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Microsoft Yanks Three Bad Patches Of Their Last Outlook Patch (computerworld.com)

An anonymous reader quotes ComputerWorld's Woody Leonhard: I just received word from Gunter Born that Microsoft has pulled three of its Outlook patches... There's no specific recommendation that you uninstall the yanked patches -- indeed, there's no description of the problems caused by the latest round -- but earlier versions of the bad patches-of-patches had a nasty habit of crashing Outlook... Microsoft still hasn't fixed any of the Office 2007 bugs it introduced in the June security patches.
If you're keeping score at home, the yanked patches are:
  • KB 4011042 - July 5, 2017, update for Outlook 2010
  • KB 3191849 - June 27, 2017, update for Outlook 2013
  • KB 3213654 - June 30, 2017, update for Outlook 2016

29 of 78 comments (clear)

  1. One bad piece by SmaryJerry · · Score: 2

    I didn't update but the update made me unable to search contacts. Meaning I HAD to update or else couldn't search contacts. Not a big deal but maybe this was one of the problems?

    1. Re:One bad piece by sysrammer · · Score: 3, Interesting

      Yeah. For me, all indexing stopped at a certain point. I could search older stuff in Outlook, but not newer. It broke File Explorer searches too. I reported it to my IT on 6/30. They ignored it until Wed when the owners started having issues.

      Then they said "We have a patch!". Then "Wait, we have another patch!". Then, "Ok, we have to clear your cache and *then* we have a patch!".

      Indexing still broken.

      --
      His ignorance covered the whole earth like a blanket, and there was hardly a hole in it anywhere. - Mark Twain
    2. Re:One bad piece by Thud457 · · Score: 1

      Magic 8 Ball calls it again!

      --

      the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  2. Attachments by Clueless+Nick · · Score: 1

    Are any of these concerned with Outlook blocking attachments that have very long (alphanumeric) file names? I've seen that happening last week.

    --
    Chat with other atheists http://secularchat.org
  3. The testers have long since been axed by Anonymous Coward · · Score: 1

    If you were a tester at Microsoft you either learned analytics and got reassigned or you got laid off. Now patches are dogfood tested and monitored via OCA. This works well enough for the latest and greatest products but not for older products still getting patches like Outlook 2007. Maybe one day Satya and his minions will figure out that those test labs really did add value.

    1. Re:The testers have long since been axed by DavidRawling · · Score: 1

      But in my Microsoft bubble, patches can never break anything because they're only ever tested together, never separately!

      The fact they're never tested at all has no impact on the veracity of the prior statement...

  4. Outlook 2016 for Mac - horrible lately by brxndxn · · Score: 2

    I don't know if the update applies to Outlook 2016 for Mac or not.. but after the last update, I have been having the worst experience. I have one email address with my company that I've been with over 10 years. It's hosted with Rackspace. I have hundreds of folders with emails sorted. Periodically, all my emails for that email address disappear out of Outlook and then I see Outlook downloading all 26,000+ emails again. I tried right-clicking and repairing the folder and it made duplicates of every email and email folder. It's done the re-download multiple times now - and I cannot access the emails in Outlook until it's finished. It also adds recurring meetings back to my schedule even if they've been deleted for over a year. I spent hours with Microsoft support (via chat) until I gave up. They had me start a logging service and then another. Then they wanted me to upload the log file but the utility did not support a log file larger than maybe 15mb and my log file was 2.7GB. It basically felt like I was jumping through hoops where they'd give me longer and longer tasks to see how much I would do for them. It's a total mess. Office 2016 is buggy as all hell on the Mac.

    --
    --- We need more Ron Paul!
    1. Re:Outlook 2016 for Mac - horrible lately by ckatko · · Score: 1

      Why do you post? Like... is anyone even going to read your dribble? Did you actually think people would react and care? Or did you actually think your post would contribute to the information for readers and help them make a choice in their lives? Did you think people would come to your house and high five you for your bravery?

      The fact you posted anon, is pretty clear you knew you'd be received poorly. But even then, nobody is surprised or really cares that you talk out your butt. So... was our lack of care a success... or a failure?

      Why post that comment at all? Do you post everything that pops into your head? Are you angry or depressed at your life right now? Life gets better. Hang in there.

    2. Re: Outlook 2016 for Mac - horrible lately by Anonymous Coward · · Score: 1

      Must be the USA or North Korea.

    3. Re:Outlook 2016 for Mac - horrible lately by Thelasko · · Score: 2

      It's bad for Windows as well. Outlook won't load unless you mouse over the splash screen. (you will likely only notice on a system with multiple monitors) Phantom new emails. Your inbox says there are new emails, but when you search for them they aren't there. Recurring meetings will also randomly get updated.

      --
      One of our competitors trademarked the term "hypothesis". From now on, we will call them "boneheaded ideas".
  5. Re:Yo Dawg by sysrammer · · Score: 1

    Patches, I'm depending on you, son.

