Slashdot Mirror


$12 Billion In Private Student Loan Debt May Be Wiped Away By Missing Paperwork (nytimes.com)

New submitter cdreimer shares a report from The New York Times (Warning: source may be paywalled; alternate source): Tens of thousands of people who took out private loans to pay for college but have not been able to keep up payments may get their debts wiped away because critical paperwork is missing. The troubled loans, which total at least $5 billion, are at the center of a protracted legal dispute between the student borrowers and a group of creditors who have aggressively pursued them in court after they fell behind on payments. Judges have already dismissed dozens of lawsuits against former students, essentially wiping out their debt, because documents proving who owns the loans are missing. A review of court records by The New York Times shows that many other collection cases are deeply flawed, with incomplete ownership records and mass-produced documentation. Some of the problems playing out now in the $108 billion private student loan market are reminiscent of those that arose from the subprime mortgage crisis a decade ago, when billions of dollars in subprime mortgage loans were ruled uncollectable by courts because of missing or fake documentation. And like those troubled mortgages, private student loans -- which come with higher interest rates and fewer consumer protections than federal loans -- are often targeted at the most vulnerable borrowers, like those attending for-profit schools.

At the center of the storm is one of the nation's largest owners of private student loans, the National Collegiate Student Loan Trusts. It is struggling to prove in court that it has the legal paperwork showing ownership of its loans, which were originally made by banks and then sold to investors. National Collegiate is an umbrella name for 15 trusts that hold 800,000 private student loans, totaling $12 billion. More than $5 billion of that debt is in default, according to court filings.

41 of 399 comments (clear)

  1. uh-oh by turkeydance · · Score: 4, Funny

    paper in 2017?

    1. Re:uh-oh by TWX · · Score: 4, Insightful

      That's not wholly the issue.

      There's often a difference between where the loan originates and the loan servicer. The entity that services the loans buys the debt from the original lender, which gets the original lender out of the loan for a small profit, while the servicer then collects principal and interest for their profit.

      Loans may pass through several different servicers throughout their duration. Each time the loan is transferred it is the obligation of the entities in the transaction to properly document that transaction. This is typically easier with loans that are for an item that serves as collateral and has state-issued documentation upon it, like a vehicle or a property, as the act of transferring the loan requires the servicers to file with the state that transaction, but even in cases like that it can get messed up. The problems with subprime real estate and failure to maintain a chain of custody on the documentation is proof of that. When there's no item with a title or deed to serve as a state-mandated bit of ownership documentation though, it's a lot easier to lose track of all of the paperwork that proves who actually owns the loan.

      It sounds like the entities that dealt with student loans bought them from the original lenders but didn't bother to properly document the transactions, and then they sold them, and that transaction was not properly documented either. Get too far from the original lender (or find that lender no longer in existence or having destroyed its own records as the completed sale may allow or mandate) and now it's basically impossible to prove anything. If a servicer presses a case in court and then has no documentation then who's to say that they ever owned the loan that they claim they have?

      --
      Do not look into laser with remaining eye.
  2. Lenders Hate This One Weird Trick! by cunina · · Score: 4, Insightful

    This is exactly the scenario that countless spams and clickbait ads have promised,:that if you challenge the bank's record keeping, you can completely free yourself from your mortgage (and here's your $49 kit to help you do it). Except in this case, it's apparently not total bullshit.

    1. Re:Lenders Hate This One Weird Trick! by jedidiah · · Score: 5, Informative

      It's not bullshit. Any creditor has to be able to prove that you owe them money. it doesn't require a "special kit". It just requires standing up for yourself.

      Don't trust a bill just because someone sent it to you. It could be a billing error or blatant fraud. Scam artists send out small medical bills betting on the mark being diligent enough to pay their bills but not anal enough to track everything they do.

      Hospitals screw up bills more often than not.

