Google. Since the WSJ ended its support for Google's "first click free" policy, traffic from Google plummeted 44 percent. From the report: Google search results are based on an algorithm that scans the internet for free content. After the Journal's free articles went behind a paywall, Google's bot only saw the first few paragraphs and started ranking them lower, limiting the Journal's viewership. Executives at the Journal, owned by Rupert Murdoch's News Corp., argue that Google's policy is unfairly punishing them for trying to attract more digital subscribers. They want Google to treat their articles equally in search rankings, despite being behind a paywall. The Journal's experience could have implications across the news industry, where publishers are relying more on convincing readers to pay for their articles because tech giants like Google and Facebook are vacuuming up the lion's share of online advertising. Google says its "first click free" policy is good for both consumers and publishers. People want to get the news quickly and don't want to immediately encounter a paywall. Plus, if publishers let Google users sample articles for free, there's a better chance they'll end up subscribing, Google says. The tech giant likens its policy to stores allowing people to flip through newspapers and magazines before choosing which one to buy.

19 of 257 comments (clear)

  1. If you want content, pay for it... by __aaclcg7560 · · Score: 4, Insightful

    I had subscriptions to The New York Times and Wall Street Journal for years, so the paywall situation doesn't effect me. However, I agree with the way Google prioritizes free content vs. paywall content. WSJ will have to find the sweet spot between offering free content and acquiring subscribers. Just like every other content creator on the Internet.

  2. Google is correct by Baron_Yam · · Score: 5, Insightful

    They index and rank what is available. If you want something to be indexed and ranked... make it available. I've no sympathy at all for someone who wants simultaneously have and eat their cake.

    The market will find a balance between monetization and reader base. I suspect it will involve giving away a complete summary and limiting subscribers to those interested in in-depth analysis.

  3. Goodbye WSJ by Anonymous Coward · · Score: 5, Insightful

    Want to know the future? Look at what college kids are doing. When Forbes implemented their paywall the number of citations they recieved, and more importantly the number of citations the authors and articles highlighted in Forbes, dropped to almost nothing. Just look up the cite numbers at your local Alma Mater Library portal.

    Forbes is dead to anyone under 28.

    Now the Wall Street Journal wants to go the same route. What do these companies think will happen when potential customers grow up, go to university, get advanced degrees, and start their career without having any direct contact? They think of paywalled companies as relics of their parent's generation, doomed to die and never convert to customers.

    Having a paywall is an explicit "We want our company to die with baby boomers."

  4. WSJ should pay for google adsense then by blahbooboo · · Score: 5, Insightful

    So WSJ wants what is essentially free advertising for its articles. If it's so important, WSJ should pay Google with Ad Sense like every other company.

    1. Re:WSJ should pay for google adsense then by speedplane · · Score: 1, Insightful

      So WSJ wants what is essentially free advertising for its articles. If it's so important, WSJ should pay Google with Ad Sense like every other company.

      Is Google's job to return the most relevant results, the most relevant free results, or the most relevant results weighted by their cost for access?

      --
      Fast Federal Court and I.T.C. updates
  5. Re:WHAT?! by ma1wrbu5tr · · Score: 5, Insightful

    They want Google to treat their articles equally in search rankings, despite being behind a paywall.

    Essentially :Free Advertising disguised as news.

    --
    Why can't we go back to using jumpers to configure slot adapter cards? Why? I say!
  6. Re: WHAT?! by Anonymous Coward · · Score: 3, Insightful

    I use google to search for whats available online and accessible. If I wanted to search wsj I'm sure they have their own search engine. May as well block the entire site.

  7. Re:The WSJ is hurting, you say? by ShanghaiBill · · Score: 4, Insightful

    The WSJ is NOT hurting. They are gaining subscribers, and they are losing freeloaders. I will no longer read WSJ articles, but that is no loss for them, because I never paid them for anything and I never will, and I never click on the ads. Eyeballs are worth nothing if they can't be monetized.

  8. "Net Neutrality Drives The Left Crazy" by Cipheron · · Score: 5, Insightful

    https://www.wsj.com/articles/w...

    On May 19th, WSJ published an editorial AGAINST Net Neutrality. Now, they want a provider to lean over backwards to give them better access to customers, for "fairness". LOL hypocrites.

  9. Re:The WSJ is hurting, you say? by supernova87a · · Score: 4, Insightful

    Oh, you should really look at the WSJ closer. Despite the often-ridiculous stances of their editorial page, their news room is one of the most reputable and high quality in the business. We should be thanking them for keeping quality reporting and investigation alive in this environment.

