Slashdot Mirror


FTC Probing Allegations of Amazon's Deceptive Discounting (reuters.com)

An anonymous reader quotes a report from Reuters: As part of its review of Amazon's agreement to buy Whole Foods, the Federal Trade Commission is looking into allegations that Amazon misleads customers about its pricing discounts, according to a source close to the probe. The FTC is probing a complaint brought by the advocacy group Consumer Watchdog, which looked at some 1,000 products on Amazon's website in June and found that Amazon put reference prices, or list prices, on about 46 percent of them. An analysis found that in 61 percent of products with reference prices, Amazon's reference prices were higher than it had sold the same product in the previous 90 days, Consumer Watchdog said in a letter to the FTC dated July 6. Amazon said in a statement that Consumer Watchdog's study was "deeply flawed." "The conclusions the Consumer Watchdog group reached are flat out wrong," Amazon said. "We validate the reference prices provided by manufacturers, vendors and sellers against actual prices recently found across Amazon and other retailers."

11 of 104 comments (clear)

  1. They do what every other retail store does... by PablosBrain · · Score: 5, Insightful

    They do what every other retail store does for discounts.

  2. Flat out something by arth1 · · Score: 5, Insightful

    "Prices found" does not equate to sales prices.
    Some countries with actual consumer protection requires "before" prices to be a price that had multiple actual sales to unaffiliated entities, not just what it was announced at or sold internally at.
    If I announce my fridge for sale for $50,000, and next week for $150, that's not a $49,850 discount.

    1. Re:Flat out something by thegreatbob · · Score: 3, Insightful

      I've always worked with the 'list price' in any context as follows:

      Is vendor selling it at list price? Don't buy from them.

      --
      There is no XUL, only WebExtensions...
    2. Re:Flat out something by xxxJonBoyxxx · · Score: 3, Interesting

      >> Some countries with actual consumer protection requires "before" prices to be a price that had multiple actual sales to unaffiliated entities, not just what it was announced at or sold internally at.

      This is also the case in some US states. For example, Los Angeles has figured out how to use California law on advertised discounts to chase down major retailers:
      http://www.latimes.com/business/la-fi-retailers-lawsuit-20161207-story.html

      Given this announcement from FTC, I have to wonder if the 2016 round of unlawful discount litigation was just the preseason; now everything's in place for attorneys to tap directly into Amazon's revenue stream.

  3. Amazon Prime by pnutjam · · Score: 5, Insightful

    They should really investigate Amazon Prime, they advertise "free" shipping, but inflate prices to account for shipping.

    1. Re:Amazon Prime by beelsebob · · Score: 4, Interesting

      At least they're not quite as blatant as Walmart, who advertise free shipping, but offer you a $5 discount if you pick it up yourself.

  4. Re:Normal by bluefoxlucid · · Score: 3, Informative

    I keep hearing this from crazy people, and it keeps not being true. I've worked in retail, but that doesn't matter; what matters is I've actually looked at prices for things, piled up loads and loads of shit I wanted to buy but didn't want to go $4,000 into credit card debt for, and so have frequently been watching when the prices drop for holiday sales and other bullshit.

    The truth is they think a $5 flash drive that actually costs $15 and usually retails for $20 will get you in the store to buy a $500 TV that actually costs $400 and is marked down from its typical price of $529.99. They're still operating on the same NOP margin (in retail, that's often like 5%-8%); they're using seasonal hype and a loss-leader model to induce you to buy more so they can profit by volume.

  5. Why stop (or start) here? by rickb928 · · Score: 5, Interesting

    The FTC could shut down virtually the entire retail furniture market. Instantly.

    And that's not the only industry to examine in this manner. C'mon, man.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
  6. Re:Normal by magusxxx · · Score: 4, Informative

    I think Mike is talking about what some major chains used to do with jewelry sales during Christmas. They'd have a pin for $100. They'd raise the price to $200. And then have a 50% off sale. In several states this is majorly illegal and considered fraud. The TV news program 20/20 did a piece on this back in the 1980's. A year later they did a follow-up and again the some of the same retailers were caught. Before this they were threatened with 'fines per discovery'. After this they were fined with 'fines per instance'. So if they sold 50 of them in one store, they'd be fined 50x not just once. Now with the internet we have this crap happening all over again.

    --
    Care killed the cat, but satisfaction brought it back.
  7. Do your research and decide your own value by Tyr07 · · Score: 4, Insightful

    You can't rely on corporate stores to tell you the proper worth and price for anything.

    The proper price in the free market is whatever you can get someone to buy it for.

    The source by circuit city literally had people put out sale prices that were higher than their normal prices.
    You really have to learn to look at the quality of the product, if possible how many people use it, see if you can find actual reviews. Look for the problems and make a decision based on those reviews. Ultimately decide how much it's worth to /you/ to have it. Not buy it because you were told it's a good deal.

  8. Re:Specific Example by nedlohs · · Score: 3, Informative

    It's almost as if when the supply of something goes down the price goes up. If only economists had realized this earlier...