      A whole batch of mortgages were nullified in Texas because the proper paperwork was never filed with the relevant government body. The Yankee corporation in question thought they didn't have to bother. Didn't go over will with the Texas judge in question.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    2. Re:Lenders Hate This One Weird Trick! by Anonymous Coward · · Score: 3, Insightful

      Yeah, this is one of the more baffling aspects of modern American culture, especially on the right. They distrust every single thing about the government, but are happy to believe every single thing out of the mouths of large corporations and throw all their trust behind them. What makes this even less understandable is that one of those entities has a clear motive for lying to you quite a lot of the time, and the other doesn't... and many people will still put their trust behind the party that has clear motive to be dishonest every time.

    3. Re:Lenders Hate This One Weird Trick! by UnknowingFool · · Score: 5, Informative

      In the article, it clearly states that like the mortgage boom, student lending also suffered from the same lax paperwork that plagued some mortgages. Invest companies were in such a hurry to buy loans that they didn't keep up with the paperwork or good record keeping. In a few cases mentioned in the article it's not just a matter of the person getting off free; the bad records meant the borrower trying to levy penalties for loans that the borrower never made. So then the lender has to prove that they own any of the loans but they can't prove it.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    4. Re: Lenders Hate This One Weird Trick! by KGIII · · Score: 4, Interesting

      You responded to a post about the most publican of republican States, where they didn't just take the word of the corporation...

      Sheesh...

      --
      "So long and thanks for all the fish."
    5. Re:Lenders Hate This One Weird Trick! by Vermonter · · Score: 5, Insightful

      Well the reason people are more ready to put their trust in private businesses over the government is because if a business tries to screw you over, they have to answer to the government. In theory the government has to answer to another part of the government, but the government can screw you over much more easily than private business can. Would you rather take your bank to court over wrongful billing, or take the IRS to court over wrongful billing? In that matter, would you rather go to your local bank and talk to someone to get a billing error fixed, or find a way to work with the IRS to get a billing error fixed?

    6. Re:Lenders Hate This One Weird Trick! by Uberbah · · Score: 4, Insightful

      Well the reason people are more ready to put their trust in private businesses over the government is because if a business tries to screw you over, they have to answer to the government.

      Second part of the sentence seems to contradict the first.

    7. Re:Lenders Hate This One Weird Trick! by I'm+New+Around+Here · · Score: 4, Informative

      It seems the rest of the paragraph explains the contradiction.

      --
      If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
    8. Re:Lenders Hate This One Weird Trick! by Sique · · Score: 4, Interesting
      There once was a saying: Who is not a socialist at 18 is no human. Who is not a conservative at 40 is a fool.

      It's not the colleges as institutions that are leftist and anarchic. It's the people being 18 years old. If we create completely different types of youth educational institutions they will come up as leftist and anarchic too, because the people attending them are.

      It's the old adage: Parents don't understand how their children are at the age of 18 can be so full of anarchic and socialist ideas, because they are now in their 40ies and 50ies and have a quite conservative worldview. And they totally forget how they were at the age of 18 themselves. We hear the constant "oh the Youth". And the parents are quick to blame the colleges for that, because those are the first places the children go without constant parental supervising. Of course it's the colleges' fault that people of young age act like people of young age and people of old age forget how they were when they were at young age.

      --
      .sig: Sique *sigh*
  3. Re:Wow by slashdice · · Score: 4, Funny

    Even better for everyone with a PhD in Social Justice that is now cleaning storage closets and being an twitter hero.

    --
    Copyright (c) 1990 - 2014 Dice. All rights reserved. Use of this comment is subject to certain Terms and Conditions.
  4. Re:Wow by bugs2squash · · Score: 4, Funny

    Maybe we can thank them for taking such good care of the loan documentation in the storage closets.

    --
    Nullius in verba
  5. Re:Too bad. by Anonymous Coward · · Score: 4, Insightful

    And why should education put people in debt? Educating young people is what ensures the future of a country.

  6. It's time for someone else to pay the piper... by TimothyHollins · · Score: 3, Insightful

    Looks like the average American will have to bail out yet another greedy creditor. I wonder how big the bonuses will be this time.

  7. Re:Too bad. by blankinthefill · · Score: 5, Insightful

    I love how we always talk about personal responsibility and corporate responsibility, but it's always the little guy that gets hit by it. Why is it the borrowers ethical responsibility to pay the loan back, but not the owner of the loan's responsibility to actually track what people owe them? Seems to me that ethically, if you can't prove someone owes you something, then they don't owe you jack.