    --
    His ignorance covered the whole earth like a blanket, and there was hardly a hole in it anywhere. - Mark Twain
  6. Re:Outlook not so good by sysrammer · · Score: 1, Redundant

    ...try again later.

    --
    His ignorance covered the whole earth like a blanket, and there was hardly a hole in it anywhere. - Mark Twain
  7. FAIL. by sproketboy · · Score: 2, Insightful

    Fail again M$

    1. Re:FAIL. by ckatko · · Score: 5, Insightful

      They modded you flamebait. But... is anyone who works to maintain MS products really upset by your comment? I do, and MS has been going downhill for the last decade.

      It's a complete shit ecosystem. Microsoft is no longer a cohesive company. Every product doesn't work with every other product. Dynamics CRM doesn't easily integrate data with Dynamics NAV and will fail on anything except the simplest/emptiest starter companies. Windows 10 has high DPI support... too bad 99% of Microsoft apps don't actually support it. SQL browser ~2015 "works" until you open up a certain dialog and it turns into a super-shrunk, damaged, form element that's completely unusable. Edge browser came out... oh sorry, Edge isn't actually supported in Dynamics CRM. ... Because "Fuck you. That's why." So half of Microsoft tells my clients "Upgrade to Edge, IE is old news!" and the other half say, "Sorry, Edge isn't supported." Which causes tons of friction between IT and management who get new and pretty brochures telling them to upgrade, and then they find out they can't use Magical Widget X because of a MICROSOFT product.

      Windows 10 is a bloated pile of shit. Go ahead, try and install it on a 5400 RPM laptop if you dare (with 6 GB of RAM and >2.5 GHZ processor) and it'll run like a pile of cow dung. It will literally spend HOURS doing nothing but running telemetry, superfetch, "application compatibility", and windows defender. Go to Task Manager, and watch your disk usage be 100% for hours. And disk queue length (the time it takes for a new disk request to be fetched because of the current backlog)? I've seen it hit over 26 SECONDS and I've even got screenshots to prove it. 26 seconds before you loading a file in NOTEPAD can even get a chance to load. The laptop is literally unusable without me manually disabling these services through group policy and registry hacks.

      Except wait, every new Creators Update makes it harder to "fix" Windows 10. On a laptop that came out in 2013!

      Meanwhile, my 2 GB RAM Celeron Chromebook running Linux is happily clinking away. It loads in less than 10 seconds. I can use zram to compress my tiny RAM into something usuable.

      Meanwhile, we ported a client's FULL suite of Sage CRM data over to Dynamics CRM. Literally everything. Even e-mails were correctly saved from outlook and merged with corrected links, to Dynamics CRM. Except Dynamics CRM is such a piece of shit, they literally have bugs in their DATA IMPORT form that refuse to actually apply things like timestamps and creation date fields. There are NO docs that officially say it's broken. And the only fix involves hours of finding the problem, finding an obscure blogger who made a solution... except his solution is also malformed and you have to fix it. And oh yeah, all CRM changes have to go through their GIGANTIC CRM SDK that rivals DirectX in size.

      Another two wonderful features of MS?

      1) They've completely outsourced all of their support to India. Enjoy strange timezones, hard to understand accents, and a complete lack of actual experience to solve your problems. If you can't Google it, they don't know the answer. I've been on TWO separate support tickets with "Microsoft" the last two weeks and spent a literal three hour meeting--half of which was trying to get a bloody screeshare app to work for them.

      2) Windows Updates that brick our machines. (OP post? What?) We're stuck with IE12 because of CRM's only support for IE. And so we have to modify the IE personal security settings slightly from default to keep things running smoothly. OH WAIT. Windows Updates we just found out have been WIPING OUR SECURITY SETTINGS. Because yeah, that's a reasonable idea. Wipe a business's custom security settings every two weeks when we apply Windows Updates.

      My job should be developing solutions for my clients. Clients don't enjoy being billed for fixing Microsoft's broken shit. So thanks, MS, for making my life infinitely harder than it needs to be because your company is falling apart from the ins

    2. Re:FAIL. by sr180 · · Score: 3, Informative

      > Windows 10 has high DPI support... too bad 99% of Microsoft apps don't actually support it.

      I would argue this. Windows 10 doesnt properly support High DPI. There are issues all over the place. Theres no consitency - even amongst its own windows 10 bundled programs. There's constant bugs and issues. Scaling going haywire. Remote desktop to other servers is a crap shoot. And hell, dont remote desktop to your own High DPI machine from a machine thats NOT high DPI - you'll most likely need a reboot of the high DPI machine to fix the issues caused there. Im still looking at windows explorer completely unscaled on a 4k monitor because I was silly enough to remote in from my laptop over the weekend.

      We rolled out 4 4K monitors as a test. They were universally hated across the company because of windows. Im stuck with 2, and the Mac guy has 2. He's loving life!