  10. Re:The WSJ is hurting, you say? by gweilo8888 · · Score: 5, Insightful

    Translation: "I saw an opinion that wouldn't fit in my safe space, so I ran away from my standard Republican-leaning news source to an alt-right-leaning news source." There's nothing liberal about the WSJ, as even a cursory glance at their editorials will reveal.

  11. Re:Intent behind Googling by Mosquito+Bites · · Score: 3, Insightful

    I only hand my wallet over to my wife

    I don't want to intrude on your lifestyle, but maybe you should let her have her own wallet?

    Since she tells me she is the better half, she get the privilege to use both her wallet, and mine

  12. Re:WHAT?! by K.+S.+Kyosuke · · Score: 4, Insightful

    But they *are* being treated equally. Short text = equal rating as other short (lower quality) texts. Or not?

    --
    Ezekiel 23:20
  13. Re:Intent behind Googling by K.+S.+Kyosuke · · Score: 3, Insightful

    How did you infer that she doesn't already have one of her own? It's more likely that hers is not shared, though, unlike the husband's.

    --
    Ezekiel 23:20
  14. Re:Google needs to be broken up by buss_error · · Score: 4, Insightful

    If there's a better argument for anti-trust investigations against Google than this, then I can't think of it.

    Let me put it like this:

    You want to open a telephone company or a cable company. But the thicket of laws preventing access to telephone poles either owned by the government or by another company are off limits to you by law.

    You want to put in wired phones, you cannot. You have to go to the local telecom monopoly and pay them - at rates they set - to use them. You are not permitted to install your own. If you build a subdivision, you are required to install the infrastructure then pay the local telephone/cable monopoly a fee to take them over from you and you don't get any money for it.

    If you want to set up cell phone towers, then you have to go, hat in hand, to the major telecoms and ask "Please sir, may I have some spectrum?" because there's not any available that aren't in the major telecom's players hands. And spectrum is sold at auction so if you want to out bid a industry with billions of dollars, please feel free. In fact, please do - I want to watch.

    Google does not stop you from creating your own search engine. If you don't want Google to index your site, it's a trivial entry in the robots.txt file to let them know they are not welcome. And unlike other search engine operators, Google actually honors your explicit request to drop your site from their index and stop spidering your site.

    Google invested many hundreds of thousands of man hours to create an indexing system you want to force them to give away to others. Communists do that too, you know. Force people to give up their private property, labor, and time.

    I'm good with it if you disagree with Google's business model - but Google isn't stopping anyone from creating an even better search engine.

    So... when are you getting started on that better search engine? Again, I wanna watch. I have popcorn.

    --
    Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.
  15. Re:WHAT?! by speedplane · · Score: 1, Insightful

    They want Google to treat their articles equally in search rankings, despite being behind a paywall. Essentially :Free Advertising disguised as news.

    What is a search engine's purpose? To find you relevant information? Or to find you less relevant free information?

    --
    Fast Federal Court and I.T.C. updates
  16. Learn to use Google by Opportunist · · Score: 5, Insightful

    I have a long string of "-site:xxxxxxxxx.com" to add to pretty much any search query I use, simply to weed out the useless pages. Just add "-site:wsj.com" to yours.

    I wish Google would offer the option to store such a string and add it automatically to every query you send. I'm pretty sure that information would be enlightening, also to their advertisers...

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  17. This makes no sense by DrXym · · Score: 4, Insightful
    Two news sites equal in terms of reporting etc. One offers news for free, the other is behind a paywall. Which is more relevant to someone typing a search into Google?

    The answer is obviously the first one and a ranking algorithm is going to take relevance into account. I don't see any reason that Google owes any paywall site a free lunch. More to the point, putting paywalls high in the list risks degrades the quality of results and therefore hurts Google.

    Google should tell them to GTFO. Maybe even delist paywalls entirely.

  18. Info behind paywalls is less relevant by sjbe · · Score: 4, Insightful

    What is a search engine's purpose? To find you relevant information? Or to find you less relevant free information?

    If the information is trapped behind a paywall then the search engine can't find it for you. At most it can hint that it might exist. The WSJ wants to have its cake and eat it too. They basically want google to provide free advertising for them. I have no interest in a subscription to WSJ and as far as I'm concerned any results trapped behind a paywall should rightfully be lower in the rankings of relevance. If I wanted a subscription to WSJ I would already have one. If WSJ wants to trade fewer total readers for more paying readers I get that and have no problem with it. But I also have no interest in google returning search results that are trapped behind paywalls because that is approximately useless to me.