  8. Re:Too bad. by Asgard · · Score: 3, Informative

    On the other hand, _if_ the lender can't demonstrate you owe them, couldn't it be that they no longer own the loan? What happens if you pay them and it turns out someone else bought the loan and now wants to be paid? I'm guessing there are scenarios where you'd end up paying twice.

    You should pay your legitimate bills, but its reasonable to make sure you are paying the correct party to protect yourself.

  9. "deeply flawed" collection cases by roc97007 · · Score: 5, Interesting

    "deeply flawed" documentation.

    I really wonder about that. I had difficulty getting a job after college, and like a lot of others my student loan went into collection. Two years after graduation, in another state, I landed a well paying job, contacted the collection agency through an old notice and made payments, eventually paying it off.

    And then, about a year later, I got contacted by a collection agency (the same or a different, I don't know -- didn't keep track) that I still owed $500-something on my student loan. I was doing well at the time, so I paid it off again just to make it all go away.

    Three years later, I moved to a different state and got a new job, and a collection agency *again* contacted me about my student loan, saying I still owed a little over $200. I argued vehemently that I had already paid off the damn thing twice. They got really rude over the next few weeks, called work and home at all hours, and being nasty to whomever answered. I swallowed my pride and paid it off for a third time.

    That was a couple decades ago, and I haven't gotten any calls since. But here's the punchline. My most recent job required that I provide evidence of my degree. I'd never been asked this before, and looking through all my decades-old paperwork, some never opened through moves from one state to another to another, I couldn't find my diploma.

    No problem, right? Contact the school, get a copy of the diploma, send it to HR.

    The school had no record that I had ever attended.

    Let that sink in for a moment.

    So I went backwards from the student loan docs, which showed that I attended the school from year1 to year2. The school eventually had to admit that I had been a student there, but they had lost all records of that time. I got them to put that in a letter, which my work grudgingly accepted. Next time I'm not putting my education on my resume.

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
  10. cap studen loans / imcome based pay back with by Joe_Dragon · · Score: 4, Insightful

    cap student loans / income based pay back with say an max interest rate of 2-3% and max pay back time 20 years. And you are under X income then you pay 0.

    or just have cheaper 11 or 7 come back for them as how meany banks would give someone 150K to get that PHD in medieval studies?

    1. Re:cap studen loans / imcome based pay back with by msauve · · Score: 4, Insightful

      "cap student loans / income based pay back with say an max interest rate of 2-3% and max pay back time 20 years. And you are under X income then you pay 0."

      I don't disagree, but the result may be different that you expect - the availability of loans might dry up. And feel free to give money away, if you believe that's a good thing, no one's stopping you.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    2. Re:cap studen loans / imcome based pay back with by DarkOx · · Score: 4, Interesting

      Well there should not be many defaults, since student loans are not secured against collateral they have been made legally much harder to discharge in bankruptcy and related proceedings/actions.

      I still say the problem is student loans are even a thing. College costs so much because the have a starry eyed clientele that is by and large unfamiliar with the amount of money involved. Many may have never even had a sum on the same order of magnitude their total debt will be when they finish school if they take the loan. A large portion have never even used credit before, other than borrowing $20 from mom!

      Its a very abstract concept to them. They can't rationally judge if its better to pay a little less at South Harmon Institute of Technology, or go Harmon with its nicer dormitories, better food, and amazing sports complex. The market place is completely distorted by all the easy loan money running around.

      If we stopped doing federal loans, and removed the bankruptcy protections, these collateralized loans would mostly disappear form the market place. Two things would happen, collage would get cheaper, and focus on core objectives. There is no point in having a fancy school students can't afford to attend. Many people would probably delay college until they had something to borrow against. I suspect this might also have a positive effect in terms of people having a better idea of what they want out of college.

      --
      Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
  11. Re:Too bad. by DRJlaw · · Score: 3, Informative

    This sounds like a bunch of debtors who've found a loophole to get out of their legitimate obligations.