      --
      In Soviet Russia the insensitive clod is YOU!
    3. Re:FAIL. by Anonymous Coward · · Score: 1

      "Linux has plenty of problems but the difference is... they're actually reported and solvable." - Ayup - too bad that no manager I ever talked to give a flying fuck about whether problems are avoidable/solvable. They just drink more MS Cool Aid and believe every glossy paper.

    4. Re:FAIL. by Highdude702 · · Score: 2

      Why do I have to set active hours? And can only set a max of I believe 15 hours? Microsoft is allowed to tell me when I can and can't use my computer? That doesn't seem right as I bought the damn thing myself. It's not like they are just letting me borrow it, even if it really seems that way. I don't know why you're defending Microsoft's largest garbage project ever. It's like they hired a bunch of 22 ear olds fresh out of college that have never coded anything except "Hello World!"

  8. Re:I patched Outlook years ago ... by chipschap · · Score: 1

    Gnus!

  9. Re:I patched Outlook years ago ... by oddware · · Score: 2

    Er ok, the last update was June 23, 2017, version 52.2.1.

    How is that unsupported?

  10. Re:Baffles me by chipschap · · Score: 1

    Excel has no real replacement

    I've heard this before; I suspect it is for "power" users where LibreOffice lacks some of the really high-end stuff. I do want to put forward the idea, though, is that much of this "use" may be "abuse" --- pushing spreadsheets to do things that ought to be done another way that is less susceptible to error and easier to check and audit. Overly-complex spreadsheets are rather hard to error check.

    Exchange has no real replacement if you are heavily into collaboration.

    Someone else should respond here, but it seems there are many, many collaboration options out there.

    The online cloud apps are pretty much a joke and in the case of google a bad joke.

    Perhaps true for power users but for typical users? I'm not so sure. Google Docs is fine for many things, maybe not a 600 page novel or a complex legal filing, but for memos, letters, reports? Seems to work. Same with Google Sheets and even the presentation program.

  11. Microsoft was just circling the drain by Applehu+Akbar · · Score: 1

    Now it's more like hanging onto two bars of the grating from underneath, desperate to avoid joining Windows 8.

    1. Re:Microsoft was just circling the drain by MoarSauce123 · · Score: 1

      But at what cost? Mainly due to massive layoffs and the product they put out clearly shows: uninspired, old, and buggy. The success of a company needs to be measured in more than quarterly numbers. Given that 98% of all desktops run Windows it is almost pathetic how little they get out of this.

  12. It's funnier if you read this as a sports headline by Anonymous Coward · · Score: 1

    Apparently Microsoft is sponsoring some northeastern team called the Yanks that are going through a rough patch and have a bad outlook for the playoffs.

    --
    "Piggers are going to go all the way this year!" -The Oatmeal

  13. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  14. Outlook crashes even without the bad patches by MoarSauce123 · · Score: 1

    Outlook is the worst email client ever.

  15. 2010 patch stopped saving of attachments by hashish · · Score: 1

    I don't know what the other patches broke; as I run only 2010/13

  16. Re:Baffles me by Voyager529 · · Score: 1

    I agree that switching away from MS Office frequently involves death by a thousand paper cuts; alternative products to MS Office tend to assume that end users do things 'correctly', which they frequently do not. We have one client whose "CRM" system involves dragging Word documents into the 'Notes' field of contacts in Outlook. I all too regularly see entire documents embedded where they shouldn't be, but "technically work". Word unfortunately has had a long standing history of shifting things around at the slightest provocation, so lots of people have templates where everything is where it's supposed to be and they just update the information, but the formatting would technically break if used under any other circumstance. LibreOffice is getting better all the time, and browser-based document suites solve issues like schedules and simple lists that need to be seen by everyone. However, I think it will be very difficult for Sheets and Excel Online to truly get to the point of replacing desktop Excel without collapsing under its own weight.

    Regarding Exchange, it depends on how big the organization is and how much scaling is required. Basically, if multiple Exchange servers are a requirement, yeah, there aren't many alternatives that don't bring their own form of hell into the picture. For smaller (sub-1,000 mailbox) installs, however, Kerio and IceWarp are wonderful alternatives that aren't nearly as expensive as Exchange + Windows, and they run on Linux while still providing Activesync support.

  17. KB4011042 by acoustix · · Score: 1

    Desperately waiting for an update to this fix. Users aren't able to send/receive certain attachments without it. I have the last patch (that MS pulled) and we're still installing it when needed. But I need a fix that will install via WSUS.

    --
    "A plan fiendishly clever in its intricacies"- Homer Simpson
  18. About time by argStyopa · · Score: 2

    AFAICT, the June patch(es) killed our ability to open PDFs or even links directly from Outlook.

    Bit of a bitch going around manually uninstalling patch X to see if it helped (which seemed to only work about 40% of the time anyway).

    --
    -Styopa