    This sounds like a bunch of creditors that cannot show that the debtors owe those particular creditors those particular obligations. Ergo, the obligations cannot be assumed to be legitimate.

    The borrower may owe someone, but they don't necessarily owe the plaintiff. If the original creditor isn't interested in collecting on the debt (because they've already sold it off) or helping the successor creditor fix their colossal screw-up, that's not on the debtor.

    Sure, those who provided loans should have tracked things better, but that doesn't eliminate the ethical responsibility borrowers have to pay back what they agreed.

    Ah, you're confusing legality and ethics. Legality relates to obligations specified by law and enforced by courts. Ethics relates to "feels," the dictates of invisible men in the sky, and anything that you can throw at a wall that advantages you at the time.

    For example, ethics would say that private loans that were dischargeable in bankrputcy prior to 1998 should have remained so, and not been converted into non-dischargeable obligations by an after-the-fact change in the law. That was the bargain struck when the loans were made, right? Or is yours merely a creditor's ethics, where any discharge of a debt is the failing of a weak society rather than a penalty for creditors who fail to ensure that a debtor was credit worthy and/or a manifestation of the risk side of the risk/reward equation?

    The end result will only be to raise the cost of loans for future borrowers.

    Proof required. Show me a substitute investment that is not dischargeable in bankruptcy, has an equivalent rate of return, and is virtually unregulated.

    The end result will be a bunch of beneficiaries will sue a bunch of trustees responsbile for administrating the loan trusts for being incompetent idiots, and future, somewhat more competent trusts will arise to accept capital that is desperate for anyplace to go that is paying better than T-bill rates of return (2-3%).

  12. Re:Too bad. by sjames · · Score: 4, Insightful

    At the same time, odds are at least some are being hit up for more than they owe, perhaps being double billed. There may even be some that actually don't owe any money. We can't tell how many because the paperwork is too screwed up to show that the loans even exist.

    Since these loans were bought, it is safe to say that none of the debtors agreed to owe the current holder of the loan.

    It's more interesting to pull back a level. There we see a financial industry so high on itself that it figured it didn't NEED proof of anything. Just point and say "He owes me money" and the courts would oblige. Sadly, they weren't wrong at the time. But after screwing around for 10 years soiling their own reputation at every turn, it is no longer true. Now judges want to see proof (like they should have all along).

  13. Re:Too bad. by UnknowingFool · · Score: 3, Informative

    Account for yourself

    By your logic, anyone can claim that you owe them money and not have to provide any evidence. I owe student loans but not to XYZ Corp. According to you I should just pay them. Wait, ABC Corp says I owe them the money, should I pay them too. The bare minimum these companies had to do was to keep up with paperwork. Why do you make them also equally accountable? Or are you just beholden to a corporation?

    , assuming you learned basic math with your education.

    I learned basic math but I seem to be more versed in the law than you. You have to prove what you say in court. If you can't then the court doesn't have to believe you.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  14. Re:Too bad. by fuzzyfuzzyfungus · · Score: 3, Insightful

    Silly communist. "Personal responsibility" means paying whatever your betters say you owe. Malfeasance doesn't exist; and alleged 'mistakes' are fake news.

  15. Re:Too bad. by mspohr · · Score: 3, Insightful

    If you're too stupid to keep track of the money you've paid out then you deserve to lose it.
    These lenders are relying on intimidation and bullying to get paid when they don't have their paperwork.
    So sorry, follow the letter of the law, sucker.

    --
    I don't read your sig. Why are you reading mine?
  16. Re:Too bad. by Luthair · · Score: 4, Informative

    The issue is that the holder of the loans have been passing it around like crabs in a frat house and no one knows whose faul... errr owns the loans.

    Chances are the borrowers weren't informed at every step, and even if they did communication claiming to own a loan and to pay someone else now is a classic scam.

  17. Re:Too bad. by Solandri · · Score: 5, Insightful

    It's the responsibility of both. I'm a fiscal conservative and all for personal responsibility, but I have no sympathy for the lenders here. These were private loans. It was the personal responsibility of the lender to make sure the paperwork was in order and properly recorded before they loaned out the money (or paid to acquire the loan). If they fail to do that, well I guess their money wasn't really important to them in the first place.

    Congrats to the borrowers - they got the equivalent to finding thousands or tens of thousands of dollars on the ground because the lender wasn't careful to make sure their pocket didn't have a hole in it.

    Yes, the ethical thing for the borrower to do is to pay back the loan. But if there's no clear documentation for the loan, the borrower can't be sure they're paying back the right person. They could pay someone $10,000, then next day some other collector calls saying they're the actual owner of the loan and the borrower needs to come up with another $10,000 to pay them. Faced with this possibility, the most ethical thing a borrower can do is "pay back" the loan by putting it into a savings account. And when someone can prove that they're really the actual one who is owed the money, the borrower can transfer the account over to them (minus interest).

  18. It's more complex by goombah99 · · Score: 5, Informative

    well I think that's the problem. They don't have the paper.

    It's also not simply people lying to get out of loans, it's courts fed up with high pressure tactics to get payment on loans that were never made! Then when they are contested the loan companies dont' show up in court. It's the courts that are invaldating the loans for their own purposes not just because people are trying to weasle out

    from the article:
    “I tried to be honest,” Ms. Watson said of her court appearance. “I said, ‘Some of these loans I took out, and I’ll be responsible for them, but some I didn’t take.’”

    In her defense, Ms. Watson’s lawyer seized upon what he saw as the flaws in National Collegiate’s paperwork. Judge Eddie McShan of New York City’s Civil Court in the Bronx agreed and dismissed four lawsuits against Ms. Watson. The trusts “failed to establish the chain of title” on Ms. Watson’s loans, he wrote in one ruling.

    When the judge’s rulings wiped out $31,000 in debt, “it was such a relief,” Ms. Watson said. “You just feel this whole weight lifted. My mom started to cry.”

    --
    Some drink at the fountain of knowledge. Others just gargle.
    1. Re:It's more complex by batukhan · · Score: 5, Insightful

      That'll be $35,000 in legal costs

    2. Re:It's more complex by Talderas · · Score: 5, Interesting

      I thought you might be joking so I did a brief look. I'm not a tax accountant so it's a bit indecipherable to me this early in the morning but the IRS most definitely wants you to report it as income on the year the debt is canceled. I just can't tell if this debt cancellation is an exception to canceled debt. This looks to be a fairly brutal tax hit. The minimum that you would owe the IRS should be $3578.75 for the $31,000 and that's assuming no income (besides the debt cancellation) and the standard deduction. You'd pay 10% on $9,275 and 15% on $17,675. It definitely doesn't qualify as an exception to gross income because the debt isn't being cancelled as part of bankruptcy.

      --
      "Lack of speed can be overcome. In the worst case by patience." --Znork
    3. Re:It's more complex by Anonymous Coward · · Score: 5, Insightful

      The court is saying the debt never existed, so it is not debt forgiveness. It should not be taxed unless the IRS is particularly cruel.

    4. Re:It's more complex by ElizabethGreene · · Score: 3, Informative

      well I think that's the problem. They don't have the paper.

      Here is an interesting data point. Last year John Oliver's Last week tonight tv show wanted to do a deep dive into collection agencies. They formed a collection agency and bought literally millions of dollars in medical debt. You would think that this debt would be handed off as thousands of pounds of paperwork or gigabytes of scanned documents.

      You'd be wrong. They bought an excel spreadsheet of names, addresses, social security numbers, etc.

      "Ask for proof of the debt" appears to be a valid strategy to check abuses in the collection industry.

    5. Re:It's more complex by Bob+the+Super+Hamste · · Score: 3, Interesting

      Having dealt with a debt collector that screwed the pooch bad I can understand the courts frustration. When you have a debt collector trying to collect a debt from you that is older than you are and the only match is on the first name something is very wrong with the system. That debt collector screwed up bad enough and I was meticulous enough in my documenting of the incident that my State Attorney General, State Department of Commerce, and Federal Consumer Financial Protection Bureau all opened investigations into them. It didn't hurt that they broke several laws, did in in writing, and then continued to do so over the course of the correspondence, and then denied saying things that there was a provable paper trail for. Things like lie to someone, threaten to garnish their wages and seize assets, disclose information about the debt to an unauthorized 3rd party, calling multiple times a day after making initial contact that day, refusing to identify themselves on the phone, continuing to call after being contacted in writing informing them to no longer call, etc. It also didn't hurt that I can be a vindictive dick who will see things like this through.

      --
      Time to offend someone
    6. Re:It's more complex by sexconker · · Score: 3, Informative

      If a collection agency (Windham Associates) was after you for the debt, that (in theory) means the original entity you owed money to (RCI) has sold the debt to them. In almost all cases, especially for low-value debts, the collection agency owns the debt. This keeps the original owner's hands clean legally for the bullshit collection practices used and distances them from PR nightmares.

      Assuming WA owned the debt, you sending a check to RCI after they sold the debt to WA doesn't count as you paying the debt. It counts as you giving away money to RCI and not paying your debt, which is owned by WA. WA probably decided at that point that you weren't worth the hassle. Your piece of documentation, however invalid, wasn't worth fighting in court over $200 and change. They likely got the amount they paid for your debt (less than $570) back from RCI.

      Alternatively, they knew they didn't have paperwork showing they owned the debt (because it's all intentionally sloppy, bought in bulk, etc.), just like this story is talking about. So your check would have been valid payment of the debt.

  19. Re:Too bad. by R3d+M3rcury · · Score: 5, Insightful

    Really, the borrower has no responsibility to track the loan, it's all on the lender?

    Yes, it is all on the lender.

    I make an agreement with you to pay you $1000 a month until my $100,000 debt is repaid. You sell that debt to someone else. You are responsible for making sure they have all the appropriate paperwork to take over that debt. If they sell it to someone else, they are responsible. And so on and so on and so on.

    If whoever ends up with it can't prove that they are the person who is supposed to be receiving my payments, that's their fault or whoever sold them the debt--not mine. I'm not just going to pay someone who walks up and says, "Hey, you owe me money!" Once someone can prove that they are the person who is supposed to be receiving my payments, I will gladly make them.

  20. Ooh, ooh, pick me teacher by rsilvergun · · Score: 4, Insightful

    I can answer that. It's because the media conglomerates that push the narrative of personal responsibility are owned by billionaires using that narrative to lower their tax burdens and claim a larger piece of the economic pie. Do I get a gold star?

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  21. For anyone facing collections... by GerryGilmore · · Score: 4, Interesting

    .... the magic words are "Show me the paperwork indicating that I owe you this debt.". Most collection agencies have ZERO paperwork showing that they are entitled to collect, but rely on intimidation to get people to comply. Fight back! Make them at least show the paperwork! Chances are, they don't have it.

  22. Re:Too bad. by serviscope_minor · · Score: 4, Informative

    Really, the borrower has no responsibility to track the loan, it's all on the lender?

    Yep. Otherwise, I as the supposed lender can demand that you start repaying that 500k loan I claim that you took out and according to you, the onus is on you to prove that there never was a loan.

    --
    SJW n. One who posts facts.
  23. Re:Too bad. by volodymyrbiryuk · · Score: 3, Insightful

    Like the "real" people who own millons in offshore accounts paying their (tax) debt? These students learned from the best, found a loophole and got away with it. End of story.

    --
    sudo rm -r -f --no-preserve-root /
  24. Re:Too bad. by jeff4747 · · Score: 3, Insightful

    the parents can't even "fire" the teachers by moving their children to another school because the government decided the only schools allowed are the public schools.

    Citation required.

    Parents can't even home school because if you aren't sending your children to a "school"

    Citation required.

    I'm sorry but the facts are facts. If you want an education then you have to pay for it.

    Ditto. If you want public schools that provide an education, then you have to pay for it. So the next time someone tells you "it's the teacher's fault!!!!", ask them why we pay teachers so little (thus getting reducing teacher quality), and why they keep insisting on further cuts to education budgets.